Thread Number: 43894
Speed Queen 432 or 542 and partial drain?
[Down to Last]

automaticwasher.org's exclusive eBay Watch:
scroll >>> for more items --- [As an eBay Partner, eBay may compensate automaticwasher.org if you make a purchase using any link to eBay on this page]
Post# 645316   12/9/2012 at 22:22 (4,152 days old) by toomuchresearch ()        

Hi, I'm trying to decide between these two SQ models - only difference I can find online is that the 542 has a separate dial for fabric type (but does that really matter as long as I choose the correct spin cycle - like perm.press, delicate, or whatever?). I've read some complaints that the 542 can have an electric smell and some have said that grease has seeped through the holes in the drum from inside the drum (assuming these are both factory mistakes). But now I am just reading that the SQ may also have only a partial drain? Is that in the 542 and/or the 432? One more thing, I just read fine print on SQ site that says their great 3 year warranty doesn't cover labor? So, any help on any of these questions is greatly appreciated. If SQ is a no-go my follow up choice is a *gulp* samsung front loader; really want to stay with a top loader if possible. thanks!




Post# 645330 , Reply# 1   12/9/2012 at 23:25 (4,152 days old) by JeffG ()        

Definitely opt for the fabric dial imo, unless agitation and spin speeds aren't important to you. If you run everything at full speed all the time, don't bother. Among other things it allows a slow agitation/fast spin which is useful for some loads.

There's no difference between TL models, other than the knobs and cycles. Default water levels on current models are pretty ridiculous, to keep within energy star ratings I think, but fortunately they're easily adjustable.

Another gripe I have with current models is the lack of a warm water rinse. Pleae no inane comments about how cold water is as good or better. It's not, it's never been and never will be, especially for cottons, which is 95% of our clothing. According to SQ and just FYI the last model that offered this was the AWS75.


Post# 645336 , Reply# 2   12/10/2012 at 03:31 (4,152 days old) by mrb627 (Buford, GA)        
Warranty from the Speed Queen website

mrb627's profile picture
Top Load Washers

3-year warranty on parts and labor for the entire washing machine
5-year limited warranty on the motor
5-year limited warranty on the cabinet
10-year limited warranty on the transmission
A lifetime warranty on the outer drain tub and the stainless steel wash basket


Post# 645369 , Reply# 3   12/10/2012 at 08:34 (4,151 days old) by mrb627 (Buford, GA)        
Additional Information

mrb627's profile picture

From the Warranty Bond.


Post# 645377 , Reply# 4   12/10/2012 at 09:48 (4,151 days old) by toomuchresearch ()        

Thank you both for such quick replies! I have never paid any attention to fabric selectors, looks like I really am a newbie to understanding laundry basics. So I'm guessing one of my few concerns with top loaders (e.g. that they may not be as gentle on clothes) can be alleviated by using these dials...? haha, guess I can research fabric selectors next. But thanks to your post I will look to get the 542.

And yes, when I found out recently that the SQ has cold water washes that threw me back to looking at the Samsung 405 front loader since 'warm water rinse' was a priority originally of mine (before I knew all the other issues - like low water level, lids that lock you out, etc), but I guess I read enough in the SQ camp to make me think it still the better way to go anyway - and just 'rewash' in warm to get a warm rinse when it matters... yes, like the 95% of the time it is cotton(;

Thanks too for the warranty info - that helps, was much confused! Much appreciated, glad I stumbled onto this site!


Post# 645382 , Reply# 5   12/10/2012 at 10:10 (4,151 days old) by JeffG ()        

The "fabric selector" is simply a low/high speed switch for the agitator and spin cycles. It does nothing else.

As for wear and tear in top loaders vs. front loaders it's not even comparable. If you use adequate water levels in a TL, and you don't have a horrid corkscrew clothes shredder for an agitator, they are orders of magnitude gentler on clothes than FL machines. Good grief, the average cycle time in a FL these days is like 90 or 120 minutes, sometimes even longer. Those poor clothes. You can get three or four loads washed in a TL in that same time.


Post# 645474 , Reply# 6   12/10/2012 at 16:53 (4,151 days old) by Frigilux (The Minnesota Prairie)        
...they are orders of magnitude gentler on clothes than FL m

frigilux's profile picture
That may be a bit of a sweeping generalization, Jeff. I know you hate CR, but they report the following:

Speed Queen top-loader with a 40-minute cycle: rated "Good" by Consumer Reports for gentleness to clothing.

Frigidaire front-loader with an 80-minute cycle: rated "Excellent" for gentleness and "Excellent" for cleaning performance.

I wash all kitchen and personal whites on the 110-minute Sanitize cycle of my Frigidaire (same machine as above but with shorter Normal cycle) and have had absolutely no problems with wear-and-tear of fabrics. And I use liquid chlorine bleach to boot.

Most new front-loaders have Normal cycles that clock in from 65-100 minutes, while traditional top-loaders clock in at roughly half that. No arguing that point!


Post# 645496 , Reply# 7   12/10/2012 at 18:23 (4,151 days old) by JeffG ()        

I don't hate CR. I just don't put any weight into their recommendations, and this is a perfect example of why. Any washer that takes over an hour per load is a poor performer in my book, not excellent. Their criteria is whatever the industry wishes it to be, and if the industry wants people paying $2000 for FL machines with 1-year warranties, so it will be with CR. They've been absurdly biased against TL machines ever since.

Also, on our SQ the longest cycle time start to finish is around 30 minutes, perm press and gentle cycles several minutes less.


Post# 645582 , Reply# 8   12/11/2012 at 05:25 (4,151 days old) by Frigilux (The Minnesota Prairie)        

frigilux's profile picture
Here's the warranty for my 2010 Frigidaire 4174 front-loader. Speed Queen's warranty runs circles around it. Jeff, I agree that when one pays $1500-$1600 for a top-of-the-line washer the warranty should be much beefier than this one. Frigidaire's top-end machine goes for around $900 in the real world, a relative bargain considering the features. At any rate, I'm assuming my paltry warranty is closer to the industry norm.

Correction: The top-loading Speed Queen's cycle clocked in at 35 minutes, not 40, in CR's tests. Time to get those bifocals checked (I jumped up a line). They round up to the nearest five-minute mark. Why on earth they do that, I can't explain. If the cycle is done in 31 minutes, call it 31 minutes!

I don't place the weight you do on rating a machine by the length of its Normal cycle, especially with today's large front-loaders that can hold 22-24 pounds of laundry when fully-loaded. I want to know how well it cleans, how much water and energy it uses, the size of load it can handle, how quiet it is, and whether it will shake the house if not installed on a concrete floor.

Warm rinses: I also miss this option, but don't notice a big difference when clothes are dried in a dryer. I can get a warm rinse by selecting the 'Steam' option (which adds about 20 minutes to the cycle). That provides a hot, extended first rinse and a warm second rinse. I use it for cotton sheets and loads of bath towels, mostly because I like opening the washer at the end of the cycle and handling fabrics that aren't ice cold to the touch.





This post was last edited 12/11/2012 at 07:40
Post# 645591 , Reply# 9   12/11/2012 at 06:53 (4,151 days old) by JeffG ()        

Eugene, thanks for the info. It amazes me to watch people line up to pay that kind of money for machines with China-grade warranties. Frigidaire's top-end may be $900, but other manufacturers aren't.. I've seen washers over $3k with the same 1-year warranty nonsense.

Also, length of warranty isn't the only issue, it's also ease of servicing the warranty. I'll never forget the first time we called Alliance to ask about the agitator cap (the only real problem we've had with our SQ, the huge fabric softener cap had sharp edges), the phone support line (I'm not kidding) went directly to the assembly floor of the factory. The guy spent 20 minutes looking through their bins of caps looking for one that was especially smooth on the edges, he hand-filed it and mailed it overnight free of charge.

I wanted to cry. That used to be America, gone at least for now, and every day a higher percentage of our population can't appreciate it because they aren't old enough to remember it. If Frigidaire's procedure to get a part replaced under warranty is as fast and pain-free my hat's off to them.


Post# 645625 , Reply# 10   12/11/2012 at 09:33 (4,150 days old) by aquarius1984 (Planet earth)        

aquarius1984's profile picture
Sharp edges on agitator caps?

Sounds like extremely poor quality to me if a basic working internal part cant be produced that wont compromise safety of the very items of clothing the machine is meant to be washing let alone the users skin.

Wonder how many Downy balls/dtergent dispensing devices made of plastic have torn clothes and users skin?

Not hears of any plastic baffles/drums in FL's with sharp edges either.

Perhaps its a TL thing.........


Post# 645679 , Reply# 11   12/11/2012 at 12:55 (4,150 days old) by JeffG ()        

The cap sits above water level so it never damaged any clothing, but removing clothes without cutting your hands demanded a level of care that was downright ridiculous. However, judging the quality of a TL machine based on its agitator cap is equally ridiculous imo. We use fabric softener only for a few loads and always add it manually, so we popped the cap off altogether. Problem solved. I don't know if Alliance redesigned the caps on their later models (ours is from 2006).

Post# 645695 , Reply# 12   12/11/2012 at 13:39 (4,150 days old) by aquarius1984 (Planet earth)        

aquarius1984's profile picture
Still when paying top dollar for a TL im sure the general public would want this agi cap to be safe to use seeing as it is a feature they have paid for to dispense AUTOMATICALLY the FS in the AUTOMATIC machine without intervention from themselves.

I know I certainly would or I might as well have a wringer machine.



Post# 645718 , Reply# 13   12/11/2012 at 16:34 (4,150 days old) by mrb627 (Buford, GA)        
Alliance

mrb627's profile picture
Would be more than happy to have replaced the softener dispenser on your machine, had you filed a complaint about it. As I recall, another member received one because his had a small dent in the side.

Malcolm



Post# 645722 , Reply# 14   12/11/2012 at 16:49 (4,150 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        
One Year Warranty

launderess's profile picture
Seems to be the standard for American washing machines. Maybe that is why Miele switched as well.

Always put major appliances on one of my credit or charge cards that will extend the manufacturers original warranty. If one is really leery will go for a mortgage and put it on the American Express as they have a strong program to deal with returns/problems when a retailer won't play nice.


Post# 645867 , Reply# 15   12/12/2012 at 00:22 (4,150 days old) by tolivac (greenville nc)        

Sharp edges on agitator caps-guess you have to get out your file and sandpaper to smooth them off-but why didn't the parts deburring dept do that?

Post# 645923 , Reply# 16   12/12/2012 at 06:14 (4,150 days old) by JeffG ()        

Rex, SQ's tech said it was a design issue not quality assurance. If you've seen the cap and agitator it's self-explanatory why Alliance had the problem, i.e. the edge that cuts is the same edge that holds the cap in place. You can't file it more than a bit before it starts falling off the agitator.

Post# 645926 , Reply# 17   12/12/2012 at 06:23 (4,150 days old) by tolivac (greenville nc)        

Thought most agitator tops screwed into place?If the SQ cap problem is a design issue-they should redo it.Sharp edges are a bad thing for clothes and customers.Some of the things I see about SQ on these threads is changing my mind about buying a new one-Keep on the lookout for an older SQ-and yes-one that gives a REAL rinse cycle.-Like that solid drum SQ at an apartment house laundry some 35 yrs ago.

Post# 645957 , Reply# 18   12/12/2012 at 10:10 (4,149 days old) by JeffG ()        

Again, it's the only problem we've had with the machine in 6+ years, with a purchase price of $579. FL enthusiasts are encouraged to compare notes.

Post# 645991 , Reply# 19   12/12/2012 at 13:48 (4,149 days old) by hoover1100 (U.K.)        
FL enthusiasts are encouraged to compare notes

Can it remove dried in and set blood stains with detergent alone in one wash everytime with no pre-treating whatsoever? One of my front loaders can do this in 35 mins from start to finish.

For that matter, can it remove pretty much any stain no matter how badly set in in one wash with only detergent and no pre-treating?

If not, well far as I'm concerned any machine which cannot guarantee perfect stain removal in 99% of cases without manual intervention such as pre-treating is not really worthy of being called an 'automatic' washing machine.


Post# 646195 , Reply# 20   12/13/2012 at 11:30 (4,148 days old) by JeffG ()        

Sorry, I keep forgetting about AW's global friends. My posts relate to U.S. FLs which are different from those in the UK/Europe (i.e. most U.S. models don't have their own heat sources). Cleaning performance is much faster/better on your machines.

Post# 668986 , Reply# 21   3/29/2013 at 00:43 (4,043 days old) by mbhokmah ()        
grease covering tub of my new speed queen washing machine.

Just had a new speed queen washing machine installed model AWN542. So disappointed that the tub is full of grease. Already ruined some kitchen towels. Speed Queen wants me to buy a special product and clean off the grease. They say grease is not a defect and not under warranty!!! Very poor customer service. Luckily, the machine only ruined kitchen towels, and fortunately I did NOT try to wash expensive clothes. I wish I had seen these comments about grease before I bought the machine. Thanks for telling me it is polishing grease. Speed Queen should be cleaning the machine before shipping it.
I hated my previous machine because it was HE with low water. I thought I'd be overjoyed with this speed queen. Maybe once the grease is removed it will be good. Can the grease be completely removed?? Will I always have to worry about grease getting on my clothes and linens?????


Post# 668992 , Reply# 22   3/29/2013 at 01:12 (4,043 days old) by alr2903 (TN)        

The Amana machines of the 1995 had the same FS dispenser and it was sharp enough to cut your skin. The loading doors have been larger on the WP machines for the last 20 years. The "corkscrew" can be a knuckle buster too not that it is sharp just mostly in the way. alr

Post# 669050 , Reply# 23   3/29/2013 at 12:50 (4,042 days old) by mtn1584 (USA)        
No partial drain.........................

on any SQ residential washer. I have the AWN542, and I am very satisfied with it. After four years of use, I had the belt replaced and the brakes lubed, my washer took a beating in my 20 degree basement this winter. Sorry about the grease on your machine, hope you get it out, but it is not a mechanical issue, so that is good, but I understand your frustration. These are well built washers, and they will last a long time...longer than any traditional brand front loader out there today!! Top or Front loader the only way to go today for quality build, warranty, service, and performance is with a Speed Queen.
Mike
PS I bought my mother a set as well, and she loves it!
ALSO TRY SEVERAL HOT WASHES WITH PINE-SOL, THAT SHOULD GET ALL THE GREASE INSIDE AND OUT OF YOUR TUB!


Post# 669166 , Reply# 24   3/30/2013 at 01:15 (4,042 days old) by washer111 ()        
Greasy Washer:

Did the instruction guide ask you to run a Hot wash with High water level before the machine was used, and was this practice followed, if it was instructed? 

 

Usually, the washer (when new or purchased 2nd hand) should be run on a hot cycle before the first proper wash of laundry to remove factory cleaning products, residue, dust etc from the machine before you can ruin your clothes with it. I think this is to cover their a***s more than anything else - if they don't say to, then people complain, they can't say "We told you so." 



Forum Index:       Other Forums:                      



Comes to the Rescue!

The Discuss-o-Mat has stopped, buzzer is sounding!!!
If you would like to reply to this thread please log-in...

Discuss-O-MAT Log-In



New Members
Click Here To Sign Up.



                     


automaticwasher.org home
Discuss-o-Mat Forums
Vintage Brochures, Service and Owners Manuals
Fun Vintage Washer Ephemera
See It Wash!
Video Downloads
Audio Downloads
Picture of the Day
Patent of the Day
Photos of our Collections
The Old Aberdeen Farm
Vintage Service Manuals
Vintage washer/dryer/dishwasher to sell?
Technical/service questions?
Looking for Parts?
Website related questions?
Digital Millennium Copyright Act Policy
Our Privacy Policy