Thread Number: 57959
/ Tag: Modern Automatic Washers
Miele Novotronic W1986 overflow problem |
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Post# 804274 , Reply# 1   1/15/2015 at 10:11 (3,381 days old) by Tomturbomatic (Beltsville, MD)   |   | |
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Does the little symbol for water intake problems light up when this happens? I would be inclined to say that if shutting off the power does not close the inlet valves, there is a problem with the valves. Is it the hot or the cold or both? |
Post# 804504 , Reply# 5   1/16/2015 at 21:00 (3,380 days old) by Launderess (Quiet Please, There´s a Lady on Stage)   |   | |
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Sounds like one or both of your shock absorbers are going. Had a similar problem awhile back (you can search the archives for that sad tale of woe and misery), which was cured by swapping in new.
With no load present then the tub/machine has no forces to contend with; however under load because of one or both shocks going the machine cannot control movements of the tub properly. If you are going to do the job yourself per my Miele serviceman always do both shocks at the same time. The things come as a set so there you are then. IIRC your machine is of the models that can be serviced from the front, and that is how my guy replaced our shocks. Some technicians including the idiots Miele sent made a lot of noise going on about how difficult the job was. My guy did it in about over an hour (or less) and though some choice words were uttered it was nothing he couldn't handle. |
Post# 804647 , Reply# 6   1/17/2015 at 22:17 (3,379 days old) by richnz (New Zealand)   |   | |
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If water still runs into your machine when the power is off then it sounds like the water inlet valve is faulty. I understand that the solenoid opens the valve and water pressure closes it. |
Post# 804651 , Reply# 7   1/17/2015 at 22:41 (3,379 days old) by Launderess (Quiet Please, There´s a Lady on Stage)   |   | |
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That you can get the leaking to stop for a bit but returns means the thing is dying.
Here in USA we can contact Miele technician and they will give you the part number. You then can order the thing and DIY or wait and have them send a serviceman. Watched the Miele tech swap out the cold water valve on mine when it started to go. Didn't take long and was a pretty straight forward process. If you have the proper tools and know what you are doing it could be a good DIY job. This is fortunate since the part itself is not cheap nor are Miele's call out charges. |