Thread Number: 5517
No more Whirlpool washers for me! |
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Post# 116862 , Reply# 4   3/22/2006 at 00:05 (6,607 days old) by golittlesport (California)   |   | |
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Post# 116891 , Reply# 5   3/22/2006 at 07:16 (6,607 days old) by laundromat (Hilo, Hawaii)   |   | |
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Post# 117139 , Reply# 6   3/23/2006 at 07:32 (6,606 days old) by bobbyderegis (Boston)   |   | |
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Where are Speed Queens made? Bobby in Boston |
Post# 117994 , Reply# 7   3/27/2006 at 09:01 (6,602 days old) by kacyc1 (Chico, CA)   |   | |
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Post# 126572 , Reply# 8   5/4/2006 at 17:54 (6,563 days old) by irishwashguy (Salem,Oregon.............A Capital City)   |   | |
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Speed Queen is made in Ripton, WI.----Fabulous machines!!! I would make sure that you tell Whirlpool what you will do if they do not fix it. I had a friend of mine that had trouble with a WP dryer in a duet set, she raised enough hell with them, they gave in and now she has a new one. There are also lemon laws with applances. After three repairs in the first year, in my state, they are required to replace it.
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Post# 127028 , Reply# 12   5/6/2006 at 15:41 (6,561 days old) by panthera (Rocky Mountains)   |   | |
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When I was working in the second-hand appliance shop, we seldom had complaints - even one repair call would eat the whole profit. So we paid close attention to our work. The few problems we did have, however, were prioritized by a grouchy (ok, bitchy) secretary who scheduled them by a simple system: If the customer was rude to her, they were last on the list. I think this is a universal. As far as the US made stuff goes, it is sad but true - American companies don't give a plug nickel for their employees or their customers. They have focussed on the "bottom line" for so long that they have forgotten that without satisfied customers, they are soon out of business. Or maybe, with their golden parachutes, they don't even care about that. Buy a LG or a MIELE or a Bosch. Forget the rest - they could not care one jot less about you as a customer. The Koreans and Germans don't care much either, but they built high quality and service it well. |
Post# 129654 , Reply# 14   5/18/2006 at 16:14 (6,549 days old) by johnb300m (Chicago)   |   | |
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Sweettalking the customer service people is the only way to go. if you rant and rave like a maniac, you'll never get anything. I buy all HewlettPackard electronics and i love them. With the large amount of their product i have, i sometimes run into a problem. No worries, i just call up HP and have a friendly conversation with the reps....and as long as you're polite and tell them your problem and be very educated about the issue at hand to possibly correct their mistakes, while still being nice, they'll help you. I can't tell you how many free replacement parts or discounted sources HP has given me. Don't yell, and if the person on the phone won't help you, just hang up and call back, you'll almost never get the same person. |
Post# 129847 , Reply# 15   5/19/2006 at 11:30 (6,548 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)   |   | |
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Post# 129938 , Reply# 17   5/19/2006 at 16:44 (6,548 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)   |   | |
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Post# 130196 , Reply# 18   5/20/2006 at 15:58 (6,547 days old) by sudsmaster (SF Bay Area, California)   |   | |
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Perhaps the drum bearing was failing prematurely, and the gray discoloration was from the black moly bearing grease leaking out? re: I count FL machines made in the USA: Speed Queen (good machine, cycles too short, no heater avail on front control model) Frigidaire Affinity (nice machine, but owned by Electrolux) Bosch Nexxt (made in USA, company is German) Maytag Neptune (original Neptune 6500, may be disconinued by now, though) Personally, though, if I were looking for a replacement for my Neptune pair, I'd be considering the GE FL Adora, or the Affinity. Both are non-tilted drums, and available with heaters. The best buy at this point seems to be the GE, although the Affinity is close in price/capacity/performance. What I don't like are the dumbed down limited cycle choices, I guess I've been spoiled by the Neptune 7500's LCD menu-driven interface. But then, I'm not looking to replace the Neptune anyway. It's working just fine (knock on STPP). |