Thread Number: 52899
Miele Dishwasher
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Post# 752317   4/24/2014 at 07:38 (3,626 days old) by countryguy (Astorville, ON, Canada)        

countryguy's profile picture
Yesterday when I brought up this site and before I logged on I saw the advertising banner for Miele dishwashers indicating that a sale was currently going on. I've always wanted a Miele but they were way more than I could justify for a dishwasher. I checked out the Miele site and found that the model I wanted (G 4225 SCU Futura Classic) was on sale for $400 off the retail price - it was the same price that I paid for my KA about 7 years ago - so I went ahead and made a spur of the moment purchase which is not something that I would normally do. The closest Miele dealer is in Barrie, ON which is a 2 hour drive south of here. I am going to Toronto on the weekend of May 10 so I figured I could pick up the dishwasher while I was down there and save having to get it shipped....WRONG! Now my first disappointment with Miele begins. The salesperson informed me that a delivery fee of $75 has to be paid even if I was to pick it up myself from their store since the store has to order it in. Miele has a head office and showroom in Toronto but they don't allow customers to pick up from there either. So since I have to pay the $75 they will be delivering it to me. I'm waiting to hear when that will be. I'm excited to get the dishwasher but not happy about Miele's delivery fee.

Gary





Post# 752384 , Reply# 1   4/24/2014 at 13:34 (3,626 days old) by petek (Ontari ari ari O )        

petek's profile picture
Are you getting it installed and/or buying the extended warranties... Just thinking that if something does go wrong you may pay the price for being 2 hrs away. The closest Miele dealer to us is now in London.. the Sarnia dealer dropped them a couple of years ago unfortunately.
I hate to miss this deal,,, just had the repair guy in yesterday to replace the circuit board on the KA so the countdown has begun until it breaks down for a 3rd time.


Post# 752395 , Reply# 2   4/24/2014 at 14:30 (3,626 days old) by countryguy (Astorville, ON, Canada)        

countryguy's profile picture
No I am not getting it installed. I'm not sure if they will even do it in this area as that would be a 2nd trip to make up here. According to the website info, they will not do the install at the same time the delivery is made. I also did not buy the extra care warranty...I'm going to take my chances. If they won't do the install then I doubt they will send someone up here to repair it. Maybe they would get a local repair person? Once I have it installed I will have a KA to get rid of :-)

Gary


Post# 753899 , Reply# 3   4/30/2014 at 16:33 (3,620 days old) by countryguy (Astorville, ON, Canada)        

countryguy's profile picture
The dishwasher was delivered today but it will be the weekend at the very earliest before I will be able to install it. Today the carpet guys are here replacing all the carpeting on the main floor - dining room, sitting room, hallway, stairs, 2 bedrooms. They are supposed to have everything but the bedrooms done today but here it is 5:30 pm and they have not even laid down the underpad yet. They removed the old carpeting and laminate flooring but found a 2nd subfloor under the laminate so that had to be removed. They also are screwing down the entire subfloor because it was squeeking. When the house was built in 1983 the subfloor was nailed, not screwed down. I have all my furniture piled up in the 2 bedrooms. Once they leave today I have to move it all back as well as move all the furniture from the 2 bedrooms to the dining/sitting room so that they can do the carpeting in the bedrooms on Fri.

Gary


Post# 753912 , Reply# 4   4/30/2014 at 17:27 (3,620 days old) by Yogitunes (New Jersey)        

yogitunes's profile picture
man, I am tired of just thinking of you moving all that furniture.....

keep your hopes high, it will be over and complete soon enough....

don't over exert yourself......

if you can, do a before and after pic of the dishwasher...


Post# 754088 , Reply# 5   5/1/2014 at 07:49 (3,619 days old) by countryguy (Astorville, ON, Canada)        

countryguy's profile picture
The carpet installer did not leave until 10:45 PM...he had been working since 10 AM. I was up until 1 AM cleaning and moving some furniture out of my bedroom so that at least I could have a bed to sleep on. He did not even finish what he had hoped to get done yesterday. Tonight I have to move all the remaining furniture out of the 2 bedrooms so he can finish up tomorrow. Then I have to move everything back.

Yes I will take before/after pics of the dishwasher. One thing I noticed when the delivery guy was bringing the dishwasher into the garage was water dripping from the bottom of the box. Does Miele test every machine before it leaves the factory and thus there is still water in the lines?

Gary


Post# 754102 , Reply# 6   5/1/2014 at 08:37 (3,619 days old) by logixx (Germany)        

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Yes, each unit is run through a test cycle at the factory.

Post# 754105 , Reply# 7   5/1/2014 at 08:55 (3,619 days old) by countryguy (Astorville, ON, Canada)        

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Ok then I assume that the water was just dripping out of the drain hose....or at least I hope that is all it was.

Gary


Post# 754170 , Reply# 8   5/1/2014 at 13:55 (3,619 days old) by jerrod6 (Southeastern Pennsylvania)        

As Logixx says there may be water dripping out of the drain line. Mine had it and it only means that it was the water that was used to test it in the factory. I would rather have that than have a machine that was never even turned on after it was manufactured.

Also at least with mine the user manual stated that it was tested with cold water so the times stated for the cycles may end up being less if you are supplying hot water to it than cold.

My big question is: What kind of carpet installer leaves a customers house at 10:45pm? Is he for real? Send me his address, his phone number and birth certificate.


Post# 754182 , Reply# 9   5/1/2014 at 14:29 (3,619 days old) by countryguy (Astorville, ON, Canada)        

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I read the instruction manual and it does say that the times are based on cold water hook up however the machine will recalculate the times over time if it is hooked up to a hot water line.

Yes the carpet installer is for real. He booked 2 days to do the total install and since he was running behind due to unforseen problems, he kept working until he got to a point where I could move the furniture back in preparation for the 2nd day of install.

Gary


Post# 754191 , Reply# 10   5/1/2014 at 15:22 (3,619 days old) by logixx (Germany)        
See the machines being tested towards the end o the vid

logixx's profile picture





Post# 754773 , Reply# 11   5/3/2014 at 18:44 (3,617 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
New In Box Miele DW Leaking

combo52's profile picture
Oh no it may be transmission fluid, LOL. Actually all DWs are tested at the factory and usually have a little water left in them so this is likely nothing to worry about.

Miele DWs are well engineered and built machines, But they are complicated and have lots of plastic parts that don,t hold up well if you are rough on things. If you install it properly and follow the instructions exactly you will likely get at least 10 or more years use out of it, save your money on buying a service contract because by the time anything big goes worng the contract will either be long over or you will have spent the cost of another DW. Here in our area when the main pump and motor fails the Miele DWs are trashed as few will spend $800.00 on a repair.

Good Luck with your new DW, I am sure you will enjoy using it once you get used to the loading pattern and the much smaller capacity. My business partner Jason switched out his WP power-clean DW a few months ago for a Miele DW and has generally been pleased except for the items that I mentioned. [ the reason he switched out his DW is because he had to have one that was 4" shorted in height so he could run a 3-1/4" high vent pipe under it for a Jenn-Air down-draft Electric Range ]

John L.


Post# 754961 , Reply# 12   5/4/2014 at 20:16 (3,616 days old) by jerrod6 (Southeastern Pennsylvania)        

So when will se see knock to open in the USA?
Combo52 what are the plastic parts that don't hold up well?


Post# 754994 , Reply# 13   5/5/2014 at 02:02 (3,616 days old) by nmassman44 (Brooksville Florida)        

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In my case with my Miele dishwasher the only parts that were plastic that didnt hold up are the feed hoses for the middle and top arms. I had called Miele since the water safety system was activated and the machine shut itself off and told me about the error. I called Miele and they "good willed" the parts that I needed which was a new motor/ wash pump since the speed sensor failed and the feed hoses. Total cost was just for the house visit and that was $180 and the service was thru Miele Factory service. If I had to pay for a new wash pump module, that would have cost us $680, the two wash feed hoses were about $110 a piece.
The other thing I need to address is the fact that Miele dishwashers my look like they dont hold much, but I can load just as much in my machine as an American dishwasher and Bobload it and not being insane about it. I would most certainly buy this machine and brand again since they stand behind what they build. Dont see that with Whirlpool and Frigidaire Electrolux built stuff today. I have been thru a run around with Whirlpool once, and once was enough. Plus after seeing my sister in law go thru 2 KitchenAid dishwashers in 5 years and how cheap feeling the racks and the entire machine is and yet she spent $1100 for each machine. If she had spent a tad more and go for a Miele like I told her she would be on her first one.


Post# 755015 , Reply# 14   5/5/2014 at 09:28 (3,615 days old) by countryguy (Astorville, ON, Canada)        

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Thanks for all the info. I installed the Miele yesterday. When I was bringing it into the house on the dolly, I noticed again some water dripping on the left out the front side (the side of the dishwasher was against the back of the dolly). Since the fill and drain hoses were tied to the back top (on the right) of the machine the water could not be coming from them so I'm wondering where the water could have been coming from? the side of the door? I ran it through a Rinse'n Hold cycle and did not see any leaks. I must say I like how the entire unit is enclosed i.e. both sides and the back, which made sliding it into the opening so much easier than the KA which had the insulation exposed on the sides. The height of the dishwasher can be adjusted more than 2 inches which again is easy to do because the the rear legs adjust with a screw on the front of the machine. With the legs in the shortest position there was a gap of about 2" between the top of the dishwasher and the underside of the countertop. The most difficult part was hooking up the electrical just because of having to lie flat out on my stomach and work in the tiny area under the door. Actually no the most difficult part was trying to understand the installation instructions which were nothing but 22 diagrams with no descriptive text. I did have 3 parts leftover that were in the parts bag - a piece of white rubber about 6 inches long, some kind of metal gadget with a hook on the end about 1.5 inches by 1 inch and one extra screw. I have no idea what these are for and did not see them in any of the 22 diagrams. Also what is the purpose of the metal plate with the mirror finish that attaches under the front of the countertop? It is about 23" wide x 4".

Loading the dishwasher will take some getting used to. According to the manual, it can hold 16 place settings i.e. 16 each of dinner plate, salad plate, bowls, saucer, cups, glasses and silverware (knives, large & small forks, large & small spoons).

Gary


Post# 755018 , Reply# 15   5/5/2014 at 09:54 (3,615 days old) by PassatDoc (Orange County, California)        

Good luck with the Miele. It should give you years of enjoyment, plus you have the satisfaction of owning the DW you really wanted, rather than the compromise DW.

Speaking of compromises, I think one factor in Bosch's USA success for their dishwashers is that parts and service are easy to obtain, perhaps not as easy as for domestic brands, but close. Also, since they are sold by major "big box" retailers, one can buy "in-home repairs" coverage plans. I know of several friends who wanted a Miele but who wound up with high-end Bosch because it was backed by major retailers and/or the availability of "in home" coverage plans. Miele is still the superior machine, but owning one in North America is a bit more risky, for reasons you have detailed, than owning one in Europe.

Since I don't own a truck or large SUV, I never checked with our major retailers here to see if they waive delivery fees if customers pick up from the store. In some cases the stock is delivered from a regional warehouse and not from the retail store, so it wouldn't make sense for them to deliver free to the store for customer pick up. Some independent stores have a warehouse adjacent to the retail store, and it would be there where one might be able to get out of paying a delivery charge. A $50-75 delivery fee for an appliance here in California is about standard, and someone getting the flat rate fee for a two-hour delivery trip would be considered to have struck a major bargain. There is a desert resort community outside of San Diego called Borrego Springs, and the only retailer that delivers there is Lowes, but for their standard delivery fee (same as to an urban area). The residents consider it a bargain, given their remote location.


Post# 755024 , Reply# 16   5/5/2014 at 11:21 (3,615 days old) by logixx (Germany)        

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Take a picture of the "extra" items and post it here. Should make them easy to identify. That metal plate is a steam deflector so your coutners don't warp or come apart from steam that escapes if you open the door mid-cycle.

 

Alex


Post# 755079 , Reply# 17   5/5/2014 at 15:54 (3,615 days old) by petek (Ontari ari ari O )        

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The metal plate I believe is a steam shield to protect the underside of the counter above the door opening. The hook might be for attaching the dw to the countertop.

Post# 755135 , Reply# 18   5/5/2014 at 19:48 (3,615 days old) by countryguy (Astorville, ON, Canada)        

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According to the diagrams the dishwasher is NOT attached to the countertop. With the door open there are 2 holes on each side where screws are inserted to fasten to the cabinet. I thought the metal plate was a shield but I just wondered why it had such a mirror finish on it.

Gary


Post# 755141 , Reply# 19   5/5/2014 at 20:36 (3,615 days old) by countryguy (Astorville, ON, Canada)        

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Here's a pic of the 2 parts that I don't know what they are used for

Post# 755143 , Reply# 20   5/5/2014 at 20:40 (3,615 days old) by countryguy (Astorville, ON, Canada)        

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Pics of the Miele. Sorry they are blurry.

Post# 755144 , Reply# 21   5/5/2014 at 20:41 (3,615 days old) by countryguy (Astorville, ON, Canada)        

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#2

Post# 755145 , Reply# 22   5/5/2014 at 20:42 (3,615 days old) by countryguy (Astorville, ON, Canada)        

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#3

Post# 755147 , Reply# 23   5/5/2014 at 20:43 (3,615 days old) by countryguy (Astorville, ON, Canada)        

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#4

Post# 755168 , Reply# 24   5/5/2014 at 22:17 (3,615 days old) by petek (Ontari ari ari O )        

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Seeing that picture of that little clip and trying hard to remember when we installed our Miele back in the 90's.. I'm really thinking it had something to do with attaching it to the countertop somehow. Someones gotta know around here.

Post# 755204 , Reply# 25   5/6/2014 at 07:09 (3,614 days old) by logixx (Germany)        

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No idea. The metal part is shown in every installation manual but never used. Maybe send the picture to Miele and ask them...


Post# 755213 , Reply# 26   5/6/2014 at 07:40 (3,614 days old) by countryguy (Astorville, ON, Canada)        

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The white rubber looking strip (about 6-7 inches long) next to the metal clip was also in the parts bag - no idea what that is for either. I have sent the pic to Miele.

Post# 755215 , Reply# 27   5/6/2014 at 07:46 (3,614 days old) by Yogitunes (New Jersey)        

yogitunes's profile picture
nice machine Gary......very nice design inside....

that white strip looks to be like an edge guard you would slide over a sharp area, but where?.....

and willing to bet that metal piece gets mounted to the floor in the back, and the machine slides under it as an anti-tip device like they use on stoves...

oddly enough they use these too to prevent the machine from sliding out when installing in a mobile home...


Post# 755216 , Reply# 28   5/6/2014 at 07:49 (3,614 days old) by mrb627 (Buford, GA)        
Second Part

mrb627's profile picture

It certainly looks like that one extra item is a key of some kind.

 

Malcolm


Post# 755218 , Reply# 29   5/6/2014 at 07:52 (3,614 days old) by countryguy (Astorville, ON, Canada)        

countryguy's profile picture
Thanks Martin. I thought the white strip might be some kind of edge guard too but since it is only about 6" long I have no idea where it would go since the top, sides and back of the dishwasher are all covered. The sides of the dishwasher are screwed into the cabinetry so no chance of it tipping over.

Gary


Post# 755220 , Reply# 30   5/6/2014 at 08:32 (3,614 days old) by logixx (Germany)        
From the German installation manual

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The thing is used if you have no cabinet next to the dishwasher on one side.


Post# 755234 , Reply# 31   5/6/2014 at 10:38 (3,614 days old) by countryguy (Astorville, ON, Canada)        

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Ok, that makes sense. Do the German instructions provide any clue as to what that white 6" rubber strip is used for?

Post# 755235 , Reply# 32   5/6/2014 at 11:05 (3,614 days old) by logixx (Germany)        

logixx's profile picture

Nope. It's not supplied with the Euro units.


Post# 755237 , Reply# 33   5/6/2014 at 11:56 (3,614 days old) by jerrod6 (Southeastern Pennsylvania)        

Dont you just hate those pictures. Mine had 32 frames of pictures without word one. I didn't install my machine, but I did look at the pictures. I didn't understand anything, and when I tried to go through them I ended up with things attached to other things that they shouldn't have been. I know there's as place for pictures today, but honestly I would just rather have the words...even if I have to translate them. I guess I am not a very visual guy. Looks like you got the machine in the cabinetry just fine.

What model do you have and what cycles have you tried so far?





Post# 755244 , Reply# 34   5/6/2014 at 12:23 (3,614 days old) by countryguy (Astorville, ON, Canada)        

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I like a combination of CLEAR pictures and words. And all the different symbols/pics used for 'do not touch', 'electrical hazard', etc. just annoy me....I spend more time trying to figure out what the picture means! Give me clear, precise, written English any day.

The model is G4225 SCU Futura Classic. The only cycle I have used so far is the Rinse and Hold which is 14 min. in length. I haven't had time to dirty any dishes :-)

Gary


Post# 755258 , Reply# 35   5/6/2014 at 13:43 (3,614 days old) by countryguy (Astorville, ON, Canada)        

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Here is the reply I received from Miele regarding the 2 unknown parts.

 

These 2 items are not required here in Canada. The metal piece on the right is used to secure the unit at the top but here in Canada, we mostly secure the unit with screws

on each side.  The silver part is also a cosmetic part use for the top corner which again is not required for our Canadian installation configuration.


Post# 764343 , Reply# 36   6/18/2014 at 08:56 (3,571 days old) by countryguy (Astorville, ON, Canada)        

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I got an email today from Miele. They are offering a discount on the extended warranty - 4 additional years for $210 (regularly $240) and 9 additional years for $510 (regularly $570) plus provincial tax of 13 percent. A $25 voucher would also be included for the Miele Boutique (eg. Miele dishwasher detergent, salt, vacuum bags, filters, accessories, etc.). The service call fee for a technicians visit is $199 plus parts and labour. The closet technician would be in Toronto - 3 hours away. So I'm wondering if I should buy the extended warranty? Is this dishwasher likely to have problems in the first 5 years?

So far I have tried every cycle but without using the turbo function (this is supposed to decrease the time for each cycle but also use more energy). All the dishes have come out spotless. Some water drops remain on plastic items even with opening the door right after the cycle finishes. It does take some getting used to loading but I think it holds just as much as my K/A did. It is very quiet and I do like having the cutlery tray.

Gary


Post# 764344 , Reply# 37   6/18/2014 at 09:08 (3,571 days old) by petek (Ontari ari ari O )        

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Well if there's no "gotchas" in the additional 4 years and it includes all that driving time etc I'd get it. How many did you get with the original warranty?

Post# 764345 , Reply# 38   6/18/2014 at 09:16 (3,571 days old) by countryguy (Astorville, ON, Canada)        

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The basic warranty is 1 year. I am going to call to make sure that this extended warranty includes driving up here to repair it if need be as well as how long I would have to wait to get it repaired.

Gary


Post# 764348 , Reply# 39   6/18/2014 at 09:32 (3,571 days old) by petek (Ontari ari ari O )        

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You know what happens if'n when something goes awry. You call them, the make an appointment for a week or two later unless you're lucky and he's going to be in the area sooner.. Guy comes out, inspects, doesn't have part. Leaves. Then they call you back when the part comes in a week or so later and they make another appoint for the following week. Figure on 3 weeks to a month of handwashing unless all the stars align in your favor LOL

Post# 764358 , Reply# 40   6/18/2014 at 11:00 (3,571 days old) by henene4 (Heidenheim a.d. Brenz (Germany))        
5 years without problem: Probable.

10 years without fault: Possible, but not as common as 5 years.
560$ for 10 years of warranty is a lot, but one fault during that time (and it probably wouldn't need to be something major) and you'll have it back!
And there are some cases known in which, after 7-10 years, either of the pump fails. And keep in mind: 3 hours drive to you and back: at least 300$.
One hour work: 120$. Part: at least 90$. And there you are. So it is worth thinking about the investment.


Post# 764477 , Reply# 41   6/18/2014 at 19:08 (3,571 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
Extended Warranty For A Miele DW

combo52's profile picture
I would not do it, $500+ is a lot of money, but the real issue is you should never buy a product that you can not afford to have repaired, buying service contracts has NEVER made anyone better off financially, yes it is just like playing the lottery, every once in a while you win something but overall you might as well just throw 3/4 of the money you spend on SCs out the window.

It is also interesting to note that buyers of SCs usually replace their appliances much sooner than people who never buy contracts and SC buyers usually have longer waits for repairs to be completed and are usually less satisfied with the repair service they get on their appliances. So even if you are a millionaire and have money to burn, you are better off burning it, LOL.


Post# 764488 , Reply# 42   6/18/2014 at 19:56 (3,571 days old) by henene4 (Heidenheim a.d. Brenz (Germany))        

Thats a good point about not buying a appliance that will be to expensive to be repeared.
But within the 5 year range, you should be safe. As long as you take a tiny bit of care about your DW.
But anyway: I never understood whats the difference between a service plan, a service contract and a extended warranty. Can somebody please explain me this?
I mean, I understand what Miele does (it is like changing that little number in you warranty brochure from 1 to 5/10),but whats about these service plans and contracts?


Post# 765768 , Reply# 43   6/25/2014 at 07:36 (3,564 days old) by countryguy (Astorville, ON, Canada)        

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As I understand it all 3 terms - service plan, service contract and extended warranty - all mean the same thing, just different manufacturers give them different names.

I contacted Miele and was told that although the closest Miele technician is in Toronto, they do have authorized people that have been trained to repair Miele appliances about 1 hour south of where I live. So I'm thinking I may opt for the 5 year extended warranty at $210.

I've now tried every cycle on the dishwasher and everything has come out clean. I do find that the dishes are not always completely dry because I run the dishwasher at night so I am sleeping and cannot open the door when it finishes. Since the heating element is not exposed on the bottom of the tub like in most dishwashers...where is the water heater located? Is it inline like on front load washing machines? I also noticed that there does not seem to be any kind of float mechanism for controlling the water fill?

Gary


Post# 765779 , Reply# 44   6/25/2014 at 08:30 (3,564 days old) by nmassman44 (Brooksville Florida)        

nmassman44's profile picture
The water heater in your machine is located in the wash pump. It's a ring inside the wash pump chamber encircling the impeller. Heats water very quickly I might add. The pressure switch for water level is also in the wash pump. I know in mine, it has the pressure switch plus the computer monitors the motor for how much of a draw of power the motor uses. Mine also has a speed sensor as well since the pump speed is variable according to cycle. You can't get any better than Miele.
If your machine ever needs service, Miele is very good at taking care of its customers.


Post# 765786 , Reply# 45   6/25/2014 at 08:50 (3,564 days old) by henene4 (Heidenheim a.d. Brenz (Germany))        
AFAIK...

... there is a simple float mechanism just like Bosches on the left hand side, or did that change?
Anyway, Miele got one of the most genious and effective heating system. They place 1800-2000W heating power on a suface so incredibly small,the difference from water to heater is always high enough to maintain proper effective heating. Only down side: if ever someting happens in this area, it is hard to repear. At least, on Bosches, they just placed a heater in a simple plastic housing right behind the pump. Not as efficent and smart, but cheaper to build and repleace.


Post# 765856 , Reply# 46   6/25/2014 at 13:00 (3,564 days old) by logixx (Germany)        

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The water level in a Miele is intially controlled by a flow meter and then extra water is added on the basis of the pump's current draw and options added to the cycle. Bosch uses the same system and adds a sensor-controlled drain pump that can detect when all the water has drained (via the electronics reading its current draw) and stops. With Bosch, the heater is also integrated into the recirc pump - makes the whole thing expensive to replace.

 

BSH heating pump:


Post# 765859 , Reply# 47   6/25/2014 at 13:15 (3,564 days old) by henene4 (Heidenheim a.d. Brenz (Germany))        

Thats the ecosilencedrive version. I am pretty sure that the normal pump modells have a heater in a caseing... At least, all our 45cm models were like that...

Post# 765897 , Reply# 48   6/25/2014 at 15:23 (3,564 days old) by jerrod6 (Southeastern Pennsylvania)        

Agree with Logixx.  Current Miele's don't use a float.  They use a flow meter that is contained inside of a part called the water path.  You can see this part in the video above when they show water running through it.  This part depending on the model can do many things.  I have an older 7 year G2830.  In mine this part has a water meter that measures the amount of water coming in.  It takes a different initial amount of water based on cycle so it uses this to know how much has come in and how much finally comes in.  In mine the Normal cycle takes the max amount of water that is allowed, other cycles take less amounts per fill.  My machine is older, newer ones may act differently. This part also has the water softener resin at the bottom and the part has different paths the water can take.  

 

This part is used to mix hard and soft water in some cycles, so in the beginning of the fill this part sends some water through the water softener and up into the tub from the bottom of the sump and based on the the water hardness, it will send some water around the softener and let it spill into the left side of the tub.  When it is time to regenerate the water softener resin this part will send the water through the salt container, thru the resin and then down the drain, so there is a lot going on in this part.

 

I know this because some component in mine went bad after 3 years.  My dishes were covered in white film right after the water softener regenerated.  I called service, he connected PC to machine and it showed water softener fault.  The repair guy came back the next week with the new part.  I have the old one in my basement.  I paid nothing for the part, nothing for  2 trip service call which could cost about $170 per at the time. This leads me to say the following:

 

I would at least get the 5 year service contract.  In my case I had the unit installed by Miele and at the time they were offering 1 year contract, but 2 years if it was installed by Miele.  So I had two years and at the end of that I got the additional 5 year contract.   I have not had any other problems with the DW, but I did have problems with my T9820 gas dyer.  I bought the extended contract with it also and in the second year it stopped heating.  I called customer service and gave em hell.    Because of the extended contract they came by the next week, took the old out and delivered the next new generation of that dryer and I paid nothing for it except the $250 I paid for the extended contract. 

 

9 additional years for $510? Yeah I might do that too if it was offered.  I am in no rush to buy new appliances any time soon regardless of how wonderful they are.  With todays NA energy standards next time I buy something I guess it will clean without any water at all... and be a lousy clean at that.

 

 

 

 


Post# 765907 , Reply# 49   6/25/2014 at 16:07 (3,564 days old) by petek (Ontari ari ari O )        

petek's profile picture
Our old Miele had the turbothermic fan forced drying, Dishes always came out dry without having to pop the door open. Do they not offer than anymore or is it all just residual heat/condensing?

Post# 765976 , Reply# 50   6/25/2014 at 19:18 (3,564 days old) by countryguy (Astorville, ON, Canada)        

countryguy's profile picture
I think that there is a fan in my dishwasher or at least I can hear what sounds like a motor running during the last hour of the cycle.

Post# 765990 , Reply# 51   6/25/2014 at 20:11 (3,564 days old) by logixx (Germany)        

logixx's profile picture
None of today's Miele dishwashers have the vent opening in the control panel. The fan sits in the bottom of the unit and blows air around the stainless tub for condensation drying. AutoOpen models will also open the door at the end of the cycle.

Post# 766106 , Reply# 52   6/26/2014 at 07:23 (3,563 days old) by countryguy (Astorville, ON, Canada)        

countryguy's profile picture
So is the air being drawn in and exhausted from the bottom of the dishwasher?

Post# 766129 , Reply# 53   6/26/2014 at 08:18 (3,563 days old) by mrb627 (Buford, GA)        
Air Flow

mrb627's profile picture
Air loops around a channel on the outside of the tub. Some dishwashers with fan-forced drying can suck in dust bunnies from the outside and contaminate your sanitized dishes. Resulting in sickness and eventual death, LOL.

Malcolm


Post# 766133 , Reply# 54   6/26/2014 at 08:30 (3,563 days old) by countryguy (Astorville, ON, Canada)        

countryguy's profile picture
I understand that air is looping around the tub but where is that air coming from. The dishwasher is in a cabinet so there has to be an air intake and exhaust in order for there to be air movement. So I'm guessing that this is on the bottom of the dishwasher and the air is coming from around the toe kick plate?

Post# 766136 , Reply# 55   6/26/2014 at 08:50 (3,563 days old) by logixx (Germany)        

logixx's profile picture

Air is sucked in from behind the toe kick. The sercive manaual doesn't say where it's exhausted, though. On the AutoOpen models, the air is exhausted underneath the counter to prewarm it so that no condensation forms when the door opens.

 

Below is a drawing of the fan and the channel that guides the air up and along the tub. (I added the arrows)


Post# 766153 , Reply# 56   6/26/2014 at 10:22 (3,563 days old) by countryguy (Astorville, ON, Canada)        

countryguy's profile picture
Thanks for the info and the drawing. The next time my dishwasher is in the dry cycle I will have to put my hand near the toe kick to see if I can feel air movement.

Post# 777712 , Reply# 57   8/17/2014 at 08:32 (3,511 days old) by vsc (Chicago)        
Service Manual?

Can someone point me to a recent Miele dishwasher service manual? I would like to review the design as shown in the manual before I drop money on a new machine to replace my Bosch.

For reference I'm considering either the machine cited in this thread, or the 5225 which is one step up.


Post# 777717 , Reply# 58   8/17/2014 at 08:58 (3,511 days old) by logixx (Germany)        

logixx's profile picture

Here's a link to the previous series (G1000 and G2000). I doubt the newer models have changed much.

 

applianceservicesecretsmembership...


Post# 777722 , Reply# 59   8/17/2014 at 09:35 (3,511 days old) by vsc (Chicago)        

Thank you. That is exactly what I was looking for. I agree they refine the design, not start over...


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