Thread Number: 48031
Lesson learned about aftermarket parts |
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Post# 696569 , Reply# 1   8/14/2013 at 22:34 (3,901 days old) by cfz2882 (Belle Fourche,SD)   |   | |
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I found out about inferior aftermarket parts with a filterflo tranny boot-aftermarket lasted slightly over a year while genuine GE boot still good over 10 yrs later.I don't know if real GE boots are still made anymore.. |
Post# 696573 , Reply# 2   8/14/2013 at 23:14 (3,901 days old) by combo52 (50 Year Repair Tech Beltsville,Md)   |   | |
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But there is no after market transmission for this washer, if you bought a new transmission for this washer it is a genuine part. However you are correct that WP does not give a damn about keeping these poorly engineered washers running, and it is likely that replacement parts are not as good as the original poorly engineered parts were, LOL.
I often advise my customers when considering a big repair that IF I DO everything perfectly the repair might last as long as the original did, but when it is a product that was know for being troble prone in the frist place it will usausally not last as long. And fixing a Norge-Tag is like rebuilding the pump and motor in an old D&M DW, again when the machine had a very poor repair record in the first place you will seldom get a better result by rebuilding it. |
Post# 696585 , Reply# 4   8/15/2013 at 00:58 (3,901 days old) by arbilab (Ft Worth TX (Ridglea))   |   | |
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Post# 696615 , Reply# 5   8/15/2013 at 07:50 (3,900 days old) by combo52 (50 Year Repair Tech Beltsville,Md)   |   | |
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Whirlpool is certainly not intentionally building bad transmissions, however that said when something complex like a transmission is no longer in full production for new appliance building they are certainly not paying as close attention to quality control. We have seen this many tines with many different parts and companies , water pumps for BD WP washers for example were terrible quality after the washer was out of production 10 years or so. Sometimes a manufacturer will contract with another parts builder to fill the demand for replacement parts so WP may have little to do with the quality of replacement parts. And we certainly know they do not care about the longevity of the many machines out there that they had nothing to do with building in the first place.
These washers were filled with design flaws that almost guaranteed that most would never give a long trouble free life and as I said in my earlier post the best mechanic in the world will probably not end up with a machine that lasts as long as the original machine did after a major repair. The only thing that would make sealed ball bearings noisy would be water getting in them or they were damaged when you got them or they got damaged when you installed them, WP certainly did not make the bearings.
The parts you bought have a generous 90 day [ ha ] warranty from WP unless you bought them through another company like Sears then you may actually have a more reasonable 1 year warranty. Take them back hopefully they will give your money back and you can go buy a new SQ washer, but they may only be obligated to give you replacement parts.
Your comments do not upset me at all and I hope I am offering some insight as to why these machines are so difficult to keep going. If I were you and I was determined to have a NT washer and keep using it as my primary machine I would grab every working NT that I could reasonably get my hands on and change out the entire guts of the machine when one fails, this way you will probably have a working NT for at least the next ten years or so, but I would never rebuild one again. We only replaced transmissions in about 3 or 4 NTs and while all were successful repairs it was still 3 or 4 rebuilds too many and we got the parts for free under the 10 original transmission warranty. Good Luck and keep us posted. |
Post# 696772 , Reply# 8   8/15/2013 at 23:42 (3,900 days old) by whirlcool (Just North Of Houston, Texas)   |   | |
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I've had to return a part to repairclinic.com due to being defective They cheerfully refunded all of my money to me. I was actually kind of surprised how fast my refund appeared on my credit card. How do FSP parts compare to OEM parts? |
Post# 696801 , Reply# 9   8/16/2013 at 01:27 (3,900 days old) by arbilab (Ft Worth TX (Ridglea))   |   | |
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