Thread Number: 74341  /  Tag: Modern Automatic Washers
Speed Queen Sounds?
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Post# 981240   2/4/2018 at 13:18 (195 days old) by Timborow (Georgia)        

I have uploaded a video of my Speed Queen. I am wondering if it is working properly because the tub seems to be tilted toward the front and itís making a clicking sound. I have had a technicaan come out and he determined everything was good. I even asked about putting a a new belt on and he said the current belt is fine, and the noises are normal. Iím just wanting a second opinion from you guys before I call in another repair guy.

CLICK HERE TO GO TO Timborow's LINK





Post# 981249 , Reply# 1   2/4/2018 at 14:00 (195 days old) by rp2813 (The Big Blue Bubble)        

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That's not the same clicking sound that a worn belt makes, so I agree with the repair tech.

 

To me, it sounds like a sloppiness in the transmission/drive system, but it could possibly run like that forever.  The machine does seem to have a dense load in it, which could cause it to work a little harder and create this noise -- unless it's doing it with light loads too.  Others here can probably better identify the source, and since there's no shortage of interest in Speed Queen here, there will likely be more replies than just mine.


Post# 981257 , Reply# 2   2/4/2018 at 15:00 (195 days old) by twintubdexter (Palm Springs)        

twintubdexter's profile picture

If you need to look for help from someone without them being there then this is the place to do it. So many knowledgeable people. Even if that machine were in the garage that noise would drive me nuts, especially on a washer that pricey. I understand your concern completely. That mechanical sound may be one of those things that disappears after a short time. 


Post# 981267 , Reply# 3   2/4/2018 at 15:39 (194 days old) by Supersurgilator (Indiana)        

How old is this machine, and did it just start making this noise or has it done it all the time? It is definitely something to do with the drive mechanism, possibly the idler pulley? I wouldn't think it was the transmission because that is usually more of a grinding noise than a tick.

Post# 981273 , Reply# 4   2/4/2018 at 15:59 (194 days old) by speedqueen (Harrison Twp, Michigan)        

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The tub leaning is generally considered fine, but the noise is certainly out of the ordinary. As far as I can tell, the clicking noise seems to be synchronous with the agitation stroke so I think that the motor, belt, and idler can be ruled out.

There are folks that know a lot more than me, quite a few service techs on this forum would probably know immediately.


Post# 981276 , Reply# 5   2/4/2018 at 16:16 (194 days old) by coldspot66 (Plymouth, Mass)        

The noise seems to coincide with the slight action of the tub. That's s very full load...could be coming from the brake pads.

Post# 981277 , Reply# 6   2/4/2018 at 16:19 (194 days old) by Timborow (Georgia)        
Thanks for the comments

I was doing a large load of whites, but the noise doesnít really go away even with smaller loads. I even sent a a video to Speed Queen. They said it sounded like there was something in the outer tub. I just donít agree with that, but I guess I could be wrong.

Iíve taken the front panel off, but I donít really know what Iím looking for. So that didnít answer any of my questions. Could something be loose that just needs to be retightened?

As for the tub leaning toward the front, my sister has a Speed Queen like mine that doesnít lean even with a full tub of clothes. Could this just be something that some machines do and some donít?


Post# 981278 , Reply# 7   2/4/2018 at 16:20 (194 days old) by DADoES (TX,†U.S. of A.)        

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The noise follows with the slight sympathetic oscillation of the tub during agitation so may be related to the suspension springs clicking from movement, or maybe to slight movement of the basket braking mechanism.


Post# 981294 , Reply# 8   2/4/2018 at 18:53 (194 days old) by rp2813 (The Big Blue Bubble)        
Tilted Tub

rp2813's profile picture

I think your sister's machine is the exception.  Questions about tub tilt are quite common with Speed Queens.  It's normal, however . . .

 

I don't think there's anything stuck between the inner and outer tubs.  I agree that the sound seems coincidental with tub movement.  It could be that whatever is the source of this issue is also related to what does seem to be a more pronounced tub tilt (IMO) on your machine.


Post# 981328 , Reply# 9   2/5/2018 at 05:29 (194 days old) by mtn1584 (USA)        
NORMAL SOUNDS, Save your money............

Your tub leaning is NORMAL, it's due to the motor torque. The motor is bolted to the milk stool (support frame) which supports the inner and outer tub.
The noise you are hearing is from the brakes which are keeping the tub from indexing. As your machine parts wear in this is normal. You can see it as the tub slightly moves back and forth.......click click, eeee eeee, what ever, those are the brakes doing their job. Don't forget this machine had metal parts so they will make noise when breaking in such as the break pads.
Mike


Post# 981329 , Reply# 10   2/5/2018 at 05:29 (194 days old) by mtn1584 (USA)        
NORMAL SOUNDS, Save your money............

Your tub leaning is NORMAL, it's due to the motor torque. The motor is bolted to the milk stool (support frame) which supports the inner and outer tub.
The noise you are hearing is from the brakes which are keeping the tub from indexing. As your machine parts wear in this is normal. You can see it as the tub slightly moves back and forth.......click click, eeee eeee, what ever, those are the brakes doing their job. Don't forget this machine had metal parts so they will make noise when breaking in such as the break pads.
Mike


Post# 981434 , Reply# 11   2/5/2018 at 21:07 (193 days old) by Timborow (Georgia)        
So basically.....

There is nothing wrong with the machine? The sounds are normal for a machine of this age?

Post# 981438 , Reply# 12   2/5/2018 at 22:09 (193 days old) by speedqueen (Harrison Twp, Michigan)        
Tim

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This machine isn't new, is it? If not, all this break-in period stuff means nothing.

Post# 981452 , Reply# 13   2/6/2018 at 00:08 (193 days old) by Spinmon (st. charles mo )        

Next time it does this,hold the tub at top plastic band with both hands momentarily. I think your noise will stop when you're 'helping' the tub brake.

Our 5.5 yr old 542 just started making this noise along with more brake noise at spin stop. Not concerning yet.


Post# 981468 , Reply# 14   2/6/2018 at 04:43 (193 days old) by Timborow (Georgia)        

No the machine isnít new. Itís 5-7 years old I think. Iíve thought about putting some lithium grease on the brakes so the tub would rotate during agitation like it did when it was new. However, that probably would eventually cause more problems. I suppose I will use it like it is. It still cleans well and does it in 35 minutes.

Tim


Post# 981498 , Reply# 15   2/6/2018 at 07:24 (193 days old) by combo52 (Beltsville,Md)        

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There Is nothing wrong with this washer, the sound is from either the brake shoes or slight wear in the transmission spline to brake disk.

 

These are crude heavy duty washers and are not meant to be silent especially as they age, but it will probably keep washing clothing for another 15 years or more without a major breakdown.
John L.


Post# 981839 , Reply# 16   2/7/2018 at 22:00 (191 days old) by Timborow (Georgia)        
Response

A technician from Speed Queen responded and said they would send a weldment assembly free of charge. I have no idea what this is. I suppose I will have to call a repairman.

Post# 981859 , Reply# 17   2/8/2018 at 00:03 (191 days old) by RP2813 (The Big Blue Bubble)        
Weldment Assembly

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Google is your friend.  Per the link however, this is a three hour job, presumably for a pro.  I can see why.  Yikes!

 

Washer Tub Support and Bearing Assembly Part 39253



CLICK HERE TO GO TO RP2813's LINK

Post# 981865 , Reply# 18   2/8/2018 at 04:55 (191 days old) by mtn1584 (USA)        
There is nothing wrong with your machine!!

Combo52 is a salesman and repairman, he told you and I told you there is nothing wrong with your washer these are NORMAL operating sounds.
Mike
What are you going to do with this part now?


Post# 981876 , Reply# 19   2/8/2018 at 07:57 (191 days old) by combo52 (Beltsville,Md)        
SQ Weldment Assembly

combo52's profile picture

This would be perfect to hold a large potted fern on the front porch, LOL

 

John L.


Post# 981905 , Reply# 20   2/8/2018 at 12:08 (191 days old) by Blackstone (Springfield, Massachusetts)        

blackstone's profile picture
If the tub moves during agitation, you might notice water splashing over the edge, especially with that high water level. I had that problem, so I replaced brake pads. The new pads held the tub in place and stopped the water spillage.

Very easy repair job on my 26-year-old washer.


Post# 981906 , Reply# 21   2/8/2018 at 12:10 (191 days old) by Timborow (Georgia)        
SQ Customer Service

They watched the video. Diagnosed it and offered to send the part for free. Iíll keep it in case I should ever need it. SQ still seems to care about its customers. Iím pretty impressed. It is the best washer weíve ever had. I just wish it was as quiet as it was when it was new.

Tim





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