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Thread Number: 17376
New LG Dishwasher On Its Way |
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Post# 284962 6/13/2008 at 13:18 (5,795 days old) by frigilux  (The Minnesota Prairie) |
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My roofing/fencing estimate came in under expectations, so what did I do with the extra bank? Why I bought a new dishwasher, of course! I ordered an LG LDF8812ST, which is the model under TOL. The TOL has a 'steam clean' feature and a third rack for utensils at the top of the tub. I don't want to lose headroom for the upper rack, so I opted for the 2-rack 8812. It boasts the following: >Interior lighting >45db sound level >Half-load (upper or lower rack) option >Dual Intensity washing (can have strong water power in lower rack, gentler in upper, for instance) >5.5 gallon water use for Normal Cycle >Soak and Extra Rinse cycles (how washer-like!) I'm hanging on to the Maytag until I'm sure the LG fills the bill. It alternates spraying for the upper and lower rack and the shortest cycle takes 74 minutes. It's a beauty. I'll find out if it can clean. It should arrive in 2-3 weeks. My local dealer just received a shipment from LG, and as its a small business, I have to wait til he accumulates another order. Anyone out there have an LG dw? What do you think of them? User reviews on them at Consumer Reports online differ wildly. Some love 'em, others say they are absolute worthless crap. I fell for the ultra-quiet operating level and the interior lights. And the soak cycle. I'll post pics, etc. when it's installed. 
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Post# 284963 , Reply# 1 6/13/2008 at 13:19 (5,795 days old) by frigilux (The Minnesota Prairie) |
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Post# 284965 , Reply# 2 6/13/2008 at 13:22 (5,795 days old) by frigilux (The Minnesota Prairie) |
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Post# 285261 , Reply# 3 6/14/2008 at 23:28 (5,793 days old) by gredmondson (San Francisco, California 94117 USA) |
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We have had an LG dishwasher for about three years. Our first was replaced in just less than a year. The second one has had a minor problem, the button for the extra rinse and sanitary feature works very poorly (I have to press it for many seconds for it to engage). I called for service, and the first part that was delivered was the wrong part, and I am still waiting for it to be fixed. So, the bad news came first. And, since I am the kind of man who likes to press all the buttons (power scrub, or something like that, I am not home right now to check), extra rinse, sanitary, the whole cycle takes 3 hours and 8 minutes! The good news is that the dishes are clean, and it holds a lot. It is amazingly quiet. It is so well insulated that the dishes will still be warm hours after the cycle ended. I love that the top rack, like the bottom rack, can easily be removed from the machine to take it to a cupboard to unload. This makes emptying the dishwasher faster. The good news is | ||
| Post# 285393 , Reply# 4 6/15/2008 at 20:02 (5,792 days old) by decodriveboy (FL, US) | ||
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What's the point of having an interior light if it doesn't have a window? | ||
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Post# 285439 , Reply# 5 6/15/2008 at 23:46 (5,792 days old) by frigilux (The Minnesota Prairie) |
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Doesn't everyone unload their dishwasher in the dark, LOL?! It's just an excuse to use a few LED's to make the pretty stainless interior gleam, I suppose; one of those non-essential bells-and-whistles. I'd actually decided to purchase a KitchenAid, but when I went to the local dealership, I found they no longer carried that brand. All they have is Whirlpool and LG. I've always wanted (and never had) a nearly silent dw, so I went with the LG. Do Bosch and Miele dw's also alternate spraying between the upper and lower rack? My Frigidaire did. It cleaned dishes very well, but stumbled with crusty casseroles and pots/pans. The LG's cycles are longer than the Frigidaire's, so I suppose that will help to increase cleaning ability. I'm tempted to upgrade to the TOL LG (model 9810), which has a steam clean feature; but it also has a third rack at the top of the tub for utensils. This cuts the maximum height for dishes in the upper rack from 12 to 10 inches. I'm not sure I want to give up that headroom, as I've been spoiled by the ability to put very deep bowls and things like 2-qt. water pitchers in the top rack of my Maytag. Does anyone have a steam-enhanced dw, and does it really improve cleaning? Or is it a gimmick? | ||
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Post# 285443 , Reply# 6 6/15/2008 at 23:49 (5,792 days old) by frigilux (The Minnesota Prairie) |
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Post# 285451 , Reply# 7 6/15/2008 at 23:56 (5,792 days old) by frigilux (The Minnesota Prairie) |
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Post# 285459 , Reply# 8 6/16/2008 at 00:09 (5,792 days old) by gansky1 (Omaha, The Home of the TV Dinner!) |
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Is there only a 3/4 size wash-arm at the top of the tank? I would guess there is no wash-arm/sprayer under the cutlery rack, which I find a bit of a disadvantage. I would think that since water is only going to come from the top down on that cutlery rack especially if the dishes and glasses from the rack below cut off most or all of the spray from below, the cutlery rack would have limited use and be a little challenging to load. I have a client that has a three year old equivalent model to the 8812 and is very happy with it. No service problems and good cleaning - no pre-rinsing in that house either. It does take 19 hours to finish it's duties ;-) but it's very, very quiet. | ||
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Post# 285461 , Reply# 9 6/16/2008 at 00:25 (5,792 days old) by frigilux (The Minnesota Prairie) |
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Glad to hear your client is happy with their LG. Having looked at the space between racks, I'm sticking with the 8812. I wash a lot of pots/pans/odd-shaped items, so I need the extra headroom in both the lower and upper racks. Cycle times do seem to be very long. The Soak cycle can last as long as 3 hrs. 11 minutes! The Normal cycle can run from 115-135 minutes, depending on what the sensor decides, I suppose. | ||
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Post# 285537 , Reply# 11 6/16/2008 at 13:21 (5,792 days old) by frigilux (The Minnesota Prairie) |
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Mike--Wow, the spray switches arms every 10 seconds with the Miele? The Frigidaire used to run several minutes, then switch. It will be interesting to see how the LG does it. Update: I did wind up ordering the 9810, with steam and the upper cutlery rack. I downloaded the owner's manual, and the cutlery rack pulls right out when you want extra height in the upper rack. That means the upper rack can be adjusted to give both the upper and lower racks the same amount of headroom as the 8812. And I'll be able to put the silverware basket in the upper rack, as well. According to the manual, the steam feature can be used in two ways: One is an 'overall' steaming of the whole load; the other is to put a crusty casserole/pan in front of the steam nozzles, ala the Whirlpool/KA/Kenmore pro-scrub feature. So, I got it. This is my one decadent splurge of the year. After this, I'm back to counting pennies. | ||
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Post# 285540 , Reply# 12 6/16/2008 at 13:35 (5,792 days old) by gansky1 (Omaha, The Home of the TV Dinner!) |
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Congrats on your decision, I'll bet your excited to get it in the kitchen so you can play with it. Did you happen to take a look at the Samsung models that came out recently? We saw them at Lowes a couple of months ago and frankly, I wasn't as impressed with that one for 1K as the LG. We'll be excited to hear what you think of it! (and pictures!) | ||
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Post# 285600 , Reply# 14 6/16/2008 at 20:55 (5,791 days old) by frigilux (The Minnesota Prairie) |
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George-- Thanks for your first-hand comments about the LG. Can I ask what malfunction caused you to replace the first dishwasher? Mike-- Yes, there will be a standard cutlery basket, plus the option to put more in the utensil rack. It will be interesting to see if anything gets clean up there. I tend to load the upper rack pretty full. Greg-- Now, I just have to play the hurry-up-and-wait game for a few weeks. Hopefully my dealer will sell a lot of his LG stock and a new order will go in soon. | ||
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Post# 285828 , Reply# 16 6/18/2008 at 10:43 (5,790 days old) by frigilux (The Minnesota Prairie) |
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Hi Togs-- I've been spoiled by the Maytag's cavernous capacity and excellent cleaning ability, so the bar is set pretty high for the LG. In fact, I'm not going to sell the Maytag until the LG proves itself. I have the feeling it will clean dishes very well, but may not do as well as the Maytag on pots/pans. I'll definitely be posting pictures of test loads....when I get it. It may be a month before installation happens. And I'm not good at waiting for new appliances. This will be a character-building experience for me, LOL! | ||
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Post# 285849 , Reply# 17 6/18/2008 at 12:42 (5,790 days old) by gansky1 (Omaha, The Home of the TV Dinner!) |
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A few weeks to a month? I'm not sure I can wait that long for your report! ;-) Waiting is probably a good thing though. Buying through your local dealer, it will be easier to obtain service and stomp your feet if you do have troubles - they care about your future business and will likely make any issues that might come up right. Tap, tap, tap... | ||
| Post# 285994 , Reply# 18 6/19/2008 at 03:52 (5,789 days old) by washoholic (San Antonio, TX) | ||
Eugene, you’re going to love your new dishwasher. I have the exact same model; however I had an LG LDF7811ST that was declared a lemon before I got the 9810. I loved it, and I did not want to give it up. It stared making a vibrating noise about 10 months after I got it. Service from Best Buy came out and replaced the sump (Motor, sump, sensors and all are one piece). It worked fine for 2 months then the heating element went out, except the service people didn’t seem to know what they were doing. Here is what happened: Trip 1: They asked me how I knew the dishwasher would not heat. I told them the dishwasher was hooked up to cold water, dishes were still dirty at the end of the cycle and they were soaking wet and cold when they were usually clean, dry and hot. They turned on the dishwasher and noticed that the “rinse aid low” light was on. They immediately shut it off and blamed it on being out of rinse aid. They would not turn it back on, or listen. I had rinse aid in the cabinet and I added it, but they would not stay and see that it still did not heat. They left. Trip 2: This time they turned it on and took the front panel off. They found a wire that seemed to be pinched. They cut the wire and spliced it back together. They would not stay to see if that was the problem and see if the dishwasher was heating. They left, and it was still not heating. Trip 3: They sent a different technician that was supposed to be an expert on this model. He came in and said it was the control board, but did not even touch the dishwasher. I tried to debate him, but he said that he had seen this problem before and “he” was the expert. He did not need to test the dishwasher. He ordered the part and left. Trip 4: The other 2 techs came back and installed the control board which did not fix the problem. Trip 5: The techs came back and tested the heating element (Imagine that) and it was bad. They declared the problem was a bad heating element, but they refused to fix it because after 5 trips in Texas the dishwasher must be declared a lemon. They could not come back a sixth time and fix it. I had to go out and buy a new dishwasher. Best Buy gave me the money I paid for the old one, toward a new one, but would not refund my money for the extended warranty. They claimed that I got my money’s worth from the warranty. Best Buy said that if I had not had the extended warranty I would have had to pay for each service call, but they would have paid for the parts and labor. I loved the dishwasher and I believe all of the trouble was over the service. When I went to get another one I found out it was discontinued, so I paid the difference and got the 9810. Below is the 7811 
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| Post# 285996 , Reply# 19 6/19/2008 at 03:55 (5,789 days old) by washoholic (San Antonio, TX) | ||
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Differences in 9810 & 7811
The only thing I miss about my old dishwasher is the countdown timer, and bar graph display on the front that showed exactly where it was in the wash, the rinse and the dry. The 9810 has the display on the top by the hidden controls thus it is hidden during the cycle. The only way to see it is to open the door. Also the vent is on the left side of the door at the bottom, so it vents hot steamy air on the floor. A pool of water forms on my tile floor during drying in front of the dishwasher. After an hour or so it dries. I hope you don’t have wood floors.
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| Post# 285998 , Reply# 20 6/19/2008 at 04:17 (5,789 days old) by washoholic (San Antonio, TX) | ||
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~Cutlery & Silverware trays…
The top cutlery tray comes out if you need more room in the top rack or you can take out the tray on one side or the other. Each side can be rotated independently to accommodate deep utensils or give more room on the top shelf (Shallow utensils). The top rack also adjusts up & down. My other half is a Chef and sometimes he does not scrape things and never rinses anything. I’m not sure if it’s because of the steam, or the way the utensils all sit in there sideways, but cutlery on the top gets clean. The tray also comes out easily when full so you can take them to the silverware drawer and unload them. The other silverware tray comes apart in 3 pieces. We only use 1 piece which can go in the top or bottom rack. Sometime we don’t use any of the pieces (Just the top cutlery tray). 
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| Post# 285999 , Reply# 21 6/19/2008 at 04:22 (5,789 days old) by washoholic (San Antonio, TX) | ||
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~Cleaning & Detergent…
The cleaning is AWESOME! With a Chef in family we have a lot of very dirty dishes. Sometimes he puts pots in without scraping them out and there can be goop that drips all over the door and in the bottom of the dishwasher and everything still comes out clean. We mostly use Cascade Complete Powder, but we are American so sometimes we get lazy and use Cascade Extra Action 2 in 1 Action Pacs (Blue and white tablets) when we don’t feel like lifting the box.
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| Post# 286000 , Reply# 22 6/19/2008 at 04:26 (5,789 days old) by washoholic (San Antonio, TX) | ||
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~Cycles & Options…
I’m like George and I like pushing buttons, so I usually use SOAK, with STEAM, EXTRA RINSE, and SANITIZE. Sometimes I get creative and put wine glasses on the top rack and pots and pans on the bottom. You can set the water pressure to soft, medium, or strong for the top rack and bottom rack independently (Soft on the top and strong on the bottom). The Chef just hits NORMAL and SANITIZE no matter what’s in there. Amazingly everything still comes out clean and dry. The coffee pot handle always has water left in it. There are sometimes particle in the water that’s left in the handle after the Normal Cycle, but we’ve learned to dump the water in the sink. After all of these years you’d think they could design a coffee pot with a better handle. 
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| Post# 286001 , Reply# 23 6/19/2008 at 04:40 (5,789 days old) by washoholic (San Antonio, TX) | ||
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~Sensors…
There is a senor that tests the water and a microprocessor that sets the temperature, the pressure of the sprays, and the number of fills. The temperature and number of fills is set within a range for each cycle (Example: Normal will heat the water from 113F to 140F and fills twice or 4 times depending on soil). The water spray pressure has a min. and max. according to the cycle and the strength you choose (Soft, medium, or Strong), but it also varies based on the soil level. By setting the cycle and the strength you are setting the range. The soil level actually determines the pressure. Sprays alternate between the top and bottom rack, but it’s so quiet that it’s hard to tell how long it sprays on each. I first noticed this when our counter tops were being replaced and there was nothing on top of the dishwasher. It will pause and then spray from time to time to test the turbidy of the water and decided to drain or wash more. It will also drain then continue to wash, then drain and then fill a little while draining, perhaps to purge the water. 
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| Post# 286002 , Reply# 24 6/19/2008 at 04:43 (5,789 days old) by washoholic (San Antonio, TX) | ||
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~Connected to cold water…
It can be connected to hot or cold water. Ours is connected to cold water. The cycle times are about what the owner’s manual predicts. We did try it connected to hot water, and the cycle times are quicker. But even if it was done cleaning the dishes before I was done pushing the button; I still would not put the dishes away until the next morning. We cannot justify having it connected to hot water, because by the time the hot water reached the dishwasher; the dishwasher is done filling. The hot water just sits in the line and is wasted. The hot water in the line has cooled down by the time the dishwasher fills again (It uses very little water). It’s better than our previous dishwashers which were a Maytag DWU9962AAE (The first Maytag Dishwasher w/ a sensor) and a 1997 GE Potscrubber 900 Dishwasher GSD900D-03 (w/ temperature senor in Black) Eugene, I know you’re gonna love it! ~Jeff 
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Post# 286008 , Reply# 25 6/19/2008 at 05:52 (5,789 days old) by frigilux (The Minnesota Prairie) |
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Thanks for all the info, Jeff. It instills some confidence over my spendy purchase! I can't wait for the dw to arrive. I, like you, usually only use a small portion of the silverware basket, and I like having the option of putting it in the upper or lower rack. I'll probably use the half-load option a lot---at least I did when I had a Frigidaire with that option. I'm mostly excited to have a dw that will be very quiet. I work in the kitchen with the machine running, and friends tend to gather in there while I'm doing prep work (my social life revolves around having people over for dinner). | ||
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