Thread Number: 73991
/ Tag: Modern Automatic Washers
Woman Purchases Miele Washer - Claims It Shakes House |
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Post# 977588   1/9/2018 at 06:51 (2,269 days old) by Launderess (Quiet Please, There´s a Lady on Stage)   |   | |
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This you have to read to believe....
Woman purchases a Miele W1 washer with 1600 rpm spin. Installs it in a dodgy built house on suspended wood floor... So each time thing spins it "shakes her house...." After several solutions (that do not work), she's onto Miele whinging that machine is defective. Miele (true to their German nature) reply "no it's not"; and further point out that both advertising/marketing material and owner's manual state clearly machine needs to be installed on firm flooring. Finally after getting no where with MieleUK the woman gets the Guardian involved who in turn put the screws to Miele and get washer replaced with Her Indoors paying nothing out of pocket. www.theguardian.com/money... |
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Post# 977599 , Reply# 3   1/9/2018 at 09:08 (2,269 days old) by Launderess (Quiet Please, There´s a Lady on Stage)   |   | |
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Following or something like it has appeared in every Miele washer installation directions one has seen. This goes back to the w700 and 1065/1070 series.
Installation site A concrete floor is the most suitable surface for the washer. Concrete floors are less prone to vibration during the spin cycle than wooden floors. Note: The machine must be leveled and securely positioned. To avoid vibration while spinning, the machine should not be installed on soft floor coverings. If the installation must be performed on a wooden floor: Install the unit on a 2 ft. x 2 ft. x 1 3/16" (61 x 61 x 3 cm) plywood base. Ideally the base should be large enough to span several joists and should be anchored to the joists and not just the floor boards. Tip: It is best to install the washer in the corner of a room, where the stability of the floor is at its greatest. There is a risk of the washing *************************************** We've had this discussion before; Miele washing machines are closest one is going to get for the most part to commercial front loaders. Heavy weight is part of the suspension system and means these washers don't play around with spinning. They are designed to handle vibrations/unbalanced loads and not miss a beat. This while other washers will either take ages to "distribute" then spin, or maybe not at all. Better still like commercial machines a Miele will tolerate these vibrations and still out last cheaper built washers on average. You cannot fight physics. Forces generated by h-axis washers must go somewhere. That is to some degree down through base/feet of machine into flooring then distributed through building where they dissipate. Would also love to know just what that woman was washing which caused the Miele to vibrate so badly that it was a regular occurrence. Either her terraced home is not built very well, or she is doing very badly mixed loads that cause washer to spin at various unbalanced degrees. |
Post# 977603 , Reply# 4   1/9/2018 at 09:25 (2,269 days old) by Rolls_rapide (.)   |   | |
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Maybe Suspa should get involved in Miele's designs? CLICK HERE TO GO TO Rolls_rapide's LINK |
Post# 977607 , Reply# 5   1/9/2018 at 09:49 (2,269 days old) by Yogitunes (New Jersey)   |   | |
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this, like any other case when purchasing something, read the fine print!...
nothing different than buying a car, a salesman can tell you anything, unless its in writing, you don't have a foot to stand on.... she is going on about that no one told her at purchase, yet she also claims to have done research before purchasing a new machine....sounds like she read around everything else, except that! even if the salesman did mention of the flooring issue, that's a 'verbal' statement, what is written in black and white is what will stand up against any case.... this whole thing sounds sketchy at best.... |
Post# 977646 , Reply# 8   1/9/2018 at 14:25 (2,269 days old) by wft2800 (Leatherhead, Surrey)   |   | |
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My 2005-vintage Miele is dead quiet even in the spin, totally stable... but it is on a concrete floor! |
Post# 977947 , Reply# 9   1/12/2018 at 00:38 (2,267 days old) by askolover (South of Nash Vegas, TN)   |   | |
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My Miele is situated on a wood floor, but it's at the center load-bearing wall of the house under which stand the concrete piers on which the floor joists are supported. It does have that one sweet spot while ramping up that will vibrate a bit, but once it speeds up a little beyond that, it smooths out significantly. Yes, I feel the vibrations through the floor, but mom's TL Maytag does that too (also along the bearing wall). |
Post# 978077 , Reply# 10   1/13/2018 at 04:58 (2,265 days old) by arbilab (Ft Worth TX (Ridglea))   |   | |
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Post# 978284 , Reply# 11   1/14/2018 at 13:02 (2,264 days old) by kenmore_elite (Cal)   |   | |
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Post# 1196131 , Reply# 15   12/27/2023 at 23:48 by GELaundry4ever (Nacogdoches, TX, USA)   |   | |
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Is she serious? Is she that stupid? If she knew any better... Let me stop right there! |
Post# 1196132 , Reply# 16   12/28/2023 at 00:37 by Launderess (Quiet Please, There´s a Lady on Stage)   |   | |
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There have been reports...
www.reddit.com/r/Miele/co... If are sure washer is leveled property, suspension system is in order and so forth then turn to good wash practices. One should be washing like with like (bed linen with bed linen, bath linen with bath linen, clothing with clothing, etc....). H-axis washers are happiest on "Normal" linens/cottons washes when loaded near or at capacity. Some washers cope better than others but generally things go better with full loads. In videos posted on YT or elsewhere with persons reporting issues with vibration they usually are washing less than full loads. Finally things simply are what they are build quality wise nowadays. Miele like everyone else has taken some of the money out of washing machines. My older W1070 washer is built like the Big Mo. She's rock solid with little vibration on most loads long as properly loaded. While Miele washers today are still better built than many others, don't think they're the same quasi commercial units once were in days past. |
Post# 1196136 , Reply# 18   12/28/2023 at 02:04 by Launderess (Quiet Please, There´s a Lady on Stage)   |   | |
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Two year old washing machine shouldn't have issues with shocks and other bits of suspension system having "worn in" as it were playing up against each other.
Unless you've been doing huge amounts of wash, and very heavy loads at that cannot imagine shocks on a Miele washer worn out in just two years. |
Post# 1196137 , Reply# 19   12/28/2023 at 02:10 by foraloysius (Leeuwarden, Friesland, the Netherlands)   |   | |
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Post# 1196151 , Reply# 23   12/28/2023 at 08:11 by Washingpowder (NYC)   |   | |
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It’s a WWH860 |
Post# 1196187 , Reply# 28   12/28/2023 at 21:53 by Launderess (Quiet Please, There´s a Lady on Stage)   |   | |
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My AEG Lavamat has a sweet spot with certain loads.
It will vibrate and shimmy at a lower spin speed with such loads, but as things rev up to higher rpms it quiets down. Issue is that with final spin if rpm selected is lower than sweet spot one simply has to live with noise since machine won't go any higher. |
Post# 1196846 , Reply# 32   1/10/2024 at 00:39 by DaveAMKrayoGuy (Oak Park, MI)   |   | |
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