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Thread Number: 33594
Give it to me straight: how long have I got? |
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| Post# 505216 , Reply# 1 3/19/2011 at 16:46 (4,785 days old) by SuperElectronic (London, UK) | ||
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Having popped the hood and removed the backplate, I suspect the following is sign of seepage from the bearing... 
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| Post# 505328 , Reply# 4 3/20/2011 at 08:24 (4,784 days old) by hotpoint95622 (Powys) | ||
hotpoint 95622
How long have I got;
It’s a job to know, don’t let it get too bad, as the drum can start rubbing on the heater or the front lip of the tub front plate, which can increase the cost of repairs, you can also get rust spots on your whites as the rusty muck leaks back thought the knackered bearing seal which is why the bearings have failed. 15 years hasn’t she done well? If you have it done I would have the shaft/spider changed as well as the bearings/seal. | ||
| Post# 505341 , Reply# 6 3/20/2011 at 10:23 (4,784 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada) | ||
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| Post# 505522 , Reply# 7 3/21/2011 at 01:17 (4,783 days old) by SeamusUK (Dover Kent UK) | ||
Hottie bearings.....
Hey Al
You may just about get to early May, but if it gets any worse id advise temporary substitution of the Proline... Id ALWAYS get the spider changed on one of these as well as the bearing unit. Regarding price Hotpoint have a fixed price repair service and they dont stipulate a maximum age- think its around the £100-110 mark, or you might be better off phoning round your local repair places for a quote. Or you could ask one of the lads up country if they fancied a weekend in London lol...... Just DO NOT send it to the tip :) Seamus CLICK HERE TO GO TO SeamusUK's LINK | ||
| Post# 505551 , Reply# 9 3/21/2011 at 09:05 (4,783 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada) | ||
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Post# 505615 , Reply# 10 3/21/2011 at 14:25 (4,783 days old) by Launderess  (Quiet Please, There´s a Lady on Stage) |
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Cannot Speak To Anywhere Else
But in our neck of the woods repair service calls have a flat call out charge just to walk into the door. Should one agree to whatever work is required the deposit is normally credited towards the final bill. However if the work is declined, you are out whatever funds were collected.
To be fair can see a reason for this. Petrol and a repair person's time aren't cheap, and the man deserves something for his efforts. Otherwise his day could be filled with calls that do not pay and he will be out of pocket. L. | ||
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Post# 505687 , Reply# 13 3/21/2011 at 18:40 (4,782 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK) |
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Repair It
Hi Alex
Pity we wernt nearer, could have had a workshop experience!!, the parts are very reasonable, £40 quid for the complete spider & bearing kit on fleebay!! CLICK HERE TO GO TO chestermikeuk's LINK on eBay 
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Post# 505689 , Reply# 14 3/21/2011 at 18:42 (4,782 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK) |
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Or | ||
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Post# 505695 , Reply# 15 3/21/2011 at 18:55 (4,782 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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Call Out Fees
Normally aren't refundable. Once they walk in the door, you must pay. Well suppose one could try refusing to pay, but the mind reels at what could happen then. *LOL*
Went through this when my "new to me" vintage Whirlpool had a leak and required tub seal work. To their credit every repair service contacted asked what the problem was, and a off the cuff response was it was indeed the gasket seals, but given costs (parts, labour, etc) involved for such an "old" machine best of chucking it in the rubbish and buying new. If one stuck to the request for a service call, then a price was given for call out charges which again would be applied to any work required. Most repair services won't take the word of any consumer, no matter how well intentioned or experieced in DIY matters, and will insist on coming out themselves to examine. If the service is honest many will do as above and tell you off the bat either not to bother or what costs *might* be. If you really like this machine, I'd go for the mortgage and call in a repair service to have a look at the bearings. Sooner the matter is sorted the easier the repair and will save potential future damage that could totally take out your machine. | ||
| Post# 505699 , Reply# 16 3/21/2011 at 19:01 (4,782 days old) by aquarius1984 (Planet earth) | ||
ha!
what was I thinking letting an OOOOooovah in the back door?
Must have wayyyy too much time on me hands to be untangling shirt sleeves and snaked jean legs. Tell me to get knotted??? I will be! Alex, wish there was an easy way round this, id have it up here and repaired in a flash (rings Mathew in a panic). Id say find space for it - B&Q have those plastic outdoor sheds on offer atm which might help and scour for vintage machines on your doorstep. Mind I better not let the village WI lot know about the arrival of a BOL 800 spin machine in the Shavington vicinity, id be kicked out! One simply needs either programme 8 or a 30degs cool quick wash to launder ones dailys while preparing for bed! | ||
| Post# 505718 , Reply# 17 3/21/2011 at 20:13 (4,782 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada) | ||
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and sometime you can also get a refurbish part in a way if i can explain this is a part thats was broken but in a factory they can fix it i know on my old 93 topload inglis superb2 the timer knob was defective as the washer would not spin it was replace by a refurbishpart that means its an old part that they where able to fix in a factory aand i think that a repair would cost lest than having to buy a new washer as well but if you decide to buy a new washer have a look at this link as they say the washer is super quiet pic of the machine
CLICK HERE TO GO TO pierreandreply4's LINK 
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| Post# 505788 , Reply# 18 3/22/2011 at 06:57 (4,782 days old) by washerlover24 () | ||
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would love that white machine u have what make its it and details. | ||
| Post# 505818 , Reply# 21 3/22/2011 at 09:28 (4,782 days old) by washerlover24 () | ||
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haha would love it i am in need of a washer soon wont be long til i move out of the parents house !! | ||
| Post# 506461 , Reply# 26 3/24/2011 at 12:54 (4,780 days old) by aegokocarat (United Kingdom) | ||
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i would say install the proline untill you fix ye olde faithful hottie Tom :) | ||
| Post# 506469 , Reply# 27 3/24/2011 at 13:12 (4,780 days old) by electron1100 (England) | ||
Hotpoint Bearings
Piece of Pi** job 4 hours! more like 2 on one these easy to work on machines (that goes for 90% of old UK machines aswell), get it done, dont even consider replacing it with a modern machine, you only have to look through all the threads on modern mainstream machines on this forum to see why not.
Go For It! My mate had one of those Prolines came with job when he was a manager at Comet | ||
| Post# 506478 , Reply# 29 3/24/2011 at 13:56 (4,780 days old) by electron1100 (England) | ||
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"not some others comment" | ||
| Post# 506484 , Reply# 30 3/24/2011 at 14:37 (4,780 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada) | ||
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| Post# 506492 , Reply# 31 3/24/2011 at 15:10 (4,780 days old) by 3beltwesty () | ||
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Just let the guys quoting the repairs hunt down the parts and have then include the parts in the actual quote. Parts are often available decades after offically gone; it is like fishing; it takes time to find them. | ||
| Post# 506493 , Reply# 32 3/24/2011 at 15:13 (4,780 days old) by 3beltwesty () | ||
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If you but the parts for the repair guy; often the labor charge will go up. You reduced a way he makes money. Often parts are inflated to make the labor seem less. This is because the average person thinks the labor time and cost is too much. | ||
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Post# 506496 , Reply# 33 3/24/2011 at 15:19 (4,780 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK) |
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What Part Of....
"It Can Easily Be Fixed" here in the UK are some of you NOT getting???
See post 13, complete kit is easily available, as Gary (whoes swapped bearings & spiders MANY times) has said so nicely!!! Front Loaders - Excellence In Motion - World Domination - coming To A Home near You - SOON!!! p.s Good To See You Back Gary!!! Oovah Oovah!!! 
This post was last edited 03/24/2011 at 15:43 | ||
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Post# 506497 , Reply# 34 3/24/2011 at 15:29 (4,780 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK) |
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Here We are | ||
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Post# 506499 , Reply# 35 3/24/2011 at 15:34 (4,780 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK) |
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Tub Gasket..... | ||
| Post# 506500 , Reply# 36 3/24/2011 at 15:37 (4,780 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada) | ||
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repair cost | ||
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Post# 506501 , Reply# 37 3/24/2011 at 15:39 (4,780 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK) |
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Spit & Polish | ||
| Post# 506508 , Reply# 38 3/24/2011 at 15:57 (4,780 days old) by ronhic (Canberra, Australia) | ||
Repair costs... Vary quite markedly from country to country and can also vary from region to region within a given country.
2yrs ago I had the left hand suspension replaced on the Zanussi/Westinghouse for after 3yrs of doing up to 20 loads a week (that's the equivalent of 9yrs usage for a normal machine), it had decided it had had enough. I was quite happy with the AUD$200 it cost which included the first call to assess the issue, parts and fitting on another visit. Even when weighed up against the $500 purchase price of the machine, it was cheap....
...the big question is, would I do it again? Probably. I like the programming flexibility that this particular machine has. | ||
| Post# 506551 , Reply# 40 3/24/2011 at 18:42 (4,779 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada) | ||
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story time
here is a little story about repair cost,
my grandmother around 2009 still had her 1988 belt drive kenmore washer bought when my grandfather died to replace her old inglis whirlpool liberator washer that was a push to start washer don't know the year but i estimate it was a 69 model since it was a push to start pull to stop model she called her repair tech around 2009 to have something fix on her kenmore belt drive washer, it was fix but her repair guy even if her kenmore washer was still in good working order du to a leak she bought her direct drive washer left of her old 40 year old dryer now replace with the match to her 2009 whirlpool washer. In other word even if the washer is fix today won't mean it will be fixable next time and thats go for any contry or any type of washing machines front loaders or toploaders. 
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Post# 506644 , Reply# 41 3/25/2011 at 05:41 (4,779 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK) |
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This machine of Alex's | ||
| Post# 506646 , Reply# 42 3/25/2011 at 06:05 (4,779 days old) by ronhic (Canberra, Australia) | ||
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Ok | ||
| Post# 506683 , Reply# 47 3/25/2011 at 09:07 (4,779 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada) | ||
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me i would say that for 218$ and up you can get a brand new washing machine for this price and also even if you have it repair today do not mean that the tech will use a brand new part as most repair tech today use refurbish parts that where fix in a factory and also Please note that not evryone can fix there washing machines them selves i for 1 can say that if my duet breaks for me its not worth spending money on a repair i would rather spend that money and buy a brand new washer dryer set. and here is a qote from my last post
" her repair tech around 2009 to have something fix on her kenmore belt drive washer, it was fix but her repair guy advise my grandmother to buy a brand new washer even if her kenmore washer was still in good working order." so in a word think before having it fix sure i could of had my old toploading inglis whirlpool supberb2 washer fix but the washer was already 10 years old and did its time as well. | ||
| Post# 506687 , Reply# 48 3/25/2011 at 09:35 (4,779 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada) | ||
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and in a way maybe you should also think that if the hotpoint company say thank you for your quote on a dishwasher maybe its there way in saying that they are not intressted in fixing your washing machine and telling you to buy a new 1 and going off topic for a sec i have a fridedair fridge pro gallery that had 2 repair, the first repair was the whole electronic. Cercuit board that was change and the second, repair was the handle where i get water from the fridge my mother was lucky the 1 repair was when the fridge was still under warrenty and the second repair cost 200$. She was lucky to have fix because the tech could of told my mother to buy a new fridge. Ok back on topic so in other word maybe you should think about it repair your actual washer or buy a new one.
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Post# 506694 , Reply# 49 3/25/2011 at 10:07 (4,779 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK) |
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Good news - QUOTE IS CORRECT!!!
Was booking a service call for a fan oven and asked about fixed price repair of your said machine - I think its an excellent deal
£135 for a fixed price repair - bearings & spider - AND anything else neede to make the machine usable (so if he found pump knackered, then you will get this) AND - This is covererd for 90 days - Alex you may find a local repair out of london could do it cheaper but I'm not sure for where you are.... Like I say you would be hard pushed to find many other Service Departments offering that type of service these days!!! | ||
| Post# 506698 , Reply# 51 3/25/2011 at 10:18 (4,779 days old) by SuperElectronic (London, UK) | ||
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Thanks Mike - was composing as you posted! I'd agree it sounds very reasonable. I'll be sure to keep all updated once I move things on a bit. | ||
| Post# 506720 , Reply# 54 3/25/2011 at 11:09 (4,779 days old) by electron1100 (England) | ||
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Good Price Indeed
Thats a good price, and from the manufacturer. dont forget these people have to make a living aswell so it is only fair that they are paid for their skills.
I cannot think of a worse recomendation than going out and buying a new budget machine, god knows middle range machines are nothing to rave about in terms of build qaulity look at what Asia produces and unfortunately because of their cheap labour rates the rest of the world has to struggle to keep up or go under, hmmm we have been here before in the 1970s when Japan started up Come and do my job for a few weeks and you will see loads of modern shite being dumped after a few years use I hope you go for the repair as these are excellent machines, they are from a time when you could have good build quality and performance at a not unreasonable price | ||
| Post# 506731 , Reply# 55 3/25/2011 at 11:48 (4,779 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada) | ||
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| Post# 506740 , Reply# 56 3/25/2011 at 12:31 (4,779 days old) by electron1100 (England) | ||
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New Parts
In reply number 13 which Chestermike posted, there is a picture of the complete kit, tell me do these look like second hand/refurbished parts, you know it is possible (in this country at least) to obtain genuine parts for older machines relatively cheaply.
The thought that anyone would attempt to remove bearings and seals (providing they dont damage them doing so) and then clean them up and try and pass them off as new is laughable...................... You really have no idea about repairs in this country at all Regards | ||
| Post# 506799 , Reply# 58 3/25/2011 at 15:19 (4,779 days old) by ronhic (Canberra, Australia) | ||
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I agree... If it were me faced with a repair of GBP135 on a limited budget or trying to buy a budget machine for around the GBP200-250 mark, I would be fixing the old girl up....
I'd look at it this way....If I get more than 2 years out of her, which I have no doubt I would, then I've equalled the warranty on a new machine and am now in front....by a minimum of GBP70... | ||
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Post# 506908 , Reply# 59 3/26/2011 at 05:18 (4,778 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK) |
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Me too
Faced with a fixed up old Hottie whizzing away versus a cheap newbie on a 12 minute wash screaming its plastic pulley off, I know which I`d go for....Ohh, just got slapped for that remark, am in the Oovahhh Officionados house for the weekend..(the one with the modern Servis still in the utility..theres class for you...Coughs..Ahem..Clears Throat)
have just been told ditch the Otpoint & wash with OOvahhh, more wine I say!!! 
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| Post# 506913 , Reply# 61 3/26/2011 at 06:49 (4,778 days old) by aegokocarat (United Kingdom) | ||
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go fo the siemens not the aeg | ||
| Post# 506932 , Reply# 62 3/26/2011 at 08:18 (4,778 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada) | ||
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you could also look at whirlpool that have some nice features as well but it all depends on the price your ready to put on it and there is also lg that have some great washers as well.
CLICK HERE TO GO TO pierreandreply4's LINK 
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| Post# 506933 , Reply# 63 3/26/2011 at 08:25 (4,778 days old) by 3beltwesty () | ||
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That Aquasteam 9770 B costs £ 598.00 - £ 666.00 new versus a £ 135 repair ***Here in the USA many folks would pay 1/5 of a new washers price to have an old one fixed. But here many of us prefer repairing than filling landfills! CLICK HERE TO GO TO 3beltwesty's LINK | ||
| Post# 507568 , Reply# 64 3/28/2011 at 11:13 (4,776 days old) by AquaCycle (West Yorkshire, UK) | ||
"It Can Easily Be Fixed" here in the UK are some of  | ||
| Post# 507656 , Reply# 66 3/28/2011 at 15:41 (4,776 days old) by ronhic (Canberra, Australia) | ||
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Posts 49 and 50.... ...confirmed that the quote was also applicable to washers, 3Belt...
It would appear from your cynicism, that Americans appear to get a much worse deal (for a change) than other nationalities do when it comes to appliance service....and that the level of trust that people are prepared to extend to a major appliance manufacturer when it comes to sales and service (Note, I've not mentioned quality of appliance) is vastly different to that experienced in, in this instance, the UK.
...and as for your comment that the 'UK is not detail oriented', what a complete and utter load of rubbish! I'd suggest that you sweep up your own vast yard before leveling that comment at another nation.... | ||
| Post# 507690 , Reply# 67 3/28/2011 at 16:43 (4,776 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada) | ||
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when it comes to repairs i can say that for canadian washers tech today don't even bother to repair the appliance they say to the customer calling for a repair to clearly buy a new machine so in order to be able to have the washer or any appliances repaired here in canada its important to keep the bill of purchuse of the appliance and all papers as well in order to be able to have a repair. if you look at the following pic that i am posting my grandmother had a 40 year old dryer the heating element did its time sure she could of called her repair tech to have it fix but after 40 years of use for this dryer she decided to buy a new dryer.
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| Post# 507872 , Reply# 70 3/29/2011 at 09:58 (4,775 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada) | ||
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Price for parts also vary greatly as well depending on the appliance needing the repair
for an exemple i have a 3 year old fridgedair gallery pro fridge that has receved 2 repairs the first repair being the fridge still under the warranty and it was an whole curcit board that was replace the second repair was to fix a handle for taking water from the fridge the repair cost 200$ witch also includes the service call witch is 50$ minmum and also please note that some appliance tech may have to bring the appliance in question in there shop for the repair if it needs a particular tool that they can't transport. | ||
| Post# 507882 , Reply# 71 3/29/2011 at 10:40 (4,775 days old) by electron1100 (England) | ||
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on and on and on and on and on and on and on and on and on | ||
| Post# 507906 , Reply# 73 3/29/2011 at 11:46 (4,775 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada) | ||
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sure its repairable but there will come a time where it will be impossible to repair repairs are not eternal
"Quote from my last post my grandmother had a 40 year old dryer the heating element did its time sure she could of called her repair tech to have it fix but after 40 years of use for this dryer she decided to buy a new dryer". That she could of had repaired witch would of lasted her another year or 2 but know that appliance have a max life for use also and this is my final post in this topic canadian appliance max life for use is 10 years for newer appliance compared to when appliances that had longer life use du to very large familys. | ||
| Post# 511083 , Reply# 77 4/12/2011 at 16:40 (4,761 days old) by SuperElectronic (London, UK) | ||
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Back with a vengeance ...but hopefully not for long! 
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| Post# 515994 , Reply# 80 5/6/2011 at 10:30 (4,737 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada) | ||
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I think its because since its an older washer i don't know what year repair tech end to keep in there trucks or shops parts for newer machines but this is just my tought in the matter but in other word congratulation on having your machine repaired and i also agree with you that 7:40 am is a bit to early repair techs should call first to set up the perfect time eater mid morning or start of the afternoon after lunch.
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| Post# 516020 , Reply# 82 5/6/2011 at 13:22 (4,737 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada) | ||
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Me i think just a crazy tough the main reason pepole trash there old washing machines, and buy new one is because they are afraid of high repair cost me i know i could of had the agitator on my old 1993 inglis superb2 repaired if i wanted but sadly the washer had done its time it was already 10 years old and in 2004 bought a whirlpool duet thats laready 5 years old i am sure it will last another five years but knowing that when it reachs its 10 year life span i know that i will have to replace bought washer and dryer or maybe before its time since i have a pet but only time will say.
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| Post# 516061 , Reply# 83 5/6/2011 at 18:12 (4,736 days old) by ronhic (Canberra, Australia) | ||
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Don't complain.... | ||
| Post# 519736 , Reply# 86 5/22/2011 at 14:36 (4,721 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada) | ||
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congratulation on your repair but if you went your machine to last longer this is just my own personel tought it would be better off washing in cold water this will make the machine last longer as well as prtoecting the parts but this might also be temporary as eventulaly your actual washer will be beyond repair might be a year or 2 but eventaly it will happen
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| Post# 521344 , Reply# 88 5/29/2011 at 19:34 (4,713 days old) by richardc1983 (Leeds, UK) | ||
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| Post# 521526 , Reply# 89 5/30/2011 at 18:34 (4,712 days old) by Fl1012 () | ||
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Good news..... Glad the Hotpoint's back in full working order, Alex. Do feel abit sorry for the Proline though - it's not THAT bad, is it?! ;-) Richard - Also glad to hear the Hoover is problem free, long may it continue. You struck gold there! :) Liam | ||
| Post# 521693 , Reply# 90 5/31/2011 at 18:18 (4,711 days old) by SuperElectronic (London, UK) | ||
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[The Proline]'s not THAT bad, is it? ....nothing a petrol bomb wouldnt't solve, Liam!
(For a more reasonable precis of the Proline W850, you may wish to refer to my archived posts...) | ||
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Post# 521742 , Reply# 91 6/1/2011 at 03:44 (4,711 days old) by jetcone (Schenectady-Home of Calrods,Monitor Tops,Toroid Transformers) |
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OH MIKE You are cracking me up! Yes more wine! Ta Da!
Me too | ||
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