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Thread Number: 62646
/ Tag: Modern Dishwashers
😠 really!!! |
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| Post# 852146 11/16/2015 at 23:50 (3,080 days old) by Jetawayjuan (Michigan/Phoenix) | ||
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The top rack of my kitchenAid dishwasher fell off!I purchased this machine only 3 years ago. Not sure what my next move will be. | ||
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| Post# 852158 , Reply# 1 11/17/2015 at 01:56 (3,080 days old) by jkbff (Happy Rock, ND) | ||
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Post# 852167 , Reply# 2 11/17/2015 at 04:27 (3,080 days old) by askolover  (South of Nash Vegas, TN) |
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Post# 852577 , Reply# 3 11/18/2015 at 22:17 (3,078 days old) by Volvoguy87 (Cincinnati, OH) |
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Top rack. | ||
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Post# 852604 , Reply# 4 11/19/2015 at 07:23 (3,077 days old) by combo52 (50 Year Repair Tech Beltsville,Md) |
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Top Rack Problems With A fairly New KA DW Yes as others mentioned WP-KA has a kit out to repair the wheels and top rack support, they went to SS plates to replace some of the plastic parts that broke too easily.
A Miele DW is not a good solution for rack problems, their top racks are terrible, they are wobbly and cheap feeling and the bottom racks have such large openings that dishes fall through and block the lower arm if you try to wash anything unusual. | ||
| Post# 852611 , Reply# 5 11/19/2015 at 08:04 (3,077 days old) by mayken4now (Panama City, Florida) | ||
CALL 1-800-422-1230. Ask the person answering the phone to connect you to customer complaints/issues. I spoke with Christina (order id#1527089825 -= that's what you need free of charge) She looked up the model number we have (KUDS30FXSS2). There was a technical bulliten issues. As others have said, there has been a replacement kit with different type of wheels.
After buying replacement parts three times, then I was finally able to have it fixed once and for all. Did it myself of course. There is an online video of how to do this procedure and they will be happy to give you the link. Keep us posted.
--Steve
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| Post# 852644 , Reply# 6 11/19/2015 at 13:42 (3,077 days old) by murando531 (Augusta, Georgia - US) | ||
Whatever you do, do NOT get rid of this dishwasher! Wheels on racks are too simple a fix to throw out one of the best performing dishwashers made in the past ten years. You won't find a machine that can clean as well as that KitchenAid-Whirlpool does in half the time the new machines now do. With TLC, that machine could last a good 10-15 years from now.
I agree with John, I haven't been impressed with Miele's rack designs. In my opinion, Whirlpool has always had the best racks in regards to being able to pack them full and have spaces for oddly shaped items, and have the entire load free of a single speck. | ||
| Post# 852738 , Reply# 8 11/19/2015 at 22:37 (3,077 days old) by mayken4now (Panama City, Florida) | ||
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