Thread Number: 2197
Maytag Washer Recall |
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Post# 67897   5/24/2005 at 02:12 (6,883 days old) by Launderess (Quiet Please, There´s a Lady on Stage)   |   | |
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This is from THS. It appears Maytag is having problems with one of it's "MaySung" washers: "Sorry it took so long to update. Here are the "verified facts". This is from an official communication from Maytag. "Maytag places top priority on the safety and overall satisfaction of our consumers. To that end, we are suspending the selling and shipment of the Maytag Neptune washer model MAH9700. We have discovered a possible spinner malfunction that poses a potential safety concern with MAH9700 units built during a single day of manufacturing. The total suspect unit population is 685 washers. "This possible issue involves a potential spinner malfunction under a very extreme set of conditions. The malfunction has only occurred in laboratory conditions and has not been replicated in home use. Despite the very minimal chance of occurrence, we have moved in accordance with our policies to notify appropriate agencies and begin capturing the 685 units built in the serial number range 10513169GC to 10513853GC. "In order to prevent further distribution of these units to consumer homes and speed their return, we have stopped shipment of the product and are asking that our trade partners immediately stop sales of all MAH9700 units. We are currently investigation another potential change to MAH9700 units currently in the field and will provide feedback on that change in the near future. "Please note that the Maytag Neptune MAH8700 models are not included in this population and are currently open to otrder and may be sold." This is from the Senior Vice President of Sales at Maytag." Launderess |
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Post# 67917 , Reply# 1   5/24/2005 at 07:07 (6,883 days old) by frigilux (The Minnesota Prairie)   |   | |
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Post# 67929 , Reply# 2   5/24/2005 at 07:40 (6,883 days old) by designgeek ()   |   | |
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Sounds to me they're doing the responsible thing and catching a small number of problem machines before someone gets hurt. |
Post# 67949 , Reply# 3   5/24/2005 at 10:53 (6,883 days old) by frigilux (The Minnesota Prairie)   |   | |
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Post# 67960 , Reply# 4   5/24/2005 at 12:19 (6,882 days old) by maytagbear (N.E. Ohio)   |   | |
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Whatever is next? Lawrence/Maytagbear |
Post# 67998 , Reply# 5   5/24/2005 at 15:23 (6,882 days old) by gansky1 (Omaha, The Home of the TV Dinner!)   |   | |
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Wasn't this a problem with the Titan machines in the UK? I remember hearing that the inner wash basket would break off during high speed spin... Scary! The control knob on the Maytag seems a litle flimsy and cheap, I'd be afraid of that becoming a projectile in "extreme conditions" - laboratory or home use! |
Post# 68013 , Reply# 8   5/24/2005 at 16:20 (6,882 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)   |   | |
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With all the experience that I have with frontloaders, I never ever came across the problem that a drum came loose. I don't think there is a risk that it will happen. The Titan was a problem because the basket wasn't attached to the axis. You could remove it for easy loading and unloading. As for cycle times, I think the Hetties have some shorter cycles too. I'm sure Appnut can tell you more about it. He knows the manual by heart I'm sure. |
Post# 68082 , Reply# 10   5/25/2005 at 01:07 (6,882 days old) by gansky1 (Omaha, The Home of the TV Dinner!)   |   | |
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I've seen a f/l Neptune blow a bolt on one of the legs of the support 'spider' and a Frigemore f/l that had such worn bearings that the drum rubbed right through the boot and outer tub. It's doubtful that a whole tub/drum/motor assembly could get loose at high speeds, but it would be interesting to see in a controlled laboratory setting. Maybe Maytag will put a video up on their website ;-) |
Post# 68123 , Reply# 12   5/25/2005 at 09:36 (6,882 days old) by designgeek ()   |   | |
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Brent, go talk to the manager of the store. Any machine that's in the condition you mentioned should be stripped down for viable salvage parts, and then the defective parts tossed in the scrap bin. |
Post# 68145 , Reply# 13   5/25/2005 at 15:05 (6,881 days old) by Mayken4now (Panama City, Florida)   |   | |
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Brent: Maybe you are not confrontational, but they NEED TO KNOW! If I could drive up to Atlanta, would you take me there? It may require you to go back to the car after you show me the machine!!! I cannot believe this story. Once this happend to me. It was a few years ago with a refrigerator problem. Did not know or have any evidence that it had been sold then returned. It was packed so well in a box, that all the foam and tape were in exact places. The truth came out in about 3 days!!!!! OH I wasn't happy. And, yes, it was a Maytag. Took me almost two months of haggling to get it replaced, but they finally did. Let me know what you decide!! Steve |
Post# 68212 , Reply# 15   5/26/2005 at 07:49 (6,881 days old) by Mayken4now (Panama City, Florida)   |   | |
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You did you homework! I do wonder as well Brent, what the "safety issue" is? The article claims to be 685 or around that number of machines. There is a serial number range posted as well. If those were in my store, I'd hide them, or send them back to Maytag. I wouldn't want my customers seeing that brand new machine all torn up on a self destruct cycle! LOL. Yes all of this needs prayer and is just horrible. Steve |