Thread Number: 65048  /  Tag: Modern Automatic Washers
Modern Hotpoint Query
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Post# 876720   4/12/2016 at 09:05 (2,906 days old) by AEG03 (London, UK)        

Hi All,

As some of you may know, I purchased a Hotpoint 9kg washing machine from Currys in Feb 2015. Its their exclusive Smart model.

I have a query relating to this machine. I have noticed on some makes of machine, when the user over doses on detergent and the machine has lots of suds inside or sudslock on spin, they add an extra rinse or add more water. I have never noticed the Hotpoint add more water or an extra rinse. Infact, I noticed it used lower rinse levels? this seemed odd to me, but somehow the suds did disappear.

Also, when the machine finishes the main wash and does the first interim spin to begin the first rinse (first of two rinses on cotton cycle), the display says 32 minutes, then as soon as it starts filling to start the rinse, it goes up to 50 minutes - every single time. So basically, the countdown timer is useless until the rinse cycle has started, as its more accurate then. Anyone else experienced this with a Hotpoint or Indesit?

My parents had an Indesit that always used to reduce the time every time the first rinse cycle started. So these appear to be strange quirks. I was used to the timer on my parents Zanussi that was always spot on with time.

It seems that Hotpoint and Indesit machines are inaccurate with their countdown and this is a little annoying oversight by the manufacturer.

I have attached a link to my machine doing this. In this particular video, the machine is showing 39 minutes and then it jumps to 50 minutes at 0.42 into the video. I'm just curious, anyone else notice this with their Indesit/hotpoints? Other than this, I'm happy with the machine.


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Post# 876747 , Reply# 1   4/12/2016 at 13:56 (2,906 days old) by robliverpool (england Liverpool)        

robliverpool's profile picture
I had the hotpoint ultima s line and that machine done the same with the rinses and with the timer. As you said it's pointless having one as it kept adding time on to the programme.
I gave up with the machine and gave it away after seven weeks and went back to a beko


Post# 876763 , Reply# 2   4/12/2016 at 17:03 (2,906 days old) by AEG03 (London, UK)        

Robliverpool, you had a more up to date model and it still did that. What a silly oversight by the manufacturer.

I'm happy with mine apart from this strange timer feature and sometimes the balance sensitivity, adding more time to the cycle. When it goes wrong, I may go for a Beko with inverter pro drive motor, they look very nice. I rather like LG too but don't like the machines with dark doors.

I'm still curious to know if anyone with an Indesit or Hotpoint ever see their machine add more water to the rinse or add another rinse when too many suds have been detected? All my Hotpoint does it keep filling with water on the main wash if it detects excess suds in the drum when washing. But not seen any change in the rinse behaviour.


Post# 876856 , Reply# 3   4/13/2016 at 03:30 (2,906 days old) by Haxisfan (Europe - UK / Italy)        
You might have answered your own question...

haxisfan's profile picture
All modern machines employ one method or another to dilute excessive suds... maybe the Hotpoint does it just during the main wash and that is deemed enough for whoever designed these machines. I had a Hotpoint too for a few weeks but it was driving me insane so I let it go... the behavior you described about the count down timer was just as you said. I don't like Bekos either as they operate in a very primitive way... each program is allocated a fixed amount of water which is loaded statically regardless of the absorbency of the load... so, small loads end up floating whereas big loads will get a fairly low water level: I am stunned to see this kind of behavior on a modern machine! I recently engaged in search for an ideal machine... and I was taken aback by the fact that such a simple task such as getting a washing machine proved more tricky than expected... there was always something so unsettling about each and everyone of them :/

Post# 877005 , Reply# 4   4/14/2016 at 04:30 (2,905 days old) by AEG03 (London, UK)        

Haxisfan,

Thank you for confirming this. This makes sense that when the machine senses extra suds, it keeps adding water at various times to try and 'dilute' the suds.

What I don't understand is that when the machine sudslocks, it does not seem to do anything about it, it simply tries to spin and then cancels the spin if it can't spin.

I still don't understand the logic behind Indesit/Hotpoint machines. A Hoover would add more water or an additional rinse.

The behaviour you described on Beko, reminds me of the washing machine that I used to use in the flat share I lived in back in 2013/14. It used to allocate the same about of time to fill up on rinses, regardless of how washing was inside, it looked like the middle part of the wash load was still dry. I have attached a video link of the Beko. Here in this video, it appears the load got saturated thoroughly enough, though water was never ever visible. With more absorbent loads, it appeared that there was no water inside, of course there was.

I have seen your vidoes on Youtube and the Hisense machine you have seems very impressive. Hope you are enjoying it :)


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Post# 877150 , Reply# 5   4/15/2016 at 04:40 (2,904 days old) by Paulc (Edinburgh, Scotland)        
Not all Beko's

paulc's profile picture
operate in the same way. My Beko will top up the rinse water if it drops below a certain level. My machine has a recirculation jet which runs on all rinses apart from the conditioning rinse, that rinse employs a higher rinse level than the others. The machine will also add a rinse if sudslock happens, or in the unlikely event a load is not able to spin after the wash, even on the super quick 14 min cycle. My machine does recalculate the time throughout the cycle to compensate for any unusual occurrences, for example if the load takes a while to balance for a spin, once the spin has ended it will add a few minutes onto the cycle to account for the lost time balancing.

Post# 877152 , Reply# 6   4/15/2016 at 05:01 (2,903 days old) by Haxisfan (Europe - UK / Italy)        
Thanks for sharing your video...

haxisfan's profile picture
Thank you AEG03... I just loaded your video, it's a nice little Beko you had there, it was a bit shaky as well as far I can see, but that was a basic model designed to get on with the job under ideal circumstances: these machines are programmed to deal with everyday loads and they get decent results provided that they're loaded loosely and with a measured amount of detergent: extreme laundry conditions such as bulky loads, particularly absorbent ones, detergent overload and even an underload of laundry are all scenarios not catered for in their pre-set programming. The Beko I had was a MOL model of the latest generation (the one with the oversized porthole door) and in my opinion it was unforgiveable and much worse than the older classic Bekos! When I say 'worse', I refer mainly to the fact that it was a machine that despite being conceived in the latest laundry technological era, still relied on fixed obsolete wash parameters... besides, it was not particularly cheap to buy (I paid about the same as the Zanussi Lindo it replaced). This machine wasn't time-filled as previous counterparts, it would manage a reasonable wash using contemporary sense-filling techniques during the main wash only, but the rinse was based on a fixed high amount of water loaded at once which would drop considerably (to a low inadequate level) as soon as the machine stopped filling and started to tumble with a full load, in the case of a small load instead, it'd just be a massive waste and the load would remain submerged in water resulting in poor tumbling. That said, the machine would yet do a decent job under non-extreme circumstances, but it wasn't suitable for me as my laundry requirements are extremely variable and I was seeking a machine intelligent enough to adjust to my needs... rather than the other way around ;)

I'm glad you noticed the Hisense, I had it for over 4 months now... and it's a little workhorse... unlike the Beko, it does make use of all the smart adjustments that a modern machine should be capable of making... and it's so flexible in terms of options and cycles. My only gripe with the Hisense is the impossibility of cancelling the interim spins (or lower them), but it's not a big deal... and a few other minor quirks not worth mentioning! The most incredible fact about the Hisense is its purchase price... it's the cheapest machine I ever bought... yet, one of the most advanced :)



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