Did you tell the service man of your diagnosis before or after he made his diagnosis?

Gary

SQ uses Emerson motors assembled in Mexico like WP and some Frigidaire products. They are generally very good motors, but there are always some failures of anything and a motor can fail at any age and the older it is and the more use it has received the more likely it is to fail. The only usage factor that we see over and over again when it comes to dryer motor failures is dryers that have a poor vent system diffidently have a much higher motor failure rate. This seems to be because the motor runs hotter and the dryer and motor also accumulate more lint buildup inside and around the motor.

The good thing about SQ is the motor is covered parts and labor for 3 years and you get a no charge motor for five years, with WP, MT, KM, GE, Frigidaire you get just one year period, so you end up with a two to three hundred dollar repair bill.

I wouldn't have told him my diagnosis until after he provided his....just to see how honest he was or if he would try to replace more parts than needed.  That's the skeptic in me :-)

Gary

Hi Gary, the dryer is under full warranty for parts and labor, so it probably doesn't matter. I do agree however that unless the technician is having problems figuring out what the problem is it is often better to let them figure out what is wrong before you offer your diagnoses and then discuss the possible  solutions.