Thread Number: 28321
Consumer Reports: Dishwasher Brand Reliability |
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Post# 433149   5/4/2010 at 22:04 (5,103 days old) by Frigilux (The Minnesota Prairie)   |   | |
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The June issue arrived today and in it is a chart for reliability of dishwashers, by brand. I've noticed that nearly everyone at AW with an LG dishwasher (or who knows someone with one) has had trouble with it. My LG is two years old and so far (knock on wood) it has worked flawlessly, despite very heavy usage.
While the reliability of LG washing machines has improved greatly, not so with their dishwashers. They're at the bottom of the chart, with an astounding 23% of them needing repairs. Not encouraging news for an LG owner, especially given the complaints about their service. My local mom 'n' pop LG dealer does their own repair work, but I've read that getting parts, etc., is often a frustrating experience for dealers. While Kenmore dishwashers are made by various manufacturers, the "mother brands" scored within a point or two of each other, so I suppose the Kenmore ranking is pretty accurate. Information comes from "more than 113,000 subscribers who bought a dishwasher between 2005 and 2009." Hotpoint and Whirlpool: only 8% needed a repair Kenmore and Miele: 9% Bosch: 10% GE and Amana: 11% JennAir and KitchenAid: 12% Frigidaire and Maytag: 13% Asko: 14% Fisher & Paykel: 18% LG: 23% (!!!) This post was last edited 05/04/2010 at 22:26 |
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Post# 433152 , Reply# 1   5/4/2010 at 22:20 (5,103 days old) by cfz2882 (Belle Fourche,SD)   |   | |
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my 2000 vintage KM dishwasher has not needed a single repair -runs about twice a week |
Post# 433165 , Reply# 2   5/5/2010 at 00:35 (5,103 days old) by favorit ()   |   | |
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So you mean that a 10 y.o. dishwasher is a vintage one ?? :o That is the minimum expected lifespan here, less than ten years is assumed as a disposable appliance ..... |
Post# 433198 , Reply# 4   5/5/2010 at 02:46 (5,102 days old) by Frigilux (The Minnesota Prairie)   |   | |
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How do you guys get by running the dw only twice a week?! Mine runs at least once a day, and on big cooking days (weekends, generally) I'll do up to seven loads.
I made pasta with Alfredo sauce, chicken and vegetables for six (plus a green salad, homemade French bread, and a lemon layer cake) for dinner last night and ran three cycles---two of pots/pans, etc., and one of dishes/serving items. This is typical a couple of times during the week. Other days, I'll run at least one load; occasionally only a half-load if I've not done any cooking. BTW, I'm loving the edit-your-post feature, Robert! This post was last edited 05/05/2010 at 02:56 |
Post# 433214 , Reply# 6   5/5/2010 at 04:21 (5,102 days old) by logixx (Germany)   |   | |
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Thanks for the ratings! I really have to wonder about ASKO. Their dishwashers look so sturdy and have so many interesting (and useful) features. Yet, they don't seem to score very well.
English is a complex language.... *lol* No, it ain't. It's wonderfully easy to learn. I can't imagine how hard it would be for someone to learn German - it's so complex. Oh wait, I can! I study French! C'est vraiment difficile... |
Post# 433231 , Reply# 7   5/5/2010 at 07:18 (5,102 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Frigilux,
How many people in your household? You sometimes run the dishwasher up to 7 times a day? Incredible. Now that I am single again, mine is usually run 2-3 times a week. Mind you the only meal I am cooking is supper as I'm not home at lunch and only have a cup of coffee at breakfast. When there were 2 of us in the house then it was run about every 2nd day. Gary |
Post# 433239 , Reply# 8   5/5/2010 at 07:42 (5,102 days old) by Combo52 (50 Year Repair Tech Beltsville,Md)   |   | |
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While thier ratings can be helpful in letting you know the chance of repair in the first five years of life they don't help you much when it comes to selecting the appliance that will last the longest or be cheap & easy to repair. The first thing they need to do is throw Kenmore out of the ratings. In all major appliance categories the KM brand is made by more than Co. In DWs alone in the time period in the report DWs were made by WP GE frigidare & Bosch. They also need to go back at least 20 years as many machines do last that long. Even the wonderful older KAs most of us love never were more than average in CRs ratings. THE GEs were usually topping the list in the 1960s & 1970s because they didn't break much in the early years but the tanks rusted out in less than 10 years and were dropped from the ratings charts while the KAs were going strong @ 20 years of age. They do the same thing with cars and its always nice to get off to a good start with an expensive product but if you keep things for the long haul as I do I try to a look a lot farther than CRs ratings.
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Post# 433310 , Reply# 11   5/5/2010 at 12:22 (5,102 days old) by Frigilux (The Minnesota Prairie)   |   | |
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Gary-- It's just me in the household, but I have people in for dinner (or supper as we call it in rural MN) a couple times a week. Having people over is pretty much the extent of my social life these days, LOL.
I bring food to the lounge every Monday morning, so on Sunday I'll bake 2 or 3 coffeecakes, some muffins, cinnamon rolls, or cookies and occasionally a huge chafer pan of egg bake. I've also been taking food to a friend of mine who is on bed rest for the remainder of her pregnancy. She and her husband are trying to keep things going (with a 4-year old, no less) during this difficult time. So I bring them a roast, mashed potatoes, dinner rolls, and dessert for Sunday dinner (noon meal). Then I'll make a couple of casseroles or something and divide them into GladWare containers so they can microwave them for suppers during the week. I cook for myself and make all my own breads and rolls. At any rate, the kitchen at my house is always rockin', so the dishwasher gets continual usage. One of the reasons I chose an LG dishwasher (besides it being available locally), is that it's very, very quiet. It's nice not to hear the dishwasher when you're in the kitchen for hours at a time. |
Post# 433313 , Reply# 13   5/5/2010 at 12:27 (5,102 days old) by Frigilux (The Minnesota Prairie)   |   | |
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Andrew, I don't know if I ever thanked you for sending me the repair manual for the LG. I have it ready to go if it's ever needed.
I love the 9810; It's easily the best-cleaning dishwasher I've ever owned, and I love the silverware/cutlery rack. It leaves the bottom rack completely open for pots/pans. Maybe I'm lucky and I have one of the few LG's that won't need repairs for awhile! |
Post# 433335 , Reply# 14   5/5/2010 at 13:25 (5,102 days old) by laundromat (Hilo, Hawaii)   |   | |
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---is that because most owners of dishwashers that use them do the bad thing.They rinse everything off before loading then they use way too much dishwasher detergent.Because the chemicals need to break down,the food particles and sauces left on the dishes help to do that but will eat away at the different plastic,rubber and metal parts because the food they need to have which helps to break them down has been rinsed off before loading.I NEVER PRE RINSE ANYTHING OFF. I just scrape and load.I never had any issues of repairs that stemmed from not pre rinsing.
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Post# 433344 , Reply# 16   5/5/2010 at 14:37 (5,102 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Post# 433348 , Reply# 17   5/5/2010 at 14:53 (5,102 days old) by Frigilux (The Minnesota Prairie)   |   | |
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Gary---What? You mean there's life outside my kitchen?! I seem to find time to work a lot...and that's about it. OK, I'm going to stop before this gets any more pathetic, LOL!
Harold---Your link didn't work for me, but I have a photo of the interior of the portable Kenmore model 1774. It looks like a Whirlpool-made machine, so my inclination is to say it's a worthy dishwasher. You want to stay away from the Frigidaire-made Kenmores, but this does not look like one of them. They're rated high for cleaning and reliability at Consumer Reports, but that shouldn't necessarily be your only input. I use CR as a guide and have had good luck with their recommendations, but others at this site have had quite the opposite experience. Any owners of new Whirlpool dishwashers care to chime in? |
Post# 433357 , Reply# 19   5/5/2010 at 16:35 (5,102 days old) by mrcleanjeans (milwaukee wi)   |   | |
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I remember our beloved old KitchenAids scoring well above aveage in the reliability ratings. When the 18 series came out, it dipped somewhat and never went to the top of the reliability charts in CU again. |
Post# 433358 , Reply# 20   5/5/2010 at 16:39 (5,102 days old) by laundromat (Hilo, Hawaii)   |   | |
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Post# 433377 , Reply# 21   5/5/2010 at 18:46 (5,102 days old) by mark_wpduet (Lexington KY)   |   | |
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I always get affect and effect confused. Back when I took medical transcription we had a grammar course to refresh your grammar. I thought, "this is going to be easy." It wasn't! My aunt sent me an email and used the word "gold" when she meant "goal" and I hate to say it, but I don't think it was a typo.
Oh, and my WP dishwasher is 5.2 yrs old and not a repair yet. Knock on wood. It runs about 3 to 4 times per week. |
Post# 433416 , Reply# 23   5/5/2010 at 23:24 (5,102 days old) by DADoES (TX, U.S. of A.)   |   | |
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Post# 433439 , Reply# 24   5/6/2010 at 04:27 (5,101 days old) by logixx (Germany)   |   | |
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Well, woah.
Quite a lecture, there (as in formal speech, not criticism). ;) The reason why I think English is rather easy to learn is because, as an example, verbs are much easier to conjugate. Take "walk" as an example: to walk: I walk, you walk, he/she/it walks, we walk, you walk, they walk laufen (German): ich laufe, du läufst, er/sie/es, läuft, wir laufen, ihr lauft, sie laufen aller (French): je vais, tu vas, il/elle/on va, nous allons, vous allez, ils/elles vont Another thing with French is: when you say "I think that" you use present tense, if you say "I do not think that" you use subjunctive... Just one example. I find the English sentence structure easier, too. One of my lecturers, he's from Seattle, always says that English/American people don't like waiting. They want the action, the verb, right at the beginning of the sentence. He said, this is one thing that drives him crazy about German news articles: it's blah, blah, blah until the verb comes somewhere at the very end of an endless sentence. But long and complex sentences are rather common for us. Another problem is that nouns in German have a gender. It's always "the" in English. On top of that, the noun's gender, or rather the article, can change just like that, depending the particular use of the word. Take Waschmaschine as an example. DIE (fem.) Waschmaschine THE washing machine Hast du die Wäsche aus DER (masc.) Waschmaschine genommen? Did you remove the laundry from the washing machine? I know there is grammar to help you but it's easier to just use "the" for everything, instead of der/die/das. Unfortunately, for me, French nouns also have a gender and, of course, a masculine noun in German can be a female noun in French! Besides my own subjective opinion above, it is actually fact that way more people fail French-German translation classes at my university than the English-German ones. So in that aspect, English wins over French. It's also a fact that most of our university's staff, the native English speakers, still make quite a few mistakes in German - regardless of whether they have lived here for decades or are professors. So that's another win for the English language. So that's my opinion. The opinion of someone who passed all his GER-ENG translation classes with flying colors... but failed the GER-FR classes numerous times. ;-) |
Post# 433449 , Reply# 25   5/6/2010 at 07:07 (5,101 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Post# 433470 , Reply# 27   5/6/2010 at 11:13 (5,101 days old) by sudsman ()   |   | |
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It s been at the BOTTOM of my list for a LONG time! |
Post# 433523 , Reply# 28   5/6/2010 at 13:59 (5,101 days old) by mrb627 (Buford, GA)   |   | |
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