Thread Number: 73296  /  Tag: Modern Automatic Washers
Miele 5964
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Post# 968120   11/15/2017 at 14:15 by Michael (London /England)        

Some of you may remember a while back I posted about the door seal on my Miele leaking..well, the leak got worse so I thought I would bite the bullet and call Miele out.
The girl on the phone said if its wear and tear on the seal, it would cost me 40 for the part and no labour as the machine has a 10 year guarantee. (its 6 years old).
The guy came today and said it was caused by the hard water making the rubber brittle and said the machine has done over 5,000 hours of washing!!
Anyway, he left and said there would be no charge...how good is that!





Post# 968122 , Reply# 1   11/15/2017 at 14:30 by ozzie908 (Lincoln UK)        
Free Miele repair

ozzie908's profile picture
You can't argue with that for a bargain !!

Post# 968372 , Reply# 2   11/16/2017 at 15:11 by Rolls_rapide (Scotland, UK)        

rolls_rapide's profile picture
Ooooh - that's excellent service!

Lesser companies would be quibbling about 'wear & tear', and 'not covered by the guarantee'!





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