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Thread Number: 67943  /  Tag: Other Home Products or Autos
Sears suppliers getting concerned
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Post# 906525   11/11/2016 at 12:08 by washman (Butler, PA)        

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End might be closer than we think.


Post# 906527 , Reply# 1   11/11/2016 at 12:29 by DaveAMKrayoGuy (Oak Park, MI)        
Forget Last Holiday Season LAST YEAR, it oughtta be THIS!

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Sounds like Sears should just fold...



-- Dave

Post# 906552 , Reply# 2   11/11/2016 at 15:43 by cycla-fabric (New Jersey)        
What a Shame

It's a shame that a once great company, is slowly going down. All the blame goes to the head guy Eddie Lampert or whoever the guy is. He has ruined a once great firm.


Post# 906554 , Reply# 3   11/11/2016 at 15:47 by vacerator (Macomb, Michigan)        
Sears news paper add

had a patriotic Veterans day Kenmore top load washer/dryer set. The consoles are done up like American flags.
Look to be by Whirlpool. Collectors items? $379 each.

Post# 906555 , Reply# 4   11/11/2016 at 15:53 by Tomturbomatic (Beltsville, MD)        

That place was headed for the skids before Lampman was born. Starting in the 1970s, they tried more changes than a picky shopper at Loehmann's and none of them were flattering or successful. Sears started the Discover card and then got rid of it. It is a successful credit card even today. Poor Sears; it is sad for them.

Post# 906556 , Reply# 5   11/11/2016 at 15:55 by foraloysius (Groningen, the Netherlands)        
Patriotic set

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Post# 906614 , Reply# 6   11/12/2016 at 04:24 by man114 (Buffalo)        

Probably not going to happen until 2018-19. They refinanced a lot of their debt until then. They've been forecasting this every year for years. They still own hundreds of stores that weren't part of the leaseback deal as well.

Kmart effectively died in the early 1990s.

My dad started shopping at Sears in the late 80s early 90s, it was dead then and dead now. I learned to shop at Sears for deals because of it. Literally everything I own that wasn't from a thrift store is from Sears.

The thing is their prices aren't bad, and most of the stores really aren't either and they're usually well stocked, they just need to find out how to generate foot traffic.

Post# 906625 , Reply# 7   11/12/2016 at 07:29 by vacerator (Macomb, Michigan)        
It's possible,

but who knows. Times have changed. My dad was with Sears for 33 years and made a good living. He talked about the decline as far back as the early 90's. At one point, a Japanese real estate firm owned the Sears Tower. Now Willis of England does. Things didn't improve much when they divested Allsate insurance.
He retired in '95, and his group health plan was cancelled soon after.
He had a healthy retirement principle though because Sears had very good profit sharing until 1985, and they gave them a choice of a monthly pension or a lump sum.

Post# 908040 , Reply# 8   11/22/2016 at 12:06 by Iheartmaytag (Wichita, Kansas)        
I was in Dead-Mart last night

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There was maybe five customers in the entire store.  Odd for a K-Mart, there were quite a few employees running around stocking and rearranging.


One thing of notice, the pharmacy is gone, and the electronics section is gone save for a few display TVs that had not sold.  Lots and lots of stuff in the isles to where you could hardly get the cart through. 


I could hear the dinosaur's death rattle.



Prediction to Watch:

 My brother was telling me from inside information that Wal-Mart will be closing quite a few stores after the new year.  With online so dominate any more there is just not the volume of foot traffic to justify the brick and mortar stores that are so expensive to keep inventory, stock, and staff. Not to mention maintenance, and utility costs. 



Post# 909255 , Reply# 9   12/1/2016 at 14:32 by johnb300m (Chicago)        

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Lampert probably cannot wait for Sears to fold so he can sell off all that delicious real estate they hold across the nation.
Once the burden of running that husk of a company is over, he can mega cash in on the sales of all their corporate owned locations.

Post# 909277 , Reply# 10   12/1/2016 at 17:42 by vacerator (Macomb, Michigan)        

I wonder how much real estate Sears Holdings still owns. There are empty stores in malls already from former anchors who closed.
I've seen Kroger buy one old K Mart, and tear it down to build a new store, yet other empty stores near other new Kroger's were passed over in favor of vacant lots. I guess it depends on the location and price how valuable existing space is.

Post# 909562 , Reply# 11   12/4/2016 at 07:46 by washman (Butler, PA)        
bad to worse?

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Not looking good. Not at all.


Post# 909582 , Reply# 12   12/4/2016 at 11:40 by neptunebob (Pittsburgh, PA)        

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One thing that has always struck me about the outlet stores, the ones around here (we don't even have a "regular" Sears anymore) is how beat up the merchandise is. All of the appliances have dents and scratches, some of them severe. It seems as if they are losing a lot of money by damaging merchandise before it ever reaches the consumer - what is going on in their warehouses?

It's not just Sears, I bought a Whirlpool range hood from Lowe's for remodeling mom's kitchen and when I took it out of the box, it looked as if someone had jumped on it - and it wasn't me! I was able to return it, but the girl at the return desk told me when I get the new one, to be sure to open it before I leave to be sure it is not damaged. I guess I have to do that with everything now.

Post# 909830 , Reply# 13   12/6/2016 at 00:46 by mrsalvo (New Braunfels Texas)        

It wouldn't surprise me if they go under. It's hit-or-miss when you go into any one of their stores. Their store in Austin was one of the filthiest, nasty, stores I ever walked into, was embarrassed anyone saw me go in there. Merchandise never saw a dust rag ever. The big store in San Antonio is much better, cleaner, but merchandise is poorly organized and displayed. It has a discount store feeling to it. Sad.

Post# 909995 , Reply# 14   12/7/2016 at 07:24 by vacerator (Macomb, Michigan)        

all of the former stores which have gone defunct, nothing surprises me.
Even the large conglomerates are struggling in leu of online shopping and big box store competition.
Even Best Buy was in trouble, but now they offer higher end appliances to broaden their market reach and compete with smaller high end shops.

Post# 910311 , Reply# 15   12/9/2016 at 09:50 by kd12 (Arkansas)        

Saw this article this morning. Normally I don't recommend Salon, but this seems to be an objective piece.

Post# 910324 , Reply# 16   12/9/2016 at 10:52 by panthera (Rocky Mountains)        
Well, what do we expect?

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They began treating their employees like dirt and, surprise, surprise, they're going down the same road as Circuit City.

Our local K-Mart has a young (cute, too) manager who treats his staff well. They have discretionary powers absolutely unheard of at other K-Marts. Great sales, clean store, well-stocked and friendly.

Our local Sears is a hell-hole from Calcutta in which I refuse to set a foot. Went there with friend to buy tires a few years back. They told her they don't carry parts for 'them thar' foreign cars'. Literally.

Lousy management, lousy employees, dirty store - no way in Hell I'll ever buy anything from them when the K-Mart right around the corner can get me the same products in 24 hour turn-around. Oh, yeah - they go to the local distribution warehouse for their Sears' products because the local Sears store intentionally sends them damaged goods or lies and says the don't have products in inventory which they have.



Once upon a time, Sears had great products at good prices. Today, they're a mess.

Post# 910339 , Reply# 17   12/9/2016 at 12:09 by washman (Butler, PA)        

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Like I've said for years, never put a beancounter or finance person in charge of things. I don't care if it is a simple lemon aid stand, put a numbers person in control and sooner or later it goes down the toilet.

Post# 910357 , Reply# 18   12/9/2016 at 13:58 by vacerator (Macomb, Michigan)        
Just try

running things without bean counters.
Some are dishonest, like any other professional.
Bad management may be more to blame. They are not the bean counters.
A bean counter does your taxes, actuaries estimate and compound data all day long for numerous things.
Some say run the Govt. like a business, well last decade many went belly up and had to be bailed out, including the next guy at the helm of it all 4 times.
Stay tuned.
Up here, anything non union made is mainly bought by union people. They make more, and thus spend more, and can afford to save more. Their benefits are better, and that trickles up to salaried people in the same industry.
Bust the rest of them down and watch what happens to the economy.
They are already trying to make state police, etc. pay 25% more of their healthcare. Thanks for risking their lives everyday to provide for their families.

Post# 910359 , Reply# 19   12/9/2016 at 14:05 by washman (Butler, PA)        

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The only thing a beancounter should be allowed to do is count the money, provide the results to the CEO then go back to their ledgers and spreadsheets. They should never be in a position to make overall corporate policy.

It was a beancounter that was running things at my company when we posted a $131 million loss.

Lynn Townsend/John Ricardo ran Chrysler for 14 years.........almost into the ground.

Roger Smith took over a prosperous GM and when he left, it had the most undesirable lineup of cars and the worst quality of ANY automaker on the planet.

True one needs beancounters but let's be clear, they have their role and it should never include actually running a company.

Post# 910373 , Reply# 20   12/9/2016 at 16:19 by vacerator (Macomb, Michigan)        
Lynn Townsend

also known as hatchet man Tex. He trimmed the fat alright, and lost all the best to Ford and GM. Chrysler was having it's own depression in the mid and late 50's when 1957 was a mild recession.
Chrysler had no one left to address the quality problems they were having.
Thanks to Virgil Exner, and unibody design consolidation and the new Plymouth Valiant and Dodge Lancer compacts, things improved through the late 70's. By 1964, Chrysler was building darn good cars again.
The best thing Henry Ford II did for Chrysler was fire Lee Iacoca.
Lee is/was also a bean counter. Business degreed, but he also knew the car business.
I read his books, and adapted some of his concepts to my career. Like satisfy the customer, the money keeps the lines moving, and the lines keep the money moving too. I though Lee was the last of a breed, until Sergio Marccioni came along.

Post# 910379 , Reply# 21   12/9/2016 at 17:03 by Travis (St. Louis)        

The accountants in conjunction with the COO work to reduce costs and increase profit.  These cost reductions effect quality of goods and store operations.  Lack of staff or ridiculous company policies are rarely to blame of the store management.


A company I used to work for almost never thought of specific location issues when rolling out policies.  For example, one policy was to lock all lobby doors when the box office closed.  The specific theater didn't have panic bars on the inside of the doors.  Therefore, it would have been a violation of fire code to follow company policy.


There were also numerous difficulties with our point of sale software.  My boss resorted to making a video of a him acting as a customer and going through various types of transactions.  This video was then sent to the various persons responsible for our disaster software.



Post# 910383 , Reply# 22   12/9/2016 at 17:37 by thomasortega (Los Angeles - CA)        

I love the American flag the same way I love the USA with all my heart.

I saw that washer at Sears a couple of nights ago and the only thing i could think was "OMFG, this is the ugliest washer I've ever seen in my whole life".
I seriously think it was an insult to the Star Spangled Banner.

Post# 910413 , Reply# 23   12/9/2016 at 21:30 by washman (Butler, PA)        
Just gets better and better

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Link below but can anyone interpret the harvard biz school babble from Jason Hollar, the CFO?

"Our focus on generating positive EBITDA continues," the CFO said. "We do not intend to borrow money to fund continued operating losses, but rather to provide us with flexibility as we transition to an asset-light member-centric integrated retailer leveraging our Shop Your Way program."





Post# 910415 , Reply# 24   12/9/2016 at 22:03 by dartman (Portland Oregon)        

I bought our he washer from Sears as a demo at their outlet store in 2013 when I got my first decent refund from buying this house. Full warranty, delivered and setup, under 600 bucks, plus a Whirlpool design that should be cheap and easy to fix down the road. Did the same the next year with a dryer. They were on sale, gave a better discount for using their card and don't care if they fold as parts should be easily available and cheap for years from Whirlpool.
I liked their craftsman tools and all of mine are us made. I hope somebody gets smart and takes them back to what they used to be and I never buy anything just becuase of a warranty, it has to be good bang per buck and reliable once the money gets up there.
I haven't been in the regular sears store for a while but the outlet stores always are busy and have deals and plenty of actually helpful staff.

Post# 910465 , Reply# 25   12/10/2016 at 10:15 by panthera (Rocky Mountains)        
While store management can't

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Change asinine company policies, a local manager sure can and does make the difference between clean and pleasant and dirty and mean-spirited.

An on the ball manager (as is ours here at K-Mart) can also leverage what little discretion they do have to improve sales.


I was just finishing a bid on a largish project yesterday when a good client called. Could I help her break into one of their properties? Tenants had changed the locks then left and she had to check for frozen pipes (we've warmed up, only -15 F the night before).


Now, my normal procedure is:

1) I let the client know (got a written form for it and they sign in advance) about liability, damage, etc.

2) Call the cops in advance so I don't get shot when some nosy-parker turns me in (and there's always one, even on the prairie).

3) Charge solidly for it - local lockshops charge $300, plus new locks. I don't go that high, but you're gonna pay for me to fall in through your window or whatever.


So, I get out to her and she's half-froze, 11 months pregnant with twin cows and her car won't start. I put her in my car, walk around the house, find a window unlocked and bob's your auntie.


No frozen pipes.


And, no bill. It's called customer service. Generating that intangible (and, to CFO's, unthinkable) thing called: Goodwill.


She ends the year with me happy and I end the year with a good, paying customer knowing I'll be there in a pinch.


This is what I meant about local discretion. It can't cover for a rotten company, Sears is beyond hope, but it can enhance customer loyalty - another word for profit.


Post# 910479 , Reply# 26   12/10/2016 at 11:35 by wayupnorth (Maine - Vacationland )        

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Good friends opened one of those Sears Hometown stores in the next city. Everything was going fine until that jerk came into power. No more commissions on anything but the top of the line items and being called on the carpet for not forcing people to buy what they did not want. Flat $25 delivery payment, even if it was 100 miles away. Constant idiotic revisions of floorplans and store layouts. Last straw was that they MUST spend $2500 for a new sign for the front of the store, all in lower case as sears felt capital letters were shouting. They pulled out and have yet to settle with Sears on the money rightfully owed them. Since they were treated so horribly, I have never set foot in a Sears store sincce.

Post# 910564 , Reply# 27   12/10/2016 at 21:26 by fan-of-fans (Florida)        

Both the Kmart and Sears stores here are clean and well organized. I haven't noticed any changes there over the years. I do notice both are not as heavily staffed as they once were but that has been going on for a long time in those two stores. The stores are also well stocked.

My parents recently bought a new Kenmore refrigerator to replace their old one. The employees in the store were helpful and they received an email and phone call to what time to expect the delivery the next day. The call and email came rather late in the evening but the delivery was right on time. They also got free delivery, but I don't recall if they connected the water line or not.

Post# 910565 , Reply# 28   12/10/2016 at 21:40 by Laundromat (Hilo, Hawaii)        

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Sears here is like a ghost town. In going there tomorrow tovpick up a Frigidaire front loading washer and dryer. The Kenmores here died a horrible death from exposure to the elements and the washer no longer spins. It's frozen. The new setvwas marked down to $699. I chewed them down to $400 and free delivery.

Post# 910575 , Reply# 29   12/10/2016 at 22:11 by LordKenmore (The Laundry Room)        

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I'm trying to remember the last time I went shopping at Sears. It's been more than 10 years since I think I bought anything there (and I bought a screwdriver I couldn't find easily elsewhere). I think I've browsed the store a few times, but I end up feeling that I can do as well or better elsewhere.


This is not new. It's interesting, but my parents must have shopped at Sears at least a few times, since a washer and dryer came from there. But later on, Sears was just not part of the routine shopping experience. I think I recall my mother going there a couple of times ca. 1990. It was funny, but I remember my mother telling the clerk how great the old Kenmore washer was. And then, later, privately admitting to me she really had no interest in ever buying a new washer from Sears.

Post# 910587 , Reply# 30   12/11/2016 at 00:51 by tolivac (greenville nc)        

Looked at a "tour" of a Richmond,Va Sears store on the "Bing" homepage.The place was a ghost town.Displays in disarray.A lone bed just "chilling" in another department.It wasn't in the bedding or furniture dept.Is this for the lone store employee naps?The picture of the appliance dept was clean and nice--but NO ONE there!Pictures also showed dirty and cracked walls,another covered with wrinkled paper-isn't this a fire code violation?Pretty sad.Sears-just close and end your misery!Haven't been to the one near me-last time I was there-it was also a ghost town.Only thing good was the tool dept-but Craftsman tools are now Chinese!

Post# 910628 , Reply# 31   12/11/2016 at 11:21 by imperial70 (******)        

I go to sears because they have a great footwear department. Well stocked and easy to find what you want. The mens clothing is well stocked and they have the odd 29 leg that I am. Funny, when I was a kid we didn't venture into sears very much except for sales and a couple of times for a washer and then a dryer. It's too bad they switched to the cold lighting some time back. I remember when the lighting was warmer, more friendly like you find in a macy's.

I did go there looking for a dishwasher recently. The guy scared me out of buying one because of the changes in code require a switched outlet. The unit cannot be hardwired to a junction box either. So I'm holding on to my 21 year old Kenmore
(a.k.a. power clean module whirlpool).

Post# 910646 , Reply# 32   12/11/2016 at 15:19 by LordKenmore (The Laundry Room)        
holding on to my 21 year old Kenmore

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You'll probably be happier with that Kenmore, anyway, unless you had the budget for really high end European...


I lived somewhere about 10 years ago with a WP DW made probably about 1990. Older than your unit. But even though it was BOL, it was was pretty decent. It didn't have the solid build you get from older dishwashers, but it was far less flimsy feeling than what's at Home Depot now. And it washed well. No washing dishes in the sink before washing them in the DW. And I got these results with a "Light" wash setting. (This merely skipped one wash period with detergent at the start.) People cringed at this...but the light wash did the job as far as I could tell.

Post# 910741 , Reply# 33   12/12/2016 at 07:27 by vacerator (Macomb, Michigan)        
It likley has not

mattered who was the ceo of Sears holdings for the past 8 years. Those running it are just biding their time, and will take what is left and retire.
I knew one of the top K Mart accountants. He told me it would go this way.

Post# 912776 , Reply# 34   12/27/2016 at 17:53 by thomasortega (Los Angeles - CA)        

A green bird told me that he heard a friend of a friend of a friend talking about a company that sold sears 200 units of each model, including spin dryers, mini washing machines, a clothes dryer that hangs on a door and even a super small hand cranked washing machine.

Sears was supposed to pay yesterday but... :(

Post# 912778 , Reply# 35   12/27/2016 at 18:17 by washman (Butler, PA)        
wow 20 quarters of losses

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Man oh man wonder what that mook got for compensation presiding over the downfall of a once great retailer?


One can only imagine he would have been paid had he done a good job.


Post# 912802 , Reply# 36   12/27/2016 at 22:45 by fan-of-fans (Florida)        

I read that some suppliers will not sell to Sears, others supply them on a cash on delivery basis only.

Post# 912980 , Reply# 37   12/29/2016 at 08:23 by washman (Butler, PA)        
More stores closing

washman's profile picture

not if but when it shuts down for good.


Post# 912983 , Reply# 38   12/29/2016 at 09:10 by fan-of-fans (Florida)        

What I wonder is what impact these closing stores will have on malls? The mall here has both a Sears and Kmart. I believe both of these locations are strong performers, so I don't expect to hear of a closure here. But if they do eventually close, that's two large anchors in one mall that will be empty.

The trick is malls need to get another large retailer to move into the space, which isn't likely to happen in this era of traditional brick and mortar stores closing, not expanding. They could also divide the vacant space into smaller units and try to rent that which may or may not work. Another less desirable alternative is to use the space for an alternate use, such as a call center or government offices, or maybe a college facility.

It seems more likely to me that the spaces will remain shuttered for many years if they ever find a tenant. This leaves the interior entrances blocked off, and the exterior with an empty parking lot and likely unkempt and trash-strewn landscaping and label scars. All of these things contribute to a mall decline in public perception and possibly being an invitation for crime as homeless try to enter the abandoned spaces, and an empty parking lot being places for crime or drug activity to occur.

With the case here, having multiple anchors affected by closures, does it really bode well that the mall can survive without the rents from two large tenants leaving? Surely it would be even more difficult, likely impossible to get any new stores to move into not one but two large spaces, in a mall that already has some vacancies?

Post# 912990 , Reply# 39   12/29/2016 at 10:18 by kd12 (Arkansas)        
New Lifeline

Sears just picked up $200 million in credit, and could get more.

Post# 912994 , Reply# 40   12/29/2016 at 11:36 by washman (Butler, PA)        
Robbing peter to pay Paul

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Earlier this month, Sears reported another huge quarterly deficit -- $748 million -- bringing its total losses to $9.35 billion in the past eight years. The company needs to raise about $1.5 billion to make it through 2017 comfortably, according to Christina Boni, an analyst at Moody's Investors Service.


Eddie is doing a bang up job ain't he?

Post# 913080 , Reply# 41   12/30/2016 at 00:18 by Johnb300m (Chicago)        

johnb300m's profile picture
Nice! So now Lampert can collect on all the interest from those loans.
What a smart guy.

There is literally no reason for me to set foot in a Sears today.
The closest thing to how great Sesrs was when I was a kid (we're talking the mid 90s)
is Ace hardware.
Sans the appliances.
I MAY check out a Penneys still. Maybe.
And they HAVE appliances now!

But the last time I was in a Sears a few years ago, they denied the replacement of a broken craftsman tool I had because they said it was not lifetime guarantee! I thought that was the whole point of craftsman tools. And while i was there browsing, I noticed that their selection on lots of things was less than half of what I remember it being. And most of it was junk anyway. Messy. Disarray.
Surly employees.
Really no point ever going back.

Lampert can shove Sears up his hooha and take it with him on his next vacation in Galt's Gulch.

Post# 913141 , Reply# 42   12/30/2016 at 11:11 by DADoES (TX, U.S. of A.)        

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Was at a Sears in Mesquite TX on 12/10.  Seemed to be plenty merchandise and customers but check-out was a slow, probably temp/seasonal workers.

Post# 913170 , Reply# 43   12/30/2016 at 15:22 by jamiel (Detroit, Michigan)        

That store in Tulsa is kind of cool--it's a stand-alone store in their midtown area
from about 1949 so it's got the swoopy SEARS on it---


Post# 913256 , Reply# 44   12/31/2016 at 03:19 by tolivac (greenville nc)        

Sears Craftsman-seems like they are getting stiff competition from Lowes "kobalt"-don't know what the store brand for HD is-and other toolmakers.

Post# 913317 , Reply# 45   12/31/2016 at 13:28 by Johnb300m (Chicago)        

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Home Depot's brands are Husky and Rigid.
They're very good for what they are.
Mostly Chinese but some US made stuff.
Rigid is a partnership with Emerson, which I really like.
Very durable and well performing stuff. Great motors.
Even if they're foreign sources, much of the stuff is to Emerson standards.

Post# 913331 , Reply# 46   12/31/2016 at 15:42 by joeypete (Concord, NH)        

joeypete's profile picture
I'm gonna go to Home Depot now and tell someone I need a Husky and/or Rigid tool...and see their reaction. LMAO.

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