Thread Number: 62683  /  Tag: Modern Automatic Washers
New Maytag competition aimed at Speed Queen
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Post# 852524   11/18/2015 at 16:57 (3,053 days old) by Stricklybojack (South Hams Devon UK)        

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.
These clearly have a certain TL competitor in mind.
Maytag video linked below.


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Post# 852532 , Reply# 1   11/18/2015 at 17:37 (3,053 days old) by Stricklybojack (South Hams Devon UK)        

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This was posted to comments section with the video linked below.

11/4/2015
Noisy machine
By Lucy, Butte, MT
I just used this washer for the first time tonight... I got brand new washer and dryer set, Maytag, for the first time in my life. We used the dryer the night we brought it home and it makes a ticking sound, like a clock ticking away while it dries. I called the service people and they said this is normal? So tonight we used the washing machine and it is the noisiest machine ever, so bad I actually filmed it to prove how bad the noise is. I am disappointed and afraid to call and be told "it's normal" again. I thought or assumed Maytag would make a quality product. My mom has had the same set for decades and no noise, no problems. I really wish someone would tell me they are brand new machines and they are supposed to be quiet! I really just want to return them. I think I got lemons.
No, I would not recommend this to a friend

Merchant response:
Dear Lucy: Thank you for contacting Maytag regarding your washer concern. We have sent an email to you and we ask that you respond so we can discuss your appliance concerns shortly. Regards, Melanie, Maytag Review Team



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This post was last edited 11/18/2015 at 19:52
Post# 852534 , Reply# 2   11/18/2015 at 17:47 (3,053 days old) by joeypete (Concord, NH)        

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I really like those actually. Last time I looked for them, couldn't find them on Home Depot, Lowe's, Best Buy, or Sears...maybe they are still kinda new? Price point is similar to Speed Queen. I would feel pretty confident buying one honestly.

Post# 852535 , Reply# 3   11/18/2015 at 17:51 (3,053 days old) by Stricklybojack (South Hams Devon UK)        

stricklybojack's profile picture
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Here is the product link at Maytag for the washer.
The reviews posted there are mostly positive but weirdly some find the machine very quiet while others are like Lucy above.
Stainless steel wash basket and "deep water wash" option.


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This post was last edited 11/18/2015 at 19:51
Post# 852543 , Reply# 4   11/18/2015 at 18:30 (3,053 days old) by washman (o)        
wow

breaking with the pack and offering something more than a paltry 1 year warranty.

Press conference TBA?


Post# 852547 , Reply# 5   11/18/2015 at 18:48 (3,053 days old) by rp2813 (Sannazay)        
Knobs! Yay! But --

rp2813's profile picture

What about a deep water rinse?

 

If I were Speed Queen, I wouldn't be too worried.


Post# 852553 , Reply# 6   11/18/2015 at 19:28 (3,053 days old) by cuffs054 (MONTICELLO, GA)        

Heated wash water!

Post# 852557 , Reply# 7   11/18/2015 at 19:43 (3,053 days old) by Stricklybojack (South Hams Devon UK)        

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I don't think it is heated. What happens I believe is it will add hot water if the temp drops too far mid cycle.

Here is the link to the dryer product info page,
Sanitize cycle and interior light.


CLICK HERE TO GO TO Stricklybojack's LINK


Post# 852559 , Reply# 8   11/18/2015 at 19:52 (3,053 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
Commerical " Look " MT Washer & Dryer

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I would be a lot more impressed if they had more than a one year warranty on anything that is likely to actually break and be expensive to fix.

 

MT Warranty on water pump 1 year

 

Transmission and main bearings 1 year

 

Inlet valve 1 yaer

 

Electronic controls and water level sensing system 1 year

 

Complicated lid lock system 1 year

 

Plastic outer tub 1 year

 

Speed Queens warranty on all these items 5 YEARS PARTS AND LABOR

 

And in addition SQ covers the transmission for 15 years and the outer tub for ever [ parts only after 5 years ]

 

I agree Ralph I don't think SQ has much to worry about.

 

The MT dryer warranty has the same major problems, it does not cover any parts of the heating systems on either gas or electric models and leaves out the VERY EXPENSIVE electronic control systems after just one year.

 

If MT WP wants to get serious they need at least a 5 year warranty, and I assure you that they will not do it on any laundry pair that does not cost over $2000.


Post# 852563 , Reply# 9   11/18/2015 at 20:49 (3,053 days old) by joeypete (Concord, NH)        

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This set has a 3 year regular warranty and 10 year for the drum and drive motor. Not 5 years like SQ, but not shabby! As I recall, when I was looking at SQ sets last year, they only had a 2 year warranty. Is the 5 year something new?

Post# 852597 , Reply# 10   11/19/2015 at 06:59 (3,052 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
Commerical " Look " MT Washer & Dryer

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Hi Joe, is the 3 year warranty parts and labor ?, the ten year drum warranty in the washer and dryer is about useless, care to guess how many dryer drums I have replaces in WP built dryers in the last 40 years ?, probably about 3 and they were for cosmetic reasons which I am sure the 10 year MT warranty excludes, LOL.

 

SQ now has a 5 year P&L warranty on all washers and dryers with electronic controls used for normal home use, since these new MTs have electronic controls I used the SQ electronic models in my comparison.


Post# 852618 , Reply# 11   11/19/2015 at 08:47 (3,052 days old) by joeypete (Concord, NH)        

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Hahaha, yes true. They don't tend to go bad but i guess they see it as a selling point. ;-)

Yes it's parts and labor for 3 years.


Post# 852621 , Reply# 12   11/19/2015 at 09:19 (3,052 days old) by johnb300m (Chicago)        
tangent....warranties

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Haha, little off topic but...yeah, in my washer/dryer shopping I've been ignoring warranties. They're all basically a paltry 1 year.
There's this trend where mfrs are covering certain parts for 10 years, and they put a big fancy plaque on the machine for it.
But I had a conversation with the Home Depot guy about this, and we both came to the agreement that the parts covered under these flashy warranties are the parts that NEVER break to begin with.
Motors, and drums.
Those never break! So WP, LG, Samsung are off the hook.
GE now "looks" uncompetitive with their stingy 1yr warranty. But....it's essentially what the others have too.
Seriously, who's stainless steel wash basket "breaks."
It's always the controllers, bearings and pumps. The stuff they won't cover.

Begruggingly, it's to the point where Home Depot's $99 3 year protection plans are awesome deals.

(jumps down from soap box)


Post# 852626 , Reply# 13   11/19/2015 at 09:33 (3,052 days old) by stricklybojack (South Hams Devon UK)        

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I just noticed the narrator in the Maytag video does say "heated water".
Maybe there is a heater in there.
Hard tellin' not knowin'..


Post# 852630 , Reply# 14   11/19/2015 at 10:07 (3,052 days old) by DADoES (TX, U.S. of A.)        

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Maybe there is a heater in there.
Hard tellin' not knowin'..
It's easy enough to check by looking up the parts listing.


Post# 852631 , Reply# 15   11/19/2015 at 10:07 (3,052 days old) by henene4 (Heidenheim a.d. Brenz (Germany))        

Haven't RPS sensors been kind of a problematic thing for a time with the LG DDs? They are 10-year covered by now. At least, parts wise.
And here in the EU, LG extended its DD warranty with the new Titan(?) line to 20 years.

Anyway, I noticed the bleach dispenser looks green. Is that just a gimmick or did they actually change something about that?
Because otherwise, it seems like the just jammed a new facia on the exact same workings.



Post# 852635 , Reply# 16   11/19/2015 at 11:24 (3,052 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
Commerical " Look " MT Washer & Dryer

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We looked at the parts list and find no heater at all.

 

These MTs do have a 3 year P&L warranty, YAY a step in the right direction.

 

Extended warranties are still a terrible deal, consumers generally only get back about 20-30% of what they spend on them so if you buy that 3 year [ really only 2 years as you get the first year from the manufacturer ] home depot $99 warranty is really only worth $20-30.

 

None of us are that despite that you should ever take a bad gamble like this, IF YOU CAN"T AFFORD TO FIX AN APPLIANCE YOU SHOULD NOT BE BUYING THAT APPLIANCE.

 

Fix the old one buy a used one, or do without, buying service contracts just keeps the middle class poor. You actually have a better chance playing the state lottery, LOL.


Post# 852638 , Reply# 17   11/19/2015 at 12:25 (3,052 days old) by Yogitunes (New Jersey)        

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the only fortunate part of an extended warranty from Lowes or HomeDepot is they do start after the original manufacturers warranty stops.....

most are a 2 or 4 year warranty.....increasing your coverage for about 5 years.....BUT read that fine print, cosmetic and adjustments are not covered....as well as parts that fall off, or break off, like a knob!

and as far as the ones I purchased, IF you don't use that warranty, meaning you never had a service call, you will get that money refunded at the end of the term......

the extended will cover for a complete replacement if 3 service calls are needed......again, read.....some just replace only if its the same repair 3 times, others are if you have any service call adding up to 3.....

I have had the GE warranty from Lowes.......as for the Calypso, they refunded full purchase price rather than fix the machine, not the sale price I paid......

for the window A/C, they offered to bring out a new one, or refund the money again, I took the money, again, I bought it at the end of season clearance....they refunded full retail price......

there are ups and downs to everything......just proceed with caution....


Post# 852641 , Reply# 18   11/19/2015 at 13:03 (3,052 days old) by mrb627 (Buford, GA)        
10 year basket warranty...

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is only on the sidewalls. The plastic bottom is not covered outside of the 3 years.

Speed Queen has nothing to fear from this machine, agi-pellar and all.

Malcolm


Post# 852651 , Reply# 19   11/19/2015 at 14:25 (3,052 days old) by logixx (Germany)        
Heated water

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...as in "heater water from your water heater", I am sure.

Post# 852659 , Reply# 20   11/19/2015 at 15:35 (3,052 days old) by Gusherb (Chicago/NWI)        

I believe I've expressed myself about these machines in the last thread about them: Trash trash trash! Plus I think they're hideously ugly. The marketing for these is the most disappointing part to me, meant to be so misleading! Same old belt drive design under the hood as any of the other Whirlpools. I saw one in person a month ago and my opinion of them only got worse. It's just meant to look "tough".
I'm sure some will disagree with my strong feelings towards them, but that's the beauty of opinion, it's not meant to be agreed with by all.

Speed Queen has nothing to worry about.


Post# 852661 , Reply# 21   11/19/2015 at 15:46 (3,052 days old) by laundromat (Hilo, Hawaii)        

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I'm not at all impressed with either the MT or SQ over rated,underscored,fabric tearing rust buckets. After ruining their reputation by selling out their heritage and historical reputation of quality,performance and dependability, Whirlpool is,yet again,doing the exact same thing to Maytag as WCI/ELECTROLUX has done and is still doing to FRIGIDAIRE.

Post# 852662 , Reply# 22   11/19/2015 at 15:58 (3,052 days old) by rp2813 (Sannazay)        
The Name Goes On Before Quality Goes In

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Yeah, something tells me they might as well be marketing these machines through Sharper Image.


Post# 852664 , Reply# 23   11/19/2015 at 16:16 (3,052 days old) by mjg0619 (Scranton, Pennsylvania)        
THIS.......

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is NOT the same.......

Post# 852665 , Reply# 24   11/19/2015 at 16:16 (3,052 days old) by mjg0619 (Scranton, Pennsylvania)        
.......AS......

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THIS

Post# 852684 , Reply# 25   11/19/2015 at 17:28 (3,052 days old) by murando531 (Augusta, Georgia - US)        

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I wonder why they are not using the agipeller from the Whirlpools. They look much better than the standard impeller with a post attached on top, as well as seeming more effective. The "vanes" are more rounded and a little more blunt, so I would think it would be gentler on fabrics.

I also wonder why they think anyone would want a laundry set that looks like it came from a 90's laundromat. I wasn't the biggest fan of the Centennial style, but I like it better than this.

I ALSO wonder why if they can put a longer warranty on the Maytags, why can't they do they same for their parent WP machines? They're identical on the inside.

SO MANY QUESTIONS.


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Post# 852685 , Reply# 26   11/19/2015 at 17:29 (3,052 days old) by murando531 (Augusta, Georgia - US)        

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Correction: It seems there is a Maytag agipeller that is now basically the same as the WP. I wonder when these will begin to surface in these new machines.

Post# 852687 , Reply# 27   11/19/2015 at 17:43 (3,052 days old) by joeypete (Concord, NH)        

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I like the Kenmore version of the agipeller. It has the cork screw on it! Seems like it would do the best job.

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Post# 852791 , Reply# 28   11/20/2015 at 09:15 (3,051 days old) by henene4 (Heidenheim a.d. Brenz (Germany))        
Not to sure about that Kenmore...

The fins at the bottom still have the wider ends. That should mean its prime direction is blooming. Thus the corkscrew is kind of counteracting the main turnover direction.

Post# 852904 , Reply# 29   11/20/2015 at 21:04 (3,051 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        

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Somehow don't think SQ is staying up late losing sleep over Maytag's offering.

*LOL*


Post# 852909 , Reply# 30   11/20/2015 at 21:28 (3,051 days old) by stricklybojack (South Hams Devon UK)        

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I sense consensus on this Maytag vs the SQ.

But lets make it more interesting shall we?
What manufacturer could give SQ a go on their TL machine using
an existing design, not necessily currently marketed, but with judicious modifications to better meet the challenge?
Of course this will probably again invole some Whirlpool product, being they pooled up so many firms under their belt.

Don't get too carried away, remember it's got to turn some kind of profit.
What platform with what key design elements would win you over?

I'm gonna through one out, color! I don't care what machine you all come up with i vote for some cool color splashed on them panels.


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Post# 852970 , Reply# 31   11/21/2015 at 07:54 (3,050 days old) by joeypete (Concord, NH)        

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I don't think Speed Queen is worried either, considering the majority of their business goes to commercial customers anyway. What's sad is WP (or GE for that matter), could totally blow them out of the water with a modern rendition of an older design. They both have some pretty deep pockets!

What this "new" Maytag tells me is that WP has indeed noticed that SQ has a good old reliable product and they have probably lost just enough customers that they are tying to promote their own "old reliable" machine. Based on the reviews I read about it, most people seem to be very happy with it so far. The longer warranty is def a good selling point.



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