Thread Number: 48450
New Kenmore agitator belt drive top loader |
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Post# 701967   9/8/2013 at 10:50 (3,875 days old) by cphifer5115 (Jackson, TN)   |   | |
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Post# 702005 , Reply# 2   9/8/2013 at 12:43 (3,875 days old) by combo52 (50 Year Repair Tech Beltsville,Md)   |   | |
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Congratulations on your new machines, we have generally had very good success with these new washers.
Yes we did have a few frustrating repair calls on a few and we even replaced two for customers who did not want to wait for repairs [ we fixed both the trade-ins and sold both with no problems ] overall I would rate this new design washer as very successful.
When you consider that WP has built MILLIONS of these washers over the last 3+ years and our service company does in excess of 4,500 service calls per year and we have worked on less than 10 of these washers I think that speaks very well of this design. I could think of several newer appliances that are much more troublesome than this new washer design. John |
Post# 702011 , Reply# 3   9/8/2013 at 12:56 (3,875 days old) by whirlcool (Just North Of Houston, Texas)   |   | |
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I didn't know that they have been on the market for three years. I must have missed that. |
Post# 702050 , Reply# 4   9/8/2013 at 15:53 (3,875 days old) by cphifer5115 (Jackson, TN)   |   | |
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Well i did have a problem when i got them. The wires going to the motor wasnt pluged up nut i fixed that myself, its worked great ever since and im happy with it. It is a high effency waher so he detergent but ive noticed that using the heavy duty cycle it fill near full soive been using what i had left of regular deyergent. I did buy a 3 yr service plan for them and will renew that at the end of three yrs. Over all im very satisfyed. Im not letting the negitive thoughs of others on these get me down.
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Post# 702078 , Reply# 6   9/8/2013 at 17:38 (3,875 days old) by Frigilux (The Minnesota Prairie)   |   | |
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Post# 702137 , Reply# 9   9/8/2013 at 20:18 (3,875 days old) by DADoES (TX, U.S. of A.)   |   | |
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Depends on which browser as to whether the explanatory tooltips appear on the Report and Like icons. I don't see the tooltips in Firefox. The Report/offensive button appears only to upgraded members ... so that kinda furthers the confusion that the red checkmark is a report/offensive function when it's not. The Like checkmark (and click-count) appears to everyone but is functional only for upgraded members. |
Post# 702174 , Reply# 10   9/8/2013 at 23:34 (3,874 days old) by kb0nes (Burnsville, MN)   |   | |
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I'll fess up, I was the initial "like" on Eugene's post. Happily I see the count is up to three now.
His comments were the "correct" response in regards to the original post. It was affirming and hopeful, both characteristics I enjoy about this group. To simply post that a machine is "junk" (rightly or wrongly) when opinions aren't being sought isn't helpful. |
Post# 702235 , Reply# 11   9/9/2013 at 08:20 (3,874 days old) by mtn1584 (USA)   |   | |
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Congrats on your new machine...I always get excited when I buy a new appliance... lotsa luck!!!!!! Mike |
Post# 702237 , Reply# 12   9/9/2013 at 08:22 (3,874 days old) by thefixer ()   |   | |
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Your right, the OP wasn't seeking opinions, my apologies, I hope you like your new machine and that you get many years of maintenance free service out of it. |
Post# 702441 , Reply# 13   9/10/2013 at 10:27 (3,873 days old) by cphifer5115 (Jackson, TN)   |   | |
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Post# 866546 , Reply# 14   2/10/2016 at 19:38 (2,990 days old) by cphifer5115 (Jackson, TN)   |   | |
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well it's almost been 3 years since I bought these. so far so good. but if I want the machine to fill with the right amount of water with out damaging the clothes, it take over an hour to wash a load. I have an old direct drive in storage at my mom's that I'm considering getting out and make a daily driver again and put the new one in storage. the one think I like most about this new washer is how fast it spins out the water at 700 RPMs. but the direct drives spun at 640 RPMs so not much difference.
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