Thread Number: 70798  /  Tag: Modern Automatic Washers
My bran new Speed Queen washer has now done this more than once is this normal???
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Post# 937703   5/11/2017 at 08:12 (407 days old) by Tropical (Palm beach, FL)        

I just got a brand new Speed Queen washer (AWNE82SP113TW01) and twice now it has done this:

I had ONE item in the washer... a fleece queen sized thin blanket(definitely not a comfortable but a thin fleece blanket) which I have washed several dozens of times over the years without ever seeing ANY washer do this before. I'm rather disappointed my Speed Queen did this... it cannot be normal? The drum also ALWAYS leans far to the front... so it makes sense why is was slamming the front walls of my washer...



Post# 937722 , Reply# 1   5/11/2017 at 09:42 (407 days old) by Yogitunes (New Jersey)        

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wasn't sure the vid was working.....actually I don't know what that was, couldn't see a thing....

with the information given, just seems like the load is out of balance.....

try opening the lid and redistribute the load evenly around the tub....

what did the load look like inside?...or does it also do this on an empty tub?

turn the machine off, and make sure all moving parts have stopped before placing your hand inside....

Post# 937727 , Reply# 2   5/11/2017 at 09:57 (407 days old) by nmassman44 (Boston North Shore Massachusetts)        

nmassman44's profile picture
Again we have someone that has no clue at all what the hell to do nor did they read the manual that came with the machine. Open the lid to stop the washer and redistribute the item since it is bunched all on one side. It is not the machines fault. Its you. Common sense tells you open it and redistribute.
don't get me started! LOL

Post# 937733 , Reply# 3   5/11/2017 at 10:39 (407 days old) by chetlaham (United States)        
Severe Imbalance

chetlaham's profile picture
Not normal, this is caused by an unbalanced load. Do not wash that comforter alone. If it still keeps happening with other items thrown in it may be best not to wash that comforter all together. Had the same thing happen to me washing bath mats. They all bunched up on one side. Stopped washing them as 1/3 of the time I'd get the same banging. Had to redistribute them to get them to spin normally.

In general this will happen with any top load washer. Perhaps not every time, but it can and will happen.

As for the tub leaning that would be normal. Mine does that same though its not as bad as the machine ages.

BTW, be happy this happened on a Speed Queen. I once had an imbalance washing pillows with a 1997 GE washer. Oh boy! Engaged into spin and shot to full speed. The machine literally self destructed. Cabinet caved, machine walked some distance and the plastic tub cracked. Sounded like a tractor trailer rammed through the house. The beauty with Speed Queen is that when such happens the machine doesn't dart to full speed.

Post# 937737 , Reply# 4   5/11/2017 at 10:58 (407 days old) by Yogitunes (New Jersey)        

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this was actually a video from the new movie 'Paranormal Poltergeist'

does anyone know what that video was about?.....yeah, ABOUT 1:24 too long!

"don't go in there, its DARK!"

Post# 937738 , Reply# 5   5/11/2017 at 11:05 (407 days old) by DADoES (TX, U.S. of A.)        

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You say that you've washed this item "several dozens of times over the years without seeing ANY washer do this before."

It's not unusual that a single item in any washer will get off-balance for spin.

What specific other washers did you have in the past? SQ is a spin-drain toploader. Using too high of a water level for a single item (or a small load) may contribute to off-balance due to the items floating loosely in the water and getting moved together into a bunch as the water begins swirling around with the rotating drum.  Adding several smaller items of similar fabric weight when washing the blanket may help provide an even distribution of items around the drum.

Opening the lid while the ruckus was happening and showing the arrangement of the load would have clarified the situation.

In any case, there's no need to let the machine keep operating that way ... open the lid to pause the cycle, redistribute the blanket evenly around the drum, and close the lid to continue.  That's standard procedure for dealing with an off-balance spin.

Post# 937791 , Reply# 6   5/11/2017 at 16:09 (407 days old) by mrb627 (Buford, GA)        
Water Level issue, I think.

mrb627's profile picture
I think you are selecting the max level instead of one more appropriate for the load size.


Post# 937834 , Reply# 7   5/11/2017 at 18:45 (407 days old) by GusHerb (Chicago/NWI)        

That has literally never happened to me even when daringly washing a single item. One would have to do something very severe to get a SQ to bang out of balance like that.

Post# 938185 , Reply# 8   5/13/2017 at 00:38 (406 days old) by tolivac (greenville nc)        

That is the clue----ONE item in the machine.Wash another item in the washer to help balance it.And they listened to the washer banging and didn't stop it right away.Also filmed in the DARK---TURN THE LIGHTS ON!!!Cameras and you need LIGHT to function!Read the book with the machine!!!!This video made the maker look like a fool.

Post# 938227 , Reply# 9   5/13/2017 at 06:44 (405 days old) by brucelucenta ()        

Considering the video was just a lot of noise in complete blackness, what is it that we are supposed to see that is happening? Makes it rather difficult to understand what is going on other than someone complaining.

Post# 938508 , Reply# 10   5/14/2017 at 14:02 (404 days old) by twintubdexter (Palm Springs)        

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That does not sound good at all. In the movie "Titanic" the engines made that same sound when they put the transmission into reverse in an attempt to avoid the berg. 

Post# 938788 , Reply# 11   5/16/2017 at 08:52 (402 days old) by Rolls_rapide (Scotland, UK)        
Unbalanced Load

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Wash at least two, preferably three, or more items (you want the drum to be balanced as much as possible for spinning).

Remember also that type of fabric is important. If you wash, say, a heavy cotton jumper/jersey with a couple of nylon blouses, the load is still going to be out of balance. The only way round it on modern electronic sensor machines is to wash 'like fabrics with like fabrics'. So in this case, the heavy cotton jumper would be better being washed with other cottons. Or at the very least, being spun with a couple of sodden towels, in order to balance the load.

Here is what the UK's "Which?" Magazine had to say on the subject in January 1979:

  View Full Size
Post# 939293 , Reply# 12   5/18/2017 at 20:46 (400 days old) by jmirawm (Barling Arkansas)        
Point A

IF your machine is making a noise like this. Turn it off. Figure out what is wrong. Fix it, or call someone that can. Do not continue to let it run in this state, you would have no one to blame but yourself if the machine is ruined.

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