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Thread Number: 53944
Aqualits Glass just Smashed |
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| Post# 762743 6/10/2014 at 11:46 (3,606 days old) by ariston4life ((Dublin) Ireland) | ||
hi all, our Aqualtis machine which i bought on the 20 December is broken, today the door glass just smashed while it was on, there was nothing in the machine it was on a maintenance cycle ( told my mam to do one every once and a while) and she shouted up to me at the end of the cycle saying the glass was smashed, so i ran down and low and behold the entire bottom part of the door glass was shattered, cant figure out how it happened tho. idea's anyone? im fuming over it. only 6 months old.
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| Post# 762749 , Reply# 1 6/10/2014 at 12:15 (3,606 days old) by HotpointWMA64 (North Yorkshire) | ||
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They have a design fault i believe. Alot of hotpoint machines have had this happen recently. Moral of the story, avoid hotpoint and indesit machines they are seriously unreliable. | ||
Post# 762757 , Reply# 2 6/10/2014 at 12:49 (3,606 days old) by henene4  (Heidenheim a.d. Brenz (Germany)) |
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Warranty? I do not want to scare you, but as far as I know, most companies including Indesit, take glass out of the waranty. You might want to check that. So, maintanance was done at 95°? At which stage did your mother recognize it? May be that the low water wash heated the glas and as the cooldown started, the glas got hit by pure cold water and thus shattered? | ||
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Post# 762759 , Reply# 3 6/10/2014 at 12:51 (3,606 days old) by paulg (My sweet home... Chicago) |
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Numerous causes of spontaneous glass breakage. | ||
| Post# 763054 , Reply# 5 6/11/2014 at 13:58 (3,605 days old) by solsburian (SE Northumberland) | ||
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I'd get them to replace the drum/tub too as there may be pieces of small glass caught between the inner and outer tub, potentially causing more damage to the machine and to clothes. | ||
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Post# 763057 , Reply# 6 6/11/2014 at 14:09 (3,605 days old) by RevvinKevin (Tinseltown - Shakey Town - La-La Land) |
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I'd get them to replace the drum/tub too....
Yeah good luck with that. If they do repair it under warranty they will only replace what is damaged or defective, they aren't going to replace something else on the machine "just because you want them to".
Besides, any glass in the wash drum can be vacuumed out. If any pieces of glass were small enough to go through the holes to the outer drum, they will end up in the lint/button trap OR possibly be flushed down the drain.
Kevin | ||
| Post# 763106 , Reply# 8 6/11/2014 at 19:08 (3,605 days old) by ariston4life ((Dublin) Ireland) | ||
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The machine was on a 60 degree wash, very unlikly that the temperature caused it, the glass exploded inwards to the drum and there are shards of glass all around the drum and in the door seal also one of the paddles was damaged too, they've been in touch and offered to fix it but honestly id rather have an Non Hotpoint replacment machine, so im in discussions with the retailer to have it replaced. This is my third Hotpoint machine in 4 years each have had mulitple problems so im loosing faith in the brand.
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| Post# 763228 , Reply# 9 6/12/2014 at 12:29 (3,604 days old) by HotpointWMA64 (North Yorkshire) | ||
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Hotpoints were quite good up until certain WF's and then started declining in quality badly. So if you like hotpoint and want a faithful machine just get something WF or previous because they are reliable. | ||
| Post# 763263 , Reply# 10 6/12/2014 at 14:53 (3,604 days old) by ariston4life ((Dublin) Ireland) | ||
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The retailer has agreed to swap it for a different machine, so tomorrow this will be arriving
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Post# 763266 , Reply# 11 6/12/2014 at 15:04 (3,604 days old) by henene4 (Heidenheim a.d. Brenz (Germany)) |
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Good choice! These BSH wash good, rinse and spin well and are silent! | ||
| Post# 763279 , Reply# 12 6/12/2014 at 16:01 (3,604 days old) by HotpointWMA64 (North Yorkshire) | ||
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looks great!! | ||
| Post# 763302 , Reply# 14 6/12/2014 at 17:40 (3,604 days old) by Haxisfan (Europe - UK / Italy) | ||
Hotpoint unreliable? Maybe so... but... 
This spontaneous glass smashing saga has been affecting quite a few front loading washers: the biggest offender is Beko... and up to a while ago, it was followed closely by Miele. Recently, so many machines from lots of different manufacturers have been affected too: feel free to read the article below:
conversation.which.co.uk/energy-h... | ||
| Post# 763320 , Reply# 15 6/12/2014 at 18:58 (3,604 days old) by ariston4life ((Dublin) Ireland) | ||
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i was able to get the TOL Bosch because its on special offer, down from 900 to 580, some mad promotion they were doing so i choose that one after reading about it. it will be delivered by 1 pm tomorrow cant wait to see it, im still very saddened at the way it ended with the Hotpoint, i wont have another hotpoint for a very long time after my experiance.
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| Post# 763644 , Reply# 16 6/14/2014 at 15:39 (3,602 days old) by ariston4life ((Dublin) Ireland) | ||
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| Post# 763771 , Reply# 17 6/15/2014 at 08:25 (3,602 days old) by electron1100 (England) | ||
Beko The Funeral Companies Freind
You have to hand it to Beko for probably harming more owners than any other make, fridges that catch fire, gas cookers that leak and of course this now, I was attacked by a Beko washing machine when I worked on site, the lid was off so I stood on the soap draw assembly to get a leg up and it collapsed so I fell backwards onto a load of small electrical items.........we were used to stepping on things to get a leg up, but this one wasn't up to the job :-)
Three cheers for BEKO :-) | ||
| Post# 763864 , Reply# 19 6/15/2014 at 19:47 (3,601 days old) by ariston4life ((Dublin) Ireland) | ||
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| Post# 764142 , Reply# 20 6/17/2014 at 03:00 (3,600 days old) by Aeg03 (London, UK) | ||
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So?? Just because your Beko failed after a short space of time does not mean that all other Beko's are doomed the same way. | ||
| Post# 764492 , Reply# 21 6/18/2014 at 20:31 (3,598 days old) by ariston4life ((Dublin) Ireland) | ||
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I didn't say that, no need to get annoyed about it, all i was saying is with my experience with my own beko (which i really liked, until it broke) and having to fix several others MY opinion of the brand is that it is not good. Having said all this i do like the look of their 2014 range, they look better built than the previous generation.
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| Post# 764493 , Reply# 22 6/18/2014 at 20:32 (3,598 days old) by ariston4life ((Dublin) Ireland) | ||
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my Bosch with the drum light on :)
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