Thread Number: 74682  /  Tag: Modern Automatic Washers
Speed Queen in 2018: Theory About The Motivation For Redesign
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Post# 984920   3/2/2018 at 06:47 (2,240 days old) by Frigilux (The Minnesota Prairie)        

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Many here have seen these guys' videos. They've always been proponents of SQ. This one poses an interesting theory (and it is only a theory) about the real motivation behind the radical changes in the company's washers.

 








Post# 984931 , Reply# 1   3/2/2018 at 08:04 (2,240 days old) by speedqueen (Metro-Detroit)        
One problem with that...

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I can understand were he is going, but there is one flaw with his theory, they already have a use for all of those FL washer parts, the Horizon soft-mount commercial washer. According to a conversation with John Lefever, there is NOTHING different internally and the only differences are the coin box(some don't even have that) and price.

Full disclosure, I like Spats & Harley's videos, they do a lot of interesting things with vintage items.


Post# 984953 , Reply# 2   3/2/2018 at 10:01 (2,240 days old) by Repair-man (Pittsburgh PA)        
Completely ridiculous........

Addmittedly I haven't actually checked for myself but I can't see any possiblility that many parts from the front load machines fit the new top load. Even if a few are the same Speed Queen doesn't have 50,000 of them in inventory like this guy suggests. And the cost of R and D for the new design and retooling the factory would far exceed the savings of 50,000 parts. LOL. The bigger question that remains in my mind is not the new TL design but why discontinue the FL. I would have kept the old design and possibly make small changes to improve performance and efficiency. Then spend the money saved on the FL line.

Post# 984954 , Reply# 3   3/2/2018 at 10:12 (2,240 days old) by GELaundry4ever (Nacogdoches, TX, USA)        
wash action and build quality

I was nervous about the wash action. But after I saw the extreme test that Kirk put through, I can argue that it cleans clothes well with some tlc. I know I'm gonna get slammed for saying that.
I love how the new speed queen washer sounds and cleans. I compare the Maytag Bravos' brutal torture to Speed Queen's tender loving care approach.
What to I mean by this? When you wash your clothes in most modern washers that are top loaders especially of the HE variety, clothes will start to wear out more when rubbed by the impeller violently - in some cases not getting them clean. Speed Queen's approach is having the clothes collide into each other in a tub full of water moving in violent currents as opposed to beating dirt out of them. What are your thoughts?


Post# 984956 , Reply# 4   3/2/2018 at 10:30 (2,240 days old) by kb0nes (Burnsville, MN)        

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I don't buy it. Why would SQ have all these extra "mechanisms" lying about? He states in the video that they will continue to sell the FL machines until stock runs out. One would think their procurement would be smart enough to not order scads more of one part of the machine then others leading to an excess of one part or another.

Removing the transmission is a huge cost reduction. They are likely able to use some parts (or at least similar engineering work) for the motor controller in the new machine. The new design is mechanically much simpler and will likely be more reliable as a result also.

Personally I am a HUGE proponent of using solid state motor drives and computer control. Once a computer is added to the mix then sensing and adaptability are easy to implement. This is moving forward instead of just making them "like they used to". Taken to an extreme we'd all still be rubbing our jeans on a rock in a stream if engineering didn't strive to improve.

I HATE that they decided to leave the residential FL market, that is just a lame decision. Perhaps they just decided they really aren't interested in playing in the consumer/residential market. I'm sure the commercial market is more lucrative to them and they have a lot less headaches from commercial users. The commercial users are way less likely to turn to the bully pulpit of social media and bash the product. Also commercial users are less likely blame the machine for their inability to learn how to use it. Stinky FL syndrome is a user failure, but we sure read a lot about the bad machine design online. Social media and the way people are quick to blame while not accepting any responsibility will end up destroying a lot of what we love in the long run.





Post# 984960 , Reply# 5   3/2/2018 at 11:02 (2,240 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
This Video Is Total bulls..t

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I am sorry I wasted the 5 minutes it took to watch it.

There are 0 parts in the new 2018 TL washer that would fit the FL machines except possibility a few screws and fasteners.

SQ has no intention of leaving the residential market.

The FL washers are going to remain in production unchanged for the commercial market, so there are no extra parts lying around on the factory floor, LOL

John L.


Post# 985017 , Reply# 6   3/2/2018 at 20:50 (2,239 days old) by rapunzel (Sydney)        

Speed Queen have dropped ball pure and simple. No reputable appliance manufacturer, that engages in serious R&D to develop products to better meet the requirements of modern life, would have gone down this path. I question the quality of SQ management. That is where the buck stops. They should be the ones explaining why they are not interested in turning SQ into a modern premium product.

Post# 985019 , Reply# 7   3/2/2018 at 21:18 (2,239 days old) by thomasortega (El Pueblo de Nuestra Señora de Los Angeles de Porciúncula)        

50 k parts?

Who makes 50k parts in advance? Specially nowadays that we use "Jit-FIFO" (Just in time, first in, first out)

Maybe production has 50k screws or 50k zip ties, but never 50k transmissions. It would be extremely stupid.

In our SCAW2GEN production line, for example... we always try to have 14 transmissions ready and we can never exceed 21 units ready because we have exactly 22 slots on the conveyor. 1 is reserved as an error margin.

The inventory for parts (raw material) should never exceed the lot plus 10%. each lot is 200 units, plus 20 The exceeding is saved and every 5 lots we make a lot with the excess.

This makes muhc easier to control the lots and if something goes wrong, it is much easier to track everything (suppliers, retailers, final consumers)

Make one lot with 50k parts ready for final assembly is a complete nonsense and the production engineer that does that will probably be sent to the HR office and ket a foot on his ass for causing a real nightmare in the production.

Then marketing and sales would have to do whatever they can to get rid of ready products, maybe with a huge sale, and production would have to speed at maximum, to get rid of that inventory ASAP.

Full warehouses (both for inventory or final products) equals a huge loss for the manufacturer. We fill warehouses ONLY when we know a new model will be really fantastic.


We had the opposite problem a few months ago when we released the SCAW2GEN. The engineer decided not to apply some of the features I included and made some last minute changes. We decided to be carefull and make only 20 lots. We were not expecting a huge success. Statistically, 20 containers would last around 7 months in our warehouse here in the US. as we have enough space in our warehouse that would be ok for us. To make the story shorter, the first stock ended in 8 days. We made other 20 containers, after nearly 20 days out of stock, it arrived and sold out in 6 hours. Third lot we were smart enough to make only 10 containers. 1 container was immediately delivered because of the backorders, 3 other containers sold in 4 days, and we have 6 containers waiting in our warehouse. Sales stabilized.

And our company is tiny. For a company like speed queen, selling 50k units to get rid of inventory is not a rocket science. How many dealers they have all over the world? divide 50k by the number of dealers.... super easy to sell 50 units for each.


Post# 985020 , Reply# 8   3/2/2018 at 21:26 (2,239 days old) by peteski50 (New York)        
Speed Queen!

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I don't think we will ever know the real full truth on this one! I am slightly a bit more impressed than when I first saw it! I am sure it is built very well and their was a great cost reduction in building this machine but not much thought was given to the washing performance. I think that a lot of people that are speaking about it now in a positive way are just saying it to be politically correct so they wont be dropped or fired by speed queen! In my opinion the people that actually designed this machine are very text book savvy but don't know much about getting laundry clean! Today in order to keep a good paying job you need to be politically correct. And I may not be 100% correct but I am sure it had a lot to do with this unit being rolled out! Even though I am a bit more impressed than at the start - I wouldn't pay $1000 for a adjtub design washer! ( I still feel they could have put in a better adigator on this machine) aside from that you can spend $400 and get a TL washer that will be a better performer!
As for the front load - I am sorry they dropped it - it is the best one I saw out their! To bad they couldn't just cut down on the production! Again I think it all comes down to politics!
Peter


Post# 985031 , Reply# 9   3/3/2018 at 01:28 (2,239 days old) by thomasortega (El Pueblo de Nuestra Señora de Los Angeles de Porciúncula)        

Peteski, you said something very, very interesting.

My boss (Corey) says exactly the same and it clearly reminds me Electrolux and now my work at The Laundry Alternative.

At electrolux everything was monumental, enourmous, gorgeous (to impress investors) and everything was based on numbers (AKA cost reduction vs profit vs % of the market vs how much the company is going to grow this trimester.

Now at the laundry alternative, we have the freedom to create what we want, when we want (or can), because we have to satisfy the consumer. Profit is important, of course, but we can be more flexible with the profit margins, show the middle finger to D.O.E., etc.

Exactly at this moment i have 4 projects on my desk and today the CEO authorized me to start three other projects that I always wanted to do.
His only question was? Is it doable? Can we make it without draining the drawer? If yes, and if you think you can handle 7 completely different projects at once, go ahead.


Post# 985049 , Reply# 10   3/3/2018 at 06:56 (2,239 days old) by Frigilux (The Minnesota Prairie)        

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One of the first things that came to mind when watching the video was, "If the new machine was using front-loader parts, John (combo52) or Eugene (lorainfurniture) would have mentioned that," as they've seen the 2018s torn down in service training.

For me, the takeaway is that SQ will exit the residential market. I truly believe that will happen within the next couple of years. Alliance's willingness to pull their residential front-loader from the market almost immediately upon putting the 'new look' line on the market speaks volumes. Even John refused to believe it when someone first posted about it.

I see it playing out this way: Unless you want the stacked front-load version, your only SQ choice is the new top-loader. The backlash is already fierce because Alliance abandoned much of what people championed about their top-loader in the first place. If the machine doesn't sell well, I think they will pull the plug on their residential line. It's a pretty small slice of their overall output to begin with. It will become more bother than it's worth to them.

Or we're all wrong and the 2018 is going to be a big hit with the general public.


Post# 985052 , Reply# 11   3/3/2018 at 07:26 (2,239 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
Speed Queen Home Laundry In 2018

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Hi Eugene, I really don't think they have any intention of leaving the residential market they put way too much money in the new TL machine and it is not suitable for commercial use along with the fact that commercial TL washers are really disappearing from the market anyway for many reasons and they have way too much manufacturing capacity of TL washers not to keep selling the new TL machines.

 

Another reason that they won't discontinue the new TL washer is the threat of a lawsuit from current SQ dealers, there is already talk of such a suit because of dropping the FL washer and if the sales plummet on the new TL machine Alliance might have legal problems as well.

 

For the record the FL stack is already out of production, our distributor has just a dozen left, I bought one this week for a small condo building on Capital Hill so the owners could wash larger loads and have a way to wash & dry clothing when their tiny 120 volt LG combos that are in all the apartments are on the fritz.

 

John L.


Post# 1090668 , Reply# 12   9/25/2020 at 12:40 (1,302 days old) by harleybadger (Pittsburgh, PA)        
Alright, look...

Have any of you *never* predicted something and had it not come true?

Give me a break.

Spats and I were contacted by a lady who claimed to be from Alliance, had an Alliance email address, and said she was a product engineer and fan of our channel. She gave me the information regarding the front-loader parts being used in the top-loaders. This was clearly mentioned in other videos of ours, yet "conveniently left out" by the nay-sayers. If you want to claim that me spouting a number off the top of my head, like "fifty thousand extra parts," then you have obviously never used an expression such as "told you a million times," or "I've been waiting in line forever." The choice to split hairs and assume that I was quoting the precise number of parts contained within their building is on you, not me.

SQ's OWN WEBSITE SAID that SQ was "discontinuing all their residential laundry machines," exactly as I indicated. Obviously, they did not. I do not know if they changed their minds, if it was bull to begin with, I simply do not know... I have nothing to do with their website and if the information they post will end up happening or not.

It took them what, one model year to bring the old design back? Well at least I was right about *something.

Consumer Reports indicated "one of the worst-performing top-loaders we have ever tested."

I want to thank you, John L. for being such a prick in the comments. That was unneccesary, I thought all us were on this site for the same reason. "Didn't happen," or "nope, you were incorrect" are different than jeering and dickish behavior. Shame on you.


Post# 1090684 , Reply# 13   9/25/2020 at 15:03 (1,302 days old) by GELaundry4ever (Nacogdoches, TX, USA)        
I wonder

what Speed Queen will do to the TR series? They could've added a pump that creates a massive wall of water everywhere all throughout the tub. They should make the drain holes large enough for dirt and soils to pass through.

Post# 1090734 , Reply# 14   9/26/2020 at 00:31 (1,301 days old) by Maytag85 (Sean A806)        

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All I know is that sales tanked so badly they had to bring back the former design before the 2018 design since there weren’t many complaints about the 2017 models that I am aware of other than their dryers which tend to get quite hot at times.

Post# 1091167 , Reply# 15   9/29/2020 at 11:49 (1,298 days old) by chetlaham (United States)        

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@HarleyBadger: Well said. Right, wrong or indifferent people should be able to voice are their facts, knowledge, feelings, opinions and findings without judgment.

Post# 1091190 , Reply# 16   9/29/2020 at 14:48 (1,298 days old) by panasonicvac (Northern Utah)        
Reply #13

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There was a rumor on here that the TC5 is only a limited model from Speed Queen and that they're focusing on their TR series. I honestly can care less about what they would do with their TR series but I seriously hope that the TC5 won't be going away anytime soon.

Post# 1091205 , Reply# 17   9/29/2020 at 17:48 (1,297 days old) by SudsMaster (SF Bay Area, California)        

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Anybody here have a link to what all these SQ models are?

 


Post# 1091210 , Reply# 18   9/29/2020 at 19:12 (1,297 days old) by DADoES (TX, U.S. of A.)        

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Post# 1091238 , Reply# 19   9/29/2020 at 21:45 (1,297 days old) by rapunzel (Sydney)        

I'll have model TR7, but with the regular 210 degree stroke transmission.

Post# 1091279 , Reply# 20   9/30/2020 at 03:28 (1,297 days old) by trappn (Illinois)        
HarleyBadger....................

Doing the math, the jeering & dickish behavior happened more than two years ago.

Unfortunately, it continues to this day. We have commmented on this more than once.

Good for you for noticing.


Post# 1091292 , Reply# 21   9/30/2020 at 07:06 (1,297 days old) by GELaundry4ever (Nacogdoches, TX, USA)        
I am subscribed

to Harley badger and spatsbear. I like his analysis of these new speed queens.

Post# 1091635 , Reply# 22   10/2/2020 at 08:50 (1,295 days old) by harleybadger (Pittsburgh, PA)        

@panasonicvac The next major thing to happen will be the TR series quietly go away and the TC series, or at least new models with their "classic clean" internals, will be brought back.

@GELaundry4Ever thank you

@rapunzel then you want the TC5. The TR series are the ones we're complaining about whose tub and agitator slowly turn back and forth.


Post# 1091667 , Reply# 23   10/2/2020 at 14:15 (1,295 days old) by GELaundry4ever (Nacogdoches, TX, USA)        
Seriously!

What were they thinking? Do they think we're stupid?

Post# 1091884 , Reply# 24   10/4/2020 at 01:34 (1,293 days old) by rapunzel (Sydney)        

"@rapunzel then you want the TC5. The TR series are the ones we're complaining about whose tub and agitator slowly turn back and forth."

No, I like neither machine. I want the options of the the TR7 with the transmission of the TC5...either of the current iterations are not satisfactory in their own right.

In my view SQ was a premium product before 2017 or until a bunch of smart-arse engineers and managers ruined a perfectly good product.


Post# 1091911 , Reply# 25   10/4/2020 at 11:33 (1,293 days old) by appnut (TX)        

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Olav, I agree with you 100% with everything you said. If I was forced to have a top loader, I'd want the flexibility/control of a TR7 with the mechanism of a TC5. But given I hate top loaders, that won't be happening.

Post# 1091922 , Reply# 26   10/4/2020 at 13:37 (1,293 days old) by rapunzel (Sydney)        

Hate is a very strong word Bob. You don't strike me as a hater.


Post# 1091942 , Reply# 27   10/4/2020 at 14:26 (1,293 days old) by appnut (TX)        

appnut's profile picture
Olav, I could revise with using word such as disdain, despise, dislike, they're not for my house, can't stand them, I hope I don't ever have another one in my house ... Is that better?

Post# 1092005 , Reply# 28   10/5/2020 at 03:39 (1,292 days old) by rapunzel (Sydney)        

I get you...this is how I feel about front loaders. I guess you and I are not a match made in heaven then. ;0)

Post# 1092017 , Reply# 29   10/5/2020 at 07:07 (1,292 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
TL Vs FL Home Washers

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I would not have either of these TL SQs in my personal laundry room, If I had to have one it would be the TC5000, like our customers I don't want 1 hour+ cycles and do not like a washer with a lid lock, we are selling the TC 5 to 1 over the TR models.

 

That said I do like a umber of my vintage TL machines, my personal laundry will have Calypso, A FD 1-18, a WP DD Resource Saver, My 1972 Lady Kenmore SS with 750 RPM spin and to round thing things out A FD 1954 Unimatic, a 1952 WP pair. 

 

All of the TL washers except the Calypso are generally used with recycled wash water or I recycle their wash water to another TL machine.

 

For FL machines a have the 2005 SQ FL washer, A KitchenAid professional SS FL washer, A 1992 WH FL machine with a 24" European sized FL machine installed on top of the WH, and my 1966 LKM Gas combination, my favorite overall machine.

 

John L.


Post# 1092063 , Reply# 30   10/5/2020 at 12:56 (1,292 days old) by Maytag85 (Sean A806)        

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I never really cared for machines with a lid lock. Since all newer machines have a lid or door lock, you have to press the start/pause button and sometimes it will take the machine a good few seconds to unlock the door if you want to add a piece of clothing you forgot or something and Samsung has a add wash feature which is a door that’s just big enough on their front load machines to add something like a pair of socks or a t-shirt but honestly that’s just one more thing to break and wouldn’t be useful for me.

Post# 1092186 , Reply# 31   10/6/2020 at 14:23 (1,291 days old) by panasonicvac (Northern Utah)        
I said this before in another thread

panasonicvac's profile picture
If SQ's TC5 is selling so well, I would imagine that SQ could come out with more classic models like maybe the TC3 and/or the TC7. Actually if SQ does happen to come out with maybe the TC7 similar to the 9 series or at least the 8 series, I think I'd be sold. Personally, I think I would rather have buttons instead of knobs and a electronic timer to have on. And just like with reply #24, I would also want the extra features to have as well.

Post# 1092335 , Reply# 32   10/7/2020 at 19:48 (1,289 days old) by GELaundry4ever (Nacogdoches, TX, USA)        
They could've put ribs

on the TR3, TR5 and TR7 series. Why didn't they do it?

Post# 1092356 , Reply# 33   10/7/2020 at 22:22 (1,289 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        
New York Times Says....

launderess's profile picture
So we're "internet commentators'" now?


www.nytimes.com/wirecutte...


Post# 1092377 , Reply# 34   10/8/2020 at 07:25 (1,289 days old) by chetlaham (United States)        

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Speed Queen shot themselves in the foot several times over. Black listing dealers, copy-right striking youtube channels, deleting reviews, making fake reviews, harassing technicians and customers... I don't understand where humans can find such hubris to punish others for their own mistakes.

Speed Queen is (was) the only common sense washer manufacturer left. To see them release three turds and behave like Sears did in the early 2000s is both painful and anger inducing.

Ultimately there needs to some type of revolution. Other facets of life are improving, but appliances keep worsening into an ever costlier clown show.



Post# 1092380 , Reply# 35   10/8/2020 at 07:49 (1,289 days old) by chetlaham (United States)        

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@Laundress: The sad part is that none of us work in the industry. You seriously think these corporations have the brains and talent that we do? Of course not! The bosses only want to sell fantasies viewing the public as gullible glitz seeking baboons, the engineers trying to put a passionless imagination killing degree to work thinking about when the day will finally come to a close. Nothing is coming from the heart. Nothing from the imagination. Nothing from joy. The owner of this site can literally program cycles better than Whirlpool around his understanding of vertical laundry physics, yet guess what. He isn't making millions at their headquarters. Its the system thats broken. Talent and passion is outside the industry being condemned, not inside it nourished to the point it can play. I mean how old were most of the people here who actually started paying attention to appliances? 3? 4? 5? Talent doesn't come out of the education system or college, people are born with it.

Yes there is Pulsator, but he is still in a minority class. And I'm sure even at his job his brain is locked in a cage.

IF I could get members here into independent start up companies or Whirlpool/GE/Electrolux (after their internal structure is demolished then rebuilt) I would do it without thinking.


Post# 1092409 , Reply# 36   10/8/2020 at 13:57 (1,289 days old) by Maytag85 (Sean A806)        

maytag85's profile picture
Sad thing is they will never make washers like they did decades ago and gullible people who fall for the “technology” complain their new washer isn’t working like their old one and insist on the newest washer since it has the newest “technology” and will still complain it isn’t working properly and it just repeats itself over and over. You can only push technology so far before you end up with a piece of junk that doesn’t work at all.


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