Thread Number: 73696
/ Tag: Modern Automatic Washers
Finally the full wash video of the new 2018 Speed Queen washer |
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Post# 973285 , Reply# 1   12/12/2017 at 18:41 (2,319 days old) by GELaundry4ever (Nacogdoches, TX, USA)   |   | |
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I'd like to see a full load of colors with a premium HE laundry detergent and fabric softener. I'd also would like to see the inner workings of this machine running. What is the model number of this machine? |
Post# 973290 , Reply# 2   12/12/2017 at 19:06 (2,319 days old) by GusHerb (Chicago/NWI)   |   | |
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Well that was 43 minutes of my life I'll never get back. The most exciting cycle was spin and that's not saying much.
I tried to keep an open mind but I'm pretty sure I hate this new machine.
Thanks for the video though! More thoughts to come later... |
Post# 973294 , Reply# 4   12/12/2017 at 19:51 (2,319 days old) by Maytag85 (Sean A806)   |   | |
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Post# 973299 , Reply# 6   12/12/2017 at 20:06 (2,319 days old) by GELaundry4ever (Nacogdoches, TX, USA)   |   | |
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Correction... much |
Post# 973300 , Reply# 7   12/12/2017 at 20:07 (2,319 days old) by Maytag85 (Sean A806)   |   | |
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Post# 973301 , Reply# 8   12/12/2017 at 20:14 (2,319 days old) by joeypete (Concord, NH)   |   | |
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Post# 973304 , Reply# 9   12/12/2017 at 20:21 (2,319 days old) by DADoES (TX, U.S. of A.)   |   | |
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Post# 973307 , Reply# 10   12/12/2017 at 20:33 (2,319 days old) by Maytag85 (Sean A806)   |   | |
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Post# 973308 , Reply# 11   12/12/2017 at 20:33 (2,319 days old) by Maytag85 (Sean A806)   |   | |
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Post# 973309 , Reply# 12   12/12/2017 at 20:36 (2,319 days old) by nmassman44 (Brooksville Florida)   |   | |
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I was thinking...I wonder if the current FlexVane agitator would fit in this washer and how much more water and load movement would be created....it’s funny how something that was tried back in the 70’s by Frigidaire GM comes back in this incarnation. I am looking forward to see what CU has to say about this washer design.
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Post# 973313 , Reply# 14   12/12/2017 at 20:51 (2,319 days old) by Maytag85 (Sean A806)   |   | |
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Post# 973315 , Reply# 15   12/12/2017 at 20:51 (2,319 days old) by Gyrafoam (Wytheville, VA)   |   | |
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It sounds like it's in pain. Certainly is different. I'm thinking fabric softener will not be too evenly distributed. Would hate to have to use dryer sheets! Thanks Eugene for providing the show! |
Post# 973316 , Reply# 16   12/12/2017 at 20:54 (2,319 days old) by cfz2882 (Belle Fourche,SD)   |   | |
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the agitation reminds me a lot of my GE hydrowave. |
Post# 973320 , Reply# 17   12/12/2017 at 21:13 (2,319 days old) by washerdude (Canada )   |   | |
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Give me an old SQ any day over this. |
Post# 973328 , Reply# 20   12/12/2017 at 21:39 (2,319 days old) by Frigilux (The Minnesota Prairie)   |   | |
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Yes, first and foremost, many thanks Eugene for taking the time to make a complete-cycle video! It's obviously something we've all been chomping at the bit to see.
Now...who's going to take one for the team and purchase one of these so we can get extensive tests in all possible situations? I want to see it take on a full capacity load using auto-fill and the Normal Eco cycle. That and probably the Delicate cycle. Frankly, I think the biggest problem will be this: Many people loved Speed Queen because their top-loader was, for all intents and purposes, like a washer from the 1950s-70s. Will they continue to love SQ now that it is no longer reminiscent of that time period? |
Post# 973331 , Reply# 21   12/12/2017 at 22:01 (2,319 days old) by Mrsalvo (New Braunfels Texas)   |   | |
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edited: no comment. "Hello? Maytag?" |
Post# 973335 , Reply# 22   12/12/2017 at 22:17 (2,319 days old) by kb0nes (Burnsville, MN)   |   | |
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Post# 973344 , Reply# 24   12/12/2017 at 23:16 (2,319 days old) by IowaBear (Cedar Rapids, IA)   |   | |
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Post# 973358 , Reply# 27   12/13/2017 at 00:57 (2,319 days old) by rp2813 (Sannazay)   |   | |
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Yeah, I'll pass. This thing is pathetic. The first thought that came to mind as I eyed the colored towels was the Bob and Ray routine, "Slow Talkers of America." I scrolled down while the clip was running, and as I read through the replies, I'd go back up and check on the action. The same two microfiber towels were lazing around on the top every time I checked. This isn't a washer, it's a soaker.
I am not a dyed in the wool old-school or no-school washer aficionado. My daily driver is a 2008 Affinity FL. I'm open to new concepts, but this one strikes me as an epic fail. And that moaning and groaning would drive me nuts, although it would sound great turned up loud in a Halloween haunted house scene. This machine does give neutral drain fans something to cheer about, but the notoriously stingy spray rinse remains.
Can you say "No sale?" I knew you could.
Oh yeah, and that pump is waaay louder than the Chinese one I just installed on the Affinity. |
Post# 973360 , Reply# 28   12/13/2017 at 00:59 (2,319 days old) by johnrk (BP TX)   |   | |
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your choice. It would do a fine job on my laundry and I'd really like to have that 7-year warranty. But then, I don't have a house full of oil field workers or little kids... |
Post# 973368 , Reply# 29   12/13/2017 at 01:43 (2,319 days old) by chetlaham (United States)   |   | |
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Post# 973373 , Reply# 30   12/13/2017 at 02:29 (2,319 days old) by chetlaham (United States)   |   | |
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In response to a you tube comment: I highly doubt combo52, a tech with 40+ years of extensive experience and incredibly gifted in his understanding of the industry is one of those nut case for saying that these do not match up to SQ's current production. 1/4 of a sales loss it not a baseless prediction. These might do well with loose rags, but I can't see this cleaning when packed full of towels or jeans or bedding for that matter.
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Post# 973380 , Reply# 33   12/13/2017 at 02:48 (2,319 days old) by tolivac (greenville nc)   |   | |
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Oh yes,would like to see the mechanism shots-this may be better than what goes on up top! |
Post# 973391 , Reply# 35   12/13/2017 at 04:02 (2,319 days old) by norgeway (mocksville n c )   |   | |
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Just as soon have a ingrown toenail....I could get rid of that! |
Post# 973394 , Reply# 36   12/13/2017 at 04:23 (2,319 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)   |   | |
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Post# 973395 , Reply# 37   12/13/2017 at 04:26 (2,319 days old) by chetlaham (United States)   |   | |
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Post# 973408 , Reply# 40   12/13/2017 at 07:00 (2,319 days old) by speedqueen (Metro-Detroit)   |   | |
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I've seen more effective action with my Maytag on slow whilst overloaded. I'm not impressed. I don't care if this washer lasts 50 years if it won't wash well, and I cannot see it performing well at all. HE TL machines seem to bank on the enzymes to, in effect, soak out dirt instead of forcing water through the clothes to clean, while it uses a full tub, it really is only doing just that. I cannot recommend this machine to anyone, I am now officially in the WP/MT VMW camp now. I have a new appreciation for WCI "Angel-Wing" indexing tub machines, at least the agitator creates water movement and there is a little turnover. This kind of reminds me of the 1970s GE portable, why even include the agitator, it isn't creating much water movement.
If this and the new MT water hog can pass the efficiency tests, why couldn't the 432? |
Post# 973414 , Reply# 42   12/13/2017 at 07:44 (2,319 days old) by mayken4now (Panama City, Florida)   |   | |
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Post# 973422 , Reply# 43   12/13/2017 at 08:42 (2,319 days old) by DADoES (TX, U.S. of A.)   |   | |
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Post# 973437 , Reply# 44   12/13/2017 at 10:02 (2,319 days old) by johnb300m (Chicago)   |   | |
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Well, this is about the level of judgement I was expecting.
I honestly don't see the issue with this machine. Those items are definitely moving through the water with good force. There's both back/forth and rotational turnover, in a very deep tub of water. I'm not so crazy about the vertical agitator vanes twisting everything up in the center. But it's not a show stopper. Honestly, what does the agitation style MATTER if everything comes out clean at the end of the cycle? Isn't that the point? If this can do it? Then 'mission accomplished.' AND....HOW.....has nobody commented on the fact that it still does a (slow) spin drain?! Did y'all see that? The spray (slow) spin looked pretty good too IMO. I'm by NO means a SQ fan. But jeez, give these things a chance. It's also very common for companies/engineers to make running production changes and tweaks to things as they get more research and market feedback in. |
Post# 973459 , Reply# 45   12/13/2017 at 12:04 (2,319 days old) by mark_wpduet (Lexington KY)   |   | |
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better - I also prefer spin drains to neutral drains. I read someone above post there are neutral drain fans out there. Could someone explain to me how anyone would prefer a neutral drain over a spin drain? Just wondering. Thanks
I do think this would get clothes clean - but it's doing it very boringly. Nothing exciting going on. I'm sure it's built to last and it does use a good amount of water. I've just gotten so used to FL washers I don't think I could stand going back to a TL. I could try though. |
Post# 973460 , Reply# 46   12/13/2017 at 12:11 (2,319 days old) by Infusor (Usa)   |   | |
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"Same two microfiber lazing around the top every time i looked" really???? You must be blind, you clearly did not watch the same video i did, i saw the microfiber turning over TONS of times. The ignorance is amazing. |
Post# 973461 , Reply# 47   12/13/2017 at 12:24 (2,319 days old) by murando531 (Augusta, Georgia - US)   |   | |
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Post# 973462 , Reply# 48   12/13/2017 at 12:29 (2,319 days old) by DADoES (TX, U.S. of A.)   |   | |
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Post# 973463 , Reply# 49   12/13/2017 at 12:30 (2,319 days old) by mrb627 (Buford, GA)   |   | |
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Post# 973465 , Reply# 50   12/13/2017 at 13:26 (2,319 days old) by cfz2882 (Belle Fourche,SD)   |   | |
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several different agitation profiles can be seen-some decently aggressive and again,similar to a hydrowave.Looks like the short stroke program is ~210* If this was a 1955 washer we would like it :) |
Post# 973480 , Reply# 52   12/13/2017 at 14:27 (2,318 days old) by LordKenmore (The Laundry Room)   |   | |
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On the plus side, this machine is very quiet like the GE Hydrowave
I suppose that would be a selling point for some. Indeed, that is the major sales tool a clerk at the local Home Depot always used. "Well, this Admiral [WP DD] works, but this machine over here [at 2x the cost] is much quieter!"
But I'd miss the entertaining sound of operation. Plus I'm just plain used to noisy washers, what with having grown up with a KM BD, and having had WP DD machines most of the last 20 years... This post was last edited 12/13/2017 at 14:52 |
Post# 973559 , Reply# 55   12/13/2017 at 22:41 (2,318 days old) by IowaBear (Cedar Rapids, IA)   |   | |
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Thanks, thefisch, for your detailed observations. I enjoyed reading everyone else's comments as well.
I replaced a good old 1980s Kenmore DD with a Neptune FL back in 2006. I liked it right off the bat. I thought it cleaned better and I liked being able to wash blankets and comforters. My partner at the time despised it immediately and never warmed up to it for one simple reason...the longer cycle times. He was a "one load at a time" kind of guy and in his opinion whatever advantages the FL had didn't make up for it taking twice as long.
His opinion was just as valid as mine and there are millions of Americans that feel the same way. So for them, the end of the conventional SQ TL line is the end of buying a new machine with the design they prefer. Not surprised there are so many displeased people on this forum!
In one of the SQ sales presentation videos they say that they were forced to add load sensing to comply with new water regulations - and that may be true. However if the machines are still allowed to use this much water (as does the new Maytag MVWP575GW) then why could it have not used the traditional agitation system?
It seems to me that this wash mechanism change was more of marketing/cost decision (i.e. simpler design gave them the opportunity to offer 7-year warranty.) And that's fine, it's a strategic move that may pay off, but I don't like the fact that they sort of implied that government regulations made them do it. Looking at the Maytag machine I don't see how that could truly be the case.
Interesting times for laundry machines, great fun to see the innovations, like them or not!
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Post# 973575 , Reply# 58   12/14/2017 at 03:21 (2,318 days old) by speedqueen (Metro-Detroit)   |   | |
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If the addition of auto load sensing would have solved the water usage issue, why couldn't it have been added to the old design? There are other ways to manipulate the DOE test too, though. The could have had an extra pressure hose to a fixed switch only in circuit on Normal/ECO set to a half fill. All other cycles would use the usual rotary knob pressure switch.
The existing 432 Normal/ECO cycle isn't much of a water saver anyway, having stood by the machine and paid more attention to it today, I realized that the Normal/ECO cycle must have at least a 4 minute spray rinse overall, that has to equate to at least a 1/2 fill. If they directed their fill flume better so it hit clothes at the top of the basket too, they could probably achieve better results with 1/2 the spray rinse time. If you wash in the Mini load size you probably would use more water going with Normal/ECO than letting the machine fill to Mini again. |
Post# 973578 , Reply# 59   12/14/2017 at 05:11 (2,318 days old) by mrb627 (Buford, GA)   |   | |
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Post# 973586 , Reply# 60   12/14/2017 at 06:39 (2,318 days old) by chetlaham (United States)   |   | |
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Malcom, didn't Whirlpool have a load sense washer that also had a transmission?
I think the issue here is that the new regs force so little water on the Normal Eco that the conventional design is just to inadequate. Agitating a full load of clothes with only 1/14th of a tub (even on low) puts to much drag on the motor and transmission IMO. |
Post# 973672 , Reply# 62   12/14/2017 at 17:00 (2,317 days old) by LordKenmore (The Laundry Room)   |   | |
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I was frankly underwhelmed by what I saw with the agitation in this video... I finally have found a top loader that makes the agitation of a WCI Frigidaire look great. I'd never have thought I'd live to see this day.
That said...I'll reserve judgment on this machine. I just won't be one of the first ones buying it, and I won't be recommending it. But then...no matter how good the agitation looks, I'd be cautious about recommending any product that is pretty much 100% all new, unproven...
It does occur to me that this washer might be good enough for a lot of people in today's world. My laundry is mostly about freshening, and so it might in theory work for me day to day. Then, again, it may be better having too much performance. It may not be needed day to day, but when needed, it will be appreciated.
The other thought, too, is that at least with long cycle times (which I think I'd heard they are using) will give enzymes in detergent time to work.
We'll see what happens, I guess... |
Post# 973692 , Reply# 65   12/14/2017 at 19:14 (2,317 days old) by combo52 (50 Year Repair Tech Beltsville,Md)   |   | |
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Thanks For taking the time to post this Eugene.
This is exactly what I had already seen and expected in the SQ videos that I have seen, Basically it washes about 1/2 the load of the current machine and washes it about 1/2 as well, the amount of water being used to power soak laundry is obscene.
When we get one of these machines in out test shop next year we will do a SXS comparison of cleaning with identical loads, detergent and water temperature and post the results.
As I have said before this new machine is actually an improvement for gentleness and clothing care, BUT it uses far more water and detergent and can not possibility clean really dirty clothing as well.
Overall SQ did a good job, but we will now be selling these machines to a different customer, I am sure we will get far less complaints about lint with the neutral drain ,less damage complaints, less noise complaints and less out of balance and walking complaints.
John L. |
Post# 973695 , Reply# 66   12/14/2017 at 20:07 (2,317 days old) by Lorainfurniture (Cleveland )   |   | |
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I already washed clothes in it, I’ll be doing a blanket wash too. |
Post# 973696 , Reply# 67   12/14/2017 at 20:22 (2,317 days old) by IowaBear (Cedar Rapids, IA)   |   | |
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Post# 973702 , Reply# 68   12/14/2017 at 21:23 (2,317 days old) by Supersurgilator (Indiana)   |   | |
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Could you please post a video on the highest water level without clothes? I'm curious the movement in the water from this machine when empty. |
Post# 973809 , Reply# 71   12/15/2017 at 14:17 (2,316 days old) by Lorainfurniture (Cleveland )   |   | |
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This test was done in my noisy service room, with the front cover off. The go pro is suction cupped to the frame, and the vibration really amplified it. The washer is very, very quiet. |
Post# 973810 , Reply# 72   12/15/2017 at 14:18 (2,316 days old) by Lorainfurniture (Cleveland )   |   | |
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3 more videos to watch. |
Post# 973817 , Reply# 73   12/15/2017 at 14:49 (2,316 days old) by Frigilux (The Minnesota Prairie)   |   | |
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Post# 973845 , Reply# 76   12/15/2017 at 17:36 (2,316 days old) by Lorainfurniture (Cleveland )   |   | |
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CLICK HERE TO GO TO Lorainfurniture's LINK |
Post# 973850 , Reply# 78   12/15/2017 at 17:56 (2,316 days old) by Imperial70 (MA USA)   |   | |
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I don't think the clothes were loaded in an optimum fashion. Would it help to load the clothes in quadrants? Perhaps it was overloaded too. I mean no disrespect, just observations. |
Post# 973853 , Reply# 80   12/15/2017 at 18:03 (2,316 days old) by Norgeway (mocksville n c )   |   | |
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I will not own anything new. If that qualifies as a washer I'm a brain surgeon |
Post# 973858 , Reply# 82   12/15/2017 at 18:19 (2,316 days old) by speedqueen (Metro-Detroit)   |   | |
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Post# 973863 , Reply# 84   12/15/2017 at 18:31 (2,316 days old) by DADoES (TX, U.S. of A.)   |   | |
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Post# 973878 , Reply# 87   12/15/2017 at 20:54 (2,316 days old) by Imperial70 (MA USA)   |   | |
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Unrealistic expectations. Speedqueen gives training, early shipments to stores and they get stabbed in the back. Not cool. |
Post# 973884 , Reply# 89   12/15/2017 at 21:20 (2,316 days old) by speedqueen (Metro-Detroit)   |   | |
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Post# 973898 , Reply# 91   12/15/2017 at 22:06 (2,316 days old) by IowaBear (Cedar Rapids, IA)   |   | |
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Post# 973902 , Reply# 93   12/15/2017 at 22:46 (2,316 days old) by peteski50 (New York)   |   | |
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Eugene thank you for posting! -- The wash action to wash a full load of dirty laundry is rather poor! You would definitely need to do a prewash / soak plus a extended wash time to get a clean load. But even with all that with poor turnover it just isn't going to work! I am not that opposed to this adjtub principal but SP could have made a better agitator and even fins around the tub itself to get more cleaning power. I think they are going to get complaints and will loose business on these 2018 models! I kind of remember the GM adjtub did a better job washing and their was some European old videos on youtube that used this same principle that did a better job washing!
Peter |
Post# 973903 , Reply# 94   12/15/2017 at 23:10 (2,316 days old) by peteski50 (New York)   |   | |
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Here is one example of a better wash
Hey speed queen why didn't you do some research before you redesigned! CLICK HERE TO GO TO peteski50's LINK |
Post# 973906 , Reply# 95   12/15/2017 at 23:50 (2,316 days old) by Maytag85 (Sean A806)   |   | |
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Post# 973910 , Reply# 96   12/16/2017 at 00:48 (2,316 days old) by tolivac (greenville nc)   |   | |
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Watched the second video-NOT impressed at all.WILL NOT buy one of these.I can see them being returned in favor of other washers-and some of these end up in the appliance swap shops. |
Post# 973911 , Reply# 97   12/16/2017 at 00:54 (2,316 days old) by mark_wpduet (Lexington KY)   |   | |
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Well, at least we all know that this machine can't be overloaded. I don't see how bulky would have helped. I could be wrong, I wonder what it does differently? Maybe bulky spins with water in it more to try to force the load down more? I don't know. That underwear got a bit of a soak staying on the top, but they never really got washed, only rinsed and spun.
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Post# 973918 , Reply# 99   12/16/2017 at 01:43 (2,316 days old) by Maytag85 (Sean A806)   |   | |
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The clothes in the second video of the new 2018 Speed Queen barly moved around at all, and they were just moving back and forth and not rolling over. I don't think a lot of people are going to like the new Speed Queen design, and a lot of people may return them for something else. Local appliance dealers might loose business due to the fact that Speed Queen no longer offers a traditional top load design, and local appliance dealers were the only ones that sold a traditional top load design.
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Post# 973932 , Reply# 101   12/16/2017 at 05:46 (2,316 days old) by mrb627 (Buford, GA)   |   | |
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Remember in the training video, they said the programming was still being tweaked. Maybe waiting for a second gen machine is best. Here are some observations...
1. There appears to be only three distinct water levels on the machine. Auto sensingjust picks one or ups to the next. 2. Presoak is now labelled Soak. Is it no longer a prewashing bath? 3. The second video was left at medium soil. Perhaps, like the WP Gentle Wash system, the agitation profile slows down towards the end of the wash phase. A longer wash phase may have started with a more aggressive profile. Does the owners manual give any tips to loading? Malcolm |
Post# 973933 , Reply# 102   12/16/2017 at 06:25 (2,316 days old) by chetlaham (United States)   |   | |
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It is completely normal. Yes we have passion- but you need passion in order to get progress in anything. You need to feel what those millions of others will feel when it goes right or wrong. View us as professional washer critics, much like there are professional food critics.
Granted the public is the ultimate force behind any product, but I know for a fact appliance makers read AW.org. Further several members on here are actual engineers or designers of appliances while several others are very experienced service techs. All which show tremendous passion. All in all I love being one of the many, many pro judges! :) |
Post# 973934 , Reply# 103   12/16/2017 at 06:28 (2,316 days old) by chetlaham (United States)   |   | |
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Post# 973935 , Reply# 104   12/16/2017 at 06:38 (2,316 days old) by toploader55 (Massachusetts Sand Bar, Cape Cod)   |   | |
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Post# 973947 , Reply# 105   12/16/2017 at 08:18 (2,316 days old) by Frigilux (The Minnesota Prairie)   |   | |
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The impassioned, emotional, informative/educational, occasionally irrational posts are what makes AW the only online forum I bother with. I've checked out other (often heavily moderated) sites and found them to be dry as dust and boring as all get-out. Unlike many other topic-based websites, AW allows, through the various forums, discussion on virtually every aspect of life.
I'm an anomaly here. Although I appreciate vintage appliances, I will never own one. I don't have a collection. I have never and will never so much as change a belt on a washer, much less painstakingly restore a broken down vintage rust bucket to showroom-quality gleam. The wealth of experience, knowledge and expertise here concerning appliances among the membership is unparalleled.
While I love watching video footage of gatherings, wash-ins and conventions, I will never attend one. I drive past webmaster Robert's house when visiting friends in Minneapolis who live near him. It would never occur to me to stop by to meet him and see his collection. Yet having said all that I have been a regular for many years and can't imagine not visiting the site several times each day. In fact, AW is the only forum-based website I participate in.
I've grown to appreciate (or at least tolerate) everyone's eccentricities and idiosyncrasies, just as others tolerate mine (see the two paragraphs above). Can't imagine ever blocking anyone no matter how much I disagree with them.
Frankly, I'm quite happy the uninitiated general public might find some of our discussions head-shakingly nutty/neurotic/downright bizarre. As with Minnesota winters, it keeps out the riffraff. Well, most of it, anyway, LOL. 👍 This post was last edited 12/16/2017 at 08:46 |
Post# 973962 , Reply# 106   12/16/2017 at 08:56 (2,316 days old) by chetlaham (United States)   |   | |
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I would give a lot to see it in person, and use his 1-18, but its to far away for me. And I am not to thrilled about his down sizing. But in any case I think someone should give him a new in box 2017 Speed Queen as a Christmas present. He deserves it- and what a way to pass down the tradition of a future washer collector opening a new in box washers thats 40-50years old.
@Frigilux, I agree and not to worry. I myself have never restored a 1-18 or something that was badly rusted, and honestly my interests are more in 80s and 90s washers and 70s-80's dishwasher rather than truly vintage stuff. Except if its a Maytag wringer, those have always had a special place in heart. Though yet again I have never restored one. As for the general public who judges us I have learned one thing: Its best not to care what they think. We are 18+, they no longer have control. I have a bigger opinion of them then they ever could of me. As is there are many others out there (thanks to the internet) which I have discovered who have similar talents and appreciations be it cooking, trains, physics, realestate, astronomy, traffic lights, plants, ect, ect. Every single thing the general public can't live without came from people like us. What you don't think those who created the Iphone, internet, Amazon, ect didn't spend years infatuated in their ambition? Laughing and crying over obstacles and break throughs? Many professionals would be viewed as insane for being their true selves- simply because most people can not even begin to comprehend what dedication looks like. |
Post# 973988 , Reply# 108   12/16/2017 at 10:51 (2,316 days old) by IowaBear (Cedar Rapids, IA)   |   | |
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I agree with reply #94 by peteski50, this design could and should have been better.
Of course that would mean that it would look obviously different, even to the casual buyer. Many people will look at the tub and agitator in the 2018 model and just assume it works like the old one. And if the lid locks, and if it cleans "well enough," maybe they will never know!
I have to wonder if this was another case of marketing over function. |
Post# 973989 , Reply# 109   12/16/2017 at 11:01 (2,316 days old) by speedqueen (Metro-Detroit)   |   | |
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Post# 974017 , Reply# 110   12/16/2017 at 12:28 (2,316 days old) by GusHerb (Chicago/NWI)   |   | |
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Post# 974113 , Reply# 112   12/16/2017 at 20:14 (2,315 days old) by rapunzel (Sydney)   |   | |
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I thought the lid only locked for the spin. |
Post# 974116 , Reply# 113   12/16/2017 at 20:36 (2,315 days old) by DADoES (TX, U.S. of A.)   |   | |
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Post# 974118 , Reply# 114   12/16/2017 at 20:53 (2,315 days old) by IowaBear (Cedar Rapids, IA)   |   | |
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I thought I remembered the guy in the sales video (now taken down) saying that it locked after five minutes to give customers time to add a forgotten item without the inconvenience of unlocking and re-locking.
But that it would still unlock "quickly" anytime as long as the machine was not spinning. But maybe I'm not remembering that correctly.
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Post# 974124 , Reply# 117   12/16/2017 at 21:25 (2,315 days old) by GusHerb (Chicago/NWI)   |   | |
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Most likely phone autocorrect doing that. No need to nit pick an otherwise well worded and written post. |
Post# 974128 , Reply# 118   12/16/2017 at 21:54 (2,315 days old) by joelippard (Hickory)   |   | |
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Post# 974130 , Reply# 119   12/16/2017 at 22:16 (2,315 days old) by johnrk (BP TX)   |   | |
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Post# 974132 , Reply# 120   12/16/2017 at 22:20 (2,315 days old) by Lorainfurniture (Cleveland )   |   | |
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Locks shortly after filling. Pressing pause will instantly unlock it unless it’s spinning. The lid can be forced open several times before it will eventually break the lid lock. |
Post# 974154 , Reply# 124   12/17/2017 at 00:51 (2,315 days old) by Imperial70 (MA USA)   |   | |
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He attacked me too. Then a couple of others chimed in. I was only offering constructive input. Some people can be tools. |
Post# 974229 , Reply# 128   12/17/2017 at 11:13 (2,315 days old) by chetlaham (United States)   |   | |
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Post# 974234 , Reply# 130   12/17/2017 at 11:32 (2,315 days old) by chetlaham (United States)   |   | |
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Said it before, but I think this thread is the place: We will all be compelled to switch to front loads. SQ is just one example. As TLs must please the DOE, everything they were good for will be gone or fall behind FLs. As the older generation retires, and as words spreads, kids today will be buying FLs no questions asked.
Yup- those were the lows in the industry. |
Post# 974240 , Reply# 131   12/17/2017 at 12:35 (2,315 days old) by Lorainfurniture (Cleveland )   |   | |
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blanket video coming up next CLICK HERE TO GO TO Lorainfurniture's LINK |
Post# 974241 , Reply# 132   12/17/2017 at 12:42 (2,315 days old) by chetlaham (United States)   |   | |
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Post# 974246 , Reply# 134   12/17/2017 at 13:05 (2,315 days old) by chetlaham (United States)   |   | |
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Post# 974247 , Reply# 135   12/17/2017 at 13:10 (2,315 days old) by Infusor (Usa)   |   | |
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I think you are doing a great job on the commentary, way better than i could do haha, we all appreciate the videos for educating us on fairly new technology. New for speed queen at least. |
Post# 974251 , Reply# 136   12/17/2017 at 13:41 (2,315 days old) by logixx (Germany)   |   | |
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Post# 974255 , Reply# 137   12/17/2017 at 14:00 (2,314 days old) by DADoES (TX, U.S. of A.)   |   | |
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The videos are nice! Lighting can be tricky and having a bunch of extra lights around can get in the way of handling the camera when moving it for various angles. This "empty" wash video shows how gentle is the action. There's not much churning of the water compared to other agitator machines. I'm curious to see the Bulky, Delicate, and Handwash cycles. |
Post# 974257 , Reply# 138   12/17/2017 at 14:18 (2,314 days old) by NOLAwashing (New Orleans)   |   | |
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Thanks for taking the time to do the videos and share the info with us. I am not too knowledgeable when it comes to computer, so I would miss out on all of this if it weren't for nice folks like you. Thanks for sharing :) Todd |
Post# 974266 , Reply# 139   12/17/2017 at 15:03 (2,314 days old) by Lorainfurniture (Cleveland )   |   | |
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CLICK HERE TO GO TO Lorainfurniture's LINK |
Post# 974271 , Reply# 140   12/17/2017 at 15:26 (2,314 days old) by speedqueen (Metro-Detroit)   |   | |
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Empty video:
Not impressed with their claim of moves more water through clothes while the old model moved the clothes through the water. This machine obviously works the opposite way, despite their claims. The water currents are pitiful. ************************************************************** Blanket Wash: I am impressed with this video, I think these machines work better with less water. Makes me reconsider the machines a little, I do hope they fix the auto-fill programming, if I recall correctly the first video used auto-fill too and the machine overfilled and we got less washing action than shown here. ************************************************************** Cinematography: Excellent job! I appreciate you making these fine videos of the action, as do most of us here, I presume. |
Post# 974294 , Reply# 142   12/17/2017 at 17:23 (2,314 days old) by peteski50 (New York)   |   | |
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Their seems to be better performance with less water in the tub, but I agree with KenmoreBD something needs to be done with the agitator to create more friction! But even better they maybe should have not uses a agitator at all! Check out this wash action in Kirks video attached. Come on speed queen didn't you do some investigative work before you produced this monster!
CLICK HERE TO GO TO peteski50's LINK |
Post# 974304 , Reply# 143   12/17/2017 at 18:16 (2,314 days old) by IowaBear (Cedar Rapids, IA)   |   | |
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Thanks again Eugene! I think you're being completely fair, unbiased and objective with your videos. You are showing the entire unedited cycles and people are drawing their own conclusions. Exactly as it should be.
I'm sure the folks at Speed Queen expected exactly this and are watching the reactions here and and on YouTube. As Olav noted above, they have benefited tremendously from social media in the past but it's a double-edged sword. Everyone here who is participating is actually helping them by letting them know the concerns and how best to address them in their new marketing campaigns.
They said 19% gentler and 5% better cleaning in the sales presentation video. I can easily accept the first claim. As for the second, well I'm not from MO but they're going to have to show me.
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Post# 974374 , Reply# 147   12/18/2017 at 01:50 (2,314 days old) by scrubflex (bronx, new york)   |   | |
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Thanks for making the videos LorainF, excellent job...I've been dying to see the 2018 Speed Queen agitub in action...could you make some videos using the small to (smallest) water levels/washloads please? |
Post# 974486 , Reply# 150   12/18/2017 at 17:08 (2,313 days old) by mielerod69 (Australia)   |   | |
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The SQ needs to beef up the agitation. Like this Australian made Hoover which is over 10 years old.
CLICK HERE TO GO TO mielerod69's LINK |
Post# 974548 , Reply# 151   12/19/2017 at 00:28 (2,313 days old) by tolivac (greenville nc)   |   | |
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Maybe as someone here suggested-put larger blades on the base of the agitator-that should make a difference.Or try the one way DA "auger" upper blades. |
Post# 974554 , Reply# 152   12/19/2017 at 00:58 (2,313 days old) by Frigilux (The Minnesota Prairie)   |   | |
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Post# 974636 , Reply# 153   12/19/2017 at 16:50 (2,312 days old) by mielerod69 (Australia)   |   | |
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Even the F & P kicks some ass with its agitation. This machine is the US model which is rated here in Oz as a 10 kg (22 lb) capacity. F & P lead the way in top loading washers.
CLICK HERE TO GO TO mielerod69's LINK |
Post# 974637 , Reply# 154   12/19/2017 at 16:54 (2,312 days old) by mielerod69 (Australia)   |   | |
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Our consumer magazine tested washers in September and the SQ didn't do well in the soil removal test. The F & P removed nearly 20% more in an 8 lb test load.
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Post# 974655 , Reply# 158   12/19/2017 at 18:46 (2,312 days old) by DADoES (TX, U.S. of A.)   |   | |
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Thanks for bringing JoeyPete's videos to attention, I had not seen them. There are some interesting "procedural" differences between the new model and my older F&Ps. As I have brought to attention several times, the current WashSmart model is not HE and is a nice choice for a "traditional" deep-fill agitator machine. The final spin is 1,100 RPM. |
Post# 974656 , Reply# 159   12/19/2017 at 18:54 (2,312 days old) by mayfan69 (Brisbane Queensland Australia)   |   | |
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Post# 974659 , Reply# 160   12/19/2017 at 19:38 (2,312 days old) by mielerod69 (Australia)   |   | |
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Hi Rapunzel,
It shows the F&P is a superior machine in wash-ability in cold water compared to the SQ. BTW the incoming cold water temperature is controlled at 20°C. Granted if you use warm or hot water, it will increase the soil removal rating, but F&P has a 20% head start before even switching to warm or hot wash. What evidence do you have to claim 80%. Unless your using one of these swatches in the test load, it would be hard to make such a claim. Just saying....
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Post# 974687 , Reply# 162   12/19/2017 at 23:44 (2,312 days old) by johnb300m (Chicago)   |   | |
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Post# 974691 , Reply# 163   12/20/2017 at 00:27 (2,312 days old) by rapunzel (Sydney)   |   | |
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Let me assure you John, My eyes have the acuity of a spectrophotometer and my nose is an olfactometer when it comes to laundry. |
Post# 974700 , Reply# 164   12/20/2017 at 01:52 (2,312 days old) by mielerod69 (Australia)   |   | |
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Dear Rapunzel,
I'm not putting into question your laundry skills. I'm trying to remain factual and using documented evidence in my comparison between the two brands. The Australian Bureau of Statistics state that over 70% of Australians use cold water as their wash temperature choice. I don't personally agree washing in cold for many reasons. I use the 30/40/60ºC rule depending on the fabric type and colour. Of course modifying time, temperature, detergent and mechanical action can vary the end result. I have worked in the past as a laundry product manager and have some knowledge in the testing procedures manufacturers have to undergo to achieve their energy and water ratings. I have personally been to these test laboratories and have seen this first hand. Washing machine manufactures have to achieve a minimum 80% soil removal to pass. The 10 kg capacity Fisher and Paykel can achieve the minimum 80% with a warm wash and cycle time of 68 minutes. The 7.5 kg capacity SQ can achieve the same soil removal with a warm wash with a cycle time on the Normal Eco warm wash with a cycle time of 108 minutes. These figures are done with the manufactures claimed loads. It is clear that the F & P wash technology is superior and they have managed to program the algorithms to achieve the desired result. |
Post# 974721 , Reply# 166   12/20/2017 at 08:11 (2,312 days old) by johnb300m (Chicago)   |   | |
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Post# 974747 , Reply# 167   12/20/2017 at 10:00 (2,312 days old) by jerrod6 (Southeastern Pennsylvania)   |   | |
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I don't think there are any soil removal requirements included in the energy efficiency tests performed in the USA are there? If not the clothes could pass the efficiency test and still not be cleaned properly. |
Post# 974751 , Reply# 168   12/20/2017 at 10:30 (2,312 days old) by sPeEDqUeEN (Metro-Detroit)   |   | |
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"No one judges w/o spectrometer..." I still remember that the old CR reports from the 1940s used magnification on the fabric swatches and visual comparison. A spectrometer would only be required if the differences between swatches were a few percentage points in variance. If you are comparing two tested items side by side, a qualitative visual observation could be used to tell which is cleaner.
Cleaning tests are really only relative anyway. IE, "this is cleaner than that". The constant for the tests that the machines and fabric swatches are judged against is the unstained fabric swatch. Without a spectrometer, one could still line up the swatches in order from dirtiest to cleanest. A spectrometer only adds arbitrary numbers and percentage points to the swatches, it doesn't change the order. We also must remember that when these machines are tested, it is using the DOE normal cycle, results on other cycles actually used by the consumer are likely to be different because the machine is then working to design specifications and is not handicapped by the requirements. Another factor to consider and I think that most can agree here that the detergent used matters more than the machine. If you load up a TOL modern heated front load with Purex detergent and pit it against an old prewar bolt-down Bendix that is handicapped for the test by skipping the soak and cutting the wash time down to a few minutes, if the Bendix has Tide instead of Purex, I can all but guarantee that the old Bendix would out-perform the modern, heated FL machine. |
Post# 974754 , Reply# 169   12/20/2017 at 11:32 (2,312 days old) by mrb627 (Buford, GA)   |   | |
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The test between the two models above is flawed.
Comparing the wash plate model of the F&P with a traditional SQ is not a fair fight. When the F&P is set for HE mode, there will be a lot more concentration of detergent on an 8 pound load than when you place the same 8 pound load into a SQ and select the maximum water level. Malcolm |
Post# 974756 , Reply# 170   12/20/2017 at 12:15 (2,312 days old) by IowaBear (Cedar Rapids, IA)   |   | |
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I haven't followed the Consumer Reports testing for a few years now.
Back when I did, it seemed the machines with the longer "normal" cycles got the best scores for cleaning and worst scores for gentleness. And the opposite was also true, the machines with the shorter "normal" cycles got worst scores for cleaning and the best scores for gentleness.
It wasn't the kind of testing that seemed useful, or even interesting, to me. |
Post# 974772 , Reply# 171   12/20/2017 at 16:01 (2,311 days old) by mielerod69 (Australia)   |   | |
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Hi Malcolm,
Thanks for the pick up. The difference between the two models is one letter WL vs. WA. I have included the agitator model in the comparison. F & P's dirt removal is still better. As you mentioned, maybe the new 2018 SQ will do better with less water in the wash as shown in the blanket test video. Not only is there a higher detergent concentration with a HE machine, but also the fabrics rub against one another to shift the dirt out.
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Post# 974775 , Reply# 172   12/20/2017 at 16:54 (2,311 days old) by johnrk (BP TX)   |   | |
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permitted by copyright? CU certainly prohibits re-distribution. |
Post# 974781 , Reply# 173   12/20/2017 at 17:12 (2,311 days old) by Lorainfurniture (Cleveland )   |   | |
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As far as I know you can re publish copyright material as long as you aren’t making money off of it. ie educational purposes |
Post# 974782 , Reply# 174   12/20/2017 at 17:26 (2,311 days old) by johnrk (BP TX)   |   | |
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He'll confirm what I questioned. |
Post# 974796 , Reply# 175   12/20/2017 at 19:27 (2,311 days old) by sPeEDqUeEN (Metro-Detroit)   |   | |
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CU is certainly a No No, but this isn't CU, this is an Australian consumer magazine of the same type.
Content isn't just redistributable if you don't make money on it because while the person posting doesn't make money, the content creator which relies on paid subscriptions, either paper or online, to make money, loses money because the information is accessible without them ever receiving a payment. Weather this is legal pertains to Australian copyright law. I do, however, know for certain that posting CR results, at least overtly, is illegal. Same reason that there used to be the old 1950s CU reports listed on the main page of AW until Robert realized they they were still actually under copyright law and took them down a few years ago. |
Post# 974803 , Reply# 176   12/20/2017 at 20:48 (2,311 days old) by mark_wpduet (Lexington KY)   |   | |
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Post# 974805 , Reply# 177   12/20/2017 at 21:04 (2,311 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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Given there has been service training, there had to be specification testing and that production will start in something like 11 or 12 days, that should be the final product. What I am curious about right now is what all the speciality cycles are and what they do... |
Post# 974811 , Reply# 178   12/20/2017 at 21:34 (2,311 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)   |   | |
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Post# 974815 , Reply# 179   12/20/2017 at 22:32 (2,311 days old) by Stricklybojack (South Hams Devon UK)   |   | |
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Wow, 7 year warranty on the TOL machine...
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Post# 974825 , Reply# 180   12/21/2017 at 00:10 (2,311 days old) by sPeEDqUeEN (Metro-Detroit)   |   | |
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I don't particularly like this arbitrary standard they have set up for warranty length. The mechanism is all the same no matter BOL or TOL. Same mechanism, same reliability. This says to me that they will only offer a good warranty when the profit margin is good. The old 432 may have had less of a warranty but that was justified as the statistics said the standard timer was less reliable than electronic controls and they let the user know that within their advertising. This just seems like a ploy to get the user to pay more for the same thing. In this day of electronic controls, adding features doesn't cost anything, unlike in the mechanical timer days where each extra feature required more wires, switches, contacts, etc. Getting TOL just means you pay more for them to unlock all the features the machine can do. I highly doubt the TOL board costs more from the supplier than the BOL board. Putting the warranty into this pricing scheme just seems ridiculous to me.
Just my opinion. |
Post# 974831 , Reply# 181   12/21/2017 at 05:38 (2,311 days old) by Frigilux (The Minnesota Prairie)   |   | |
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1) The look of the new console on the TR7 has really grown on me. A lot. Ditto the rear-console front-loader.
3) I wish SQ/Alliance and local dealers nothing but the best in the marketplace with this new product. |
Post# 974836 , Reply# 183   12/21/2017 at 05:58 (2,311 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)   |   | |
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Post# 974841 , Reply# 184   12/21/2017 at 06:56 (2,311 days old) by johnrk (BP TX)   |   | |
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Thanks for your posting. It shines. |
Post# 974845 , Reply# 185   12/21/2017 at 07:38 (2,311 days old) by mrb627 (Buford, GA)   |   | |
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The warranty is a bit unusual across the FL lineup. For example, if you select the FL rear console washer, 5 yr. The matching dryer, 7 yr. What's up with that? Meanwhile, the SS FL washer and dryer get 5 yr. The SS dryer is 5 yr while the white rear control is 7 yr. Longer warranty on the cheaper model. WTH? Malcolm |
Post# 974892 , Reply# 189   12/21/2017 at 15:04 (2,310 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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ATC was once invented to warrant correct temperatures even if the incoming temperatures fluctuated during a single fill. By now, a good ATC system like F&Ps allows for that. A bad ATC just stupidly cuts down water temperatures. |
Post# 974908 , Reply# 190   12/21/2017 at 16:48 (2,310 days old) by DADoES (TX, U.S. of A.)   |   | |
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Post# 974929 , Reply# 191   12/21/2017 at 20:07 (2,310 days old) by Yogitunes (New Jersey)   |   | |
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before I would consider making that Agi-Tub a priority of reason to purchase this machine.....
energy usage would be a factor, at least for me......the amount of water this machine uses, just on the wash portion alone, and the energy needed to heat that water IS a concern...the EcoRinse means nothing....so I save a few gallons of tap water...big whoop!...and for the price of the machine to boot! whether you like them or not, the FLer is your far better choice......less water all the way around, plus the energy to heat it, gentler washing, better rinsing, and a higher spin speed....don't need no special metering device to see how much it cost to run, my energy bills do that for me.... traditional agitator, Agi-tub, or impellor.....have been proven to wear your clothing out faster.... Alliance is eventually going to phase out TLers, or head towards a H2Low type of impellor setup....just because people want a lid on the top but to each his own..... |
Post# 974997 , Reply# 193   12/22/2017 at 10:24 (2,310 days old) by jerrod6 (Southeastern Pennsylvania)   |   | |
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I kind of doubt that the DOE is working with the manufacturers to insure the machines work as intended. I don't think the standards mention how well the machines wash/clean or how well they rinse; at least there is no testing of that. The standards only specify how much water and electricity must be used. |
Post# 975009 , Reply# 194   12/22/2017 at 12:23 (2,310 days old) by Pierreandreply4 (St-Bruno de montarville (province of quebec) canada)   |   | |
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Post# 975267 , Reply# 198   12/24/2017 at 00:28 (2,308 days old) by chetlaham (United States)   |   | |
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Both Spin and agitate speed, with the following combinations:
Regular: Fast/Fast Permanent Press: Fast/slow Knits: slow/fast Delicate: slow/slow Hand-Wash and Delicate on the main knob force slow agitation and slow spin, while permanent press forces a slow first spin irregardless of where the speed knob is set. |
Post# 975292 , Reply# 199   12/24/2017 at 09:26 (2,308 days old) by mtn1584 (USA)   |   | |
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Post# 975311 , Reply# 200   12/24/2017 at 11:54 (2,308 days old) by electronicontrl (Grand Rapids, MI)   |   | |
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Post# 975368 , Reply# 202   12/24/2017 at 21:09 (2,307 days old) by mtn1584 (USA)   |   | |
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Have you thought of washing your flannel lined pants inside out? No matter what machine you use? Mike |
Post# 975376 , Reply# 203   12/24/2017 at 22:03 (2,307 days old) by Lorainfurniture (Cleveland )   |   | |
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My trusty direct drive does an excellent job no matter what. In defense of speed queen, no washer other than the direct drive has been able to wash my lined pants. Not even front loaders. |
Post# 975389 , Reply# 204   12/24/2017 at 23:52 (2,307 days old) by chetlaham (United States)   |   | |
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Post# 975391 , Reply# 205   12/24/2017 at 23:58 (2,307 days old) by Ultralux88 (Denver)   |   | |
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I'd be curious to know how this compares to the Speed Queen front loader. I talked some friends of mine into a Speed Queen set earlier this year, so far they have loved them, no complaints on the washability or anything, and I know they tend to have the same sort of high standards for how things come out of the wash as most collectors would. I'm probably going to invade their laundry room sometime this week while our Whirlpool DD is awaiting a new pump. |
Post# 975764 , Reply# 206   12/27/2017 at 16:02 (2,304 days old) by Lorainfurniture (Cleveland )   |   | |
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CLICK HERE TO GO TO Lorainfurniture's LINK |
Post# 975771 , Reply# 207   12/27/2017 at 17:05 (2,304 days old) by johnb300m (Chicago)   |   | |
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eeeeeesh,
that's not so good. I feel like SQ was too married to their current agitator design, and just modified that. If they were more inventive with it, along the lines of WP or GE, I think the wash action would've been better. That and even with the smaller load, the agitation speed seems too slow, even with that big beefy 1HP motor. |
Post# 975780 , Reply# 208   12/27/2017 at 18:02 (2,304 days old) by DADoES (TX, U.S. of A.)   |   | |
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Post# 975835 , Reply# 209   12/28/2017 at 01:49 (2,304 days old) by chetlaham (United States)   |   | |
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Post# 975872 , Reply# 211   12/28/2017 at 11:11 (2,304 days old) by washman (o)   |   | |
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Looks like a disaster in the making. I fail to see how this will clean properly. |
Post# 975873 , Reply# 212   12/28/2017 at 11:27 (2,304 days old) by gansky1 (Omaha, The Home of the TV Dinner!)   |   | |
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Post# 975879 , Reply# 213   12/28/2017 at 12:34 (2,304 days old) by toploader55 (Massachusetts Sand Bar, Cape Cod)   |   | |
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Post# 975889 , Reply# 214   12/28/2017 at 13:33 (2,304 days old) by Lorainfurniture (Cleveland )   |   | |
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I improved the lighting, aside from the actual wash action, is there anything else you would recommend to make a better video? Ie. sound, commentary, etc? |
Post# 975892 , Reply# 215   12/28/2017 at 13:46 (2,304 days old) by DADoES (TX, U.S. of A.)   |   | |
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Post# 975904 , Reply# 216   12/28/2017 at 17:18 (2,303 days old) by Frigilux (The Minnesota Prairie)   |   | |
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Thanks for the small load video, Eugene. I appreciate being able to see how the TR7 handles various types of loads. The lighting on this one was much better, too.
A couple of questions: 1. You mentioned upthread that only your "beloved direct drives" were able to clean your lined work pants well. What brand(s) and year of manufacture are the direct drives you're referring to? 2. You also mentioned that front-loaders didn't do a great job on the lined work pants. Any idea why they failed to cut the mustard? |
Post# 975918 , Reply# 218   12/28/2017 at 19:55 (2,303 days old) by appnut (TX)   |   | |
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Post# 975926 , Reply# 219   12/28/2017 at 21:13 (2,303 days old) by IowaBear (Cedar Rapids, IA)   |   | |
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Post# 975977 , Reply# 222   12/29/2017 at 10:04 (2,303 days old) by GusHerb (Chicago/NWI)   |   | |
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Yes, that Maytag commercial TL is very appealing now. So is the F&P WashSmart machine, apparently they're offering a warranty extension to 5 years if one claims online until 6/30/18. Must've been competing against SQ. |
Post# 976044 , Reply# 224   12/29/2017 at 20:16 (2,302 days old) by DADoES (TX, U.S. of A.)   |   | |
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Trappn, All previous F&P models had the temperatures specifically controlled for all selections except Hot, on which the behavior varied from controlled on some model/series to being tap-hot on others. For example, the service manual I have for Phase 9 machines (which date circa 2010, previous to the current offerings) states: Hot = 130°F Hot/Warm = 115°F Warm = 105°F Warm/Cold = 95°F Cold Plus [controlled] = 60°F Cold [tap] = supply temperature The controlled temperature points varied over the progression of models. For example, my 2004 model runs Hot at tap-hot, and Warm at 115°F. Older models in the mid/late 1990s had 120°F for Hot and 95°F for Warm. I don't have hands-on familiarity with the current WashSmart model but I'd be surprised if it doesn't follow the established pattern of controlling all the temp choices except tap-Cold. |
Post# 976226 , Reply# 228   12/30/2017 at 23:23 (2,301 days old) by Ultralux88 (Denver)   |   | |
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I can say from experience the direct drive Whirlpool does a damn good job of cleaning clothes, Even the old belt drive did a great job, until I splattered oil all over the floor and quit working. Its disappointing to see these new machines not cleaning as well as the design they replaced. I wonder if they will make any changes to the design as time continues? I can't imagine they want customers complaining about the wash quality... |
Post# 976317 , Reply# 229   12/31/2017 at 13:00 (2,301 days old) by Lorainfurniture (Cleveland )   |   | |
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CLICK HERE TO GO TO Lorainfurniture's LINK |
Post# 976328 , Reply# 230   12/31/2017 at 13:48 (2,301 days old) by speedqueen (Metro-Detroit)   |   | |
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Post# 976341 , Reply# 231   12/31/2017 at 15:28 (2,300 days old) by washman (o)   |   | |
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That's not a knife...........
Now to 2017.........that's not a washing machine, now THIS is a washing machine. |
Post# 976347 , Reply# 232   12/31/2017 at 16:40 (2,300 days old) by Lorainfurniture (Cleveland )   |   | |
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CLICK HERE TO GO TO Lorainfurniture's LINK |
Post# 976364 , Reply# 233   12/31/2017 at 19:55 (2,300 days old) by IowaBear (Cedar Rapids, IA)   |   | |
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Eugene, I watched your video review and it's nice work, and a good summary of the your videos and results. It was very fair, nobody can say you didn't test the machine thoroughly before drawing your conclusions.
SQ really should rethink this design, even their own engineers in the sales video seemed kind of half-hearted about it.
Thanks again for all your work making and posting the videos. I hope you continue to do more of them on other new machines. Happy New Year! |
Post# 976367 , Reply# 234   12/31/2017 at 20:27 (2,300 days old) by appnut (TX)   |   | |
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Eugene, from the bottom of my heart, I thank you immensely for taking the time to do videos. And thank you for the candor of your overall review. I can hear the pain and disappointment in your voice and it's definitely warranted. And I also tip my hat to you for being honest and being respectful and mindful of your customers. Bob |
Post# 976380 , Reply# 235   1/1/2018 at 00:50 (2,300 days old) by tolivac (greenville nc)   |   | |
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Like the HONEST review---And how you recommend that the buyer go to a different brand or type of machine. |
Post# 976398 , Reply# 236   1/1/2018 at 06:22 (2,300 days old) by toploader55 (Massachusetts Sand Bar, Cape Cod)   |   | |
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The momentum to watch Speed Queen climb to the top only to blow it with such a horrific design.
Thank You Eugene for the persistent testing to see if there was any positive notes on this design. You did find some good but not enough. I highly respect you for not recommending this machine to your customers. I think Allied should have just discontinued their Top Loader and stuck with the Front Load Machine. |
Post# 976403 , Reply# 237   1/1/2018 at 06:59 (2,300 days old) by joeypete (Concord, NH)   |   | |
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I've had my WashSmart since November and I can fill you in about some things. First of all, this machine only uses water temp selected during the initial fill to Eco Active stage, where it recirculates the concentrated water/detergent solution on the items for 4 minutes. It then finishes filling with uncontrolled cold water. So depending on the season and location, can be very cold or not so cold. The only cycle that fills completely with the temp selected is Allergy. I don't have a thermometer but I can tell you compared to the other machines I've used, the selected water temp comes out TRUE. Hot is dang hot and warm is almost what hot was on my previous machines. So it doesn't appear that they dumb down the temps. There is an option to turn on or off controlled cold only. I have controlled cold on now simply because tap cold water in NH in the winter is very cold. However like I said, the machine finishes filling with that and you can't change that, aside from using Allergy.
To be clear, this is NOT an HE machine. It fills completely with water with complete manual control over load sizes. The auto load feature works surprisingly well and does use less water, but not low water by any means. From what I've noticed, auto will pick a load size roughly 1 smaller than if you selected it manually by using the load size guides on the agitator. Sometimes I've had to pause it and select the size manually (which is great you can do), just because I wanted a little more water. It's a very versatile machine. Overall I've been very impressed with this machine. It's cleaned the dickens out of everything I've put in. Granted my stuff doesn't get that dirty but I've had some cat puke incidents on my bedding that came out no problem. Mine did come with a 5 year warranty. Overall reviews are very positive. I did have 1 person comment on my YouTube videos that he had many problems with his, but I know 2 people personally that have had this machine for going on 10 or more years with no problems. It's a very simple machine actually. Even the suspension rods are easy to fix. Hope that helps. |
Post# 976421 , Reply# 238   1/1/2018 at 09:58 (2,300 days old) by DADoES (TX, U.S. of A.)   |   | |
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JoeyPete, your vids are great! :-) Presumably one can start on the Allergy cycle to fill for a load, then pause or cancel and reset to another cycle (manually select the same water level) and it'll continue along ... thus a full-hot fill could be had with a delicate-speed wash. It'd be useful information if you could obtain one of those instant-read kitchen thermometers to check the incoming temperatures. :-) |
Post# 976432 , Reply# 239   1/1/2018 at 11:58 (2,300 days old) by neptunebob (Pittsburgh, PA)   |   | |
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If the people running Speed Queen, since not many washers are in stores yet, decide at the last minute to cancel the redesign after reading so many bad reviews.
This has been known to happen in the movie industry, for example, the movie Heaven's Gate was canceled at the last minute because it saved the cost of distribution, even though the movie was very expensive. There have been several movies like that in past decades. One book about bad movies I read even said: "This is one abortion even pro-lifers would agree with". Could this Speed Queen be a bad movie? |
Post# 976440 , Reply# 241   1/1/2018 at 12:36 (2,300 days old) by whirlykenmore78 (Prior Lake MN (GMT-0500 CDT.))   |   | |
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Thank you so much for taking the time to do all of those videos. I feel that your review was fair and honest. I could hear the pain in your voice and I hope that someone at Alliance heard it too. What a shame that a company who has built so many good products is letting this go to market. Thanks again.
WK78 |
Post# 976441 , Reply# 242   1/1/2018 at 12:40 (2,300 days old) by toploader55 (Massachusetts Sand Bar, Cape Cod)   |   | |
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Post# 976452 , Reply# 243   1/1/2018 at 13:40 (2,300 days old) by RP2813 (Sannazay)   |   | |
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Eugene, thank you for doing such thorough testing and presenting the results here. You invested a lot of time in this, and I know you had your customers in mind even more than the curious members of AW. I admire your highly principled approach to appliance sales and protection of your customers against purchases they would regret.
Perhaps Alliance can design or temporarily outsource an adaptable agitator that will salvage this disaster. It seems to me that this would be the quickest way to improve wash action, and if they have any class at all, they should offer to retrofit them onto every machine purchased, much like a mandated recall. Otherwise both Alliance and their retailers who push these onto customers are going to to experience an epic backlash from legions of dissatisfied buyers.
Regardless, they absolutely need to go back to the drawing board, and fire all involved with pushing this redesign forward when it was clearly going to be an epic failure. |
Post# 976476 , Reply# 244   1/1/2018 at 16:50 (2,299 days old) by neptunebob (Pittsburgh, PA)   |   | |
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Post# 976484 , Reply# 246   1/1/2018 at 17:19 (2,299 days old) by Lorainfurniture (Cleveland )   |   | |
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Aw exclusive: the old generation agitator won’t fit. The new hub is a larger diameter. I was able to squeeze a GE profile 2 piece agitator and watched it go. It improved slightly, but not enough to save this machine. |
Post# 976486 , Reply# 247   1/1/2018 at 17:22 (2,299 days old) by appnut (TX)   |   | |
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Post# 976502 , Reply# 248   1/1/2018 at 18:34 (2,299 days old) by chetlaham (United States)   |   | |
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Post# 976509 , Reply# 250   1/1/2018 at 19:33 (2,299 days old) by DADoES (TX, U.S. of A.)   |   | |
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Post# 976527 , Reply# 251   1/1/2018 at 21:25 (2,299 days old) by Stricklybojack (South Hams Devon UK)   |   | |
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So did SQ use an agitator to keep their fans happy, when perhaps they would have been better off using an agitation plate design instead? Reviewed.com blasted the performance of their TL washer and dryer as crap, but nevertheless SQ likely sold a ton of them. Maybe they don't need to care about washing performance on their "traditional" machines...just make sure the customer thinks it's like the machines of yesteryear and ring the register. |
Post# 976539 , Reply# 253   1/1/2018 at 23:04 (2,299 days old) by IowaBear (Cedar Rapids, IA)   |   | |
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It actually recommends "Heavy Duty" for heavily soiled jeans and "Delicate" for stiff jeans.
Who in the real world is going to select the delicate cycle for dirty work jeans, "stiff" or otherwise?
Very strange.
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Post# 976544 , Reply# 255   1/1/2018 at 23:24 (2,299 days old) by GusHerb (Chicago/NWI)   |   | |
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Or wash your clothes as you soak in the bath, and can agitate the clothes with your legs. Bathe, launder, and exercise! Kill three birds with one stone! |
Post# 976546 , Reply# 256   1/1/2018 at 23:29 (2,299 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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Never doubted your conclusion. Just added what I found out and red. I was hoping that the design worked, but apparently, it dosen't. 7 years of warranty give or take, these will be a debakel. |
Post# 976556 , Reply# 257   1/2/2018 at 02:26 (2,299 days old) by askolover (South of Nash Vegas, TN)   |   | |
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Post# 976557 , Reply# 258   1/2/2018 at 02:29 (2,299 days old) by tbolt25 (Kentucky)   |   | |
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I am very disappointed with this-this is like when WCI took over Frigidaire-the up-and-down agitation washers were gone! Very disheartening! |
Post# 976559 , Reply# 259   1/2/2018 at 04:56 (2,299 days old) by combo52 (50 Year Repair Tech Beltsville,Md)   |   | |
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First of all thanks Eugene for all the time you put into recording and posting the videos on these washers.
As I already posted and predicted this machine will not turn over and wash large loads clean, no surprise here.
However some customers will like this new washer and it will solve a lot of the problems we see as a major servicer of SQ laundry appliances, the good points
It will be gentler on clothing,
It will be more reliable,
It is quieter in operation,
It has much better water extraction,
It will have less linting complaints and less walking problems than the current machine,
It should be easier to repair.
As I predicted before SQ will lose around 25% of their TL washer sales in the coming years, possibility more.
This new machine will cause me as a servicer additional problems because there will be dissatisfied customers , but I lived through the 70s working for a Maytag home appliance store and we had LOTS of customers that were dissatisfied with their new MT AWsa nd we had to do a lot of reselling and teaching people how to try and get clean clothes out of their new MT when they had been washing clothing for years in their old Kenmore or just about any other brand washer and had never had any problems.
When we get one of these washers in the store we will post the results of a SXS cleaning test between this new machine and a few other popular washers.
John L. |
Post# 976610 , Reply# 260   1/2/2018 at 17:41 (2,298 days old) by chetlaham (United States)   |   | |
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@ Stricklybojack: I agree. Consumer reports and reviewed made a mockery of Speed Queen, but I think people looked the other way because its not that bad. But now that these machines have an agi tub, its almost like they saw into the future. No longer will these reviews be off or biased, sadly.
Also, it does not matter if SQ used an impeller, agitator or even a nuetator, the issue is that these washers lack a mod shifter. Something as simple as a floating tub would have helped- but no. If Agi tubs were really that great, then GE would have used them when their hydro-waves washers came out. That would have lowered cost and eliminated a few failure points- but they didn't. In fact I am willing to bet that every manufacturer has considered an agitub at some point- but was quickly scrapped early in experimental R&D. How SQ let this get so far is beyond me. |
Post# 976768 , Reply# 263   1/3/2018 at 19:03 (2,297 days old) by stchuck (Winfield, il.)   |   | |
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How many of you have now set their sites on the new commercial Maytag? If it had a water level adjustment I would have already bought it. I keep watching the videos and am constantly impressed. |
Post# 976803 , Reply# 265   1/4/2018 at 05:08 (2,297 days old) by mrb627 (Buford, GA)   |   | |
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Post# 976831 , Reply# 266   1/4/2018 at 11:32 (2,297 days old) by mrb627 (Buford, GA)   |   | |
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I wonder if wash performance would be greatly improved using one of these choices...
Malcolm
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Post# 976845 , Reply# 268   1/4/2018 at 13:54 (2,297 days old) by chetlaham (United States)   |   | |
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Post# 976880 , Reply# 269   1/4/2018 at 18:56 (2,296 days old) by Frigilux (The Minnesota Prairie)   |   | |
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Malcolm-- Thanks for the chart explaining the special cycles on the new SQ top-loader. It would probably be to the company's benefit to give cycles like 'Super Soiled' a higher profile.
Wish my SQ had the Heavy Duty Eco and Delicate Eco cycles. I fill the washer with true warm or hot water, then switch to the Normal Eco cycle for nearly every load that doesn't contain liquid chlorine bleach. Saved a few hundred gallons of soft water last month. Frankly, I find the spray rinse does an adequate job. Have had no problems with detergent sensitivity or irritation even in our super-dry winter air. I use the trick you mentioned in another thread about skipping ahead to the next portion of a cycle by pressing the Whites and Perm Press buttons simultaneously regularly, as well. It comes in handy when I want slow agitation for partial loads of things like dress shirts. I start the Bulky cycle, set a kitchen timer for the amount of wash time needed, then return to the washer, select Normal Eco, then jump it ahead to the spin/rinse sequence. |
Post# 976907 , Reply# 270   1/4/2018 at 20:44 (2,296 days old) by appnut (TX)   |   | |
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Post# 976951 , Reply# 271   1/5/2018 at 08:39 (2,296 days old) by mrb627 (Buford, GA)   |   | |
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Post# 976954 , Reply# 272   1/5/2018 at 09:09 (2,296 days old) by Frigilux (The Minnesota Prairie)   |   | |
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Bob-- I'm definitely giving the SQ's electronic controls a workout, but it's kind of fun to play with, LOL. Have to admit I miss the 2015 Maytag front-loading set, which had everything a person could ask for in a laundry pair, but am having more fun with the SQ than I'd expected.
Malcolm-- The "add detergent" alert after the prewash or soak reminds me of my mid-'90s stacked Gibson-branded front-loader. It did that immediately after the fill for the final rinse so you could add fabric softener. An actual detergent dispenser would be ideal, but this is Speed Queen, so that would be looked upon as a frill. I have yet to use the soak or prewash options. Loads of heavily stained kitchen whites (plus personal whites) get a hot fill and a few minutes of agitation. Then I shut the machine down for about 45 minutes for a soak. After that, I add Clorox, fire up the Whites cycle plus a 2nd rinse and away we go. I've found this process to be the most effective for removing stains. |
Post# 977278 , Reply# 273   1/7/2018 at 07:34 (2,294 days old) by Imperial70 (MA USA)   |   | |
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Eugene, It seems you have figured out how to succeed with your top load washer. You are the master chef of top-load laundry. paul |
Post# 977480 , Reply# 274   1/8/2018 at 14:49 (2,292 days old) by LLMaytag (Southern California)   |   | |
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This is very discouraging. I'm not sure how much this machine was, but it seems to operate very much like my $269 sale Amana top load which I bought for a weekend home. I finally figured out on the Amana that I can select "bulky sheets and blankets" and deep wash+extra rinse and it will actually fill completely for the wash, with NO autosensing does intermittent full 360 turns of the agitator as it feels, even before any base level of water has been injected! Anyway, on these setting I can get a full-fill wash, and actually two deep rinses, but unfortunately a slower spin and slightly less vigorous agitation.
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Post# 977511 , Reply# 275   1/8/2018 at 18:23 (2,292 days old) by peteski50 (New York)   |   | |
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From looking at more vintage videos on youtube I encountered this European model and at least it has better washing action for a AdjTub!
Hey speed queen why didn't you do some research? CLICK HERE TO GO TO peteski50's LINK |
Post# 977522 , Reply# 276   1/8/2018 at 19:33 (2,292 days old) by chetlaham (United States)   |   | |
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Post# 977526 , Reply# 277   1/8/2018 at 19:47 (2,292 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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Has to go to the Apex: |
Post# 977568 , Reply# 278   1/9/2018 at 03:26 (2,292 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)   |   | |
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