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Thread Number: 32162
Brand new belt-less Whirlpool Duet washer may be headed back to the store... |
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Post# 485119 12/30/2010 at 00:03 (4,858 days old) by Pulsator  (Saint Joseph, MI) |
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My dad and I wereThere was an obstruction I the pressure tube
making the machine think there was water in he machine when it was empty! The repair guy blew into the pressure tube forcing the obstruction. Because it thought there was water, it kept trying to pump out the water. When the pump’s resistance kept feeding back to the computer that it wasn’t able to move any water as it seemed there was none there, the computer misread the situation as a sudslock! When an FL washer sudslocks, the pressure switch reads a water level even though there isn’t one, the pump is unable to move water as it is not designed or able to pump foam, AND the motor detects a high level of resistance! When those three things occur, the machine throws a sudslock fault code BUT, because only two of those parameters were met, it never threw a fault code! As a result, the machine skipped the spin cycle and moved on through the cycle until it gave up on the final spin saying it was done. I'm SOOOOOOOO glad the machine was so easily fixed! It will however it seems, be getting a new pressure switch regardless... :P | ||
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Post# 485165 , Reply# 1 12/30/2010 at 05:47 (4,858 days old) by appnut (TX) |
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| Post# 485181 , Reply# 2 12/30/2010 at 08:04 (4,858 days old) by brastemp (Brazil) | ||
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OMG.. I'm so excited with this washer.. Please, made a video, i want to see this precious washing and spining!! | ||
| Post# 485182 , Reply# 3 12/30/2010 at 08:07 (4,858 days old) by jlbrazil (brazil) | ||
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Videos...Please This machine seems to be amazing. Please , record videos of this machine. We are all excited about it :) | ||
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Post# 485200 , Reply# 4 12/30/2010 at 09:55 (4,858 days old) by joe_in_philly (Philadelphia, PA, USA) |
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Congrats on your new washer! I played with a plugged in Duet last week at Lowes, and do like the washer a lot. If my Whirlpool made Kenmore HE3t kicks the bucket, I think I will get one of the new Whirlpool Duets. I was definitely entertained by the chimes and flashing lights of the demo mode.
One thing I noticed on the display model was that just before the drum would tumble, it would quickly shake back and forth for a moment. Does your machine do that too? I thought maybe it was because the drum was empty, but it was rather interesting. Joe | ||
| Post# 485209 , Reply# 5 12/30/2010 at 10:56 (4,858 days old) by mark_wpduet (Lexington KY) | ||
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| Post# 485220 , Reply# 6 12/30/2010 at 11:39 (4,858 days old) by laundromat (Hilo, Hawaii) | ||
What model is your new Duet and which way does it spin? clockwise or counter-clockwise? I saw a new set at Sears and was impressed with the new mirror like stainless steel drum.The price was outrageous though ($1399)because right next to that pair was a Frigidaire Affinity set with the new 7.3 cu ft dryer drum and a great price ($489/each)for a front loading, super capacity pair.
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Post# 485240 , Reply# 7 12/30/2010 at 13:36 (4,858 days old) by Toggleswitch (New York City, NY) |
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Post# 485306 , Reply# 8 12/30/2010 at 17:17 (4,858 days old) by appnut (TX) |
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I'm kinda sweet on the Maytag Maxima version of this machine. It's got a couple of different cycles than this one. I"m also glad to know they've expanded the stain treat (deep clean with steam) option on additional cycles other than the normal/casual and sanitize temp available more than just the single sanitize cycle. Stain treat means that one can heat the wash water in bedding/bulky, normal, as well as a wrinkle free cycle. I'm assuming without the stain treat the heater isn't used, just like in the old normal/casual cycle. Maytag also has a PowerWash cycle, which I believe is more intense than the old heavy/duty cycle, which defaulted with the stain treat on. The bedding/bulky cycle uses more water and I am sure so does the Allergen cycle. Plus the Maytag also has an extended spin option.
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Post# 485341 , Reply# 9 12/30/2010 at 21:24 (4,857 days old) by Pulsator (Saint Joseph, MI) |
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This machine is indeed a direct drive! The repair guy insisted that there is no motor anymore, it's not called a "stator." The drum does wiggle back and fourth a touch before turning. I think this is just something that direct drive FL washers do. My LG washer does the same thing. I am happy with the amount of water the machine uses. It uses VERY little on the normal cycles, if you really need it to use more, just use the Bulky Items or Allergen cycles. The machines rinses flawlessly. The final rinse water is always crystal clear and it produces beautifully soft clothes! I always use the extra rinse for towels and such though. The model is the WFW95HEXW0. the spin cycle goes counter-clockwise. We only paid $1,071.00 for ours at Lowes and that includes the 15" pedestal. I too like the Maytag version however, I don't like the orange lights. I MUCH MUCH MUCH prefer the blue lights of the Whirlpool version! Plus the Maytag version seems to be more expensive. | ||
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Post# 485352 , Reply# 10 12/30/2010 at 21:54 (4,857 days old) by appnut (TX) |
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Thank you Jamie for all the information. The color of the display characters are important for me as to what will be easier for me to read. the orange may be easier for me to read than the blue. And I am guessing the direct drive design accounts for the 1.0" to 1.25" shallower depth of this new series compared to what was produced in Germany (like the 9470). I've been trying to come up with an explanaiton for that but never would have guessed direct drive.
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Post# 485496 , Reply# 11 12/31/2010 at 14:19 (4,857 days old) by joe_in_philly (Philadelphia, PA, USA) |
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Post# 485499 , Reply# 12 12/31/2010 at 14:25 (4,857 days old) by Pulsator (Saint Joseph, MI) |
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Post# 485504 , Reply# 13 12/31/2010 at 14:51 (4,857 days old) by appnut (TX) |
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it just took 3 hours to do a load | ||
| Post# 485647 , Reply# 14 1/1/2011 at 11:40 (4,856 days old) by mark_wpduet (Lexington KY) | ||
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Three hours?
Wow. My Duet from 2004 sometimes does the "trying to balance" the load thing; but not matter what makes up the load, it always is successful in spinning on the 2nd or 3rd try and it has never taken that long to complete a cycle, no matter what the load is made up of. I wonder why these newer ones are even touchier with balancing a load. I can't imaging it being touchier than mine, but I guess they are. | ||
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Post# 485670 , Reply# 16 1/1/2011 at 15:02 (4,856 days old) by Pulsator (Saint Joseph, MI) |
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The machine was set to the Normal/Casual cycle with an extra rinse selected. It was a full load of sweatshirts, t-shirts, socks, and underwear. The machine estimated 1 hour and 14 minutes. It has a set of normal hoses, both are on the correct port. The shipping bolts have been removed, the tub moves freely on its shocks. And the machine drains just fine. It doesn't seem to accept any balancing. That's where it has the issues. This machine has no balance sensors, it's all calculated via strain on the "stator." What it kept doing what trying to balance 2 or 3 times, accepting, reaching 400-600 RPM then stopping and trying to rebalance. It even appeared to have run a suds routine for the first rinse as the sensing light flashed throughout the entire first rinse. The sensing light is usually only on when it's having trouble balancing and it's trying to redistribute. When it finally finished the cycle, it displayed no fault codes. | ||
| Post# 485685 , Reply# 17 1/1/2011 at 16:38 (4,856 days old) by mrb627 (Buford, GA) | ||
Night Setting | ||
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Post# 485686 , Reply# 18 1/1/2011 at 16:40 (4,856 days old) by appnut (TX) |
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I'm at loss. But then again, I would have made this two loads. All the sweats in a load and then all the t-shirts, socks, and underwear in another. I simply believe in trying to wash similar weight items together and have very few blance issues. In the early days of the fridgemore, I wasn't as careful and did have balance issues.
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Post# 485711 , Reply# 19 1/1/2011 at 18:36 (4,855 days old) by Frigilux (The Minnesota Prairie) |
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It can't be working right. Send it back! You don't want to be stuck with a lemon that's going to give you nothing but headaches. There comes a point where you don't trust an appliance, anymore, too. That's why my Smokey The Maytag (dishwasher) was banished, even after the recalled mother board was replaced. I just didn't trust it.
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Post# 485790 , Reply# 21 1/2/2011 at 05:56 (4,855 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK) |
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Issues
Looks a great machine on the website Jamie, could you try it without the pedistal and on the solid floor, am wondering if the sensor balance on the power drive is sensing more imbalance through the pedistal causing it not to spin..!! Still doesnt cure the three hr wash but given the large capacity it would equal an extended wash on a Euro machine given heating & capacity... Good luck, Mike | ||
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Post# 485915 , Reply# 23 1/2/2011 at 18:51 (4,854 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK) |
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HHmmmmm | ||
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Post# 485925 , Reply# 24 1/2/2011 at 20:13 (4,854 days old) by Pulsator (Saint Joseph, MI) |
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It's not the pedestal... | ||
| Post# 485940 , Reply# 25 1/2/2011 at 21:58 (4,854 days old) by georgect (Fairfield, CT) | ||
Whirlpool not looking so good. | ||
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Post# 485992 , Reply# 26 1/3/2011 at 03:27 (4,854 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK) |
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Flooring v Pedistal... | ||
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Post# 486072 , Reply# 27 1/3/2011 at 13:56 (4,854 days old) by Pulsator (Saint Joseph, MI) |
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| Post# 486090 , Reply# 28 1/3/2011 at 14:44 (4,854 days old) by Iheartmaytag (Wichita, Kansas) | ||
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