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Thread Number: 4037
any others with Neptune settlement? |
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Post# 94781 , Reply# 1 11/19/2005 at 19:47 (6,725 days old) by jetcone  (Schenectady-Home of Calrods,Monitor Tops,Toroid Transformers) |
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Thats interesting
I have the first generation Neptune MAH3000 its going on 7 years old and I've never had a problem with it! Not even when I let it sit closed for several months while I use my 1950's machines. It has always cleaned well and the only thing I ever had to replace was the lightbulb. I love it! Funny how some machines can go on and on and others from the same assembly line fall apart in months. What did they do between your 4000 and my 3000? | ||
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Post# 94794 , Reply# 2 11/19/2005 at 21:26 (6,725 days old) by gadgetgary (Bristol,CT) |
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Neptune
I too have the matching Maytag Neptune Washer/Dryer set purchased in 1997 and have never had any problems either. They wash and dry beautifully. I bought a switch at the 'big box' improvment warehouse, and simply turn the switch off so the light in the washer does not stay on. This way, I can leave the washer door open so it can dry and not build up mildew on the rubber gasket.
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| Post# 94842 , Reply# 5 11/20/2005 at 09:21 (6,725 days old) by mayken4now (Panama City, Florida) | ||
I too USED to have the MAH3000 AWW. I purchsed it in 1998 in Tampa Florida, from Sears. The machine was so full of trouble, from a stalled motor, tub bearing, and for some reason a lot of rust in the 1st 6 months, Maytag replaced it with an MAH4000AWW. I did keep the dryer, forget the model but was 3000, and gas. Very nice dryer. I would unplug it to leave the door open so the light would go off. I also dried the gasket and surroundings with a towel after I was done with the machine. Sold them with that home in 2000, before being transferred to Pensacola. Just recently, the owner of the home knew/knows about my appliances etc. and called me. Wanted to know if I knew what a particular noise was. He ran it for me to hear while on the phone. Easy guess for me! TUB BEARING again. $200.00 for the parts, $200.00 for labor. He did have it repaired! Friend down the street liked mine so much, he bought the MAH4000 AWW and the gas dryer. Talked to him yesterday (in Tampa), never a hickup at all. They are perfect machines. I loved those machines when I first laid eyes on them. Now that time has passed, the whole story with Maytag, and what will end up being, I am in search of another set. LOL! Steve | ||
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Post# 94984 , Reply# 6 11/21/2005 at 09:06 (6,724 days old) by gadgetgary (Bristol,CT) |
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Yikes
Isn't is strange that I posted the other day that I have had NO problems with my Maytag Neptune...and today went to take a load out and they were 'dripping wet'. The machine will not spin, and, it seems the locked light will not illuminate. Maybe something with the locking mechanism. Waiting for the repair call. Gary | ||
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Post# 95057 , Reply# 8 11/21/2005 at 19:17 (6,723 days old) by dadoes (TX, U.S. of A.) |
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Post# 95065 , Reply# 9 11/21/2005 at 20:12 (6,723 days old) by gadgetgary (Bristol,CT) |
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A Repair Bill$$$$$
Yeah, fate would have it that right after I posted NO PROBLEM what-so-ever with my Maytag Neptune, the circuit board and wax motor had to be replaced today.....$273 for parts, $69 Service call, and $20.52 tax. Total damage today....$362.52. Would you have gone with the repairs(since the machine is in excellent shape), or, junked it and got something else? I have had this washer since August 1997 and really do love it. The damage has been done now, but just wanted some 'justification' feedbacks. Happy Pre-Thanksgiving to all~! Gary | ||
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Post# 95087 , Reply# 11 11/21/2005 at 22:16 (6,723 days old) by gadgetgary (Bristol,CT) |
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Call
Rich, I will call Maytag in the morning to see if they can do anything. On a positive note, I posted a while back that my KA Superba DW(KUDS220T4) was having an issue with the pre-wash compartment door not opening or closing. While the repairman was there to fix my Neptune, I asked if he would look at the KA dishwasher........To my surprise, it was a very simple fix. Seems the mechanism was 'gummed up' with detergent. He took off the front panel, cleaned the detergent residue and put it back together. Now my DW is in perfect working condition. Guess that was part of the $300+ repair for the Maytag. They say things come in threes........Lost my beloved Beijing on Nov 5th, now the Neptune....what could be next?????? Gary | ||
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Post# 95148 , Reply# 13 11/22/2005 at 07:49 (6,723 days old) by gadgetgary (Bristol,CT) |
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Disappointed
Just called Maytag and was told there is NOTHING they could do about my washer problem since it is past the 'claim' date. I told them I was quite disappointed and would be very hesitant about purchasing another 'Maytag' product....got no response....hmmm. Just emailed Maytag about my displeasure...wonder if I will get a response. This company should do something to keep their customers...Maybe they don't care!!!! Gary | ||
| Post# 95150 , Reply# 14 11/22/2005 at 08:58 (6,723 days old) by newwave1 (Lincoln, United Kingdom) | ||
hey guys may i ask everyone a question.apart from the problems these machines have,Are they a good machine when in working order? i always thort they were nice looking aside from not having a clear window. though i've been told you can bypass the interlock to see it with the door open. i'd love to see that. theres a laundrette here in the uk where i live,that has commerical neptunes that i've been meaning to try out. but there won't be much entertainment factor. i cant exactly trip their interlocks. think i'd be in trouble lol. Darren | ||
| Post# 95181 , Reply# 15 11/22/2005 at 14:04 (6,723 days old) by lavamat_jon (UK) | ||
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Castle Laundries Darren, Do you mean the one right by the castle? They have Maytag toploads there too... maybe we should check it out one day? ;-) Jon | ||
| Post# 95241 , Reply# 16 11/22/2005 at 18:50 (6,722 days old) by mrcleanjeans (milwaukee wi) | ||
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friends of the friendless? I guess the ol' lonely Maytag repairman ain't so lonelt anymore. | ||
| Post# 95383 , Reply# 18 11/23/2005 at 13:16 (6,722 days old) by newwave1 (Lincoln, United Kingdom) | ||
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Hey Rich, extra rinse, a feature i couldnt live without, jon would agree. we sure aint water conservative. lol. i suppose its a luck of the draw by the sounds of it. as with anything you get good & bad batches...seems there were more bad than good though! have you ever seen the machine operating? or left it to do its thing? i really like the tub design with all those paddles! jon! we must try out that laundrette near me! d'ya think anyone would notice us modifying door switches etc?:p lol Darren | ||
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Post# 95531 , Reply# 20 11/24/2005 at 19:01 (6,720 days old) by gadgetgary (Bristol,CT) |
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Now the truth!
Since installing the new board on my Maytag Neptune on Monday(along with the wax motor) it seems that my washer takes longer in the rinse portions. Before, it filled and sloshed around a 'couple of times' then drained the water. Now it seems to slosh the water around considerably longer before it drains. Is this normal? Was my washer not working properly since the beginning? I always thought that it did not rinse the clothes long enough before draining the rinse water. Please advise. Gary P.S. Hope everyone had a wonderful day. Snow here this morning in CT...YUK! | ||
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Post# 95533 , Reply# 21 11/24/2005 at 19:27 (6,720 days old) by coldspot66 (Plymouth, Mass) |
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I think the new control board has different software because the 2 Neptunes that I have do a fast tumble in the last rinse, supposedly to flush the tub boot. One odd thing it does that puzzles me: if you select extra rinse, it flushes the fabric softener in the 3rd rinse....very strange!!!! | ||
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Post# 95534 , Reply# 22 11/24/2005 at 19:36 (6,720 days old) by gadgetgary (Bristol,CT) |
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Suds
Yes, I just did laundry with Wisk HE.....did not use the extra rinse and there were some suds in the bottom of the tub boot....Never saw that. Perhaps I used too much Wisk. But, the rinses seem to tumble a lot longer than the original. I would say maybe three tumbles before draining(0ld board), now about 15. Maybe I should alwasy select the extra rinse feature. Gary | ||
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Post# 95590 , Reply# 24 11/25/2005 at 06:50 (6,720 days old) by super32 (Blackstone Massachusetts) |
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I once upon a time had 2 neptunes. The first was a 3000. It was great for the first year then it decided it didnt want to spin or would spin and just shut off at will. After 6mos of fixing on it Maytag bought it back. I decided to go ahead and get the new 7500. I had no problems with the 7500. It was at this point I learned the value of the heater. I thought the 3000 cleaned good, but when I got the 7500 the difference was stark. I got rid of my 7500 to get the bosch. Being in the appliance field, I often get offers from manufactures to put their product in my home. Gadgetgary, Aside from the rinse profiles being different, they also changed the spin profile. You may find the machine doing less fussing with trying to balance the load. This has resulted in a few complaints about vibration in certain flooring situations. Scott | ||
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Post# 95596 , Reply# 25 11/25/2005 at 08:43 (6,720 days old) by gadgetgary (Bristol,CT) |
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Rinse & Spin
Scott, Thanks for the rinse and spin information. Yes, the machine at times 'fussed' trying to get into the spin cycle. I guess I should count my blessings that it took 8 yrs+ to break down, but, I was not able to get any money back from Maytag since it took that long to fail. I am just hoping that the same problem will not appear in the future. Hopefully, Maytag corrected that problem with the new board. If you had the chance, would you go back to a TL or stay with the FL? And since you are in the 'appliance' business, what brand(s) would you suggest? Gary | ||
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Post# 95660 , Reply# 26 11/26/2005 at 08:44 (6,719 days old) by super32 (Blackstone Massachusetts) |
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Gadgetgary, T/L or F/L ? I would stay with a f/l. Im currently using a bosch and have been very happy with it. If I was to recomend a brand, I probably would have to say GE. We get the fewest complaints about their products here latly. If maytag is what you want then I would have to say, go with an atlantis or any of their "herrin" laundry. If you noticed the SAV was short lived. They yanked it off the market before it became their next law suit. Also whirlpool would be another good choice as their products have always been consistantly good. As far as the "high end" brands, its a hit and miss. Some things are ok and other things have to go. | ||
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Post# 95681 , Reply# 27 11/26/2005 at 11:32 (6,719 days old) by gadgetgary (Bristol,CT) |
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Translation | ||
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Post# 95694 , Reply# 29 11/26/2005 at 13:53 (6,719 days old) by super32 (Blackstone Massachusetts) |
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Thank you coldspot for chiming in. I guess I should have clarified that a little better. My only reservation about the dependable care laundry other than it doesnt exsist any longer was they had issues with the tub seal in it as well. Back in 97' they went to a new mounting stem with the center seal already attached. The new seal will only last about 3-5 years. At the price they want for the seal and the cost of labor these days most people are putting them to the curb. :( Scott | ||
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Post# 95695 , Reply# 30 11/26/2005 at 14:08 (6,719 days old) by gadgetgary (Bristol,CT) |
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Longevity
John & Scott, Since you both are in the 'appliance' business, is it your opinion that the appliance(and computer-a friend's DELL only lasting a couple of years) makers are looking for a 3-7 yr life expectancy on their products? Are no products made today to last as they did in yesteryear? Is it unreasonable to expect any appliance made today to last at least 10 yrs???? Again my question, would I have been better off putting my Maytag Neptune(8 yrs.+) 'to the curb' and starting over? Perhaps in a few years I would be in the same proverbial 'boat' with the next washer as with the Neptune. Gary | ||
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Post# 95730 , Reply# 32 11/26/2005 at 21:59 (6,718 days old) by gadgetgary (Bristol,CT) |
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Perplexed
Does anyone have any insight as to why I have suds appearing in the boot area when the machine is finished? Before the repair, I NEVER noticed any suds there..only water. I thought that I used too much Wisk HE the other nite, and just did a load(with less Wisk HE), opened the door at completion, and there were suds. Did not use the extra rinse in either load, and, did not use it much before the repair. Anyone have a clue? Gary | ||
| Post# 95972 , Reply# 34 11/28/2005 at 21:29 (6,716 days old) by washoholic (San Antonio, TX) | ||
Rich, try bypassing the door switch using a spoon to push the plastic lock down until it clicks and then hold the white button down w/ your finger and it’ll operate as if the door is closed (fast spin and all). John, I think you’re right about some Neptunes having different software, as mine always dispenses the fabric softener in the last rinse (3rd normally or 4th if extra rinse or stain cycle is selected). Gary, on the 7500, the rinse time is increased when the stain cycle is selected and the washer automatically gives an extra rinse. Which Neptune do you have? (i.e. MAH7500AWW) Also, did you always use Wisk HE? If not, try using what you have used in the past and see if there are suds left in the boot. I’ve been very happy with my Neptune 7500 and I did not participate in the suit. I seldom wash with cold water and I always leave the door open until the dryer finishes. Mine is almost 5 and I’ve never replaced the light bulb. Jeff | ||
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Post# 96065 , Reply# 35 11/29/2005 at 07:38 (6,716 days old) by gadgetgary (Bristol,CT) |
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Model#
Jeff, I purchased my Maytag Neptune back in August of 1997(when they first came out). The model# is MAH3000AWW. I actually have a brochure about it asking to put one in reserve when they first were being introduced. I will try another load with another detergent, but, as I stated before, I NEVER had suds in the boot before the board was replaced. Sometimes, I did not use the HE liquid either, just regular liquid detergent(All, Dynamo, Gain) and just used less. | ||
| Post# 96170 , Reply# 36 11/29/2005 at 18:33 (6,715 days old) by washoholic (San Antonio, TX) | ||
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Gary, I’m not sure what’s causing the suds in your boot, but I think the long rinse sounds like the rinse I get when I select the stain treat option. I don’t think your 3000 has a stain treat option, but it sounds like the new control board defaults to that rinse. Have you done another load with the detergent you normally use? Jeff | ||
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