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Thread Number: 16334
Hoover Vision VHD9143ZD 9kg Washer? |
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| Post# 271569 3/23/2008 at 10:42 (5,870 days old) by samsungfl (United Kingdom/London ) | ||
Hi, just thought I'd ask if anyone has had any experience with this washer, as unfortunatley the 8kg Hoover Vision I have is likley to get written off due to it almost catching fire last friday. As i do not want the same model I'm going to get it swapped for the 9kg model above, which has an Induction Motor. Any help would be appreiciated :) Thanks Richard :) CLICK HERE TO GO TO samsungfl's LINK | ||
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| Post# 271583 , Reply# 1 3/23/2008 at 11:21 (5,870 days old) by zanussi_lover (Nottingham, UK) | ||
Oh dear  | ||
| Post# 271585 , Reply# 2 3/23/2008 at 11:28 (5,870 days old) by samsungfl (United Kingdom/London ) | ||
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Tell Me About it!
Yeah my luck with them is terrible! Hopefully the 9kg one will be okay once Hoover agree to replacing it, I'd get a Miele but their not really for me and I wouldnt really like going back to a 6kg drum, that sounds really greedy but ive got used to a larger drum now hehe! If anyones had any experience with the 9kg version, please post! Richard | ||
| Post# 271602 , Reply# 3 3/23/2008 at 12:42 (5,870 days old) by dj-gabriele () | ||
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What did happen to have the machine almost catching fire? Some kind of mechanical fault? | ||
| Post# 271613 , Reply# 4 3/23/2008 at 13:32 (5,870 days old) by dyson2drums (United Kingdom) | ||
Hoover VHD9kg
Hi there is a past thread from 2008 about this machine. Click on it below! Hope it helps! CLICK HERE TO GO TO dyson2drums's LINK | ||
| Post# 271614 , Reply# 5 3/23/2008 at 13:35 (5,870 days old) by aeg03 (London, UK) | ||
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Don't they do a version of this model with a waterjet? | ||
| Post# 271616 , Reply# 6 3/23/2008 at 13:38 (5,870 days old) by samsungfl (United Kingdom/London ) | ||
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Not to sure, It was making a weird burning kind of smell during the wash which I thought was weird but I just thought it might be just the door rubber as it was on a hot wash. But personally i think it was the motor as its been strange, already been looked at by an engineer once because it was making strange sounds which he said were normal but clearly wernt'. On my model it seems that the motor is way to small to turn a big 8kilo drum causing it to wear/burn out quickly. However when it started to smoke it was coming out from the drawer and inside the drum so im not sure what the cause is, probably electrical because it cut out during the spin. So hopefully they will take it away because I'm not going to accept a repair on a machine so young (4months) that has almost caught fire! Richard | ||
| Post# 271620 , Reply# 7 3/23/2008 at 13:49 (5,870 days old) by aeg03 (London, UK) | ||
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That's quite bad, really dangerous. I like the old Vision water jet and distribute speed, it doesn't look tike these newer ones have this. My AEG has a water jet and distribute speed and spin rinses. | ||
| Post# 271622 , Reply# 8 3/23/2008 at 13:53 (5,870 days old) by samsungfl (United Kingdom/London ) | ||
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| Post# 271627 , Reply# 9 3/23/2008 at 14:08 (5,870 days old) by aeg03 (London, UK) | ||
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That's a shame but hopefully Hoover Candy will consider putting this in on future models. | ||
Post# 271632 , Reply# 10 3/23/2008 at 14:42 (5,870 days old) by foraloysius  (Leeuwarden, Friesland, the Netherlands) |
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9kg? | ||
| Post# 271633 , Reply# 11 3/23/2008 at 14:47 (5,870 days old) by samsungfl (United Kingdom/London ) | ||
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Thanks for the link to that thread dyson2drums, a great help! Im just hoping now they are willing to replace mine with that washer, they are the same price and I'm not going to accept a repair on my machine because its so young and the whole motor issue on it, just not worth the trouble! Thanks! Richard | ||
| Post# 271635 , Reply# 12 3/23/2008 at 14:52 (5,870 days old) by aeg03 (London, UK) | ||
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I agree the drums in those Hoover Candy machines do not look big enough. The drums in Electrolux group machines look bigger and more substantial. | ||
| Post# 271638 , Reply# 13 3/23/2008 at 15:07 (5,870 days old) by samsungfl (United Kingdom/London ) | ||
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I can only talk on behalf on my machine cos ive only used the 8kg model but there is quite a big difrence in size, its quite a hard machine to fill really lol Im not sure what the 9kg models are like ive not seen the drums but mines fair bit bigger in comparision to the 6kg machines. My problem is that theyve put a big drum on it with a small motor so it cant really handle the excess weight e.t.c Richard | ||
| Post# 271639 , Reply# 14 3/23/2008 at 15:08 (5,870 days old) by samsungfl (United Kingdom/London ) | ||
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| Post# 271640 , Reply# 15 3/23/2008 at 15:10 (5,870 days old) by samsungfl (United Kingdom/London ) | ||
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Post# 271641 , Reply# 16 3/23/2008 at 15:18 (5,870 days old) by brisnat81 (Brisbane Australia) |
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Can you measure the drum? If you measure the height and depth of the drum, we can then calculate the volume. I'm curious to see how much bigger it is, as it must start to require some tricky engineering to fit a 80-90 litre drum in a standard sized cabinet. | ||
| Post# 271649 , Reply# 17 3/23/2008 at 15:56 (5,870 days old) by samsungfl (United Kingdom/London ) | ||
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Thats a good question actually, I ought to measure the drum but quite frankly I havent been near the thing since it almost caught fire LOL. From what ive seen from the insides of the machine when the engineer first came and had the top off it, space is very limited and the tub is very close to the cabinet due to it being wider, which hasnt had any bad effect on it really. However I have noticed that the suspension system on it makes the drum move in a weird fashion, rather than the drum moving from side to side like most, it usually moves up and down if that makes sense its a bit hard to explain LOL Not sure if this is a fault or if its made that way to combat the movement of a larger drum in a confined space LOL Richard | ||
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Post# 271653 , Reply# 18 3/23/2008 at 16:05 (5,870 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands) |
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| Post# 271656 , Reply# 19 3/23/2008 at 16:09 (5,870 days old) by mrx () | ||
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Smoke coming out of the drum would seem like the heater's been turned on while there's no water in the drum. Pretty dangerous! | ||
| Post# 271657 , Reply# 20 3/23/2008 at 16:11 (5,870 days old) by samsungfl (United Kingdom/London ) | ||
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Hmmm that cant be right :S Because my Zanussi I had was 6kg and the hoover is a great deal bigger even to look at LOL, I dont have to cram things in anymore. But I've never been one to trust the amount of litres brochures e.t.c quote a drum to be LOL They always seem to be wrong, it was the same with the Zanussi to LOL Richard | ||
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Post# 271659 , Reply# 21 3/23/2008 at 16:17 (5,870 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands) |
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Well, those specifications are Hoover's own. Here's the link to the brochure, it's in Dutch, the specifications are at the last page. BTW, it's a pdf file. Ofcourse it's possible Zanussi is also overrating the capacity of it's machines. That wouldn't be the first time, a Dutch consumer test from 1982 stated that the 42 litres drum of the Zanussi really couldn't hold the claimed 5kg of laundry. CLICK HERE TO GO TO foraloysius's LINK | ||
| Post# 271663 , Reply# 22 3/23/2008 at 16:23 (5,870 days old) by samsungfl (United Kingdom/London ) | ||
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Ah thats cool, thanks for the information! Litres of drums always confuse me because so many maufacturers either just get it wrong or, as yoy say over rate their machines. But I must say now ive had the Hoover for a while, when I see a 6kg machine they seem really small now to me, but after using one of course I know they actually arent LOL Thanks for the info Richard | ||
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Post# 271664 , Reply# 23 3/23/2008 at 16:29 (5,870 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands) |
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| Post# 271665 , Reply# 24 3/23/2008 at 16:33 (5,870 days old) by samsungfl (United Kingdom/London ) | ||
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| Post# 271670 , Reply# 25 3/23/2008 at 16:43 (5,870 days old) by rolls_rapide (.) | ||
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You could always drag a King Size duvet to the stores instead, and see how many machines can actually take it. Can you imagine the looks you would get? Ha Ha! | ||
| Post# 271671 , Reply# 26 3/23/2008 at 16:54 (5,870 days old) by samsungfl (United Kingdom/London ) | ||
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| Post# 271680 , Reply# 28 3/23/2008 at 17:41 (5,870 days old) by islingtonsteve () | ||
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Just to highlight.. Here's a pic yu posted of the rinse level on your vision... 
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| Post# 271682 , Reply# 29 3/23/2008 at 17:42 (5,870 days old) by islingtonsteve () | ||
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And here's the pic of the rinse level on my machine which I have never seen go higher... 
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| Post# 271685 , Reply# 30 3/23/2008 at 17:46 (5,870 days old) by samsungfl (United Kingdom/London ) | ||
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Yeah thats very true! :D I dred to think how hard it must be for it to turn with water levels that high, however the Brush motor on mine isnt large enough to cope with such a big drum to be honest, when the engineer came out to it the first time and took it off, it looked no bigger than the one of my Zanussi really which I thought was quite worrying, it was then i realised why it probably struggles to start a tumble sometimes in the wash! Thats why I think I'm going to get them to replace it with the 9kg induction motor Hoover, would be a great help if you could fill me in a bit on your washer its quite intrestin, is the new 3 phase motor as powerfull as it claims to be?? And hey call me Richard, Samsung is just my username on here LOL Richard | ||
| Post# 271691 , Reply# 34 3/23/2008 at 18:05 (5,870 days old) by islingtonsteve () | ||
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just looked on the net and one of the online retailers has the drum size in litres as 67 ( and I did check that this was the drum size not the amount of water used per wash load ) | ||
| Post# 271693 , Reply# 35 3/23/2008 at 18:09 (5,870 days old) by samsungfl (United Kingdom/London ) | ||
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Thanks for the info islingtonsteve!! Im not hoping they replace it with their top of the line model because simply, that'll never happen LOL, However as my 8kg machine and your 9kg one seem to be the same price in the shop hopefully they'll replace it with that if I ask, because I think it'll be pointless having another 8kg one with a brush motor which cant handle the size of the drum and the weight, so im gonna rebel a bit with them LOL! The motor on yours sounds very impressive, sounds like they produce alot more torque than standard motors, Ive seen in vids the way the can just pull the drum about with ease! looks great! Richard | ||
| Post# 271701 , Reply# 36 3/23/2008 at 18:51 (5,870 days old) by aeg03 (London, UK) | ||
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The Dutch brochure shows the Hoover Vision with a power jet. My AEG Lavamat 72640 sometines struggles to move from rest but the moter seems fine for the 5 years I've had it. I like the look of the Hoover Vision but don't like the high water levels. | ||
| Post# 271717 , Reply# 37 3/23/2008 at 19:14 (5,870 days old) by samsungfl (United Kingdom/London ) | ||
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Strange that the brochure shows the Vision with the power jet :S! Personally I think the rinse levels are great, apart from when it fills almost to the top because i think its so fun to watch but such a waste, but now ive had to use the Ipso washers at the laundrette :(, ive really noticed a huge diffrent in rinsing - clothes have dried stiff and dont feel rinsed properly which is a shame! I so cant wait to have a proper wash back LOL Richard | ||
| Post# 271828 , Reply# 38 3/24/2008 at 08:51 (5,869 days old) by samsungfl (United Kingdom/London ) | ||
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Last Day..... | ||
| Post# 272208 , Reply# 39 3/26/2008 at 09:58 (5,867 days old) by dyson2drums (United Kingdom) | ||
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hi samsung fl | ||
| Post# 272246 , Reply# 40 3/26/2008 at 12:47 (5,867 days old) by samsungfl (United Kingdom/London ) | ||
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LOL Call me Richard! Samsungfl is only my username on here! LOL. Well yesterday Hoover as planned came to have a look at the washer! At first the Engineer seemed to think that it was so greatly over loaded that the clothes were rubbing up against the door rubber and the excess weight made the motor burn out! My initial response to this was an angry one as I thought if your going to come here and insult me then you can take your washer! However after we got him to inspect the washer closer, he realised that unfortunatly the door seal has expanded slightly which has caused the rubber to rub against the drum when the machine is out of balance on spin!- Probably too many boil washes or something caused that he said, I just laughed and said "yeah" because I still dont think that should of happened. When he came to inspect the motor, I pointed out the weird noises it had been making (loud ticking/grating sound and excessive sparking) and he said, again like the other Engineer he said that this was "normal" but i strongly disagreed as it has been struggling to turn for some time! Also it turns out that Hoover have said that they have installed the wrong motor on my model of machine, but as its too expensive they are not going to do a recall on the machines as it'd be too expensive, they will just fix the ones which go faulty, with the re-designed motor which hoover have produced which has a larger armature and "considerably bigger carbon brushes" to quote from the enginneer which sounds like a great improvement, obviously though the motor on appearance will not look any bigger as the mounts on the outer tub cannot be made any bigger, the motors just larger on the inside :D To sum up, the engineer has told me to still use the machine for very small light loads till the new door rubber and new motor have been replaced, in general I'm quite pleased about that :D, Not a replacement but It'd be too much trouble and time without a washer to do that really! :D:D P.S Thought I'd get a random drum shot pic in for good measure LOL! Richard 
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| Post# 272254 , Reply# 42 3/26/2008 at 14:24 (5,867 days old) by samsungfl (United Kingdom/London ) | ||
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I havent got any pics of the inside's of the machine unfortunatly but I can describe it to you the best I can from what Ive seen of it :) Its roughly the same as a normal machine but the outer tub looks much bigger than normal which makes it look strange LOL, the PCB is mounted on the right side of the machine, I think! but its hard to tell as the components and most of the cabinet have a fair bit of sound insulation padding around them which I was suprised to see! Yeah the wrong motor theory I have is that they've put a motor in it think that it is strong enough to turn the bigger drum, which it is and it didnt have any problems at the beggining but after some use it shows that they wear out too quick because of the strain it is put under, the service engineer who had a look at mine has put new motors on 6 of my model of machine so far which proves my theory to a point I think :) The Candy machine in the vid is how mine has gone, only it dosnt struggle quite as much, however its a lot louder with the weird ticking sound the motor makes now! LOL I forgot to mention that in my last most that the engineer mentioned the new motor will still be a brush motor, but an AC or DC motor, cant remember which one it is, but the version which dosnt make so much noise, so it should be quieter, I was hoping that they could install an Induction motor onto it but apprently that requires a power transformer as they dont run on 240 volts and that cant be installed on my model. So hopefully the new motor and door seal will be the end of my troubles! As im writing this it is on now, on a Non fast 30c wash with sensitive care added. Whilst I still have this motor I've had to use the sensitive care button as it reduces the agitation in the wash because, on a normal cottons cycle after its done its load sensing stage of the wash, which lasts about 10mins or so depending on load size, it starts heating and does roughly 14second tumbles and pauses just enough time for the drum to stop swinging and this for the motor in it now is too much and cannot cope with doing that for the entire cotton wash, therefore it overheats LOL! P.S, I'll try and get a pic of the current motor in it once its been taken out by the engineer :) Hope this helps! Richard | ||
| Post# 272263 , Reply# 43 3/26/2008 at 14:54 (5,867 days old) by mrx () | ||
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It's a nice machine, but it seems to demonstrate that Hoover/Candy is still not too great on the quality control side of things. It's a pity as it's a nice machine and it could have re-built a reputation. | ||
| Post# 272266 , Reply# 44 3/26/2008 at 14:59 (5,867 days old) by samsungfl (United Kingdom/London ) | ||
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Yeah thanks, it is a nice washer :D Cant fault the way it washes or rinses, other than when you fill it full the water level is a bit wastefull LOL! personally it seems to be just those two things that need doing on it and ive glad Hoover have indentified this and re-built a diffrent motor for it! There customer care is also very good, phone operators are friendly for once! But the engineers seem to be a bit too quick to point the blame onto you personally! Richard | ||
| Post# 272277 , Reply# 45 3/26/2008 at 15:10 (5,867 days old) by aeg03 (London, UK) | ||
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I hope the new motor is quieter, its amazing what a new motor can do. Its a nice looking machine indeed just a shame about the problems uve had. | ||
| Post# 272278 , Reply# 46 3/26/2008 at 15:15 (5,867 days old) by samsungfl (United Kingdom/London ) | ||
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Yeah, it should be good im really exited about it too :D I have a good feeling about it though because before the problems, the motor on it now was quite quiet, just made a humming noise when washing and wasnt high pitched on spin either :) Didnt screech at all :) So it will be intrestin hearing the new one :) Richard | ||
| Post# 273294 , Reply# 47 4/1/2008 at 12:33 (5,861 days old) by samsungfl (United Kingdom/London ) | ||
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Update!
Hoover came today and installed the brand new "posh brush motor" as I call it LOL! and it is tottaly amazing, such an improvement on the old one which struggled for strength washing and getting up to 1600rpm on spin! :D I must say Hoover are so very helpfull with any enquiries you may have and their engineers are always friendly and willing to listen to your problems with the appliances e.t.c and do their best to sort it out :D! The call centre is one of the best ive experienced as far as call centeres go LOL! Vids to follow soon when I get the chance :) But heres a pic of the drum, with the smaller than usual holes and the "Hydro Dombs!" :) Enjoy Richard 
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| Post# 273494 , Reply# 48 4/2/2008 at 14:59 (5,860 days old) by aeg03 (London, UK) | ||
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That's brilliant. I'm glad the machine is ip and running. Can't help but think Hoover Candy took that Hydro drum from Miele Honeycombe design. | ||
| Post# 273595 , Reply# 49 4/3/2008 at 13:23 (5,859 days old) by samsungfl (United Kingdom/London ) | ||
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Thanks!! Yeah its great now its fixed and working perfectly now :D I've gotta say the new motor is fantastic! Has the same kind of sound when washing but its a MUCH smoother sound, and the same when spinning :D - Also no struggling to speed up hehe LOL! About the Hydro Drum -, yeah I think many manufactures are starting to change their drum designs now! :D I think Bosch have a machine out with a new style of drum to improve performance :D | ||
| Post# 273748 , Reply# 51 4/4/2008 at 11:44 (5,858 days old) by samsungfl (United Kingdom/London ) | ||
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Hiya! Vids should be up later on this evening hopefully! :D Even though my phone camera has a tendancy to annoy me with poor sound and video quality LOL So appologies are in advance! :D Balancing - The Hoover I must say is quite good at balancing and is very fair in terms of re-balancing loads if there too unbalanced! Sometimes it can go VERY out of balance and suprisingly the outer tub dosnt hit into the cabinet considering the confined space its in due to the bigger drum, so the suspension on it is quite good I think, Because even when it is as unbalanced as it will get, the machine itself dosnt move an inch :D! Richard | ||
| Post# 273791 , Reply# 52 4/4/2008 at 16:35 (5,858 days old) by samsungfl (United Kingdom/London ) | ||
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The Hoover At Night LOL!
Got some new videos up on my youtube page now! :D And just for you, (AEG03)! I managed to get a video of it spinning out of balance, seeing as though you questioned it earlier hehe :D:D! Its currently on a Non fast 40c cycle now at 22:30pm , I'll try and get a video up of it at 1600 rpm! :) Enjoy Richard CLICK HERE TO GO TO samsungfl's LINK 
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| Post# 273799 , Reply# 54 4/4/2008 at 17:27 (5,858 days old) by samsungfl (United Kingdom/London ) | ||
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Thanks for the complements :D! Yeah I agree, considering the size of the machine it does handle out of balance loads well :D Ive really noticed now when it spins there isnt much motor sound anymore its more the sound of the drum going round e.t.c :D Weird to get used to hehe! Keep checking my page I'll probably get some more vids up either later tonight or tomorow whilst its on :) Richard | ||
| Post# 273883 , Reply# 56 4/5/2008 at 10:23 (5,857 days old) by samsungfl (United Kingdom/London ) | ||
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Punish?!
I wouldnt say the Hoover Vision is punished but it did get used a fair bit when it was washing for an extra 3 people! But like I say the first motor was just a dodgy part unfortunatley, but now its replaced its great! Thats strange you should say it sounds the same, most people think it sounds diffrent esspecially on spin as there isnt much motor sound,more sound of the drum going round now im comparision to what it sounded like before, also there isnt anymore struggling of it to turn the drum, much more powerfull!! Also I must ask how did you find out that it was used to do washing for extra people? I dont remember posting that on this forum :S?? There isnt a secret for a rapid turn over as u call it and to be honest I dont really like changing machines its just a few machines previous to this have not been up to scratch Richard | ||
| Post# 273906 , Reply# 58 4/5/2008 at 13:55 (5,857 days old) by dyson2drums (United Kingdom) | ||
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hi samsungfl
I found where superelectronic found out you were doing your neighbours laundry! You also say it's a beko 6kg & 1400 spin. Click on the link below and you'll see! Scroll half way down. CLICK HERE TO GO TO dyson2drums's LINK | ||
| Post# 273914 , Reply# 59 4/5/2008 at 15:30 (5,857 days old) by samsungfl (United Kingdom/London ) | ||
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LOL Thanks for doing that! I had no recollection of writing that so when superelectronic wrote that I was soooooooooo confused LOL! Superelectronic : No offence caused dont worry, I was just very puzzled about how you knew that! Thought I was being stalked for a minute LOL! Thanks again dyson2drums! Ps. Hopefully more vids and pics of the Hoover coming soon :) Richard | ||
| Post# 274013 , Reply# 60 4/6/2008 at 11:10 (5,856 days old) by samsungfl (United Kingdom/London ) | ||
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New Videos! | ||
| Post# 274014 , Reply# 61 4/6/2008 at 11:14 (5,856 days old) by samsungfl (United Kingdom/London ) | ||
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Forgot the link to my Youtube page lol - How clever!! (rolls eyes)
CLICK HERE TO GO TO samsungfl's LINK | ||
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