Thread Number: 68050  /  Tag: Modern Automatic Washers
Speed Queen FL on the Fritz, Need Help Troubleshooting
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Post# 907615   11/19/2016 at 10:37 (578 days old) by stricklybojack (San Diego, CA)        

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The machine has all the lights flashing green in unison. It will not fill or operate in any manner.
I have: checked the hoses, checked and cleaned the drain, unplugged and replugged in the electrical cord, made sure the door was closed fully, and readjusted the controls (rear control knobs model).
The machine is the newest version and has seen very few loads (80-100 max), any ideas?

Post# 907616 , Reply# 1   11/19/2016 at 10:53 (578 days old) by ea56 (Sonoma Co.,CA)        

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I don't know if this will work, but on some new FL's to reset you unplug the machine and while it is unplugged press and hold the pause button for 5 secs., then plug it back in.

Post# 907617 , Reply# 2   11/19/2016 at 10:57 (578 days old) by stricklybojack (San Diego, CA)        

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My machine is the knobs model, no pause button that i know of, but thanks.

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Post# 907621 , Reply# 3   11/19/2016 at 11:06 (578 days old) by ea56 (Sonoma Co.,CA)        

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Maybe try this reset procedure by unplugging and holding in the start button for 5 secs.? Good luck!

Post# 907631 , Reply# 4   11/19/2016 at 12:03 (578 days old) by stricklybojack (San Diego, CA)        

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That didn't work either. Repair tech scheduled for Tuesday. TG for warranty.

Post# 908051 , Reply# 5   11/22/2016 at 13:36 (575 days old) by stricklybojack (San Diego, CA)        

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"Motor control board" kaput...
new one on order.
I repeat, thank god for 3 year (or longer) warranties!

Post# 908056 , Reply# 6   11/22/2016 at 13:51 (575 days old) by henene4 (Germany)        

Hoping this was a single time manufacturing defect or caused by any other external source. Things like MCBs can get pretty pricey and are certanly nothing that should go wrong within warranty all to often.

Post# 908079 , Reply# 7   11/22/2016 at 17:02 (575 days old) by Yogitunes (New Jersey)        

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all the more reason to keep unplugged when not in use....

Post# 908087 , Reply# 8   11/22/2016 at 17:59 (575 days old) by felix1stv (Boston Mass)        
electronic controls

H guy learned the hard way
anything electronic should have a surge protector on it
my dryer (electronic) was not used for 2 months wile i was away came home no dryer
it was 6 days out of warranty cost was 117.00 for the part
instaled it myself otherwise it would have been an other 175.00

Post# 908101 , Reply# 9   11/22/2016 at 19:09 (575 days old) by kb0nes (Burnsville, MN)        

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It seems like every electronic failure is blamed on a mystery surge. There is really no way to prove if it was a surge or not. Infant mortality can happen in a few percent of electronic components. I had a Sony TV fail a few years back about 6 months into its life. While there is no doubt that surges can cause massive destruction, remember that the appliance was designed to live with real world power, spikes and noise and all.

Still a decent surge protector is cheap insurance. This model is the real deal, all metal housing with RF filtering and multi way MOV surge suppression. There is a screw in bracket to keep them secure. About $25-30 gets you one. It is far better then a China brand plastic outlet strip "protector".

Having a full house protector installed at the breaker panel makes sense too. The sooner you shunt the impulse to ground, the better off you are.

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Post# 908102 , Reply# 10   11/22/2016 at 19:20 (575 days old) by DADoES (TX, U.S. of A.)        

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Some appliances have an onboard surge suppressor, aka line filter.

Post# 908104 , Reply# 11   11/22/2016 at 19:35 (575 days old) by Stricklybojack (San Diego, CA)        

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Just ordered the iso, thx.

Post# 908105 , Reply# 12   11/22/2016 at 20:04 (575 days old) by mark_wpduet (Lexington KY)        
Surge protectors!

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I can't be sure, but this happened to me, year 2 of owning my duet front load washer. The CCU went and it was replaced and my machine has been plugged into a surge protector ever since the board was replaced (this one to be exact) and now going on 12 years old with no issues. So it may just be a coincidence. I don't know. But I always tell anyone who gets a new washer to use one just to be safe (even though they supposedly have them built in.)

CLICK HERE TO GO TO mark_wpduet's LINK

Post# 908109 , Reply# 13   11/22/2016 at 21:15 (575 days old) by repair-man (Pittsburgh PA)        
Not likely a power surge

Not sure about the household models but I have had 6 out of 10 boards fail on my coin op machines that are 1 1/2 years old. All at different times. Very costly if out of warranty.

Post# 908124 , Reply# 14   11/22/2016 at 22:37 (574 days old) by washerdude (Canada )        

Our washer is 2 years old and the board is still going good. There was one time during winter when I was downstairs in the kitchen and I heard the fridge make a slight "pop" sound and all the lights on the front panel went out and it stopped functioning, this was oddly just after the 3 year warranty ended. If I recall it was pretty snowy outside so maybe that might have cause a slight power fluctuation causing it to do this?? Its strange how many board failures happen just after the warranty ends, in the end we had to pay around $300 to get it fixed.

Post# 908126 , Reply# 15   11/22/2016 at 23:19 (574 days old) by Lorainfurniture (Cleveland )        

Line filters just stabilize voltage, they do not offer any surge suppression. Also, speed queen units have built in surge suppressors. No other manufacturer that I know of does this other that SQ

Board failure is mostly caused by brown outs, surge, not being properly grounded, reverse polarity, and finally moisture. It is extremely rare for a control to fail in less than 10 years unless there was an outside force that would cause it

Post# 908132 , Reply# 16   11/23/2016 at 00:20 (574 days old) by kb0nes (Burnsville, MN)        

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Actually a line filter filters out radio frequencies from the AC line, both incoming and often more importantly outgoing for EMI compliance. A line filter does nothing to stabilize voltage over any length of time.

A typical "Corcom style" line filter does have a couple inductors in it which can slow the rise of a fast transient spike voltage entering a device. Most all major electronic devices will have an MOV or two which will shunt overvoltage events and spikes. Also the inductance of the power transformer and the filter capacitors after it do a nice job at handling line voltage irregularities. Remember there was an engineer that designed the device to live on real world power.

While surges and spikes can and do damage electronics, the likely hood is very slight and blown way out of proportion. A nearby lightning strike may well be an exception of course.

I do generally keep sensitive electronics protected with UPS's or surge suppression devices, but they are a bit like insurance, only going to make a difference in rare instances.

Post# 908155 , Reply# 17   11/23/2016 at 05:45 (574 days old) by DADoES (TX, U.S. of A.)        

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I was told that line filters function as a surge suppressor, so thanks for the clarification.  I do have an outboard suppressor on my DishDrawer, Calypso, and Arctica ... and my computers and AV system.

Post# 908251 , Reply# 18   11/23/2016 at 15:53 (574 days old) by Stricklybojack (San Diego, CA)        

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Back in action under warranty thanks to a local SQ dealer/repair center. The old board says, "made in Mexico"...not casting any dispersions, just letting ya know.

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This post was last edited 11/23/2016 at 17:12

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