Thread Number: 68894  /  Tag: Modern Automatic Washers
OUT WITH THE QUEEN AND IN WITH THE ELITE
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Post# 916840   1/21/2017 at 20:29 (2,643 days old) by DavidBlazor (Astoria Oregon)        

Hello to the AW.ORG family. A lot of you know my history with my families Speed Queen front load washer and the drama ended today. Last night upon entering the laundry room door I was greeted with approximately 3 inches of water all over the laundry room floor. I checked the boot it was not leaking from there so I checked other sources and it appeared to be coming from around the outer drum so I am thinking the inner drum must have come loose and hit the outer drum.

Today on my way to the Laundromat I stopped at our local SEARS and bought the ELITE Series Kenmore washer and dryer. The washer has a 5.3 drum and the dryer has a 9.0? drum. I was looking at the control center for the dryer and it has a Bulky/comforter setting I asked what that function did and I was told that that cycle actually reverses to prevent knotting and to dry bedding all the way thru with out stopping and untangling.

I was given several rebates discounts and the lady said she was giving me the senior discount I told the lady I was only 42 and I shouldn't get the senior discount and she told me I looked tired so she gave it tom me anyway.

Total purchase price with the discounts rebates for the pair with a 5 year extended warranty on washer and 3 year extended warranty on the dryer I walked away paying only 2,000 dollars for the set. It would have been more but I chose not to buy the pedestals and I also got plain white instead of the silver.

Delivery of the machines is set for Friday the 27th. The Queen is going to the scrap yard and I am giving the dryer to my sister.

David





Post# 916849 , Reply# 1   1/21/2017 at 21:09 (2,643 days old) by Easyspindry (Winston-Salem, NC)        
Such a shame . . .

. . . What age is the SQ? I have had one only a few months and I love it.

I hope your Kenmore gives you good service.

Jerry Gay


Post# 916853 , Reply# 2   1/21/2017 at 21:17 (2,643 days old) by DavidBlazor (Astoria Oregon)        
age of speed queen

The Speed Queens are only 4 years old. The dryer is awesome but the washer was absolute crap from the word go.

Post# 916859 , Reply# 3   1/21/2017 at 22:25 (2,643 days old) by golittlesport (California)        
good luck

golittlesport's profile picture
I believe those Kenmores are made by LG. I have an LG front load set that I absolutely love. I hope this set serves you well.


Post# 916861 , Reply# 4   1/21/2017 at 22:46 (2,643 days old) by Laundromat (Hilo, Hawaii)        
😄

laundromat's profile picture
The set you bought , you'll love!!!!!The drum light,the recalculating spray,the different tumbles, the 1400 RPM final spin, the style and reliability are all great. I had the 8000s these are similar to and they get your wash thoroughly cleaned and well spun out. You will be impressed. Congratulations on a great buy. You can also buy the Side Kick. It fits in the drawer and washes a smaller loaf

Post# 916866 , Reply# 5   1/21/2017 at 23:30 (2,643 days old) by DavidBlazor (Astoria Oregon)        
side kick

The model display was set up like that and the sales rep said that they are not popular at all in our area. I purchased the machines without the pedestals to save on overall purchase price. The price I paid for the set is less than what I paid for the Speed Queen washer alone.

My mom had a LG TROMM set for about ten years. She only had one service call on the dryer because none of the preset/auto cycles would work. The repair guy told her that because the machines are maid over seas they were designed to work only until the load was damp so she just used time dry the whole time she owned the set.
Last year my parents sold their home and the LG's went with the home.

Laundromat can you tell me about the different tumbles and the recirculating spray. The sales rep told me nothing of this. The only thing they told me was that with the volume of laundry our household does is that these machines may possibly cut loads in half as these are the biggest machines that Kenmore/ LG make.


Post# 916879 , Reply# 6   1/22/2017 at 04:29 (2,642 days old) by henene4 (Heidenheim a.d. Brenz (Germany))        

If you max out the capacity, you might want to add a higher soil selection and an extra rinse to the default AccelaWash (or TurboWash, what ever its called) configuration.

On the default it only does a 10-14 minute main wash, a spray rinse, a deep rinse with softner, and another spray rinse during the final spin. This cycle is optimized for 8-10 pound loads, while this machine should handle double to 3 times that.


You might want to keep the SQ dryer somehow if possible. The new set is stackable, and while the washer is comparably fast to smaller machines, the dryer still has only 5kW heating power, and thus might take longer. Splitting loads there should help.


I do think however these dryers don't reverse. But we'll see.


Post# 916881 , Reply# 7   1/22/2017 at 05:37 (2,642 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
Flooding SQ FL Washer

combo52's profile picture

Sorry to hear that your washer flooded the laundry room, do you have any idea why ? SQ FL washers with the white inlet valve are prone to sticking open and causing severe flooding in high use machines, this is an easy cheap fix [ part $35 ] so I urge you to give this washer to someone that can fix and use it as it should still have at least 20 years of life in it for someone that only does 10 loads a week.

 

You were smart not to get the pedestals as they really increase vibration problems on wooden floors and stacking high use machines is just asking for more problems and delays when repairs are required.

 

I hope these new Chinese LGs work out well for your family, but I dough they will especially the dryer. You would really be better off keeping the SQ dryer in the long run. I usually do not recommend people waste money on service contracts but in your heavy use situation it might work out well [ why did you only get a 2 year plan on the dryer ] The only good thing about these plans is you have a better chance getting Sears to exchange the machines when they become a service nightmare, the only bad thing is Sears does not sell any really heavy duty machines that they can be exchanged for, and Sears may not even be around till the end of this year to honor this contract at all.

 

Hi Henrik, why is a 5 KW dryer not going to be fast enough, the new washer spins even faster than the old SQ.

 

And reverse tumbling on a dryer [ especially a full sized one ] only wastes time and prolongs drying time.

 

John L.

 

Hi Henrek


Post# 916898 , Reply# 8   1/22/2017 at 08:02 (2,642 days old) by henene4 (Heidenheim a.d. Brenz (Germany))        

Cause load sizes will be significantly bigger. Sure they will be better extracted, but given the dryer is not quite the same size (double dryer volume) it might be a bottleneck.

And if they have a perfectly working dryer already and get a new one, this possible bottleneck sure can't happen.
And having a 2nd dryer allows for better load managment (sorting for drying) as well.


I might ask back: How could a stuck fill valve cause an overflow in a FL without the user recognizing the tub being full of water?


Post# 916906 , Reply# 9   1/22/2017 at 09:04 (2,642 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
Flooding SQ FL Washer

combo52's profile picture

Hi Henrek, The new dryer is only 2 CF larger, and these super sized washers you can not fill with really heavy loads on a regular bassis and not have the machine go out with fault codes. The SQ could be stuffed full and never complain.

 

The owner did not give a good description as to what happened, but it could be something really simple like the hose going to the drain pump came off, it certainly does not have a split tub.


Post# 916908 , Reply# 10   1/22/2017 at 09:46 (2,642 days old) by DavidBlazor (Astoria Oregon)        
cause of flood

The cause of the flood is unknown. I thought it was from the boot because we just had it replaced but its not the boot. When I removed the lower access panel water was pouring off of the exterior drum like it was cracked. The machine has always made weird noises even after the bearing failure and replacement. The machine has had more money go out in repairs than the purchase price of the machine. Since I live here on the Oregon Coast it is very dam difficult to have alliance service the machine as you know from the first break down of the machine.

As far as the extended warranty goes the sales rep said that a three year on the dryer was sufficient and probably wont even get used however the washers were another story. The service contracts are sold by SEARS but the work is done by a third party in the event that it is used. My sister bought a Maytag BRAVO washer 3years ago from Homeless Depot and bought the extended warranty and it is the same company that Sears uses. My sister has had good luck with the service contract but she hates the Maytag.

In my opinion any machine that is expected to run up to 30 loads a is just not going to last regardless of brand. When I purchased the Queens I was told I would never have to buy another machine. In my opinion there is always a lemon and I just got rid of it.

David


Post# 916919 , Reply# 11   1/22/2017 at 10:59 (2,642 days old) by Laundromat (Hilo, Hawaii)        

laundromat's profile picture
David,
The different programs select the pattern. If you want to handwash, the setting will tell the drum to one rpm. Other cycles like wool will rock the drum back and forth. It all depends on the preset pattern in each program. You'll see. It pretty much explains itself as time progresses and you get to play around with it.
As far as the dryer goes, it DOES dry faster. Usually done way before the next wash load is ready to dry. I always used the auto dry settings and got excellent results. Averaging 27 minutes to dry. If you are stacking them,be sure they are leveled correctly. You will see a big difference. Remember,direct drive LGs spin either way depending on the direction the drum is going in a more balanced situation. Then, it speeds up gradually sounding like a turbo jet taking off. You can watch the water drops dance on the window.


Post# 916926 , Reply# 12   1/22/2017 at 12:15 (2,642 days old) by henene4 (Heidenheim a.d. Brenz (Germany))        

"The SQ could be stuffed and never complain."

Yeah, except that bearing failure, the broken boot, and now what ever happend. I mean, that is nothing for a 1500$ product, right? "Blind trust" is a thing, you know.

Sure the LG is not a machine that will last an eternity, nobody ever claimed that. It will most likely make use of the service contract in such a use case, that is predictible.


However what that has to do with a) that the old dryer could help and b) that your first guess seems rather bad for such a experienced service guy (your second guess is the way more likely thing with the fault description; I mean a stuck open fill valve would be easy to spot and that would be mentioned) I don't really see.

Further, yeah, exactly, I said the new dryer size does not match the washer size according to basic laundry math. That is why I brought up the idea of keeping the SQ dryer. And btw, the LG is 4 cuft bigger then the washer (2 cuft bigger then the old dryer, if you ment that). 5.3 for the washer, 9.0 for the dryer, if I remember correctly.


As much as you have a verry good reputation which I don't question, sometimes you just seem verry much off of the actual situation.


Post# 916933 , Reply# 13   1/22/2017 at 13:10 (2,642 days old) by leononmaui (New Egypt, New Jersey)        

David,
I too have this set. I love it. The best I've ever had. There are so many features on it. 5 rinses, the timer to set the night before for sanitary wash so it's done in the morning, the size of the tub, extra water on comforter cycle. So much more. Good luck with yours.


Post# 916937 , Reply# 14   1/22/2017 at 13:25 (2,642 days old) by brucelucenta ()        

I too have the same set, a Kenmore Elite made by LG that has HUGE capacity and does a terrific job washing and rinsing. I have mine stacked with the dryer on top. I like the dryer too. Had them both for about 3 years now and no problems whatever. Sorry to hear of your misfortune with the Speed Queen set. That is a shame. I honestly thought that the front loading set was really a heavily built dependable set. Now I know better. Lots of folks have had troubles with the top loaders, one is having problems right now. There is just really no washer that will last 10-25 years with no problems as certain people would lead you to believe. Speed Queen certainly COSTS like they should though!!!! It seems to be difficult to find someone honest and/or that knows what they are doing to work on them too. I have not had much faith in speed queen since the 80's. I worked on too many of them with irreparable problems without investing a fortune in them.

Post# 916954 , Reply# 15   1/22/2017 at 14:59 (2,642 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        

combo52's profile picture

Hi Henrek, The basic sizing for a dryers capacity compared to a FL washer is the dryer needs to be three times the size of the washer for good results.

 

No one is going to fill the LG the way you can fill the SQ, the large capacity of the LG is great for an occasional king size comforter. The SQ FL washer would easily wash around 25 full size bath towels weighing about 1 pound peace, there is no way the LG will wash a 50 pound load of approximately 50 bath towels with out a struggle and if one tried it it would not last very long.

 

My guess of a stuck inlet valve was right on the money given the information that was given by the owner, often when these valves stick the machine will fill all the way up and flood a room, then when the valve finally unsticks the washer cycle continues and the drain pump drains the machine and all that is left is a flooded floor [ I have seen this more times than I can remember ].

 

This machine was not a lemon in any sense of the word, any machine can have a main seal and bearing failure, now the service the owner got was terrible. From what the owner has told us about the leak-flood it is likley that an inlet hose inside the machine came loose, fortunately this type of event is not uncommon after a machine has been completely apart for a major repair.

 

It is not that easy for most homes to install a 2nd 240 dryer, if both dryers were in operation you would have over a 50 amp constant draw, not many homes will sustain this type of loading on their circuit panels without a failure before long. The owner also said there was no room for an extra appliance.


Post# 916996 , Reply# 16   1/22/2017 at 18:46 (2,642 days old) by neptunebob (Pittsburgh, PA)        
Maybe you actually do need the Milnor..

neptunebob's profile picture
It sounds like there is just a lot of material to wash and you could have the Milnor for as long as the kids live there. I know that Jon and Kate + 8 had two Whirlpool top loaders that were enough, Kate probably used Pampers on her kids which kept the laundry down (and the landfills in central PA filled up!). I think you should build the laundry shed I propose, if you have to leave it behind, it could be a unique selling feature.

Post# 917006 , Reply# 17   1/22/2017 at 19:38 (2,642 days old) by Launderess (Quiet Please, There΄s a Lady on Stage)        

launderess's profile picture
IIRC Milnor does not make soft mount washers/extractors. Even if they did as one recalls OP needed to have the floors of his current home reinforced to cope with the SQ washer, since commercial OPL/soft mount washers weigh the same and or more this obviously is not a solution.

In situations like this one really only has two options; try and find a commercial or quasi unit, or the best of domestic and use the heck out of it then replace.

There isn't a free lunch when it comes to front loading washers as the basic physics during operation remain the same. You can either develop washers designed to withstand hard use/abuse for decades and be easily repaired/rebuilt. Or something that will give service for a finite amount of time then be chucked after useful life versus cost of repair means it is no longer economically viable to fix.

If OP lived in a home with a sound foundation and could sink a "pit"/create a concrete base then a world of second hand soft or even hard mount machines would be open; but he cannot so that is that. The only washers that *might* withstand doing so many loads per week would be the older Miele units, but their capacity is too small for this household.

We have been up and down this garden path each time OP posts (no offence or attack meant to same), but for the amount of use this household requires *NO* domestic washer is going to suffice, except perhaps SQ. He's been there and done that so now it is onto plan "B".

By most definitions of domestic front loaders the amount of duty cycles per week in OPs household would fall under "abuse". Again not an attack or whatever, but simply stating a fact; domestic washing machines front or top loading simply are not designed to process so much laundry on a routine basis. If things were made of old where pumps, bearings, tubs, seals, etc... could be easily replaced in field that *may* be a different thing; but more and more at least for front loaders things come as an assembly; once a tub seal or bearing goes it pretty much means the unit is toast. This is because the whole assembly must be replaced and often between cost of parts and service it comes to more than the machine is worth and or you could purchase another for same money.

Perhaps the only way to lessen the work load on front loaders is to wash and rinse in them only, then transfer laundry to a separate extractor. This one supposes would lessen some of the work/forces on motor, shocks, bearings, suspension and so forth. But such a move isn't up everyone's street.


As for building a "shed" for a Milnor or other commercial unit then leaving it behind. That likely would not be a very good economic decision. Frist it means you are placing a *HUGE* amount of trust that whomever purchases a property in future needs and or even wants such a thing. Given the large number of Miele washers including Little Giants one sees on eBay, CL and elsewhere that cannot be given away by new owners of property, I shouldn't put too much money into that scheme.

Of course if ROI isn't a factor, then building a "commercial" laundry space might not be a bad way to go.


Post# 917019 , Reply# 18   1/22/2017 at 20:29 (2,642 days old) by neptunebob (Pittsburgh, PA)        

neptunebob's profile picture
I still say build the shed. David could then take the units with him if he moves and the next owner would have a nice shed. He may also need 2 washing machines, one a front loader and a top loader. Also, with the dryers, why not one gas and one electric? I wonder if stacked dryers could be set up this way.

Post# 917040 , Reply# 19   1/22/2017 at 23:44 (2,642 days old) by DavidBlazor (Astoria Oregon)        
Thank you to all

Thanks to all who have commented in this thread. I personally am upset over the SQ FL machine. Prior to the front load we had a SQ AWN 432 model that lasted 6 years and was still going strong when we sold it. My family told us prior to moving to the Oregon coast that utilities were sky high both power and water/sewer rates. That is the reasoning for buying the front loader. After moving here we found that to be absolutely wrong the utilities here are dirt cheap My power bill in the dead of this winter has only been 124.00 (.05cents Kw hour) and the water is only 50.00 dollars a month and sewer is only 39.00 a month. The utilities in Idaho were much much higher.

I was told when purchasing the Kenmore Elites that no matter what brand our family chooses we will most likely be replacing machines about every 4 years do to the overwhelming demands placed on the machines. This is the reason for the extended warranties on the machines. My mom had the LG TROMM set for 10 years and only 1 service call on the dryer.

Neptunebob there has been some contemplation of building on to the house but right now the ground here is covered in 2-3 inches of ice so building an addition is a no go. The idea of having one gas dryer and one electric dryer wont happen as we are in a desolate area and have no access to a gas main.

Launderess nothing you have said in your posts have offended me. I very much appreciate you on this site. I get more offended when I have to go to the Laundromat and people ask me if I am doing the laundry for the Jesus Saves Mission. I tell them no I am just on a mission to get the families laundry done.
On Saturday I left 67.00 at the Laundromat.

I cannot wait for Friday to get here by then there will be an absolute wall of laundry. Sears had to order a pair from the Portland warehouse as they did not have any in stock in my local store.

Thank you once again to everyone on this website for all of your comments and ideas.

David

P.S. The Speed Queen ADE 40 is going to my sisters house as here norgetag dryer of 20 years just bit the dust.


Post# 917062 , Reply# 20   1/23/2017 at 06:06 (2,641 days old) by brucelucenta ()        

I hope you like your set as well as I like mine. I bought this set because my elderly mother has a king size down comforter I used to take to the laundromat and this set will actually wash and dry it with no trouble. I have lots lot laundry with her living here. The pads for incontinence and bedding stuff everyday. This machine gets loaded up quite full and run all the time. I know the speed queen front loader would not have worked for me since I tried one at the laundromat and it pinched a small hole in the comforter because it was so stuffed full when it went into spin. I thought that a machine should be made well enough to prevent things like that from happening. Particularly one that is supposed to be so head and shoulders over the rest. I don't think speed queen is really any better or worse than any other machine. With the top loader, they are the ONLY traditional operating machine made these days. These LG made machines are perfect for my needs. I will admit that the washer will really accommodate a bigger load than the dryer can comfortably dry sometimes, but I split it up to dry sometimes. It takes so little time to dry, it is no problem. Hope you enjoy your new LG set!



This post was last edited 01/23/2017 at 07:09
Post# 917090 , Reply# 21   1/23/2017 at 09:38 (2,641 days old) by joeypete (Concord, NH)        

joeypete's profile picture
The LG's are very good machines. I used one for a couple years...and it was great. Your is even nicer and bigger so hopefully you can get good service out of it.

I have nothing good to say about SQ front loaders. I used them while living in an apartment and they were awful. Granted that was a few years ago so maybe the newer ones are better. Out of balance issues were my biggest complaint. And yes I know how to load a washer LOL.


Post# 917127 , Reply# 22   1/23/2017 at 15:03 (2,641 days old) by DavidBlazor (Astoria Oregon)        
More Positive than Negative

I have been reading a lot of post and there is more positive than negative about these machines. I have also read Consumer Reports on these machines and there really is very little in the way of negativity about them.

I am reading more and more about Speed Queen failing. I think you are right brucelucenta in your recent post where you said " I don't think they are really any better or worse than any other machine".

My only specific concern is the lengthy cycle times on the washer up towards a hour and a half. The Speed Queen has every cycle done in 32 minutes when using the extra rinse option.

Time will tell the ELITE'S are being delivered sometime Friday between 7 and 12:30.

David


Post# 917162 , Reply# 23   1/23/2017 at 17:07 (2,641 days old) by Lorainfurniture (Cleveland )        

Reading over this thread, I would guess the following happened.

Your washer failed initially, the trunnion? If so, I believe it was likely mis diagnosed. Some novice came to your house with no experience and ruined your machine.

I don't think these are the best washers out there, but from a reliability standpoint no one can touch the speed queen fl. I'd bet a dollar you got a bad technician vs a bad machine. I have a few that are in massage parlors and they get run 5-10 loads per day, all sheets and towels. On Saturdays they will basically run non stop (15+ loads/ day).

My brother has a fl in his factory, he washes dirty mop heads 5 loads a day for the last 4 years, and the machine was already 10 years old when I gave it to him. Not a single issue.

Likely you will have better performance with your new set, but just be prepared to replace them every 5-8 years.


Post# 917215 , Reply# 24   1/23/2017 at 20:37 (2,641 days old) by Laundromat (Hilo, Hawaii)        

laundromat's profile picture
If LG is so unlike here, I think those who make the claims need to look at the frequency of repair write ups in Consumer Reports. According to those who own and use them, the washer AND dryer they are the most reliable. I personally have had great results and washed things like stuffed animals,pillows, cushions,feather pillows,shoes,car mats,and runners.I bought two sets. One for two different Aunts back in 2012. Neither of which have ever been in need of repair. However, the Maytag dishwasher has failed twice and the Maytag French door refrige was just replaced via Whirlpool after a six month absolute nightmare with Whirlpool. They accused my Aunt of lying about her problem and the seventh visit in three months for the same problem was enough. I threatened to file a suit with the evidence and she just received a voucher to replace it with a new model. Now,she wants to replace it with an LG.

Post# 917225 , Reply# 25   1/23/2017 at 21:18 (2,641 days old) by stricklybojack (South Hams Devon UK)        

stricklybojack's profile picture
.
Some people have horrible luck with some brands over others. Go with what works for you.
We pretty much had to buy SQ as my mother wanted a new set, and needed the dead simple knob style interface. I wanted an FL machine. Enter SQ. We have had to replace the motor control board on the washer already after very little use, and I realized the dryer is an awfully utilitarian piece of consumer engineering. Nonetheless I would likely buy the same again...although those new Electrolux's seem might fine too.


Post# 917227 , Reply# 26   1/23/2017 at 21:26 (2,641 days old) by jkbff (Happy Rock, ND)        

jkbff's profile picture
Ok...

what model was this speed queen?

Did you read the warranty bond? There is a tub warranty.

If anything, make Alliance repair it and sell the pair.

I am just posting this for clarification.

Limited Warranty
Home Topload Washer, Frontload Washer, Dryer, Stacked Dryer/Dryer or Stacked Washer and Dryer
I. WHAT THIS LIMITED WARRANTY COVERS AND FOR HOW LONG.
Alliance Laundry Systems, Ripon, WI 54971 extends this limited warranty to the first single family household consumer, or by warranty transfer to a new owner,
of an Alliance Laundry Systems home topload washer, frontload washer, dryer, stacked dryer/dryer or stacked washer and dryer.
Alliance Laundry Systems will repair or replace, free of charge, any part which fails as a result of a defect in material or workmanship for the time period shown after the date
of original installation. Alliance Laundry Systems will also pay the labor charges when service is provided by an Alliance Laundry Systems Authorized Service Company.
NOTE: If the unit is operated in a multiple user setting or commercial application, the unit limited warranty is three (3) years parts and five (5) year transmission
warranty only. Labor coverage is not included in this limited warranty.*
Mechanical Timer Topload Washer Models
• Three (3) years parts and labor limited warranty on the complete washer.
• Five (5) year limited warranty on cabinet assembly against rust from the inside out. Year 4 through 5 parts only limited warranty.
• Five (5) year limited warranty on the motor. Year 4 through 5 parts only limited warranty.
• Fifteen (15) year limited warranty on the transmission assembly. Year 4 through 15 parts only limited warranty.
NOTE: For units purchased prior to September 2013, ten (10) year limited warranty on the transmission assembly. Year 4 through 10 parts only limited warranty.
• Lifetime limited warranty on the stainless steel tub and outer tub against rust or corrosion.
Mechanical Timer Stainless Steel Dryer AND Stainless Steel Frontload Washer Models
• Three (3) year limited labor warranty on the complete washer/dryer.
• Five (5) year limited parts warranty on complete dryer.
• Five (5) year limited parts warranty on complete washer.
• Lifetime limited warranty on stainless steel cabinet assembly, cylinder and bulkheads against rust or corrosion.
Mechanical Timer Painted Models Single AND Stack Dryer
• Three (3) years parts and labor limited warranty on the complete dryer.
• Five (5) year limited warranty on cabinet assembly against rust from the inside out. Year 4 through 5 parts only limited warranty.
• Lifetime limited warranty on the Commercial Steel Cylinder against rust or corrosion.
Mechanical Timer Painted Stack Washer/Dryer AND Mechanical Timer Painted Single Frontload Washer Models
• Three (3) years parts and labor limited warranty on complete washer/dryer.
• Five (5) year limited warranty on washer motor. Year 4 through 5 parts only limited warranty.
• Five (5) year limited warranty on washer cylinder bearings and seal assembly. Year 4 through 5 parts only limited warranty.
• Five (5) year limited warranty on cabinet assembly against rust from the inside out. Year 4 through 5 parts only limited warranty.
• Lifetime limited warranty on the washer stainless steel wash basket and outer tub, Commercial Steel Drying Cylinder against rust or corrosion.
Electronic Display Topload Washer Models
• Five (5) years parts and labor limited warranty on the complete washer.
• Five (5) years parts and labor on cabinet assembly against rust from the inside out.
• Fifteen (15) years limited warranty on the transmission assembly. Year 6 through 15 parts only limited warranty.
• Lifetime limited warranty on the stainless steel tub and outer tub against rust or corrosion.
Electronic Display Dryer (Painted and Stainless Steel Models)
• Five (5) years parts and labor warranty on the complete dryer.
• Five (5) years parts and labor on cabinet assembly against rust from the inside out.
• Lifetime limited warranty on stainless steel cabinet assembly, commercial steel cylinder and bulkheads against rust or corrosion. Electronic Display Frontload Washer (Painted and Stainless Steel Models)
• Five (5) years parts and labor limited warranty on the complete washer.
• Five (5) years parts and labor on cabinet assembly against rust from the inside out.
• Lifetime limited warranty on stainless steel cabinet assembly, stainless steel wash basket and outer tub against rust or corrosion.
Electronic Display Stack Washer/Dryer Models
• Five (5) years parts and labor limited warranty on the complete washer/dryer.
• Five (5) years parts and labor on cabinet assembly against rust from the inside out.
• Lifetime limited warranty on commercial steel cylinder, bulkheads, stainless steel wash basket and outer tub against rust or corrosion.
Pedestal Bases
• Five (5) years limited warranty on base assembly against rust from the inside out. Parts only limited warranty entire five (5) years.
NOTE: For products that are not registered within the first year after shipment, warranty coverage will begin 30 days after
shipment for North American shipments.
II. WHAT THIS LIMITED WARRANTY DOES NOT COVER.
Alliance Laundry Systems will not provide a replacement for any part which fails for reasons other than defective material or workmanship.
Alliance Laundry Systems is not responsible for failure as a result of abuse, misuse, improper installation, transportation damage and chemical damage that results in rusting
or corroding components.
Alliance Laundry Systems is not responsible for clothing or machine damage caused by foreign objects placed in unit.
Alliance Laundry Systems is not responsible for damage resulting from worn or cracked washer hoses.
Alliance Laundry Systems is not responsible for any consequential damage resulting from any malfunction.
Alliance Laundry Systems is not responsible for labor charges that result from a service call where a unit is found to function as designed.
Alliance Laundry Systems is not responsible for extra labor charges and extended travel expenses due to customers installing units in areas beyond the selling dealer’s normal
service area. Remote Service is considered in excess of 50 miles from selling dealer. (100 miles round trip)
Alliance Laundry Systems shall not be responsible for, and rejects liability for any part failure if such failure is due to an act of God, natural disaster, vandalism, intentional
infliction of damage or dereliction.
Alliance Laundry Systems shall not be responsible for freight or transportation costs of any part covered under the terms of the product warranty.
Alliance Laundry Systems is not responsible and reserves the right to void any product warranty for damage to any electrical component (i.e. inverter drives and output
boards) in washers connected to a fluctuating power supply (i.e. stand-by generators with uncontrolled output) or damage caused by line voltage exceeding factory
recommended specifications.
III. HOW TO OBTAIN REPLACEMENT PARTS UNDER THIS LIMITED WARRANTY.
Parts which fail within the limited warranty period must be ordered from your local Authorized Alliance Laundry Systems Parts source. Be prepared to provide proof of
purchase, model and serial number.
IV. PRODUCT REGISTRATION.
New owners of Alliance Laundry Systems equipment are encouraged to register their appliance to insure proper limited warranty coverage. Register online at
www.speedqueen.com/support/regist... or contact your dealer to register your appliance. All information will be kept confidential and will not be
distributed to other parties. For Huebsch Canada customers, use home.huebsch.com/prod-reg/... to register your product. For Canadian customers, use
home.huebsch.com/prod-reg/... to register your product.
V. WHERE LIMITED WARRANTY IS APPLICABLE.
Limited Warranty is applicable to units purchased and operated in the Continental USA, Alaska, Hawaii and Canada. *Frontload Washer or Stacked Washer/Dryer installed in
On Premises Laundry (OPL) applications are under one-year (12 months) parts only warranty for entire product. Examples of OPL installations include, but are not limited to,
prisons, animal hospitals, detention centers, military bases, salons, hotels and fitness centers.


Post# 917262 , Reply# 27   1/24/2017 at 03:44 (2,640 days old) by brucelucenta ()        
lengthy cycles

You are correct about lengthy cycles in comparison to 32 minutes. The average cycle is over an hour and even longer depending on how many rinses you have. It does do a splendid job though and drying time is short with the fast spin. However, unless they have changed the way the dryer works since I bought mine, it does not reverse tumble on the bulky/bedding cycle. If that is an issue, you might want to clarify it with Sears before they are delivered.



This post was last edited 01/24/2017 at 04:09
Post# 917263 , Reply# 28   1/24/2017 at 03:50 (2,640 days old) by Frigilux (The Minnesota Prairie)        

frigilux's profile picture
Bruce, what the heck are you doing up so late?

Everyone I know who has an LG laundry pair is very happy with them. It will be interesting to see how long the machine will withstand extremely heavy use. On the upside, the increased capacity of the LG will allow the original poster to do fewer loads per day.


Post# 917837 , Reply# 29   1/27/2017 at 12:36 (2,637 days old) by DavidBlazor (Astoria Oregon)        
Elites are on maiden voyage

The Queens are officially gone and the new Kenmore Elite's are installed and on the first load. I will update my opinions of these machines later. Today their is around 15 loads.

Post# 917838 , Reply# 30   1/27/2017 at 12:50 (2,637 days old) by brucelucenta ()        

Looking forward to hearing how you like them.

Post# 917841 , Reply# 31   1/27/2017 at 12:54 (2,637 days old) by washman (o)        

Hi frig! laughing


Post# 917881 , Reply# 32   1/27/2017 at 20:11 (2,637 days old) by DavidBlazor (Astoria Oregon)        
Elite's maiden voyages

These machines are GREAT!!! What appeared to be a fifteen load day is turning into a 9 or 10 load day. There is absolutely zero vibration thru out the house when the washer is in spin cycles and they are absolutely quiet. I am still tinkering with all of the cycles to see which will be my daily cycles.

I went outside to see how well the dryer vent was working and it is just billowing out steam and the loads are drying extremely fast about 34 minutes.

Overall very happy with this purchase.


Post# 918049 , Reply# 33   1/29/2017 at 01:51 (2,635 days old) by GusHerb (Chicago/NWI)        

Glad you're happy!

Your usage pattern will be a good gauge as to the durability of these LG machines.


Post# 918208 , Reply# 34   1/30/2017 at 03:57 (2,634 days old) by brucelucenta ()        

I am glad you are as pleased with your set as I am with mine! My LG made set is the very best washer and dryer I have ever owned.


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