Thread Number: 52105
Any Neptune "FL" fault code walk arounds?
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Post# 745118   3/25/2014 at 18:09 (3,677 days old) by tecnopolis (Ocala/Dunnellon, Florida 34481)        

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I have a Neptune 5500 that is showing an "FL" fault code. This is the Neptune that uses a lock solenoid instead of the troubled wax motor setup. Is there a walk around that can get me going again while I locate a new part?




Post# 745149 , Reply# 1   3/25/2014 at 19:51 (3,677 days old) by Yogitunes (New Jersey)        

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just out of curiousity, did you check the connections?...

otherwise it suggest:

faulty door lock solenoid
faulty door lock switch
faulty door lock sense switch

or bad control board....

which function is it 'not' doing?...you may only need one part

let me how you make out....


Post# 745172 , Reply# 2   3/25/2014 at 21:03 (3,677 days old) by tecnopolis (Ocala/Dunnellon, Florida 34481)        

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Well after much procrastination I finally broke out the tools and began troubleshooting the Neptune.
I knew the door switch was working because the control panel would light up everytime the door was opened.
After I got the door off, removed the front cover, undid the detergent dispenser and lifted the top, exposing the lock assembly. I moved each of the lock actuators levers back and forth checking for any binding. I also pulled each of the 3 wire connectors and reinstalled them. I rehung the door and started the washer and the door locked like it should. Tried it a few more times and when I was comfortable there were no more issues I reassembled the washer. Ran a few loads and no more "FL" code.
Niiiiice!!!!


Post# 745176 , Reply# 3   3/25/2014 at 21:14 (3,677 days old) by tecnopolis (Ocala/Dunnellon, Florida 34481)        

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If the door locked light isn't lit, the washer won't work.

Post# 745181 , Reply# 4   3/25/2014 at 21:29 (3,677 days old) by tecnopolis (Ocala/Dunnellon, Florida 34481)        

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Now if I could only find a set of rubber feet for my washer life would be perfect.

Post# 745269 , Reply# 5   3/26/2014 at 07:01 (3,677 days old) by Yogitunes (New Jersey)        

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Very Niiiiiice!....

I was gonna add, a small drop of oil on the actuator and lock mechanism may not hurt at this point...

I will check on the feet for you....

amazing how many machines have gone back to all 4 legs to be adjustable instead of the rear self leveling, you would have thought by now all 4 would be self leveling...


Post# 745305 , Reply# 6   3/26/2014 at 11:24 (3,677 days old) by Mich (Hells Kitchen - New York)        
Just a hunch..

mich's profile picture

But, one has heard lots of stories, of Soil Sensors, covered in nasty grime, from Detergent & Cold Water rinsing buildup. It's probably not this, but something to keep in mind. 


Post# 745332 , Reply# 7   3/26/2014 at 14:29 (3,676 days old) by Yogitunes (New Jersey)        

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Alex.....this may be your best bet right now.....

CLICK HERE TO GO TO Yogitunes's LINK on eBay


Post# 745333 , Reply# 8   3/26/2014 at 14:34 (3,676 days old) by Yogitunes (New Jersey)        

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then again.....they are still in stock...rubber feet only

CLICK HERE TO GO TO Yogitunes's LINK


Post# 745405 , Reply# 9   3/26/2014 at 20:50 (3,676 days old) by tecnopolis (Ocala/Dunnellon, Florida 34481)        

tecnopolis's profile picture
So whats the dif btwn #6 & #8??
A whole foot w/pad is less expensive than the pad by itself.



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