Thread Number: 52899
Miele Dishwasher |
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Post# 752317   4/24/2014 at 07:38 (3,626 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Yesterday when I brought up this site and before I logged on I saw the advertising banner for Miele dishwashers indicating that a sale was currently going on. I've always wanted a Miele but they were way more than I could justify for a dishwasher. I checked out the Miele site and found that the model I wanted (G 4225 SCU Futura Classic) was on sale for $400 off the retail price - it was the same price that I paid for my KA about 7 years ago - so I went ahead and made a spur of the moment purchase which is not something that I would normally do. The closest Miele dealer is in Barrie, ON which is a 2 hour drive south of here. I am going to Toronto on the weekend of May 10 so I figured I could pick up the dishwasher while I was down there and save having to get it shipped....WRONG! Now my first disappointment with Miele begins. The salesperson informed me that a delivery fee of $75 has to be paid even if I was to pick it up myself from their store since the store has to order it in. Miele has a head office and showroom in Toronto but they don't allow customers to pick up from there either. So since I have to pay the $75 they will be delivering it to me. I'm waiting to hear when that will be. I'm excited to get the dishwasher but not happy about Miele's delivery fee.
Gary |
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Post# 752384 , Reply# 1   4/24/2014 at 13:34 (3,626 days old) by petek (Ontari ari ari O )   |   | |
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Are you getting it installed and/or buying the extended warranties... Just thinking that if something does go wrong you may pay the price for being 2 hrs away. The closest Miele dealer to us is now in London.. the Sarnia dealer dropped them a couple of years ago unfortunately.
I hate to miss this deal,,, just had the repair guy in yesterday to replace the circuit board on the KA so the countdown has begun until it breaks down for a 3rd time. |
Post# 752395 , Reply# 2   4/24/2014 at 14:30 (3,626 days old) by countryguy (Astorville, ON, Canada)   |   | |
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No I am not getting it installed. I'm not sure if they will even do it in this area as that would be a 2nd trip to make up here. According to the website info, they will not do the install at the same time the delivery is made. I also did not buy the extra care warranty...I'm going to take my chances. If they won't do the install then I doubt they will send someone up here to repair it. Maybe they would get a local repair person? Once I have it installed I will have a KA to get rid of :-)
Gary |
Post# 753899 , Reply# 3   4/30/2014 at 16:33 (3,620 days old) by countryguy (Astorville, ON, Canada)   |   | |
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The dishwasher was delivered today but it will be the weekend at the very earliest before I will be able to install it. Today the carpet guys are here replacing all the carpeting on the main floor - dining room, sitting room, hallway, stairs, 2 bedrooms. They are supposed to have everything but the bedrooms done today but here it is 5:30 pm and they have not even laid down the underpad yet. They removed the old carpeting and laminate flooring but found a 2nd subfloor under the laminate so that had to be removed. They also are screwing down the entire subfloor because it was squeeking. When the house was built in 1983 the subfloor was nailed, not screwed down. I have all my furniture piled up in the 2 bedrooms. Once they leave today I have to move it all back as well as move all the furniture from the 2 bedrooms to the dining/sitting room so that they can do the carpeting in the bedrooms on Fri.
Gary |
Post# 753912 , Reply# 4   4/30/2014 at 17:27 (3,620 days old) by Yogitunes (New Jersey)   |   | |
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Post# 754088 , Reply# 5   5/1/2014 at 07:49 (3,619 days old) by countryguy (Astorville, ON, Canada)   |   | |
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The carpet installer did not leave until 10:45 PM...he had been working since 10 AM. I was up until 1 AM cleaning and moving some furniture out of my bedroom so that at least I could have a bed to sleep on. He did not even finish what he had hoped to get done yesterday. Tonight I have to move all the remaining furniture out of the 2 bedrooms so he can finish up tomorrow. Then I have to move everything back.
Yes I will take before/after pics of the dishwasher. One thing I noticed when the delivery guy was bringing the dishwasher into the garage was water dripping from the bottom of the box. Does Miele test every machine before it leaves the factory and thus there is still water in the lines? Gary |
Post# 754102 , Reply# 6   5/1/2014 at 08:37 (3,619 days old) by logixx (Germany)   |   | |
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Post# 754105 , Reply# 7   5/1/2014 at 08:55 (3,619 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Post# 754182 , Reply# 9   5/1/2014 at 14:29 (3,619 days old) by countryguy (Astorville, ON, Canada)   |   | |
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I read the instruction manual and it does say that the times are based on cold water hook up however the machine will recalculate the times over time if it is hooked up to a hot water line.
Yes the carpet installer is for real. He booked 2 days to do the total install and since he was running behind due to unforseen problems, he kept working until he got to a point where I could move the furniture back in preparation for the 2nd day of install. Gary |
Post# 754191 , Reply# 10   5/1/2014 at 15:22 (3,619 days old) by logixx (Germany)   |   | |
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Post# 754773 , Reply# 11   5/3/2014 at 18:44 (3,617 days old) by combo52 (50 Year Repair Tech Beltsville,Md)   |   | |
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Oh no it may be transmission fluid, LOL. Actually all DWs are tested at the factory and usually have a little water left in them so this is likely nothing to worry about.
Miele DWs are well engineered and built machines, But they are complicated and have lots of plastic parts that don,t hold up well if you are rough on things. If you install it properly and follow the instructions exactly you will likely get at least 10 or more years use out of it, save your money on buying a service contract because by the time anything big goes worng the contract will either be long over or you will have spent the cost of another DW. Here in our area when the main pump and motor fails the Miele DWs are trashed as few will spend $800.00 on a repair. Good Luck with your new DW, I am sure you will enjoy using it once you get used to the loading pattern and the much smaller capacity. My business partner Jason switched out his WP power-clean DW a few months ago for a Miele DW and has generally been pleased except for the items that I mentioned. [ the reason he switched out his DW is because he had to have one that was 4" shorted in height so he could run a 3-1/4" high vent pipe under it for a Jenn-Air down-draft Electric Range ] John L. |
Post# 754961 , Reply# 12   5/4/2014 at 20:16 (3,616 days old) by jerrod6 (Southeastern Pennsylvania)   |   | |
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So when will se see knock to open in the USA? Combo52 what are the plastic parts that don't hold up well? |
Post# 754994 , Reply# 13   5/5/2014 at 02:02 (3,616 days old) by nmassman44 (Brooksville Florida)   |   | |
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In my case with my Miele dishwasher the only parts that were plastic that didnt hold up are the feed hoses for the middle and top arms. I had called Miele since the water safety system was activated and the machine shut itself off and told me about the error. I called Miele and they "good willed" the parts that I needed which was a new motor/ wash pump since the speed sensor failed and the feed hoses. Total cost was just for the house visit and that was $180 and the service was thru Miele Factory service. If I had to pay for a new wash pump module, that would have cost us $680, the two wash feed hoses were about $110 a piece.
The other thing I need to address is the fact that Miele dishwashers my look like they dont hold much, but I can load just as much in my machine as an American dishwasher and Bobload it and not being insane about it. I would most certainly buy this machine and brand again since they stand behind what they build. Dont see that with Whirlpool and Frigidaire Electrolux built stuff today. I have been thru a run around with Whirlpool once, and once was enough. Plus after seeing my sister in law go thru 2 KitchenAid dishwashers in 5 years and how cheap feeling the racks and the entire machine is and yet she spent $1100 for each machine. If she had spent a tad more and go for a Miele like I told her she would be on her first one. |
Post# 755015 , Reply# 14   5/5/2014 at 09:28 (3,615 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Thanks for all the info. I installed the Miele yesterday. When I was bringing it into the house on the dolly, I noticed again some water dripping on the left out the front side (the side of the dishwasher was against the back of the dolly). Since the fill and drain hoses were tied to the back top (on the right) of the machine the water could not be coming from them so I'm wondering where the water could have been coming from? the side of the door? I ran it through a Rinse'n Hold cycle and did not see any leaks. I must say I like how the entire unit is enclosed i.e. both sides and the back, which made sliding it into the opening so much easier than the KA which had the insulation exposed on the sides. The height of the dishwasher can be adjusted more than 2 inches which again is easy to do because the the rear legs adjust with a screw on the front of the machine. With the legs in the shortest position there was a gap of about 2" between the top of the dishwasher and the underside of the countertop. The most difficult part was hooking up the electrical just because of having to lie flat out on my stomach and work in the tiny area under the door. Actually no the most difficult part was trying to understand the installation instructions which were nothing but 22 diagrams with no descriptive text. I did have 3 parts leftover that were in the parts bag - a piece of white rubber about 6 inches long, some kind of metal gadget with a hook on the end about 1.5 inches by 1 inch and one extra screw. I have no idea what these are for and did not see them in any of the 22 diagrams. Also what is the purpose of the metal plate with the mirror finish that attaches under the front of the countertop? It is about 23" wide x 4".
Loading the dishwasher will take some getting used to. According to the manual, it can hold 16 place settings i.e. 16 each of dinner plate, salad plate, bowls, saucer, cups, glasses and silverware (knives, large & small forks, large & small spoons). Gary |
Post# 755024 , Reply# 16   5/5/2014 at 11:21 (3,615 days old) by logixx (Germany)   |   | |
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Post# 755079 , Reply# 17   5/5/2014 at 15:54 (3,615 days old) by petek (Ontari ari ari O )   |   | |
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Post# 755135 , Reply# 18   5/5/2014 at 19:48 (3,615 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Post# 755141 , Reply# 19   5/5/2014 at 20:36 (3,615 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Post# 755143 , Reply# 20   5/5/2014 at 20:40 (3,615 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Post# 755144 , Reply# 21   5/5/2014 at 20:41 (3,615 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Post# 755145 , Reply# 22   5/5/2014 at 20:42 (3,615 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Post# 755147 , Reply# 23   5/5/2014 at 20:43 (3,615 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Post# 755168 , Reply# 24   5/5/2014 at 22:17 (3,615 days old) by petek (Ontari ari ari O )   |   | |
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Post# 755204 , Reply# 25   5/6/2014 at 07:09 (3,614 days old) by logixx (Germany)   |   | |
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Post# 755213 , Reply# 26   5/6/2014 at 07:40 (3,614 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Post# 755215 , Reply# 27   5/6/2014 at 07:46 (3,614 days old) by Yogitunes (New Jersey)   |   | |
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nice machine Gary......very nice design inside....
that white strip looks to be like an edge guard you would slide over a sharp area, but where?..... and willing to bet that metal piece gets mounted to the floor in the back, and the machine slides under it as an anti-tip device like they use on stoves... oddly enough they use these too to prevent the machine from sliding out when installing in a mobile home... |
Post# 755216 , Reply# 28   5/6/2014 at 07:49 (3,614 days old) by mrb627 (Buford, GA)   |   | |
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Post# 755218 , Reply# 29   5/6/2014 at 07:52 (3,614 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Thanks Martin. I thought the white strip might be some kind of edge guard too but since it is only about 6" long I have no idea where it would go since the top, sides and back of the dishwasher are all covered. The sides of the dishwasher are screwed into the cabinetry so no chance of it tipping over.
Gary |
Post# 755220 , Reply# 30   5/6/2014 at 08:32 (3,614 days old) by logixx (Germany)   |   | |
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Post# 755234 , Reply# 31   5/6/2014 at 10:38 (3,614 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Post# 755235 , Reply# 32   5/6/2014 at 11:05 (3,614 days old) by logixx (Germany)   |   | |
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Post# 755244 , Reply# 34   5/6/2014 at 12:23 (3,614 days old) by countryguy (Astorville, ON, Canada)   |   | |
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I like a combination of CLEAR pictures and words. And all the different symbols/pics used for 'do not touch', 'electrical hazard', etc. just annoy me....I spend more time trying to figure out what the picture means! Give me clear, precise, written English any day.
The model is G4225 SCU Futura Classic. The only cycle I have used so far is the Rinse and Hold which is 14 min. in length. I haven't had time to dirty any dishes :-) Gary |
Post# 755258 , Reply# 35   5/6/2014 at 13:43 (3,614 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Here is the reply I received from Miele regarding the 2 unknown parts.
These 2 items are not required here in Canada. The metal piece on the right is used to secure the unit at the top but here in Canada, we mostly secure the unit with screws on each side. The silver part is also a cosmetic part use for the top corner which again is not required for our Canadian installation configuration. |
Post# 764343 , Reply# 36   6/18/2014 at 08:56 (3,571 days old) by countryguy (Astorville, ON, Canada)   |   | |
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I got an email today from Miele. They are offering a discount on the extended warranty - 4 additional years for $210 (regularly $240) and 9 additional years for $510 (regularly $570) plus provincial tax of 13 percent. A $25 voucher would also be included for the Miele Boutique (eg. Miele dishwasher detergent, salt, vacuum bags, filters, accessories, etc.). The service call fee for a technicians visit is $199 plus parts and labour. The closet technician would be in Toronto - 3 hours away. So I'm wondering if I should buy the extended warranty? Is this dishwasher likely to have problems in the first 5 years?
So far I have tried every cycle but without using the turbo function (this is supposed to decrease the time for each cycle but also use more energy). All the dishes have come out spotless. Some water drops remain on plastic items even with opening the door right after the cycle finishes. It does take some getting used to loading but I think it holds just as much as my K/A did. It is very quiet and I do like having the cutlery tray. Gary |
Post# 764344 , Reply# 37   6/18/2014 at 09:08 (3,571 days old) by petek (Ontari ari ari O )   |   | |
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Post# 764345 , Reply# 38   6/18/2014 at 09:16 (3,571 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Post# 764348 , Reply# 39   6/18/2014 at 09:32 (3,571 days old) by petek (Ontari ari ari O )   |   | |
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You know what happens if'n when something goes awry. You call them, the make an appointment for a week or two later unless you're lucky and he's going to be in the area sooner.. Guy comes out, inspects, doesn't have part. Leaves. Then they call you back when the part comes in a week or so later and they make another appoint for the following week. Figure on 3 weeks to a month of handwashing unless all the stars align in your favor LOL
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Post# 764477 , Reply# 41   6/18/2014 at 19:08 (3,571 days old) by combo52 (50 Year Repair Tech Beltsville,Md)   |   | |
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I would not do it, $500+ is a lot of money, but the real issue is you should never buy a product that you can not afford to have repaired, buying service contracts has NEVER made anyone better off financially, yes it is just like playing the lottery, every once in a while you win something but overall you might as well just throw 3/4 of the money you spend on SCs out the window.
It is also interesting to note that buyers of SCs usually replace their appliances much sooner than people who never buy contracts and SC buyers usually have longer waits for repairs to be completed and are usually less satisfied with the repair service they get on their appliances. So even if you are a millionaire and have money to burn, you are better off burning it, LOL. |
Post# 765768 , Reply# 43   6/25/2014 at 07:36 (3,564 days old) by countryguy (Astorville, ON, Canada)   |   | |
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As I understand it all 3 terms - service plan, service contract and extended warranty - all mean the same thing, just different manufacturers give them different names.
I contacted Miele and was told that although the closest Miele technician is in Toronto, they do have authorized people that have been trained to repair Miele appliances about 1 hour south of where I live. So I'm thinking I may opt for the 5 year extended warranty at $210. I've now tried every cycle on the dishwasher and everything has come out clean. I do find that the dishes are not always completely dry because I run the dishwasher at night so I am sleeping and cannot open the door when it finishes. Since the heating element is not exposed on the bottom of the tub like in most dishwashers...where is the water heater located? Is it inline like on front load washing machines? I also noticed that there does not seem to be any kind of float mechanism for controlling the water fill? Gary |
Post# 765779 , Reply# 44   6/25/2014 at 08:30 (3,564 days old) by nmassman44 (Brooksville Florida)   |   | |
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The water heater in your machine is located in the wash pump. It's a ring inside the wash pump chamber encircling the impeller. Heats water very quickly I might add. The pressure switch for water level is also in the wash pump. I know in mine, it has the pressure switch plus the computer monitors the motor for how much of a draw of power the motor uses. Mine also has a speed sensor as well since the pump speed is variable according to cycle. You can't get any better than Miele.
If your machine ever needs service, Miele is very good at taking care of its customers. |
Post# 765856 , Reply# 46   6/25/2014 at 13:00 (3,564 days old) by logixx (Germany)   |   | |
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The water level in a Miele is intially controlled by a flow meter and then extra water is added on the basis of the pump's current draw and options added to the cycle. Bosch uses the same system and adds a sensor-controlled drain pump that can detect when all the water has drained (via the electronics reading its current draw) and stops. With Bosch, the heater is also integrated into the recirc pump - makes the whole thing expensive to replace.
BSH heating pump: |
Post# 765859 , Reply# 47   6/25/2014 at 13:15 (3,564 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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Thats the ecosilencedrive version. I am pretty sure that the normal pump modells have a heater in a caseing... At least, all our 45cm models were like that... |
Post# 765907 , Reply# 49   6/25/2014 at 16:07 (3,564 days old) by petek (Ontari ari ari O )   |   | |
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Post# 765976 , Reply# 50   6/25/2014 at 19:18 (3,564 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Post# 765990 , Reply# 51   6/25/2014 at 20:11 (3,564 days old) by logixx (Germany)   |   | |
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Post# 766106 , Reply# 52   6/26/2014 at 07:23 (3,563 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Post# 766129 , Reply# 53   6/26/2014 at 08:18 (3,563 days old) by mrb627 (Buford, GA)   |   | |
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Post# 766133 , Reply# 54   6/26/2014 at 08:30 (3,563 days old) by countryguy (Astorville, ON, Canada)   |   | |
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I understand that air is looping around the tub but where is that air coming from. The dishwasher is in a cabinet so there has to be an air intake and exhaust in order for there to be air movement. So I'm guessing that this is on the bottom of the dishwasher and the air is coming from around the toe kick plate?
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Post# 766136 , Reply# 55   6/26/2014 at 08:50 (3,563 days old) by logixx (Germany)   |   | |
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Air is sucked in from behind the toe kick. The sercive manaual doesn't say where it's exhausted, though. On the AutoOpen models, the air is exhausted underneath the counter to prewarm it so that no condensation forms when the door opens.
Below is a drawing of the fan and the channel that guides the air up and along the tub. (I added the arrows) |
Post# 766153 , Reply# 56   6/26/2014 at 10:22 (3,563 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Post# 777717 , Reply# 58   8/17/2014 at 08:58 (3,511 days old) by logixx (Germany)   |   | |
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Here's a link to the previous series (G1000 and G2000). I doubt the newer models have changed much.
applianceservicesecretsmembership... |