Thread Number: 39985
WHAT is that noise?
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Post# 592000   4/25/2012 at 07:56 (4,382 days old) by logixx (Germany)        

logixx's profile picture
On my 11 months old washer? Bearing, shocks, belt???

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Post# 592025 , Reply# 1   4/25/2012 at 10:18 (4,382 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
Noisy washer

combo52's profile picture

Sure sounds like bad main bearings, but it could be motor bearings. Good thing it happened while still under full warrenty.


Post# 592037 , Reply# 2   4/25/2012 at 11:25 (4,382 days old) by optima (Cumbria England)        
noise

optima's profile picture
It almost sounds like a drum machine, playing a tune at distribution speed. I think it's the main drum bearings.

Post# 594839 , Reply# 3   5/7/2012 at 12:02 (4,370 days old) by logixx (Germany)        

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Customer service was here today and told me it's normal...

Huh???

Compare the first video to this one from August last year. No such noise here as the washer distributes!


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Post# 594911 , Reply# 4   5/7/2012 at 17:38 (4,370 days old) by teknikleespekng ()        

When it gets up to full spin, it definitely sounds like the bearings. The machine should be quiet while its spinning. My Kenmore is quite loud at this point. When you spin the basket manually, is it making any noise? Mine does. I can feel its not "smooth".

But that shhhh shhh'ing sound before it ramps up - I dont have that. Mine is just a loud whirring.


Post# 594916 , Reply# 5   5/7/2012 at 18:19 (4,369 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
Noisey Washer

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I would take the belt off and compare the sound of just the motor at full spin speed, if you can't tell re post a video with sound of just the motor running.


Post# 594944 , Reply# 6   5/7/2012 at 21:33 (4,369 days old) by arbilab (Ft Worth TX (Ridglea))        

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NORMAL?? I bet if you called them a month later when the warranty was out they wouldn't say it's normal.

Post# 595080 , Reply# 7   5/8/2012 at 13:29 (4,369 days old) by coldspot ()        

Sounds like my poor ge that only lasted 1 year. I had no belt in mine direct drive but same sound. Right now I say you have a bad Bearing. But let it go then you got bad shocks. After that then to the dump because if like here they will charge a high price to fix it.

My tip call them aging make them fix it or take it back. Ge did the same to me right after the thing was out of Warranty then they clam it was Bearinga and shocks


Post# 595103 , Reply# 8   5/8/2012 at 14:10 (4,369 days old) by brummybear (Birmingham uk)        
In the drum?

brummybear's profile picture
Is there something that has got through the drum and is catching prehaps. My moms bra bone did a lot of damage to her washer.

Post# 595233 , Reply# 9   5/9/2012 at 06:57 (4,368 days old) by logixx (Germany)        

logixx's profile picture
Ha, that's what I thought, too. They'll say it normal now and once the warranty is over.. I have a problem. Well, the repair guy is coming back once more to change the dispenser assy, as I told him that the softener dispenser fills with some water during wash and/or rinse fills, which causes early dispensing of the softener. It's not a lot of water but *just* enough to start the syphoning before the final rinse. Maybe one to two tablespoons but still...

I'll try to make him take of the belt as I talked to other people about his and they said dry belts can be (are?) a problem with these machines. As for warranty: it's still cover until the 20th of May next year.


Post# 595244 , Reply# 10   5/9/2012 at 07:48 (4,368 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
Noisey Washer

combo52's profile picture

The warranty may still cover this problem even if it fails shortly after it expires, be sure your complaint is in writing and their response is also written. Send a registered letter to the company with copies going to the dealer, consumer protection, attorney general etc.

 

The problem is not likely a dry belt, I suggested that the motor be run without the belt to show whether the motor or main tub bearings is causing the noise. This is very easy to do and I would have the technician that is coming out to fix the softener dispenser do this before you sign off on any service. GOOD Luck.


Post# 595274 , Reply# 11   5/9/2012 at 11:07 (4,368 days old) by aquarius1984 (Planet earth)        
some folk are just plain nuts

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Running the motor without a belt on is one of the WORST things you can do!

NEVER do it.

As the motor has no load on it it may well run at infinite speed when on a spin cycle with no drum to slow it down and provide resistance.

Electronic they may be but there is always a chance to programmer and motor are geared for some load.

We found out at a cost a few years ago whereby I nearly lost my sight from an exploding motor in a Hotpoint machine we ran without a belt attached. The Armature exploded from running at full power sending chunks of metal and ceramic towards my face. Injury may not result but you may not have much of a motor left.

Bearing tests can easily be done just by removing the belt if you REALLY need to, although its not needed.

Motor bearings can be detected by just removing the belt and turning the armature by hand. If they are rough they will soon let you know. Never run it without the belt connected!





Post# 595285 , Reply# 12   5/9/2012 at 12:47 (4,368 days old) by aeg03 (London, UK)        

I doubt trying the machine on distribution speed without a belt will cause any problems!

With regards to the noise, perhaps its something that will pass over time, just see how it goes perhaps? Our previous machine made a variety of different noises over the years that would come and go, a bit similar to the noise you have described in your video. Even the 'new' machine we have makes odd noises from time to time.



Post# 595286 , Reply# 13   5/9/2012 at 12:48 (4,368 days old) by ariston4life ((Dublin) Ireland)        

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sounds to me like its the motor

Post# 595358 , Reply# 14   5/9/2012 at 18:31 (4,367 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
Running The Motor With No belt

combo52's profile picture

CANNOT POSSIBLY CAUSE ANY PROBLEM and is a standard and recommended test procedure, having the belt on and turning the empty drum doesn't affect the motor speed one RPM.

 

I don't know what went wrong with the HP washer you were testing but the motor would have flown apart whether the belt was in place or not.


Post# 595359 , Reply# 15   5/9/2012 at 18:32 (4,367 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
Running The Motor With No belt

combo52's profile picture

CANNOT POSSIBLY CAUSE ANY PROBLEM and is a standard and recommended test procedure, having the belt on and turning the empty drum doesn't affect the motor speed one RPM.

 

I don't know what went wrong with the HP washer you were testing but the motor would have flown apart whether the belt was in place or not.


Post# 595361 , Reply# 16   5/9/2012 at 18:41 (4,367 days old) by dascot (Scotland)        

I too have never seen a motor explode when run without a load, and have seen repair engineers do this to test them. Sounds like the one you had, Rob, had a fault on it.

Post# 595617 , Reply# 17   5/10/2012 at 22:24 (4,366 days old) by arbilab (Ft Worth TX (Ridglea))        

arbilab's profile picture
Inverter (quasi-3ph) motors can only run as fast as the commutation. DC motors (brushed, like my ElectroFrigiWhite) have tachometers on the motor feeding back to the controller.

If motors actually ran away to destruction in the absence of another problem like shorted controller, every time a belt broke a motor would explode and we don't hear that.

But you're right, a series DC motor with no load and no closed-loop control can overspeed to destruction. I think it would be a bad idea to design a washer that way, because an empty drum represents almost no load and could easily overspeed. But we've seen bad ideas become washer designs before.


Post# 595663 , Reply# 18   5/11/2012 at 03:31 (4,366 days old) by tolivac (greenville nc)        

Usually Series wound motors have some sort of min load built into them to prevent racing-that is the cooling fan.at normal speeds it provides the airflow to cool the motor.If it tries to overspeed the fan acts as an air governer to prevent overspeeding.Other universal motors are connected to a gearbox of some sort-this can act as a speed governor,too.(Drill or mixer motor)

Post# 595800 , Reply# 19   5/11/2012 at 16:54 (4,366 days old) by jmurray01 ()        

If a washer motor is anything like a Vacuum Cleaner motor, it'll over rev with no belt, so I wouldn't recommend it. Just as I wouldn't recommend running a Vacuum Cleaner with no belt, with the exception of older models (Juniors for example) which deliberalely lifted the belt off the motor pulley when the hose was fitted.

Post# 595875 , Reply# 20   5/12/2012 at 00:35 (4,365 days old) by tolivac (greenville nc)        

the fan on the vacuum cleaner motor serves as a load without the brush belt-the fan should be a sufficient enough of a load on the motor to prevent racing or overreving.I am not famaliar with the motors used in washers out side the US-do these motors have an internal fan-if so should be safe to run it without a belt.If it DOESN'T have a fan-then wouldn't do it.and Vacuums--such as direct air uprights-have a fan inside the motor for cooling-this serves as a min load,too.


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