Thread Number: 31784
Beko dishwashers: problems 		[Down to Last]

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Post# 479418   12/4/2010 at 18:33 (4,888 days old) by Rolls_rapide (.)        

I would be grateful for advice concerning Beko dishwashers.

A relative's old Ariston slimline model packed up. She, on my advice, purchased a Beko DE2542 slimline model. All went well, installed fine, levelled with a spirit level, worked fine empty on a rinse cycle, pumped out okay too.

She then loads the machine with dishes, and this is where the problems start.

Putting six cups and mugs (standard size, mixture of stoneware mugs and Fine Bone China ones) into the top basket, will not allow the upper basket to be pushed into position. The weight of the partially or fully loaded basket seems to cause it to sag, preventing the upper basket feed pipe from mating with the water distribution socket, on the back wall of the machine.

The Beko method seems to rely upon a fixed hole arrangement in the feed pipe and perfect alignment.

Whereas my Bosch has a mobile, floating soft plastic gasket that allows a certain degree of upwards and downwards movement, to counteract such mis-alignment issues.

The old Ariston had no such issues either.

Has anyone else come across this?

She complained and she's to get a different brand of machine, quite rightly. She's pissed off by the whole palaver, and I'm annoyed because I recommended that she get the bloody machine in the first place: it seemed to be better built than some of the others.




Post# 479443 , Reply# 1   12/4/2010 at 20:27 (4,888 days old) by ronhic (Canberra, Australia)        

ronhic's profile picture
Whilst not doubting her experience in what has happened, it is highly unlikely that a fault such as that would ever get into production...

...further more, WHICH? would have picked it up in their testing...



Post# 481038 , Reply# 2   12/11/2010 at 19:31 (4,881 days old) by Rolls_rapide (.)        
I saw the machine myself.

 There seems to be a pair of plastic prongs on either side of the socket on the back wall of the machine. They are there to guide the approaching spray arm duct into the desired position. Except they don't. The right prong in particular, can easily be misaligned, as the socket on the back wall has an alarming degree of flexibility, it twists left and right. The right prong has a tendency to go on the wrong side of one of the basket structural uprights, leading to the "non-mating" problem.

Anyway she complained, and another customer in the shop at the time, said that his Beko did the same thing.

She had the machine replaced with a Whirlpool, which she likes. And the baskets slide into place, every time.

Post# 481089 , Reply# 3   12/12/2010 at 00:57 (4,881 days old) by ronhic (Canberra, Australia)        

ronhic's profile picture
Fair enough...

Post# 481119 , Reply# 4   12/12/2010 at 06:05 (4,880 days old) by mrx ()        

Sounds like a really poor design!


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