Thread Number: 6190
Maytag vs Whirlpool Toploaders
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Post# 126430   5/4/2006 at 06:39 (6,557 days old) by msf59 ()        

I am in the market for a new washer/dryer. I did some research on the internet and decided to go with a toploader whirlpool (great reviews). However, when I went to the store to order, I made a rather rash decision. I really liked the larger stainless steel tub of the Maytag and ordered it instead. Now I am reading lots and lots of reviews that Maytags are "junk". Does anyone have some advice or past experiences dealing with this. And if you do - specifically what models did you like. Thanks.




Post# 126495 , Reply# 1   5/4/2006 at 10:51 (6,557 days old) by maytagbear (N.E. Ohio)        
Maytags

are not what they used to be. However, individual units can, and do, vary. My Maytags are from 1997, and I have never had any trouble with them.

Maytag lost focus on being the best made at a fair price. They kept the price, but lowered the build quality.


I do agree with the general consensus about Whirlpool being the best top loader these days.


Lawrence/Maytagbear


Post# 126535 , Reply# 2   5/4/2006 at 15:53 (6,557 days old) by peterh770 (Marietta, GA)        

peterh770's profile picture
If you like the WP, then consider GE whose quality has taken quite a leap forward. These are short, fast agitation machines.

If you like Maytag, consider SQ, as it is more sturdy since it has a longer proven ground in coin laundries. These are 180 degree classic agitation machines.


Post# 126553 , Reply# 3   5/4/2006 at 16:50 (6,557 days old) by toggleswitch (New York City, NY)        

toggleswitch's profile picture
Which is more gentle ?

Short and fast or long and slow?
(And please, it is a serious straight-forward question!)


Post# 126555 , Reply# 4   5/4/2006 at 17:04 (6,557 days old) by westytoploader ()        

Any of the perforated-tub Speed Queens (be it old or new) are very gentle machines and don't have a particularly fast stroke either on high speed; I think it's even slower than their solid-tub predecessors! So needless to say there won't be any shredding with one of these!

I myself like long strokes; they're ALWAYS gentle and more fun...


to watch, that is.

*Ducks and runs*


Post# 126566 , Reply# 5   5/4/2006 at 17:35 (6,557 days old) by irishwashguy (Salem,Oregon.............A Capital City)        
I would say that the Maytags have gone down hill----

irishwashguy's profile picture
If it were between Maytag VS Whirlpool, then truely i would say Whirlpool. Many years ago, Maytag got greedy.Whirpool got inovative and afordable.i had a Maytag Neptune, and it was a piece of junk. This particular machine drove the company into a position where now they are owned by Whirpool. I personally would think that if you were going to get a TL, i would also consider the Speed Queen.I have used one of these myself many times, they are quality w/ a stainless steel tub, as well , that includes the dryer. They are also in alot of comercial laundries.

Post# 126570 , Reply# 6   5/4/2006 at 17:41 (6,557 days old) by dadoes (TX, U.S. of A.)        

dadoes's profile picture
Is this gentle-enough to qualify?

Post# 126587 , Reply# 7   5/4/2006 at 19:16 (6,556 days old) by toggleswitch (New York City, NY)        
Which is more gentle ?

toggleswitch's profile picture
The reason I ask is that my new GE T/L-er is very fast and short in agitation; yet they are so proud of their *German engineering*.

I like the older, slower GE FF and the Maytags agitation much better.

(Well, at least we know that the *new* way requires less time to get the job done).


Post# 126637 , Reply# 8   5/4/2006 at 23:24 (6,556 days old) by toggleswitch (New York City, NY)        
Great video Glenn. Thanks.

toggleswitch's profile picture
Awesome amchine, and yes I personally like that style of agitation.

Post# 126642 , Reply# 9   5/5/2006 at 00:55 (6,556 days old) by tecnopolis (Ocala/Dunnellon, Florida 34481)        

tecnopolis's profile picture
I personaly love MaYTAGS. unless your getting a GE Profile with the stainless steel "extra action tub", they are kinda junky. I don't like suspended tubs like the GE. the Maytag has a "pin point" balancing system which is sturdier. Here's a test, grab the GE's agitator and pull it back and forth. try the same on the Maytag and you will see what I am talking about. Either way, Top loaders are fun.

Post# 126643 , Reply# 10   5/5/2006 at 01:05 (6,556 days old) by tecnopolis (Ocala/Dunnellon, Florida 34481)        

tecnopolis's profile picture
GE Profile w/extra-action tub.


Post# 126655 , Reply# 11   5/5/2006 at 03:52 (6,556 days old) by mixfinder ()        
Maytag

Everyone I know has had to have the couplers, on their Whirlpools replaced, often more than once. The Whirlpool is loud and the agitator clack, clack, clacks to insantity. My sister has a Whirlpool and my mom used to. I purchased the Atlantis set in 2000 and it has never given a moments trouble. It is quiet and makes a breathy whooshing sound. It has larger usable capacity than the Whirlpool and the clothes are very clean at the end of the cycle. Mom bought the current Maytag, the first year, Performa was sold and she has never had any trouble. She washes load after load of jeans because of Wrangler sponsoring their rodeo company and they insist the cowboys look great! (Why are Cowboys such rotten lovers! They all think 8 seconds is a long ride!) I would enjoy the Maytag and rejoice that the spirit God of washers lead you to change your mind. If you are 1/10 as pleased with your Maytag as I am with mine, you'll be very well pleased. I purchased a set of Maytags in 1970 for my mom, my first set in 1977 and my last set in 2000. I have known the past and the present. Nothing is what it used to be. We have to accept that if we are going to age gracefully.
Kelly


Post# 126657 , Reply# 12   5/5/2006 at 04:06 (6,556 days old) by tolivac (greenville nc)        

Belt drives Rule---No shredding short strokes-the long Slooowww strokes are best.If I were to buy a new TL-would go with the Speed Queen.Many commercial "smaller users" use the unmetered ones --this would be beauty and barbershops.

Post# 126669 , Reply# 13   5/5/2006 at 06:17 (6,556 days old) by bajaespuma (Connecticut)        

bajaespuma's profile picture
Isn't the new generation of junky Maytags a reworking of the old Norge design?

And are or aren't the new GE's made by Whirlpool/Sears?


Post# 126693 , Reply# 14   5/5/2006 at 08:35 (6,556 days old) by jasonl (Cookeville, TN)        

I've always had a guilty interest in those GE SS machines. Some of them do spin at 850rpms as well (I think).

Post# 126797 , Reply# 15   5/5/2006 at 16:10 (6,556 days old) by mixfinder ()        
GE vs Maytag

The GE is a fine machine. The agitation is most like the Whirlpool, quick and short. The GE tub appears deeper and more narrow, than the Maytag. The GE is at least twice as loud as the Maytag, in motor noise and with the noticable clack clack clack of the agitator. The washer increases significantly in noise as it ages, much like the old Hotpoints were known for. My sister in law bought hers the first year of the redesign with the larger plastic tub. She has yet to have a repair but it really sounds bad.
The Maytag has a larger opening and a wider tub, which is a slight advantage is loading and unloading. The Maytag is quieter than the GE and makes a breathy whoosh sound with out noticable agitator clack. The agitation stroke is longer and slower and in my opinion creates better roll over. In my experience, the Maytag spins dryer than the GE. At the end of the day, I believe the machines are about similar in durablity and washability. It is going to end up being a choice of who gives the best service, locally, is noise an issue and which machine grabs your fancy. If noise is an issue, the Maytag wins, hands down.
Kelly


Post# 127031 , Reply# 16   5/6/2006 at 16:00 (6,555 days old) by panthera (Rocky Mountains)        
deep, long, slow strokes are what I like

panthera's profile picture
In the end, all modern machines wash well.
The real questions are:
How much damage do you want done to your clothes?
Do you have a reliable service/parts provider close to you? - all modern US machines break more or less continuously.
Do you need to save water/energy/detergent?
If you have a good repairperson for Whirlpool nearby, than even that most-horrid-of-all-brands is the best choice - because you can get it repaired fast. It will break often, of course.
If you have no or only limited access to repair/parts in your area, then you should think very very hard about either pre-90's Maytags or, if new, LG, Miele or Bosch.
Any of the four will run forever without trouble.
If you wash a lot of delicates or your clothes need to last a long time - but are also very dirty, then your best choice is a front loader with water heater built in. Takes longer, but is gentle and cleans best.
If you wash normal clothes that aren't really too dirty, then it doesn't matter too much whether short or long strokes - the clothes will be in the machine for too short of a time for it too matter. But if you have normal clothes that are really dirty, then you should get a machine with long, slow strokes. This will provide the necessary 'activation' while not over-stressing the fibres.
If energy - for heating water or drying clothes is important, then a FL is the only way to go. Same if you have allergy problems with detergents. Way less water, energy, detergent - but way more time.
Make a list and see what is your top priority.
If you have to buy new and US built, then be sure to get an extended warranty. Sears and GE do a good job there - Bosch not so good, Whirlpool, well let's not and say we didn't.


Post# 127037 , Reply# 17   5/6/2006 at 16:31 (6,555 days old) by agiflow ()        

Maybe horrid to you. Not so in my experiences with the brand and i am sure millions of others.

Post# 127039 , Reply# 18   5/6/2006 at 16:43 (6,555 days old) by agiflow ()        

How long Panthera have you been out of the u.s.? We all have a right to our opinions. I like many brands of machine, but i have had nothing but great service from the WP products i have owned/own.

This current Kenmore TL i have now has not needed any repairs (knock on wood) in the three years it has been in use.

For better or worse, these direct drive washers from WP have proven extremely reliable over the years.

The sales figures confirm it.


Post# 127044 , Reply# 19   5/6/2006 at 17:15 (6,555 days old) by mixfinder ()        
What gets discarded

Over the years, I have looked at junk stores and repair shops to see what no one wanted. When I drive by any repair shop and survey the junkers in the yard, Kenmore outnumbers them all. I realize the plastic coupler is a weak link that disables many washers. I assume owners get rid of them before dealing with the "Sears from Hell" repair system. The Kenmore and Whirplool do a super job, I have a Sears unit that came with my condo> The sound of the clacking agitator makes me mental and it is going to be history in short order. There are quieter, equally dependable machines with easier access to parts and service than Sears.
Kelly


Post# 127058 , Reply# 20   5/6/2006 at 17:34 (6,555 days old) by agiflow ()        

My washer is in a basement, so the sound does not really bother me if i even notice it at all. Older Norges, now that was a machine that was incredibly noisy, but they washed well.

Post# 127091 , Reply# 21   5/6/2006 at 20:58 (6,554 days old) by panthera (Rocky Mountains)        
23 years

panthera's profile picture
Pat,
I left in 83. I admit to strong opinions and deep prejudices. I love unimatics and am fascinated by the whole range of real Frigidaire washers. But am no great fan of the rollermatic series.
I think the modern Whirlpool ranges and microwaves (imported and rebadged) are outstanding examples of how to do things right. What they did to Bauknecht, however, is beyond description.
I still think my advice is good: If the only service close to you is for Whirlpool, then by all means buy one of their products -
I don't want to hijack this thread to say anything else on this topic. Tell you what, drop me an e-mail, I'll be happy to hear from you. We can discuss my irrational feelings (or maybe not so irr-).


Post# 127119 , Reply# 22   5/6/2006 at 23:06 (6,554 days old) by dadoes (TX, U.S. of A.)        

dadoes's profile picture
My grandmother had a Whirlpool Design 2000, the original Whirlpool release of the direct-drive design. She had it from about 1985 until 1999 (when I passed a 1991 KitchenAid on to her) and it never had any repairs, not even the coupler replaced. We sold it as a used machine, the buyer was thrilled to get it. I replaced the coupler in the KitchenAid in early 2004, which was the first and only repair it has had, but it now is an extra machine we have and has not been used since late-summer 2004.

Post# 127187 , Reply# 23   5/7/2006 at 10:14 (6,554 days old) by bajaespuma (Connecticut)        

bajaespuma's profile picture
That digital GE dryer is a spiffy looking thing. I have to admit they sound solid when you slam their doors, just like a European car. From the look of them, they are the direct heirs of the GE dryer line--no outsourced parts. CU (if anyone cares) has consistently high rated them.

The washers piss me off so much I won't even look at them. It still infuriates me that they just threw away 50 years of industrial design to sell out to Sears. F--k Jack Welch and his group of ass-kissers.


Post# 127577 , Reply# 24   5/9/2006 at 13:50 (6,552 days old) by cvillewasherbo ()        
ge dryer

i have that ge dryer shown up above--for one year this month. i've had one warranty repair--it got very noisy and squealing. i wasn't home when the repair was made but my mom said the repairman said that the factory had forgotten to put the bearings in? i love the dryer--it's quiet and fast. i especially like the ss interior and the light. it's also large, kinda hard to reach in for one sock at the very back. i would buy it again, but not a ge washer. there is a film clip somewhere on this forum of a ge tl'er in action. i saw no rollover whatsoever. rollover is important to me.

Post# 128011 , Reply# 25   5/11/2006 at 10:11 (6,550 days old) by tomturbomatic (Beltsville, MD)        
Kelly's Clacking

Kelly, there is a thrust washer under the auger part of the agitator and there are little dogs that make it rachet. Either or both of these might need replacing. I have a KA next to the TOL washer from the early 90s and have not had anything go wrong yet. It does not get used as much as it did when new, but it still works without the drive coupler replacement.

In some cases where the coupler breaks, John has found that the motor is not aligned with the tranny and is hanging slightly downward. He thinks that if the machine is handled roughly or dropped, the motor slightly bends the mounting bracket leading to coupler failure. He realigns the motor and then puts on the commercial drive coupler which is not the black, smooth compound one, but one that is almost light gray with tire cord running through it. It is very durable, but if the motor is aligned with the tranny, the coupler is not stressed in a way that leads to premature failure. Granted, it is a shame that frame on which the motor is mounted is only marginal when it comes to ability to support the motors if the machine is dropped, especially the heavier 3 speed ones used in KAs, but once that problem is taken care of, the coupler is not as weak a link as it can be.

The main reason that so many Kenmores & Whirlpools wind up in junk piles and appliance rebuilder yards is that so many are sold and they are so simple to rebuild. But people who liked the belt drive machines usually dislike the direct drive machines and vice-versa


Post# 128020 , Reply# 26   5/11/2006 at 10:48 (6,550 days old) by mixfinder ()        
Clackity Clack

When the plastic dogs on the agitator fail, the agitator stops racheting and the clackity clackity, stops.

Heavenly, like the scene in the Birds, when they withdraw and it is quiet.

The downside is, with out the corkscrew function you're back to a BOL straight vane with no roll over.

The clackity clack is a result of PROPER function.

I have sister in law with a Kenmore Elite and it was becoming so loud she was afraid to use it. One day it didn't wash and she called me to ask what to do.

They live in a remote location in Eastern washington and service techs can't afford the trip.

I told my brother to get a coupler and change it out.

Under inspection the coupler was fine, but the screws holding the motor had worked loose and one had sheared off. The motor was hanging by a thread.

He bought beefier (he's my brother, what would you expect!) screws, drilled out the broken one and merrily she washed awayed at the previous, normal annoying noise level.

Twice since then the noise has returned and my brother has had to retighten the motor.

I used Maytags for so many years I grew accustomed to quiet elegance.

Even my newer Norgetag Atlantis was quiet. It had a lighter breathy sound than the 806.

Kelly


Post# 128021 , Reply# 27   5/11/2006 at 10:49 (6,550 days old) by monkeyward40 ()        
maytag vs whirlpool

i myself prefer my frigidaire toploading washer with indexing tub that aids in the washing action. It has supreme capacity, slower longer strokes so no shredding, and it is heavy duty enough to handle a double bed comforter by itself. And it is a belt drive for a 2006 model. but the only drawback is since it does not have a clutch or brake it has to have a a locking lid and that sucks on the loading and unloading of the washer.

Post# 128027 , Reply# 28   5/11/2006 at 11:03 (6,550 days old) by mixfinder ()        
Locking Intelligence

Isn't it uncanny how that lid lock switch knows how much you want in and still says no!
You can end the cycle, unplug it, change cycles and nothing, nope, nadda, not gettin in!
The ultimate masochist.

Did you hear about the sadist who said to the masochist, "Beat me, Beat me." and the masochist says, "Hell, no!"

Kelly


Post# 128064 , Reply# 29   5/11/2006 at 13:31 (6,550 days old) by tomturbomatic (Beltsville, MD)        

Al you used to have to do is hold the switch down with a screwdriver or something similar and the lock will slide over it and you can watch to your heart's delight. At least that's what I used to do with SQ washers at the coin-op when we took rugs there.

Post# 128193 , Reply# 30   5/12/2006 at 05:08 (6,549 days old) by mixfinder ()        
Getting in

It was after it had a already locked and I trying to get to the next load, or add something or just watch, because I wanted to. I made you wait and you got in on it's terms.
Kelly


Post# 128681 , Reply# 31   5/14/2006 at 03:03 (6,547 days old) by norgeman ()        
What washer brand to buy.

Agiflow I couldn't agree with you more about the Norges. They washed well but were very noisy but I wish I had my Montgomery Wards/Norge washer back as It was the best washer me and my wife ever owned. Since they are no longer only bits and pieces of things used in the new Maytags before the merger/with whirlpool. But let's get down to what I would buy for my next washer and that is Frigidaire or White-Westinghouse in a top loader or front loader. My Dad in Texas has a Frigidaire and has had it for 4 years now and has not had any problems with it at all. Also they have the best pricing of any body. You should be able to get a washer top loader top of the line for around $450. Plus they have a 3/4 hp motor and steel gears in the transmission, also are rated at 20lbs. capacity or somewhere theres about and has great rollover action. Even their front loaders are priced fairly reasonably, somewhere in the range of $649-800. And their front loaders are really good. But it is up to you and what you can aford. Bye for now. P.S. Happy hunting, Norgeman.

Post# 128794 , Reply# 32   5/14/2006 at 20:34 (6,546 days old) by awooff (Peoria, Illinois)        

awooff's profile picture
Mom bought a new top of the line stainless Top load maytag about 4 years ago, MAYTAG ACTUALLY REFUNDED THE EXTENDED WARANTY, stating they would not service her machine anymore.

I cant remember exactly the very first problem with it, all i remember was the motor was replaced and then the next service tech discovered that the timer was actually faulty rather than the motor.

For the last couple of years the machine will wash a few loads then will just stop by itself for a while, evidently for the motor to cool off or something.

also, mom says the machine becomes unballanced with almost every load and walks away from the wall.

I told her to get a whirlpool originally, but she said she wanted the best, "a maytag"

well now im trying to talk them in to getting an older maytag "dependable" line from a used appliance store.


Post# 128808 , Reply# 33   5/14/2006 at 21:33 (6,546 days old) by mixfinder ()        
Timer

I am removed from my Maytags, since they currently reside with my exwife.
I have not paid much attention to service issues with Maytag.

I do know, the timers on the TL Atlantis series, where being replaced in 2002.

The machine would stop, wait and then wiggle again after a rest.

Two of my friends bought new Atlantis, on my recommendation. I is not happy, the other is.

I bought my Maytag at a local dealer.

I ran into the dealer in the grocery store. He told me to give his repairman a call.

Maytag was replacing all the timers, in the series.

One day, Dan, stopped by, replaced the timer and left with a bag of homemade cookies.

I personally love the machine and it's performance.

In the late 90's Sunbeam had cheapened all the materials used in manufacturing the self lowering toaster. It simply would not stay in specs when it warmed and cooled. The metal parts were too tinny. One of the greatest toasters ever engineered was forced to endure a humiliating demise.

Perhaps that's whats up with the Maytag.

Your mom has lots of options, through the channels of customer service. Perhaps Whirlpool will be more concerned with brand reputaion and willing to revisit your mom's washer.

I hope she got a refund of her premiums paid on the extended warrantee. That piece of the story may be what gets her some monetary relief if Maytag admitted the machine was not worth being warranted.

Our state has a lemon law that includes many items that are sold with a warrantee. Perhaps that is another option.

Even if the Norgetag is puking junk, there are 1,000s of them out there washing. It's only wires and gears so it should be able to make it run.

Kelly



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