Thread Number: 45030
My New Washer
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Post# 660297   2/14/2013 at 13:30 (4,082 days old) by paulinroyton (B)        

Hi Guys.

I had problems with my Maytag washer. The machine started leaking and a service call was booked. The engineer came out and spent 2 hours fixing my machine. The engineer said the machine was fixed and if I had further problems he could investigate further. I tried a load in the machine and it was still leaking. Another service call was booked and he replaced the detergent dispenser unit, but this did not rectify the problem.

I then spoke to a Manager at Appliancecity.co.uk, the place where I bought the machine, and said I was not happy that a 2 month old machine should need a service call and the machine is still not working. I then phoned Which Legal Team and was told to refuse another service call and demand an exchange or refund. At first Appliancecity.co.uk refused to exchange the machine or give me a refund, then I let Which Legal get involved.

The result was I could have an exchange or a different machine, so this is what I decided to go for.

Paul





Post# 660303 , Reply# 1   2/14/2013 at 14:24 (4,082 days old) by suds (Brisbane, Australia)        
Flashy...

suds's profile picture
...looking, would love to see it in operation with the 8 jets!

Congrats on the new toy, hope it works out better than the previous one.

B
:)


Post# 660320 , Reply# 2   2/14/2013 at 15:02 (4,082 days old) by micks1979 ()        
hey

have you tried it yet? i had a lg machine sorry make that 3! anyway i was thinking of a hoover in black but way way to loud on spin.

Post# 660323 , Reply# 3   2/14/2013 at 15:12 (4,082 days old) by dave886 (united kingdom)        

Paul you certainly have great taste in washing machines, sorry to hear about your maytag, but your hoover, is a beauty :)

Post# 660329 , Reply# 4   2/14/2013 at 15:48 (4,082 days old) by nrones ()        
Congratulations!

I really can't wait to hear about your experience and first impressions,
and I really wish you'll like it just like I love my Candys (ok a little bit less than me is fair enough too xD...just joking :) )

Will you maybe be able to make videos of it?

Dex


Post# 660366 , Reply# 5   2/14/2013 at 19:36 (4,082 days old) by paulinroyton (B)        
Hi

I have not done a load of washing yet, but got loads to do today.

The machine is made in Italy and just hope she will be ok and not go wrong like my Maytag.

Paul


Post# 660419 , Reply# 6   2/15/2013 at 01:23 (4,081 days old) by dj-gabriele ()        
Stunning machine!

Is the cabinet real stainless steel or painted?
Over here you can only get Hoover washing machines in white and go figure they're made here by an Italian firm, just absurd!
I hope you'll be satisfied as much as I am with Candy appliances!


Post# 660420 , Reply# 7   2/15/2013 at 01:27 (4,081 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)        

foraloysius's profile picture
Congratulations on the new machine Paul! It's very shiny! I hope this one is problem free.

So, what does the all in one wash programme? Are you going to mix whites and colours now? ;-)


Post# 660446 , Reply# 8   2/15/2013 at 07:22 (4,081 days old) by paulinroyton (B)        
Hi

@dj-gabrlele, I would say the machines is painted and not stainless steel, the only down fall is you tend to get fingermarks on the dispaly area and control panel.

Louis,The all in one programmes lets you wash whites & coloureds at a 20c. I always wash my whites at 60c and colourds at 40c and never mix.

I was pleased with the Maytag, however, the aftercare was bad. I had to wait 2 weeks and 4 days for the part and was unable to use the machine. Thank god I got legal advice from Which Lawyers and told me what steps to take.

Really pleased with the machine, very silent, even on spin. Love the 8 jets and has nice deep rinses.

I was surprised it was made in Italy, but up to now it seems to be ok, lol.

Paul


Post# 660449 , Reply# 9   2/15/2013 at 07:29 (4,081 days old) by paulinroyton (B)        
Hi

Hi Dejan.

I really like the machine. Love the 8 jests and deep rinses. Will keep you posted as I venture using different programmes.

Cheers

Paul


Post# 660461 , Reply# 10   2/15/2013 at 08:37 (4,081 days old) by nrones ()        
Hi

Paul, I am glad you like it so far, but I also hope you will be able to tell me the same in a year or two aswell :)

You know you can contact me if anything about the machine buggs you, I'll be happy to help, as when it comes to new CandyHoovers, I think I really know them well, and that I could be helpful if needed.

Do the jets get as far as the back of the drum?

Dex

P.S
Enjoy the deep rinses...and share some with us :P



Post# 660608 , Reply# 11   2/16/2013 at 02:21 (4,080 days old) by Haxisfan (Europe - UK / Italy)        
I'm so envious!

haxisfan's profile picture
Congratulations for your new gorgeous machine! I got one of these last Christmas but a lower end model with a noisy brushed motor and a boring white finish. Oh... I love yours... can we swap :-P

Beside the joke, I wouldn't have wanted to buy an 11kg machine, and for some reason, the smaller version (mine is 8kg) does not come in that shiny colour, nor has a whisper quiet motor or a fancy LCD display. Mine doesn't say anywhere where it's been made... so I assume it's a Chinese model.

Was your Maytag a large capacity washer like this? And what was wrong with it?

I'm so looking forward to see a potential video of this beauty... t.b.h I am a bit wary of big tubs in small cabinets, all these 10kg (or over) machines, regardless of the brand, are either too fussy to let anything on spin or make unavoidable banging noises. Do let us know how this copes :-)


CLICK HERE TO GO TO Haxisfan's LINK


Post# 660620 , Reply# 12   2/16/2013 at 08:03 (4,080 days old) by paulc (Edinburgh, Scotland)        
Paul,

paulc's profile picture
Lovely machine! My M.I.L has the slim depth Hoover 7kg machine and loves it, she says its a lot better than the Hotpoint it replaced. Will be interesting to see the jets in action! A word of warning though, if you do a load of darks that may run ( new jeans for example ) run the machine through a rinse before putting in another load. I died a load of white towels a mottled blue when I had my Jetsystem, I had washed new jeans before hand and there was still water with dye in it in the pump.

I look forward to the video's of it. :-)


Post# 660679 , Reply# 13   2/16/2013 at 14:40 (4,080 days old) by paulinroyton (B)        
Videos

There is a short video on my youtube channel under, Roytonpaul

Cheers

Paul


Post# 660688 , Reply# 14   2/16/2013 at 15:22 (4,080 days old) by splittub (Europe)        

Do these machines have sealed outer tubs?

Post# 661405 , Reply# 15   2/21/2013 at 05:40 (4,075 days old) by micks1979 ()        
hey

are all the rinses as deep as in the video clip?

Post# 661415 , Reply# 16   2/21/2013 at 07:22 (4,075 days old) by paulinroyton (B)        

Hi Micks1979.

Yes the machine really had deep rinses. I was shocked to see how much water in the machine. Up to now really pleased with it.

cheers

Paul


Post# 661439 , Reply# 17   2/21/2013 at 10:46 (4,075 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)        

foraloysius's profile picture
Here's the videoclip:







Quite impressive water level!


Post# 661445 , Reply# 18   2/21/2013 at 11:02 (4,075 days old) by micks1979 ()        
cheers for reply paul

is it ok on spin? is the wash tumbles followed by a long or short pause? does it spin at the start with 8pulse? and is the door lock timed or instant unlock. think im going to order it got vouchers today for the lg.

Post# 662603 , Reply# 19   2/26/2013 at 15:27 (4,070 days old) by paulinroyton (B)        
Wash

Hi Micks1979.

Sorry for the long delay internet been off for 1 week. The 8 Pulse Technology starts at the begining of a wash. The machine is equipped with an innovative system that by means of 8 high pressure jets, sprays a mixture of water and detergent directly into the load. The Invertor motor technology used in this machine manages the drum movement during the start up of each programme, in conjunction with the 8 high pressure jets spraying the detergent mixture into the load, includes a set of spin actions that helps the detergent soloution to penetrate into the fibres, helping dirt removal and ensuring the best available wash performance. The 8 pulse system is also used during the rinse phase.

The machine also has a KG Mode, which automatically weighs the clothes and adjust the wash time. You have a rapid wash of 14, 30, 44 mins. I used the machine on Sensitive Care and the water level is high. You have to wait for 2 mins for the door to unlock, which can be a pain,lol. I never use my machines on a fast spin as I think using a slower spin preserves the machines life. I do have a 40 year old hotpoint spin dryer that spins 2850rpm.

If you need any more info then please let me know.


Post# 662606 , Reply# 20   2/26/2013 at 15:28 (4,070 days old) by paulinroyton (B)        
Video

Thanks Louis for posting the video. Have had no internet connection all week.

Post# 662609 , Reply# 21   2/26/2013 at 15:34 (4,070 days old) by paulinroyton (B)        
Pic

Pic

Post# 662610 , Reply# 22   2/26/2013 at 15:35 (4,070 days old) by paulinroyton (B)        
Pic

Pic

Post# 662614 , Reply# 23   2/26/2013 at 15:58 (4,070 days old) by micks1979 ()        
cheers for the info

have ordered it so looking foward to not having to take washing to work every day! starting to be a hastle lol im sure it will be fine in my kitchen which is gloss red and black.

Post# 662619 , Reply# 24   2/26/2013 at 16:13 (4,070 days old) by nrones ()        
experience questions

hi again, I wanted to ask you some questions since I suppose you've done quite a few loads so far

1. Is it fussy on balancing like some other 11kg machines we've know for? Does it doo balancing trash at all?
2. Is chrome control panel really annoying because of the finger prints, or is easy to clean?
3. Which programme was used in the video?

Dex

P.S
Since you are cutting down speeds, I recommend you to never use less than 800, since if less then 800 is selected, machine does a little bit different rinse cycle (like my Candy did in the video in the link), however it's smart too, just using more water.


CLICK HERE TO GO TO nrones's LINK


Post# 662694 , Reply# 25   2/27/2013 at 01:43 (4,069 days old) by paulinroyton (B)        

Hi Jejan.

The machine is not fussy on balancing, unlike my LG was. It seems to go straight into a spin. The chrome panel is easy to clean, just use a duster and fingermarks dissapear, lol.

I used the cotton programme with the sensitive care button, which takes much more water in. I tend to use the machine on about 500 - 600 rpm, then spin dry them.

Regards

Paul


Post# 662784 , Reply# 26   2/27/2013 at 12:16 (4,069 days old) by aquarius1984 (Planet earth)        

aquarius1984's profile picture
So far I have yet to see any REAL evidence that bearings last longer on low speed machines than higher spin.

Just like we have had to do bearings in 1300 spin Hoovers we have also had to do them in 800 spin Hotpoints.

I would very much imagine by not using the machines maximum spin that you are putting more pressure on the bearings by spinning a load at 500 for 12 odd minutes where the weight of fabric in the drum contributes to strain on the bearings and spider than spinning the water out of the clothes resulting in less weight.

Id say from a load of 11kg the difference extracted between 500 and 1400 could be around 3 litres which weighs 3 kg on top of the water which stays absorbed maybe around 5 litres. so spinning the best part of 20kg weight at slow speeds I assume would wear bearings quicker.

When using a food mixer to mix a heavy mixture one ups the speed to provide adequate beater movement if the mixer cannot cope or the mixer gears wear/break/snap much more easily, Id imagine its much the same thing.

Still your choice, guess anything that shortens the machines life only helps you to be able to choose another new machine and get your moneys worth from your Which? subscription.



Post# 662884 , Reply# 27   2/27/2013 at 17:19 (4,069 days old) by SuperElectronic (London, UK)        

Aeons ago, when we bought my Hotpoint 800 spin WM12, the saleswoman said something along the lines of "they do say faster spin washers wear out faster"...so, perhaps it's a commonly held belief that slower spins will save wear and tear on your machine. Consider also the fact that the Hoover, much as with any modern machine, will not proceed to top speed if it's not properly balanced: instead the maximum speed is reduced or the spin may be aborted altogether. This is to protect the machine - be it the bearings, the spider, the axle, the suspension or whatever. There has to be something to it!

 

Sadly, none of us are really in a position to run a set of the same machines with the same loads over a period of time to test out whether limiting the spin speed even with well balanced loads makes a difference to longevity.

 

Until someone from a test institute or in possession of a degree in physics/mechanical engineering (or whatever it is you need) chips in with the definitive answer, we'll just have to resolve to continue using our machines in the manner we see fit (unless, of course, we actively decide to solicit advice from others).


Post# 662982 , Reply# 28   2/28/2013 at 04:33 (4,068 days old) by glenfieldmathk1 (Glenfield-Leicester-UK)        
The all Chrome washing Machine

Looks quite good, but finger prints would do my head in. Its bad enough on a Brown door trim.
I don't like the paddles in the latest Hoovers. They are too shallow, and not the full length (not even half on some models) of the drum which is a real shame, have you experienced problems with them?
I would have replaced a Maytag with a Bosch/Siemens/Miele though, in terms of it lasting.
Why were you surprised it was built in Italy, were you expecting it to be British made?? Hoover left Great Britain many years ago, when quality went down hill a lot due to the Candy take over. (with Candy being significantly lower build for the UK Market). That said Grandma's Performer (the first machine Candy made branded as Hoover) lasted quite well.


Post# 662983 , Reply# 29   2/28/2013 at 04:37 (4,068 days old) by glenfieldmathk1 (Glenfield-Leicester-UK)        
@splittub

Yep, all Hoover/Candy, Hotpoint/Indesit, AEG/Zanussi/Electrolux, the Bosch Clasixx5/5.5 & a selection of whirlpool's all have sealed tubs.
One other thing to consider, unlike all the others, the Candy/Hoovers also have inside the sealed tub the pressure Chamber, so if that goes faulty, you will need to replace the full tub as well, which is costly due to the larger drum.
That said the sealed tubs are less likely to leak, and usually (yes usually not always) have a stronger bearing.


Post# 662985 , Reply# 30   2/28/2013 at 04:40 (4,068 days old) by aquarius1984 (Planet earth)        

aquarius1984's profile picture
Glenfield where diod you see the evidence that sealed tubs usually have stronger bearings?

Post# 663000 , Reply# 31   2/28/2013 at 06:44 (4,068 days old) by paulinroyton (B)        
HI

Hi Mat.

I thought Hoover was made in China like my LG was. So was surprised to find out it was made in Italy.

I still have a few vintage machines, but over the next few months will be selling them as I need the space.

Paul


Post# 663045 , Reply# 32   2/28/2013 at 13:09 (4,068 days old) by Haxisfan (Europe - UK / Italy)        
My 2p worth...

haxisfan's profile picture
I was intrigued by your comments about the spin speed and the wearing of the bearings: I believe that there would be a mathematical relation between these two factors and that one factor would be directly proportional to the other; having said that, there would be other factors coming into play that would prevent that 'wearing curve' to bend further. If you think that there would be a given wear on a ball bearing at a given speed... by increasing the speed, you would also increase the wear. But as there are other elements that contribute to the wear of the bearings (like a broken seal, or, as some of you suggested lighter laundry at higher speed, corrosive detergents, etc), it's rather possible to that an 800rpm spin speed washer has its bearings outlasted by a 1400rpm.


@ glenfieldmathk1: you might have got confused between Electrolux BOL models and Candy/Hoover, the first has sealed sump (the models in which you find the filter accessible from the inside of the drum under a paddle) and not the latter. My Hoover Dynamic 8-Pulse, as this one on the thread, has 2 pumps (drain + circulation) which are completely separated from the rest of the outer tub.

@ paulinroyton: my Hoover 8-Pulse (bought in the UK) is made in China... I was astonished to learn from your comments that yours is made in Italy. Lots of the Hoovers they get in Italy are made in China too. I love the fact that you have a prewash button on your version, just like my older Hoover (still Candy made), my Dynamic also lacks other cycles that your models has such as the 'All Baby' (what does it do?) and 'Duvet'.


Post# 663208 , Reply# 33   3/1/2013 at 04:52 (4,067 days old) by paulinroyton (B)        
Programmes

Hi Haxisfan.

The baby Cycle means you can wash all baby clothes together giving a hygienic wash. The machine gives a pre dose of detergent using the 8 jets.

The duvet cycle is for washing duvets or a big size load. The programme washes at 30c, has 3 rinses and a slow spin.

As for my remarks made in Italia. I thought most appliances are now made in China, not saying nothing wrong with appliances made in China, just a bit surprised to find it made in italy. I like the machine, also love the deep rinses unlike some modern machines that hardly take any water in.

Paul


Post# 663210 , Reply# 34   3/1/2013 at 05:48 (4,067 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK)        
Hoover

chestermikeuk's profile picture
Hi Paul, sorry to hear you had trouble with Maytag servicing, do you know if it was independant service engineers or part of the Whirlpool Group servicing?

Well this new washer is certainly involking discussion, from my point of view I was so taken aback when I saw the first pic that I had to go and have a look in person at one!!, I would tactfully describe it as Hoovers Blingiest Washer to date!! I cant work out wether its all the chrome and no white or that it still has the stickers on giving the impression of a larger than normal fascia...Glad you are enjoying it and look forward to more videos....

One thing still bemuses me with these added programmes, such as "Duvet"...who in their right mind would want to wash a Duvet full of human protein , skin cells, dust mites along with animal hair and want to wash it at "30d"...just beyond me!!, it should be labelled Programme 2 or D....what do you say?



Post# 663217 , Reply# 35   3/1/2013 at 06:31 (4,067 days old) by paulinroyton (B)        
Hi

Hi Mike.

It was Whirlpool Servicing who came out to repair the Maytag. I think 2 weeks and 4 days is a bit of a long time to have to wait for a repair. The Which Legal Team certainly got things stirred up at Appliancecity. When I received the phone call from them saying I could have any machine I wanted, I was in shock, lol. I was going to have another Maytag, but was put off with the trouble I had with the last one.

I didn,t have much time to choose and when I decided to go for the Hoover I then has second thoughts. Up to know it seems a good machine, love the 8 jests and the spin on start up, lots of bubbles in the machine.

The Duvet programmes is a bit of a let down. I would of liked to be able to choose at least 60c for a duvet. Also the all in one programmes lets you mix whites and coloureds. I always wash my whites and coloureds seperate and my whites always go on a 60c wash.

I was under the impression Hoover machines are made in China, but the rating plate says made in Italy.

Yes the machine is very bling and the dispaly is very big compaired to the Maytag.

Will keep you posted and hope to add more videos soon.

Cheers

Paul


Post# 663291 , Reply# 36   3/1/2013 at 14:53 (4,067 days old) by Haxisfan (Europe - UK / Italy)        
Hi Paul...

haxisfan's profile picture
Thank you for getting back to me on that.

I agree with Chestermikeuk, it doesn't strike quite the right note a Duvet wash cycle at a temperature of 30 degrees! Still, what really counts there is the potential of using such a massive drum which would easily accommodate a king size quilt, then it'd be entirely up to you which other cycle to use (with possible further personilizations, e.g. 'Cottons' at 60 with the 'sensitive care' option enabled and a lower spin speed): with that kind of water level you showed us on the clip above, I'm sure any type of load can be washed and rinsed to perfection without the need of a dedicated wash program.

Take care ;-)


Post# 663535 , Reply# 37   3/2/2013 at 18:01 (4,066 days old) by sesteve (London, UK)        

sesteve's profile picture
Hi Paul

Your new machine looks great and like the stain blaster description on the buttons! Hoover used to get a hard time in Which over the last few years because of their reliability but they seem to have improved considerably now so glad you are pleased with it. What does the night and day button do? Sorry to hear that you are having to get rid of the vintage collection but can sympathise as I'm at my limit while I wait to move! Still if you want a buyer for the TL let me know and I'll definitely make room for that lol!

Take care
S


Post# 663574 , Reply# 38   3/3/2013 at 04:08 (4,065 days old) by nrones ()        
Duvet cycle & Good night option

As much as I love Candy machines, I have to say that 'Duvet' cycle is the biggest c#@p they've made in programming for a looong time. It is like a standard delicate wash folowed by a final 800spin instead of 400, and that's it! Not to mention it is shortish cycle (around 1 hour I think), so it doesn't even stay at 30 for long...
My reciepe would be Cottons 60 with sensitive care and lowest wash time selected ;)

sesteve,
Hi, the Good Night option reduces the interim.spins to 400, because of that makes the water level higher (to keep up the good result of rinsing) and does a rinse-hold after final rinse, since final spin is usually the noisier one
In the link I attached the video with my machine (software same as Paul's Hoover) working with good night option, everything explained in detail :)

Dex


CLICK HERE TO GO TO nrones's LINK


Post# 665156 , Reply# 39   3/11/2013 at 17:15 (4,057 days old) by micks1979 ()        
hey paul

well new machine came on thursday. first load cotton 40 sensitive care final rinse started and wouldnt stop filling went all the way to the top of the door flashes E04 called hoover told me to unpug and call currys they got me a new machine on sat morning have done about 7 loads all cottons 40 sensitive care final rinse half hour ago water all the way to the top of the door E04 oh and both machines covered in scratches were the stickers were calling electrician tomorrow to check out electrics on the socket because how can i have a 5 machines that dont work!!! its sending me up the pole

Post# 665186 , Reply# 40   3/11/2013 at 18:30 (4,057 days old) by nrones ()        
micks,

Calling the electrician would be a good idea, but get prepared that the socket is ok, and that it's up to the machines (all 5 of them)...

I would suggest you (in case you want to keep that model of machine) to insist they come and REPAIR the actual machine, since it wouldn't suprise me if the 3rd one comes like that too. Seems to me like a factory thing.
However the scratches you've mentioned really bug me, probably because I don't understand what and where they are and how did they come up.

Also, for now, try doing maybe some other cycle without sensitive care, there is a high possibility it would finish wash like that normally :)

Dex


Post# 665313 , Reply# 41   3/12/2013 at 03:19 (4,056 days old) by paulinroyton (B)        
Your New Washer

Hi Micks1979.

Sorry to hear about the problems with your new machine. When your machine arrived was it covered in plastic like mine?.

I don.t know why your machine is overfilling and showing an error code. Like Dejan said call someone to check over the electrics.

Hope the next one will be ok.

Cheers

Paul


Post# 665404 , Reply# 42   3/12/2013 at 13:53 (4,056 days old) by micks1979 ()        
howdy

no problems if idont use sensitive care got 3 loads to do tonight so will keep you posted not called currys yet. electrician said socket is fine but could be surge so to try it with nothing else on dishwasher,oven, or dryer.

Post# 665405 , Reply# 43   3/12/2013 at 13:57 (4,056 days old) by micks1979 ()        
hey paul

no plastic on it they took in off in the truck i took stickers of both machines and behind them its covered in scratches.

Post# 665414 , Reply# 44   3/12/2013 at 14:50 (4,056 days old) by paulinroyton (B)        
High Water Level

Final rinse with high water level

Post# 665420 , Reply# 45   3/12/2013 at 15:34 (4,056 days old) by nrones ()        
Micks, that's a Fraud!!!!

hi,
machine should have come to you in plastic board wrapped up with nylon, and that whole packaging also including 3 wooden spines.

I've never heared of ''unpacking the machine in the truck'', and also remooving stickers? why on earth would anyone do that?

I assume that machine's been previously used/returned and that 2nd machine is actually the 1st one with transit bolts back.

I also highly doubt that the scratches can be on identical place on 2machines+I konw for sure that all models in that colour get stickers in factory, so, to be honest, I'm not sure you've got 2 different machines actually.
can you maybe provide more info so we can conclude opposite?

Dex


Post# 665422 , Reply# 46   3/12/2013 at 15:46 (4,056 days old) by micks1979 ()        
hey

second machine came off the truck then the first one went in i took the bolts out and removed stickers on both machines. paul is the rinse i get apart from the final rinse it just keeps filling up right to the top before it cuts out.

Post# 665430 , Reply# 47   3/12/2013 at 16:02 (4,056 days old) by paulinroyton (B)        

Hi Micks1979.

Sounds like you have had faulty machines. My machine came fully wrapped, it tooks me ages to un wrap the machine.

Hope you get it sorted. Posted a new clip on my youtube.

All the best

Paul


Post# 665439 , Reply# 48   3/12/2013 at 16:30 (4,056 days old) by nrones ()        

I hope you'll get it sorted out.

Gosh I can now just imagine how angry was I when mine Aqualtis Broke down only after 8 months, and 2 months later they've returned me money back and I got a Candy G+...I can't even imagine how I would feel if I've had 5 faulty machines from 2 completely separate brands.

Let's hope it'll be the 3rd time lucky with Hoover.

Dex


Post# 665443 , Reply# 49   3/12/2013 at 17:23 (4,056 days old) by micks1979 ()        
he dex

yep think im still in shock! lol i still think it has to be something to do with electrics how on earth can i have 5 machines six if you include my dyson though that was nearly 9 years old but when it broke dyson repair guy said he thought the machine must have had a power surge becuse no matter what he did to repair it nothing would work

Post# 665448 , Reply# 50   3/12/2013 at 17:57 (4,056 days old) by micks1979 ()        
pictures of machine

scratches on both sides of machine

Post# 665449 , Reply# 51   3/12/2013 at 18:01 (4,056 days old) by micks1979 ()        
picture 2

water level o final rinse before i shut the water off

Post# 665451 , Reply# 52   3/12/2013 at 18:05 (4,056 days old) by micks1979 ()        
picture 3

turned water back on filled a little more and flashed

Post# 665461 , Reply# 53   3/12/2013 at 19:05 (4,056 days old) by micks1979 ()        
pic 4

wont turn the water back on because it wont stop

Post# 665530 , Reply# 54   3/13/2013 at 05:37 (4,055 days old) by paulinroyton (B)        
Hi

Hi Mick1979.

Have you been on UK Whitegoods website. It might mention about error codes. Do hope you get things sorted.

Paul


Post# 665588 , Reply# 55   3/13/2013 at 12:54 (4,055 days old) by Haxisfan (Europe - UK / Italy)        
Hi Micks1979

haxisfan's profile picture
Sorry to hear you're having problems with your 8-Pulse... it sounds to me like a faulty machine though... I can't see how a faulty electric socket could possibly cause this scenario. Your machine looks very stilish with the red cabinets next to it and the black floor... I hope you get it replaced though... I honestly wouldn't accept a single scratch on a brand new machine!

You got me thinking with this overfill thingy when using the 'Sensitive Care' option, I never used it on mine so I wouldn't know whether this would actually be a congenital problem with these machines! I know that the water intake system used by Hoover washers (even the older ones made by Candy) can occasionally trigger a situation similar to yours... but only in exeptional circumstances with highly irregular (intake) water pressure; however, in this case, they should pump out the excess water without halting the cycle with an error code! I deem it's not the case with yours as you had other washers plumbed in there before and you never had any such issues, unless, coincidentally... you water board decided to turn you water supply on and off :-P

I'm confident you'll get better luck with a replacement. Bye now.


Post# 665595 , Reply# 56   3/13/2013 at 13:31 (4,055 days old) by micks1979 ()        
cheers haxisfan

the black lg looked even better lol. new machine comes tomorrow third time lucky phoned hoover today the code is flood warning.

Post# 665607 , Reply# 57   3/13/2013 at 14:36 (4,055 days old) by dj-gabriele ()        

Gosh! You're having such a bad luck! It feels like you're cursed! :O
But if the electric plug and circuit are all right I can only think of transients on the line that damage the electronics in some subtle manner!


Post# 666053 , Reply# 58   3/15/2013 at 12:50 (4,053 days old) by micks1979 ()        
i now give up

third machine here! covered in scratches first load in neary at the rinse stage if it doesnt work money back one of the lg machines in the space for show only and take washing to work cant be bothered. done my back in pushing this into the space

Post# 666205 , Reply# 59   3/16/2013 at 04:50 (4,052 days old) by Haxisfan (Europe - UK / Italy)        
Definitely Foul Play There!

haxisfan's profile picture
That's absolutely unacceptable... why should it be covered in scratches? Was it fully packaged this time? I would've refused to take delivery of it in such conditions and told the delivery men as well as to the retailer you got it from to stuff it!

What's going on with Hoover in this country? I had to have mine replaced as well because it was physically damaged. The same story back in 2004 where I was trying to get a Candy which arrived damaged... I ordered a replacement Hoover which also arrived damaged... then I had 2 more replacements before I got a satisfactory outcome with a scratch and dent free machine (which is b.t.w. still rather healthy and never had and breakdowns, not even minor ones). I had similar experiences with other Hoover/Candy appliances: it's such a shame... no wonder some people abhor this brand!

Try a Miele... even a bottom of the range one shouldn't be much more expensive than the top of the range Hoovers and LGs you've been trying. Good luck anyhow ;-)


Post# 666531 , Reply# 60   3/17/2013 at 15:37 (4,051 days old) by paulinroyton (B)        
Spin Speeds

www.whitegoodshelp.co.uk/washing-...



Post# 666535 , Reply# 61   3/17/2013 at 15:48 (4,051 days old) by paulinroyton (B)        
Final Rinse






Post# 666578 , Reply# 62   3/17/2013 at 17:21 (4,051 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        
Both Miele Customer Service And Our Tech

launderess's profile picture
Told us years ago that slower spinning washers last longer and that there wasn't much to be gained after 1100 or 1200 rpms.

At the time our Miele stopped spinning at 1100 and was trying to find out why/wanted it fixed, hence the response.

Suppose spinning at 1800rpms isn't that bad if the load is perfectly distributed and the cycle is smooth as silk, but often that isn't the case.


Post# 666581 , Reply# 63   3/17/2013 at 17:36 (4,051 days old) by jerrod6 (Southeastern Pennsylvania)        

I think my W1986 has a max spin speed of 1200 RPMS for the final spin but I never use it anymore. I use just below for all cotton loads and everything works out well. One thing I found was that the spin speed between the rinses is slightly lower than the speed you select for the final spin, so sometimes I will leave the spin speed at 1200 for the spins between rinses, then lower the speed before the final spin so that it doesn't reach 1200.

I think my clothes feel better when the dryer removes the moisture instead of the washer. Might be just my imagination but I also have a natural gas dryer so I don't really worry about electricity used for drying.



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