Thread Number: 61049  /  Tag: Modern Automatic Washers
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Post# 836688   8/14/2015 at 20:37 (739 days old) by mamapinky (blairsville pa)        

Speed queen awn432..I've been researching this washer, and since I wanted new, and wanted as close as possible to a old traditional top loader as I could get this made sense to me. I finially went to a dealer with a good reputation to look today, and I liked what I seen, and the price and warranty. I told the dealer what I've gone thru the past several weeks, I did not mention it was sears, he was honest that every once in awhile someone buys a speed queen that's a lemon, but its rare, I was glad he showed his honesty that way, he also said if this should happen it will be swapped out immediately. I have a good feeling that this time it will work out well. He told me to have a bucket of water ready as it should be dumped into the machine before its turned on for a test run, and he suggested I use mean green and wipe the tub out before doing a load of laundry. Its comming tomorrow...yaawhooo. first thing I'd like to do after cleaning it is the clothespin trick, I want to see this in action.I'm open to any advice you all have, the good, the bad, and the ugly lol. Thank you Cheryl

Post# 836697 , Reply# 1   8/14/2015 at 21:39 (739 days old) by Gusherb (Chicago/NWI)        

I've been following your posts and have thought that maybe a SQ is the right machine for you! You sure can't get anymore old school then a speed queen these days.

When I got mine I ran it through a hot wash with detergent, then wiped down the basket a few times with cleaner until the residue came off. Also mine started vibrating a lot in low speed spin, it ended up being a new plastic guard they're putting around the capacitor. I pulled it off. (Probably not recommended but I did it anyway).

And currently there's a sort of knocking in spin cycle that sounds like it's related to the belt/tensioner. It does it more on smaller loads and not at all on large loads. It seems harmless but it's more annoying then anything because the washer is in a closet off of the kitchen.

Outside of that I absolutely love this machine and it satisfied my desire for a well built machine that uses plenty of water, has fast cycle times with good cleaning results and doesn't shake the house apart.

Post# 836704 , Reply# 2   8/14/2015 at 22:18 (739 days old) by mamapinky (blairsville pa)        

Jonathan, thank you, an old school is perfect for me with my laundry routine. I always have liked the old traditional top loaders, I like all the water (keep that a secret ) . I rarely treat a stain unless its grease or oil but it always magically disappears in all my top loaders, probably due to hot water, good detergent and soaks. My laundry room is right off the kitchen, I don't mind hearing a washer making its sounds of operation, or a bit of vibration, however a abnormal sound will probably worry me sick lol. I'm excited to get this here, get it cleaned and listen to some new sounds lol. Do you know if these machines have any leveling problems? Thank you for your input..Cheryl

Post# 836793 , Reply# 3   8/15/2015 at 12:49 (738 days old) by mamapinky (blairsville pa)        

The speed queen is here, 1'st thing I did was put the clothespin in place so it would operate with the lid open, than I sprayed white rags with mean green and started cleaning the tub, it was filthy with the polishing compound. Than I dumped a bucket of water in the tub before starting it..I turned it on hot water, extra large load, heavy duty cycle and a 2 tabelspoons persil 2 in 1. I wanted to run an empty load first. When I pulled the knob the water literally poured into the washer, no slow fill and it was true hot. I was very pleased with that. Once agitation started I realized, cool the clothespin worked. Lol. I had watched some vids of this washers spray rinse just before deep rinse, on the vids it showed the water comming straight down into the drum, this one comes out shooting off to the right and actually hitting the clothes. Everything seems to work properly and it sounds good, no squeaks, or bumps. I think I'm gonna love this machine.

Post# 836798 , Reply# 4   8/15/2015 at 13:16 (738 days old) by henene4 (Germany)        

You're correct, SQ did change the fill flume in order to offer the Normal Eco mode which only does a spray rinse.

As stated before, these washers are certanly durable and do their job. They are not fancy or innovative about it, but they do what they need to do.
And they do it fast and thourough.

Post# 836806 , Reply# 5   8/15/2015 at 14:37 (738 days old) by Chetlaham (United States)        

The best gift a person can give themselves. You will have a real washing machine that cleans, works and wont break in the first few years. The more you use your Speed Queen the more you will love it each time.

As others have said the tub will be greasy. Some hot water and suds will do. Add a bucket of water first to.

Of note, if your drain can handle it cut off the restrictor at the end of the hose like I did. And don't use that black rubber thing either, Ive heard it can fall down into the standpipe.

If the water level appears to low its an easy raise.

Keep is updated!

Post# 836815 , Reply# 6   8/15/2015 at 16:49 (738 days old) by Yogitunes (New Jersey)        

yogitunes's profile picture
one side note.....granted your thrilled with the HOT fill, which is great by other standards, but WARM is not exactly a 50/50 mix, more like a 70/30, COLD being dominated, theres no AUTO temp control, but this is sort of how they get around the govt standards for dubbing down the temps......

two things you can do for a WARM wash......

some start the machine with HOT first, filling about 1/3 then selecting WARM......

or if you feel adventurous, some of us have drilled out the HOT side of the valve, equal to the COLD side, giving a true 50/50 mix every time....

but just the same, congrats on your new purchase.......many years of happy wont regret it!

Post# 836821 , Reply# 7   8/15/2015 at 18:04 (738 days old) by washman (Butler, PA)        
As always

washman's profile picture
laundry comes clean when washed in a Speed Queen.

Post# 836824 , Reply# 8   8/15/2015 at 18:25 (738 days old) by Gusherb (Chicago/NWI)        

The 2015 electronic models mix 50/50, idk about the AWN432 but I presume it does as well due to the Normal Eco cycle being added.

Post# 836879 , Reply# 9   8/16/2015 at 03:13 (738 days old) by Chetlaham (United States)        
Normal Eco

What exactly happens with the temperature in the normal Eco cycle? The video says that it fills warm only for a certain amount of time, then starts to fill cold. Does this mean ATC fill? I'm confused.

Post# 836892 , Reply# 10   8/16/2015 at 07:18 (738 days old) by henene4 (Germany)        
Not quite ATC

ATC would mean they incorporated a sensor into the fill system that manages the valve operation dependend on the water comming in.

For example, if your washer is far from the water heater, ATC could decide that it only uses the hot fill for the first few seconds of fill to get hot water to the machind, even if warm is selected.
Or, if you have verry cold cold water, it increases the amount of hot water as well.
On the other hand, if your cold water is verry warm in summer, it will actively compensate this as well by using less hot water.

That was the original thought behind ATC. By now, it is mostly used to dumb down temperatures to meet efficency standards.

SQ does not use this system. However, they have to meet the standards.
So, they pretty much just shut of the hot water valve after a certain volume\time, independent of the actual temperature of the water.
This first burst of warm\hot water helps activate and dissolve detergent, but for the final wash temperature, the impact of this minor ammount of hot water is close to 0.
You still end up with a cool to cold wash. Just with a way more basic, less flexible and less exact way of doing.

Post# 836900 , Reply# 11   8/16/2015 at 07:45 (738 days old) by mamapinky (blairsville pa)        

I used the warm water setting on the speed queen, I ended up with at best with tepid, I know next time to use part hot water fill than switch over to warm. With gov/ regulation, no new machines going to give me everything I want, but I'm not complaining, I do get true hot and full fill.I'm quite happy with this Speed Queen.

Post# 836906 , Reply# 12   8/16/2015 at 09:31 (738 days old) by Chetlaham (United States)        
SQ temps

Ok, Thanks! :)

One question though, how does the machine know when to shut down the hot? Does this mean the fill is timed? Or there is a thermostat in on the fill valve?

Post# 836908 , Reply# 13   8/16/2015 at 10:04 (738 days old) by esty (New Jersey)        

Hi Cheryl, glad you are enjoying your speed queen. If you want I can post a picture of the hook up that I have in back of my washer that my plumber installed to my water inlets so I can have very warm washes and rinses. I can actually regulate my water to any temperature I desire. It involves a garden brass y, and a y hose, and a back flow preventor. I once posted it when someone else asked how to have warm rinses these days.
All the best,

Post# 836925 , Reply# 14   8/16/2015 at 12:51 (737 days old) by maylingsmom (deep south)        

I would be interested in seeing your hook up. Which machine do you have? I have the 432.

Post# 836936 , Reply# 15   8/16/2015 at 14:33 (737 days old) by esty (New Jersey)        

Hi, I have the awn542. I am very happy with the hook up. Let me know if you have any questions.

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Post# 836949 , Reply# 16   8/16/2015 at 16:06 (737 days old) by Gusherb (Chicago/NWI)        

Two questions for you. When you say tepid/not real warm are you using Normal Eco or Heavy Duty cycle? And when you flip the dial over to cold does it fill faster then when you flip it to hot? On the previous years machines it was obvious that the hot water side was restricted and I'm wondering if the 2015 AWN432 is or not.

In regards to the warm fill on the Normal Eco: On my electronic model if you set it to warm or hot it will fill for approx. the first 45-60 seconds on warm then switch over to cold. This is timed and there is no ATC.

Post# 836981 , Reply# 17   8/16/2015 at 21:12 (737 days old) by mamapinky (blairsville pa)        

Jonathan, I'm using the heavy duty cycle, the hot and cold fill at the same rate. I did try the eco, it only has cold fill, no warm or hot , not even when first turned on......I will say the hot runs in much much faster than the GE that was here for a short time.
Beth, thank you for posting that pic, I will let you know if I decide to do that.I don't really have a problem with cold rinse some things I do prefer warm, but I'm trying to save some energy (washer payment lol).but thank you much, hope the kids are well, take care Cheryl
Thank you everyone for the well wishes and advice..I really like this machine, its very close to a real old fashioned top loader, surely the closest I will get in a new machine.

Post# 836983 , Reply# 18   8/16/2015 at 21:25 (737 days old) by Gusherb (Chicago/NWI)        

At that point your tepid warm water is either because the Incoming cold is too cold or the hot water isn't hot enough.

In the winter our cold water coming in is around 40-45 degrees and I have to crank the water heater up accordingly to about 140 to get a 50/50 mix of about 100 degrees or so. Now that it's summer the incoming water is 75 and 130 degree hot water is sufficient for a 110 degree warm wash.

Post# 837010 , Reply# 19   8/17/2015 at 00:53 (737 days old) by jerrod6 (Center City Philadelphia Pennsylvania, U.S.A)        
This is what worries me with the new machines sold

in the USA....45 to 60 seconds on hot or warm then switch over to cold.  There is a lot of water standing in my pipes because the supply pipes are 1 inch in diameter, so in the winter it will take about a minute to even get hot water to the washer, and with incoming cold water at 38F, and if no heater in the washer what kind of wash performance would one get?  Does detergent even work at 40 to 45 degrees?

Post# 837013 , Reply# 20   8/17/2015 at 01:54 (737 days old) by mrsalvo (New Braunfels Texas)        

Congratulations on purchasing a new Speed Queen. I hope that it will give you trouble free results year after year. I bought mine back in the spring, same model as yours, and all in all I think its one of the best washers I've ever bought. I haven't adjusted the fill valve or used the clothespin trick, but its giving me exactly what I want, clean clothes in a short amount of time. I read the handbook carefully and they mention not to overload the machine, so I'm careful to follow those instructions. As for detergents, I read some conflicting advice from service techs so I'm alternating between powdered and liquid detergents, so as to avoid any residue (gumming up) build up in the pump.
Again, I hope you have a terrific experience with your washer and many years use.


Post# 837031 , Reply# 21   8/17/2015 at 06:56 (737 days old) by Chetlaham (United States)        


That is a respectable set up, I will try doing that down the road.

My older AWN412 does fill less on hot and more on cold.

Post# 837119 , Reply# 22   8/17/2015 at 20:54 (736 days old) by mamapinky (blairsville pa)        

Thank you Jonathan, I'm in Pennsylvania I doubt my waters to cold lol, but I do have my hot water tank only set at 130 degrees f...due to grandkids, its really not too much of a problem I can work around it lol.
Jerrod, most of my laundry gets hot water. On the rare warm water load I just fill part way with warm and switch to hot.
Thank you Barry, I mostly use powders once in awhile I use a liquid I was just never a fan of liquids.ya I never overload any machine, I know people that shove so many clothes in the ones on top are dry, all their doing is placing stress on the machine, they sure arnt getting clean clothes out of it. But of course they don't appreciate me saying anything lol.

Post# 837122 , Reply# 23   8/17/2015 at 21:01 (736 days old) by mamapinky (blairsville pa)        
I think there's rust in my Ss drum

I can't get a pic to post here, I did manage to get one posted on GW but it looks like rust on the stainless steel drum of my new speed queen, its not quite the size of a dime, its the color of rust and it doesn't wipe off..I didn't wash anything with paint, markers or anything that could have rubbed off. I have no idea what it could be I thought SS didn't rust? Any suggestions would be greatly appreciated. .thank you cheryl

Post# 837130 , Reply# 24   8/17/2015 at 21:43 (736 days old) by kb0nes (Burnsville, MN)        
I think there's rust

kb0nes's profile picture
My suggestion is to just use the machine. The tub can't rust in any appreciable manner, but it is possible for spots of discoloration to occur (like say when its made). Using the machine should make the discoloration fade with time. Remember you have a good warranty with this machine.

Perhaps Speed Queen needs to start passivating all their SS spin baskets but that would add about $50 to the cost of each machine. It would remove the black grime and make any weld or other discoloration in the basket disappear though. Not sure which people would complain about more.

If you can post a well lit, in focus photo of the spot maybe we can add more detail on what it could be.

I hope this doesn't become a deal breaker on this machine for you! It shouldn't as its very minor, but the next step is to get a nice flat rock for your laundry in that case...

Post# 837139 , Reply# 25   8/17/2015 at 22:38 (736 days old) by mamapinky (blairsville pa)        
trying to post pic lol

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Post# 837140 , Reply# 26   8/17/2015 at 22:40 (736 days old) by mamapinky (blairsville pa)        

Yea I did it

Post# 837141 , Reply# 27   8/17/2015 at 22:40 (736 days old) by mjg0619 (Scranton/Wilkes-Barre, Pennsylvania)        

mjg0619's profile picture
I would say not to worry about it. Speed Queen washers are built like tanks and very rarely does somebody get a lemon.

But, as stated above, their warranty work and dealers are top flight and will immediately correct any problem that may arise.

Speed Queen: The Modern Day Maytag

Post# 837142 , Reply# 28   8/17/2015 at 22:41 (736 days old) by mamapinky (blairsville pa)        

I will try another one in the morning

Post# 837146 , Reply# 29   8/17/2015 at 23:13 (736 days old) by esty (New Jersey)        

Hi Cheryl, looks like rust to me. I would call a service technician. The tub has a lifetime warranty and can be replaced. Did you notice it when you got it?

Post# 837151 , Reply# 30   8/17/2015 at 23:55 (736 days old) by kb0nes (Burnsville, MN)        

kb0nes's profile picture
Great pic, thanks for showing us what you see!

If the spot really bugs you, buff it a little with some fine Scotchbrite. That will remove the rust spot right away. A bit of CLR or Oxalic acid would probably wipe it away too.

When stainless steel is formed, rolled, cut, machined etc., its always possible that a small fragment of steel from the machine tool can be pressed or embedded into the surface. This material will rust and cause a visible stain like this. Passivation is a post finishing process where they soak the stainless piece in a warm acid and it dissolves away any ferric (steel) molecules on the surface to prevent this from happening. It helps to restore a clean, passive corrosion resistant layer on the surface. Its usually only done for critical pieces for medical or food processing industries. It would be WAY overkill for a laundry tub!

I'd just continue to use the machine, the clothing will polish the inside of the tub soon enough. I would NOT call for service, this is a non-issue unless is doesn't go away after a while.

Post# 837170 , Reply# 31   8/18/2015 at 06:13 (736 days old) by mrb627 (Buford, GA)        
Rust Spot

mrb627's profile picture

Is this the only spot in the tub? Or only the one you photographed.
Can you feel it when you rub your finger across it?

I would probably try a little Barkeeper's Friend to see if it would come off easily. I bet it would.

In any case, I recommend retaining the photo in case you need to contact Alliance about it in the future.


Post# 837191 , Reply# 32   8/18/2015 at 08:13 (736 days old) by mamapinky (blairsville pa)        

Hi Beth, no I didnt notice it till last night, even during the initial wipe down. This could only happen to me lol...I will try the barkeepers friend as suggested here. Is it possible the rust could corrode so far thru there would be a hole? I love this washer and its not going anywhere lol. As stated it has a lifetime warranty on the tub so there's no rush to call anyone...I have a load soaking but when its done I want to post another pic if I can get to it with a camera...close to the bottom of the tub, about 2 or so inches up from the bottom theres a ring around the entire tub, it looks like deep groved lines were ingraved into it, it feels slightly rough, so I took a nylon stocking and gently rubbed it over it and sure enough it snagged the stocking. I have to laugh about all of this what's the alternative lol...the laundry gods are sure giving me trouble but it will be resolved, this washer is
Thank you all for your advice, obviously I trust this group of washer genius's...ill get another pic up today.

Post# 837194 , Reply# 33   8/18/2015 at 09:20 (736 days old) by mamapinky (blairsville pa)        

Hope you can see this, I had a devil of a time trying to get this pic, they look like deep ingraved groves that go the entire way around the tub and are rough and a test of running a nylon stocking over it did this set of groves on all SQ's...thank you

Post# 837195 , Reply# 34   8/18/2015 at 09:20 (736 days old) by mamapinky (blairsville pa)        

Oops wrong pic

Post# 837196 , Reply# 35   8/18/2015 at 09:21 (736 days old) by mamapinky (blairsville pa)        

Post# 837197 , Reply# 36   8/18/2015 at 09:22 (736 days old) by mamapinky (blairsville pa)        

Well it won't let me post the pic I choose lol

Post# 837198 , Reply# 37   8/18/2015 at 09:30 (736 days old) by mamapinky (blairsville pa)        

Trying one more time..I choose the pic I want but it keeps sending the first pic

Post# 837199 , Reply# 38   8/18/2015 at 09:31 (736 days old) by mamapinky (blairsville pa)        

Sorry it just won't let me choose a different pic

Post# 837200 , Reply# 39   8/18/2015 at 09:34 (736 days old) by esty (New Jersey)        

Cheryl, where are the grooves you are mentioning?

Post# 837202 , Reply# 40   8/18/2015 at 09:42 (736 days old) by mamapinky (blairsville pa)        

Beth they are just below the botton holes in the tubs side, but not the holes on the tub floor...I posted the pic on garden web...but for some reason here..everytime I choose the pic I want it sends the first pic

Post# 837204 , Reply# 41   8/18/2015 at 09:45 (736 days old) by mamapinky (blairsville pa)        

Post# 837205 , Reply# 42   8/18/2015 at 09:45 (736 days old) by mamapinky (blairsville pa)        


Post# 837213 , Reply# 43   8/18/2015 at 10:53 (736 days old) by mrb627 (Buford, GA)        
Wash Tub

mrb627's profile picture
Can you tell from this image?


Post# 837214 , Reply# 44   8/18/2015 at 10:55 (736 days old) by mrb627 (Buford, GA)        
Or This One?

mrb627's profile picture
Image #2

Post# 837218 , Reply# 45   8/18/2015 at 12:05 (736 days old) by mamapinky (blairsville pa)        

Malcolm, on the second pic they are around that shiny ring around the first row of holes along the side but mine are about 3 inches and rough enough to snag the heck out of nylons

Post# 837221 , Reply# 46   8/18/2015 at 12:20 (736 days old) by mamapinky (blairsville pa)        

Can I ask you a favore...could I try emailing you the pic and see if you can post it? I understand if your busy and can't...thank you cheryl

Post# 837222 , Reply# 47   8/18/2015 at 12:31 (735 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
Have you registered your machine on the SQ website?


Post# 837223 , Reply# 48   8/18/2015 at 12:34 (735 days old) by mamapinky (blairsville pa)        

I read another post where Frigilux looked at a SQ with these same rough groves...Frig, if your around when your SQ was delivered did it have this issue? Thank you cheryl

Post# 837225 , Reply# 49   8/18/2015 at 13:14 (735 days old) by kb0nes (Burnsville, MN)        

kb0nes's profile picture
The roughness you are feeling is either grooving that was left from spinning (rotary forming) the bottom of the basket or it could be scratching from sanding and finishing after forming and welding. This is the unfortunate downside of a stainless basket. With the porcelain coated baskets the layer of glass covers and smooths out these minor imperfections.

The roughness will wear smooth with use but very sensitive garments could be damaged. Of course something that sensitive (Nylons etc) should either be in a laundry bag or hand washed so its not that big an issue. Dragging Nylons dry across the roughness is an overly severe test as they would be wet and floating if they were being washed. As with the rust spot any rough areas could be worked a little by hand with some fine Scotchbrite or even fine wet/dry sandpaper. You can't harm the stainless by polishing it!

Speed Queen does make a very solid and long lasting machine, but there is some crudeness there as well. They don't spend the money to polish that basket to a perfect mirror shine due to labor costs.

Post# 837237 , Reply# 50   8/18/2015 at 14:43 (735 days old) by Chetlaham (United States)        
SQ tub

Still far better then any plastic tub, or GE tub.

Post# 837238 , Reply# 51   8/18/2015 at 14:47 (735 days old) by esty (New Jersey)        

Hi Cheryl, yes, you can try emailing the picture to me. I'll ask my son to post it for you, as I am not sure how to from an email. I keep forgetting to check my tub to see what it looks like around the seem. I am doing non stop laundry today as my older son came back from camp yesterday. However, I can tell you that a nylon gets caught on my seem in places as well. I had my personal technician here for something else a while back and I showed it to him because at times I get small holes in mainly undergarments. He told me that, that will not catch things washing like that. He told me that he has a whirlpool and has the same issue with his undershirts. He thinks it's the cheap cotton being used these days. I now make sure to zip zippers and fasten snaps. It's mainly the same brand undergarments that it's happening to.
My mother's tenant had the same problem with her speed queen. They put a solid vane agitator in hers and her problem was resolved.
Sorry for going off on a tangent.

Post# 837247 , Reply# 52   8/18/2015 at 15:40 (735 days old) by esty (New Jersey)        

Hi again Cheryl, here is a picture of the seem on my speed queen. Does yours look the same?

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Post# 837279 , Reply# 53   8/18/2015 at 19:14 (735 days old) by mamapinky (blairsville pa)        

Great pic Beth, yes that's what I'm talking about, so we don't need to post mine and thank you. Some spots on mine I would be afraid to run my finger over with any sort of pressure, some spots are rezor sharp folks think I could buff it? I am going to watch this rust spot, I guess there's no rush with a lifetime warranty.
Yes the washer was registered online, I need to double check that as the dealer did it while we were in settling the bill.
Its good to know this is all part of having a stainless steel tub, I'm much releived about this since I love this washer.this should have been my first choice all along, you live and learn lol
Thank you all for taking the time to explain all this all to me, I appreciate all you here.

Post# 837282 , Reply# 54   8/18/2015 at 20:25 (735 days old) by logixx (Germany)        

logixx's profile picture
This is the picture Cheryl wanted to post.

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Post# 837285 , Reply# 55   8/18/2015 at 21:55 (735 days old) by mamapinky (blairsville pa)        

Great...Thank you Alex, I appreciate you doing this. This pic reminds me, do you see what looks like something dripping down the tub, yet it was wiped out and dry. Boy that pic shows all the flaws lol again thanks a bunch Alex

Post# 837347 , Reply# 56   8/19/2015 at 13:21 (734 days old) by mrb627 (Buford, GA)        
New Machine

mrb627's profile picture
I went by a local dealer on lunch today. Here is a pic from a machine on the sales floor. Terrible, in my opinion.

Post# 837351 , Reply# 57   8/19/2015 at 14:05 (734 days old) by kb0nes (Burnsville, MN)        

kb0nes's profile picture
Ahh the high cost of American labor compared to the imports, they have to cut corners somewhere. Pity they picked a very visible place that is likely to piss off customers so it may be a mistake long run.

A Scotchbrite wheel like the one in the photo chucked in a cordless drill would make quick work of this issue. Of course the customer shouldn't have to do it!

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Post# 837357 , Reply# 58   8/19/2015 at 15:32 (734 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
Was in shock. Said he was gonna contact his rep about it this afternoon. Feels like .microplane when you run your fingers


Post# 837403 , Reply# 59   8/19/2015 at 22:10 (734 days old) by mamapinky (blairsville pa)        

Phil I have one of those wheels that came with my dremel, do you think that would work but I better make sure its a scotch bright.I think I have one for the cordless drill, I could always pick
one up probably at lowes since I need to go there anyway.
Mrb...ya I think for the price the SQ's tub looks rough, but if that's my only complaint I'm lucky after what I've been thru with new washers, and I really love this machine.

Post# 837404 , Reply# 60   8/19/2015 at 22:32 (734 days old) by kb0nes (Burnsville, MN)        

kb0nes's profile picture
Any fine flexible abrasive wheel could be used. At the factory it looks like they are using something pretty coarse and inflexible to grind down the welds, this leaves behind the scratches. Using a tiny Dremel wheel will take forever, you'd be better off working it by hand.

The question still remains "is this an actual PROBLEM in using the machine"? I would wager it is an entire non-issue. With use the scratches will quickly smooth out. While it feels bad when you run your fingernails across the grain of the scratches, remember the laundry will largely be moving with the grain not against it. Also the garments will be swimming in the water and lubricated by the detergent, damage to the clothing would be minimal. I would give SQ the benefit of the doubt there and say they aren't shipping machines that can't be safely used.

Still this is quite an imperfection to find in an expensive new appliance, they need to do better! This is a problem that is similar (and somewhat related) to the black crud in the spin baskets. Their reputation is at stake here. While SQ machines are heavy and solidly built, they are a bit crude and rough around the edges. They don't have the fit and finish of an Asian machine.

Post# 837407 , Reply# 61   8/19/2015 at 23:18 (734 days old) by mamapinky (blairsville pa)        

I didn't mind the black crud in the basket, about 4 white rags and some degreaser and it was gone, I don't think it should be there to begin with but I knew to expect it. I guess for me this is a small price to pay for what I want in a washer, but they probably should clean their tubs up and smooth them out a bit more. I'm sure it would be a deal breaker for some.

Post# 837413 , Reply# 62   8/20/2015 at 03:52 (734 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
I would hesitate to take action on the seam with a grinder until a call to Speed Queen was made. At the very least, they need to know they have a potential problem in the manufacturing process.

I wouldn't be so quick to dismiss it and continue to use the machine. The agitator is pushing the clothes outward and the burrs are directly in the path. Additionally, the spin drain is going to cause a grating action against anything in contact until the water is pumped away and the load and basket spin together at the same speed.

I seriously doubt that this is Alliance cutting corners to boost profit margins. I would suspect a machining step is being skipped.


Post# 837429 , Reply# 63   8/20/2015 at 07:24 (734 days old) by Chetlaham (United States)        

I would guess it has to do with keeping the cost down on a machine with a great amount of raw material and little profit for SQ in the long run. Years ago material was cheap, today not so much. When you count in the added weight to ship these, then the 20 year life expectancy and the fact few know how to buy a real washer SQ has to stay competitive some way. Its just a guess on my part, however from personnel experience even though the tub looks rough it does not seem to harm clothes. Ive seen agitators to worse.

Post# 837448 , Reply# 64   8/20/2015 at 10:07 (734 days old) by mamapinky (blairsville pa)        

Mrb, no I'm not going to mess with that seam, or the rust spot...I need the dealer to see this in all its glory, I was going to buff the rust, but this morning changed my mind (you know women and mind changes lol) the dealer has been impossible to get ahold of but was instantly on the phone for the sale, I'm calling back in a bit and if I don't get him Saturday I'm popping in.
I have had 2 shirts come out with tiny snags that I know wernt there before going into the washer, this happened yesterday. As sharp as some of these ridges are I can't see how it could be avoided..kinda like playing Russian roulette with the
I thank you all for your suggestions and advice I will let you know what happens...Cheryl

Post# 837450 , Reply# 65   8/20/2015 at 10:15 (734 days old) by kb0nes (Burnsville, MN)        
I would suspect a machining step is being skipped.

kb0nes's profile picture
If this is the case then their quality control SUCKS!

They know the baskets are going out the door this way... If they don't know, then think of all the actual problems they may be missing inside the transmission etc.

I don't disagree with calling Speed Queen and letting them know about it though. I'd still polish the basket myself if it bugged me. Then again I work in a machine shop so it is well within my comfort zone!

Post# 837473 , Reply# 66   8/20/2015 at 14:17 (733 days old) by Frigilux (The Minnesota Prairie)        

frigilux's profile picture
Cheryl---My Speed Queen had the same grooves near the seam. They looked similar to the ones in the photo posted by Beth Ellen. As Malcolm pointed out, they feel like a Microplane file. The grooves look really bad in the photo you posted, Malcolm.

While they are an eyesore, can't say the grooves ever caused damage to fabrics.

Nearly all Speed Queen owners at AW have the top-loader. Wonder if the front-loaders have the same greasy residue and 'grooves' issues?

Post# 837475 , Reply# 67   8/20/2015 at 14:57 (733 days old) by kb0nes (Burnsville, MN)        

kb0nes's profile picture

The SQ front load machines I have stuck my head into look good although I can't comment on the grunge on the new ones.

Photo is from the one I have. This was one of the used ones that John got so it was pretty shiny by the time I saw it.

  View Full Size
Post# 837484 , Reply# 68   8/20/2015 at 16:56 (733 days old) by mrb627 (Buford, GA)        
No grooves

mrb627's profile picture
In the new FL tub that I could see in the showroom.

But I think the FL is smaller in size.


Post# 837485 , Reply# 69   8/20/2015 at 17:05 (733 days old) by kb0nes (Burnsville, MN)        

kb0nes's profile picture
The front load drums are made differently then the top load baskets.

The top loaders have the bottom piece (which I believe is spun) that is welded to the cylindrical formed part of the basket. The nasty scratches we are seeing are where they sanded/ground off the weld flash at the point the two pieces are joined.

The front loader drum has flanges formed that are outside the wash area. The welds are outside the drum so they don't have to worry about cleaning up the flash.

I don't know if the black grunge is a top loader only thing though. Have never heard of it in a front load machine but as Eugene mentioned, they are less common.

Post# 837486 , Reply# 70   8/20/2015 at 17:14 (733 days old) by mamapinky (blairsville pa)        

Quick the new SP TL'ers with the electronics have full fill and true hot wash like the dial model? And do they have a locking lid? No I'm not in the market for one this is purely out of wanting the knowledge so I can pass it on if ask. Thank you all Cheryl

Post# 837502 , Reply# 71   8/20/2015 at 18:37 (733 days old) by mrb627 (Buford, GA)        
Electronic Models

mrb627's profile picture
True Hot Wash
Full Fill
No Locking Lid on ANY SQ top loader.


Post# 837508 , Reply# 72   8/20/2015 at 19:22 (733 days old) by mamapinky (blairsville pa)        

Thank you Malcolm.

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