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Thread Number: 49746
Problem with Speed Queen AWN432 |
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| Post# 718845 , Reply# 1 12/2/2013 at 15:55 (3,795 days old) by LLMaytag (Southern California) | ||
Sock in the pump?
I cannot see how that can happen...I have an AWN432 and the tub holes are way too small for a sock, and I cannot imagine it would be able to get in from under the agitator, and despite the spin/drain I cannot see how something could "overflow" into the outer tub. Though I've never tried, I don't see how could you cram something into the outer tub from the inner...it seems a pretty tight fit.
When mine was new, there was one, maybe two incidents where I had loaded it a bit too much and with the low level of the highest water level from the factory, I think it overheated during agitation and the machine just completely stopped for a few minutes and there was a slight burning smell, but it eventually started up again and hasn't happened for the last few years. | ||
Post# 718846 , Reply# 2 12/2/2013 at 15:56 (3,795 days old) by rp2813  (Sannazay) |
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| Post# 718850 , Reply# 4 12/2/2013 at 16:15 (3,795 days old) by washman (o) | ||
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Unless it was say a baby sock I tend to agree it would be very difficult indeed to get something in between the inner and outer tub. The whole assembly itself does not move very easily. | ||
| Post# 718852 , Reply# 5 12/2/2013 at 16:23 (3,795 days old) by DirectDriveDave () | ||
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The most immediate thing I can think of is overloading, and then maybe something working its way in there during the spin drain. | ||
| Post# 718886 , Reply# 6 12/2/2013 at 18:02 (3,794 days old) by mrb627 (Buford, GA) | ||
Water Level Switch | ||
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Post# 718902 , Reply# 8 12/2/2013 at 19:28 (3,794 days old) by Yogitunes (New Jersey) |
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well, in an unfortunate case, this is not a manufacturer or machine error.....
and I have seen a sock go into an outter tub of a Kenmore DirectDrive. and mind you its a neutral drain, pulling the clothing down before the spin.....it can happen.....in this case they were washing a load of darks, and a white sock was found....without a doubt not from that exact load.... and this may not even be of a chance of overloading......but think about when unloading, sometimes we lift clothing out of the machine, sliding it along the inner tub, and somewhat rolling sock was slipped between the splash guard, and end up in the outter tub area.... for one thing you are not there to see exactly what is happening, and chances are it may not happen again, or be able to recreate the scenario... we all have heard or seen issues of laundry practices, unlike our own, that would shock the hell out of us....and the operator is always quick to blame anything but themselves.... when asked for advice, we are all to happy to help.....but let something go wrong, and you will never hear the end of it.....sometimes best to not offer....despite our best intentions... | ||
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Post# 718906 , Reply# 9 12/2/2013 at 19:35 (3,794 days old) by rp2813 (Sannazay) |
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I only recall one similar story which I read in a negative on-line review of a Whirlpool Duet FL back in 2006 when we were considering buying one, and overloading combined with user error seemed to be the culprit in that case. It was a small child's sock. The female user expressed additional complaints that provided a clear indication she was operating with a major deficit where common sense was concerned.
It's apples and oranges when comparing FL experiences with those of TL machines, though.
The reason I asked what size sock is because I can't imagine that a sock for my size 13 foot could possibly work its way into the pump on any machine regardless of how its tub axis is oriented.
Don't beat yourself up over this. It sounds to me like if she had gone with the GE, she would have destroyed it within a month. | ||
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Post# 718917 , Reply# 11 12/2/2013 at 20:43 (3,794 days old) by chetlaham (United States) |
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 The belt should be fine, it does not drive the pump as the pump is direct drive. A sock coming over is slim, but it can happen with any machine. One possibility might be an overloaded machine on a low water level causing a sock to slither under up and over. Rare, but I have had it happen to other machines (GE FF for those wondering, and don't ask me how lol I have no idea how it happened but next thing I know torn coupler and a sock trying to crawl out of the pump). | ||
| Post# 718921 , Reply# 12 12/2/2013 at 21:18 (3,794 days old) by PeterH770 (Marietta, GA) | ||
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| Post# 718923 , Reply# 14 12/2/2013 at 22:36 (3,794 days old) by mrb627 (Buford, GA) | ||
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Pump Out Slow | ||
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Post# 718929 , Reply# 15 12/2/2013 at 22:53 (3,794 days old) by combo52 (50 Year Repair Tech Beltsville,Md) |
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Socks Stuck In Water Pumps
As Martin pointed out so well socks can get into the water pumps of about any washer ever made.
The part that does not add up [ and also pointed out by a mystery member ] something getting caught in the pump of a SQ TL washer could not possibly damage the BELT, so either the repair guy is nuts or a sock may not even be the problem. Ben, Washman SQ TL washers do not agitate a full 210 degrees, many times it is not worth repeating everything you read in life without questioning what you are repeating. | ||
| Post# 718969 , Reply# 16 12/3/2013 at 08:04 (3,794 days old) by washman (o) | ||
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Combo52 thou shalt not take the name of Speed Queen in vain lest ye suffer the effects of error codes, extended wash times, and reboots. | ||
| Post# 719918 , Reply# 18 12/8/2013 at 10:45 (3,789 days old) by brucelucenta () | ||
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cost? Only thing I could add is to ask if the service call cost anything or was the machine still covered by the warranty? If it was only 6 months old it should have been. | ||
| Post# 721446 , Reply# 19 12/16/2013 at 12:52 (3,781 days old) by k1rod (Scottsdale, AZ) | ||
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It was completely covered under warranty. No problems there. | ||
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