Thread Number: 29394
Miele Gold fails *snif* |
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Post# 447271 , Reply# 1   7/5/2010 at 20:58 (5,041 days old) by deedub (Melbourne, Australia)   |   | |
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I can't help with the fix - but that is one good looking machine! |
Post# 447297 , Reply# 2   7/5/2010 at 22:51 (5,041 days old) by Launderess (Quiet Please, There´s a Lady on Stage)   |   | |
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Post# 447304 , Reply# 3   7/5/2010 at 23:15 (5,041 days old) by whirlcool (Just North Of Houston, Texas)   |   | |
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Now THAT is using some water! The cameras reflection makes it look like there is an eye in that machine watching you! |
Post# 447319 , Reply# 4   7/6/2010 at 00:19 (5,041 days old) by Launderess (Quiet Please, There´s a Lady on Stage)   |   | |
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Post# 447361 , Reply# 6   7/6/2010 at 08:51 (5,041 days old) by askomiele (Belgium Ghent)   |   | |
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The 2 repairguys came and went! Leaving me with a calibrated levelswitch and the knowledge that they will charge me 227 euros for a new controlboard be installed next thursday. What do you think, is it worth it? |
Post# 447389 , Reply# 7   7/6/2010 at 11:54 (5,041 days old) by Launderess (Quiet Please, There´s a Lady on Stage)   |   | |
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Washers being discarded due to needing one part replaced, and customers obviously feeling it wasn't worth the bother.
Miele parts tend to run dear, and price quoted seems in line, but if you have a warranty why is Miele charging you for replacement parts? For a machine only about ten years old, a mother board failure on a machine of Miele's reputed quality is a bit much, IMHO. Only you can decide if the repair is "worth it", but if the machine is working fine otherwise, spending about 300 euros (parts & labour)probably isn't a bad deal. You certainly won't get another Miele for that price. While the Miele servicemen are already there, have them check out the rest of the machine. It is always better to have Miele get things done on one trip, rather then call them out again for a whole new service call. On this side of the pond Miele warrants parts and repairs for 90 days after the work is done. Make sure you put the machine through it's paces during this period and no matter how small you think any potential problem may be, get Miele back out if there is cause. Here, once that 90 day window is over, MieleUSA will *NOT* give an inch, but charge for a whole new service call and or parts. Bon chance! |
Post# 447418 , Reply# 8   7/6/2010 at 14:54 (5,041 days old) by askomiele (Belgium Ghent)   |   | |
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I accepted the bill and I'm looking forward to see a full check-up of this baby ^^ They did their job very good! Laptop check and visual check! He touched every part of this machine. I was impressed ^^ I'll keep you guys posted thursday episode III |
Post# 447433 , Reply# 11   7/6/2010 at 16:04 (5,040 days old) by supremewhirlpol ()   |   | |
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I would love to have a Miele, but they don't exist in my area, and I certainly can't afford a new one. I'll get one some day, I suppose. |