Thread Number: 66344
/ Tag: Modern Automatic Washers
Parts store clueless |
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Post# 889513 , Reply# 1   7/15/2016 at 15:49 (2,813 days old) by ken (NYS)   |   | |
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Post# 889518 , Reply# 2   7/15/2016 at 16:43 (2,813 days old) by mrb627 (Buford, GA)   |   | |
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Post# 889522 , Reply# 3   7/15/2016 at 17:02 (2,813 days old) by rp2813 (Sannazay)   |   | |
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Post# 889543 , Reply# 4   7/16/2016 at 00:53 (2,812 days old) by whirlcool (Just North Of Houston, Texas)   |   | |
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Hell, parts for these washers will be readily available for the next 50 years. They literally sold millions of units. The coupler if probably one of the most commonly found parts of all! |
Post# 889554 , Reply# 5   7/16/2016 at 06:31 (2,812 days old) by Yogitunes (New Jersey)   |   | |
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yeah, basically, outside of regular and heavy duty, this is a One-Part-Fits-All.....
this sort of thing is no surprise for current parts stores..... I went to get a spark plug for the mower, took the actual plug with me with part number on it, and the girl behind the counter could not sell me one with out the model number for the mower.....WTH! same girl back a few weeks, needed line for the trimmer......who the needs a model number for trimmer cord?....I know what size I need, just grab me a spool!.... this last visit I made comment, very loud, she must be the boss' girlfriend.... even going someplace like AutoZone, to match a belt for a washer....the first thing they ask is what vehicle it came off of.....its not from a car, its for a washer, "Oh, we don't have parts for washers here!".....first you have to get past that they can't operate the belt measuring device...and then explain to the brainiac, 'who do you think built/created the automatic washer?'....GM, Ford, AMC... and you just blew their mind to walk in the back and match a belt to the one you brought in..... what ever happen to having experience for applying for a job?....or maybe mechanical know how? |
Post# 889646 , Reply# 6   7/16/2016 at 18:43 (2,812 days old) by whirlcool (Just North Of Houston, Texas)   |   | |
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If companies hire them off the street, let our computer system handle the job for them. They can pay people less. All these people do is use a computer to look things up and read the screen to the customer. They don't need to know anything. |
Post# 889779 , Reply# 10   7/17/2016 at 20:14 (2,810 days old) by wvkenmore (Wv)   |   | |
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The store has about 5 feet of pegboard with inventory on it and about 10 feet of shelves. This used to be the maytag dealer and the maytag sign still hangs out front. |
Post# 889852 , Reply# 12   7/18/2016 at 10:17 (2,810 days old) by pumper (SE Wisconsin)   |   | |
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Post# 889927 , Reply# 13   7/18/2016 at 21:10 (2,809 days old) by wvkenmore (Wv)   |   | |
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The owner has had store for about 4 years now. They were overstocked on parts and they threw most of it out as it was for old appliances. |
Post# 889978 , Reply# 14   7/19/2016 at 08:39 (2,809 days old) by vacerator (Macomb, Michigan)   |   | |
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They are not very smart for sure. My folks took us through appalacia in the 70's, and folks still had wringer washers on their porches. I bet there are plenty handy salt of the earth folks still there who have older appliances they may need parts for. |
Post# 890016 , Reply# 15   7/19/2016 at 12:50 (2,809 days old) by chetlaham (United States)   |   | |
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Will go down hill and out of business very soon while the owners wonder what happened blaming everyone but themselves. It takes in depth knowledge on the subject along with treating every client like a teacher of wisdom.
One of my peeves are parts places that demand model #s in order to help you. In my case that is not always possible (want to stick different parts in like a Kitchen aid agitator into a Whirly) and the fact I know pretty much most parts are universal requiring no model #. But hey, maybe they will learn. In the least I hope they put those parts on Ebay. |
Post# 890019 , Reply# 16   7/19/2016 at 13:15 (2,809 days old) by Lowefficiency (Iowa)   |   | |
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Yep, that's right. The world of obscure parts has changed substantially in the past 10 years or so. That back room of "junk" for machines that "nobody" has anymore may have quite a bit of value to the audience on a nationwide site like eBay. It takes a little bit of time to list the parts, but then they literally just sit there and sell themselves.
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Post# 890035 , Reply# 17   7/19/2016 at 16:02 (2,809 days old) by Sbond22 (Grove City, Fl. USA)   |   | |
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Post# 890058 , Reply# 18   7/19/2016 at 19:44 (2,809 days old) by chetlaham (United States)   |   | |
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Post# 890076 , Reply# 19   7/19/2016 at 21:55 (2,808 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada)   |   | |
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Post# 890098 , Reply# 21   7/20/2016 at 07:05 (2,808 days old) by panthera (Rocky Mountains)   |   | |
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Post# 890209 , Reply# 22   7/20/2016 at 19:49 (2,807 days old) by Blackstone (Springfield, Massachusetts)   |   | |
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Reminds me of the time I went to a local appliance parts store for a Speed Queen part. The person behind the counter had never heard of Speed Queen! Remember, this was an exclusively "appliance" parts store. I just walked out, returned home, and ordered online.
I like to help local business too, but I would expect a basic knowledge of the products being sold; not just the ability to type a model number into the search field. |