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Service Request:
Customer Relationship Specialist: Shirley Howser

Dear Mr. Bollich,

We appreciate your interest in General Motors GM) and your desire to learn more about the history of your GM, and Frigidaire refrigerator. There are no future plans for GM to start making Frigidaire appliances.

I sincerely apologize for the delay in responding to your e-mail. For the timeliest response I would recommend contacting the Customer Assistance Center by telephone at the number listed below.

Frigidaire was established in 1916 as the Guardian Refrigerator Company. In 1918, W.C. Durant, then president of General Motors, privately purchased the company and a new name, Frigidaire, was coined. The first Frigidaire refrigerator was built in Detroit in September 1918. In 1919, the company became the Frigidaire Corporation. The General Motors acquisition of the company was a turning point. Durant applied the mass production techniques of the automobile industry to the building of refrigerators. Production continued in Detroit until 1921, when the business was moved to Dayton, Ohio and turned over to Delco-Light Company, a General Motors subsidiary manufacturing individual electric light plants for farm homes. In 1926, five years after the move to Dayton, the Frigidaire business far overshadowed the sale of Delco-Light units. For that reason, the two operations were separated and Frigidaire Corporation became a new GM subsidiary with Elmer G. Biechler as President and General Manager. Also in 1926, a huge new manufacturing plant was completed in Moraine City, Ohio. GM's mass production system made modern appliances readily accessible and more affordable to the American public. The one-millionth Frigidaire refrigerator was completed in 1929. Also that year, Frigidaire produced the first room air conditioner and food freezer.

During World War II, all civilian production was halted as Frigidaire manufactured .50 caliber Browning machine guns, aircraft propellers and parts, hydraulic controls for airplanes and other military items. In the early post-war period, Frigidaire expanded its appliance line to include household laundry equipment, automatic dishwashers, food waste disposers, icemakers, and automobile air conditioning. In 1956, Frigidaire produced its 20 millionth refrigerating unit, a feat unparalleled in the industry. In 1965, the Frigidaire produced its 50 millionth product which coincided with the company's 50th anniversary. In 1975, due to increased business in automobile air conditioning, General Motors separated that industry from Frigidaire and created a new division called Delco Air Conditioning. Continuing economic problems plagued the Frigidaire Division because its products were not competitive, due to high costs of production. In January 1979, General Motors announced it had sold Frigidaire to White Consolidated Industries of Cleveland, Ohio.

Unfortunately, we are unable to tell you more about your refrigerator unit since we have not maintained those records. You can find out more about your unit by contacting White Consolidated Industries and providing them with the serial number. You may contact them at their toll free number 1-800-FRIGIDAIRE or at their main number 1-216-898-1800. You may also submit your inquiry via e-mail at the following link:

www.frigidaire.com/contact_us_pro...

The value of your refrigerator will depend on many variables including age, condition, and rarity. It would be best to consult with a local dealer in antique appliances for more guidelines as to the value of your unit.

We hope you will find this background information helpful.

I look forward to assisting you with your request as your complete satisfaction is important to me!

I have documented your concern under service request number 1-425212738. Please refer to this number in any future contact with the Customer Assistance Center.

If you should need to contact us in the future, simply reply to this message or call our General Motors Customer Assistance Center at 1-800-222-1020. Customer Relationship Specialists are available Monday through Friday from 8:00 a.m. to 11:00 p.m., Eastern Time.

For more information regarding the maintenance and care of your vehicle, please visit www.mygmlink.com.... This free online service offers vehicle and ownership-related information and tools tailored to your specific Chevrolet vehicle.

Again, thank you for contacting General Motors.

Sincerely,

The General Motors Consumer Support Team

General Motors supports Buckle Up America. I encourage you, your family and your friends to always Buckle Up.

#Subject=GM Corporate Information


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Post# 147506 8/7/2006 at 21:43 (6,463 days old) by mayken4now (Panama City, Florida)
Checkrate/Likes ------------------------------------------------------------ Name : Steven Bollich Address : 2201 West Detroit Blvd. : Pensacola, FL 32534 Daytime Phone Number : (850) 380 - 1695 ex. Evening Phone Number : () - ex. Comments : Will General Motors ever have a plan to build Frigidaire Appliances again? We sure do miss our old machines. ------------------------------------------------------------ Email Address : sbollich@bellsouth.net

Post# 147508 , Reply# 1 8/7/2006 at 21:45 (6,463 days old) by mayken4now (Panama City, Florida)
Checkrate/Likes *And the answer is:* Service Request: Customer Relationship Specialist: Shirley Howser Dear Mr. Bollich, We appreciate your interest in General Motors GM) and your desire to learn more about the history of your GM, and Frigidaire refrigerator. There are no future plans for GM to start making Frigidaire appliances. I sincerely apologize for the delay in responding to your e-mail. For the timeliest response I would recommend contacting the Customer Assistance Center by telephone at the number listed below. Frigidaire was established in 1916 as the Guardian Refrigerator Company. In 1918, W.C. Durant, then president of General Motors, privately purchased the company and a new name, Frigidaire, was coined. The first Frigidaire refrigerator was built in Detroit in September 1918. In 1919, the company became the Frigidaire Corporation. The General Motors acquisition of the company was a turning point. Durant applied the mass production techniques of the automobile industry to the building of refrigerators. Production continued in Detroit until 1921, when the business was moved to Dayton, Ohio and turned over to Delco-Light Company, a General Motors subsidiary manufacturing individual electric light plants for farm homes. In 1926, five years after the move to Dayton, the Frigidaire business far overshadowed the sale of Delco-Light units. For that reason, the two operations were separated and Frigidaire Corporation became a new GM subsidiary with Elmer G. Biechler as President and General Manager. Also in 1926, a huge new manufacturing plant was completed in Moraine City, Ohio. GM's mass production system made modern appliances readily accessible and more affordable to the American public. The one-millionth Frigidaire refrigerator was completed in 1929. Also that year, Frigidaire produced the first room air conditioner and food freezer. During World War II, all civilian production was halted as Frigidaire manufactured .50 caliber Browning machine guns, aircraft propellers and parts, hydraulic controls for airplanes and other military items. In the early post-war period, Frigidaire expanded its appliance line to include household laundry equipment, automatic dishwashers, food waste disposers, icemakers, and automobile air conditioning. In 1956, Frigidaire produced its 20 millionth refrigerating unit, a feat unparalleled in the industry. In 1965, the Frigidaire produced its 50 millionth product which coincided with the company's 50th anniversary. In 1975, due to increased business in automobile air conditioning, General Motors separated that industry from Frigidaire and created a new division called Delco Air Conditioning. Continuing economic problems plagued the Frigidaire Division because its products were not competitive, due to high costs of production. In January 1979, General Motors announced it had sold Frigidaire to White Consolidated Industries of Cleveland, Ohio. Unfortunately, we are unable to tell you more about your refrigerator unit since we have not maintained those records. You can find out more about your unit by contacting White Consolidated Industries and providing them with the serial number. You may contact them at their toll free number 1-800-FRIGIDAIRE or at their main number 1-216-898-1800. You may also submit your inquiry via e-mail at the following link: www.frigidaire.com/contact_us_pro... The value of your refrigerator will depend on many variables including age, condition, and rarity. It would be best to consult with a local dealer in antique appliances for more guidelines as to the value of your unit. We hope you will find this background information helpful. I look forward to assisting you with your request as your complete satisfaction is important to me! I have documented your concern under service request number 1-425212738. Please refer to this number in any future contact with the Customer Assistance Center. If you should need to contact us in the future, simply reply to this message or call our General Motors Customer Assistance Center at 1-800-222-1020. Customer Relationship Specialists are available Monday through Friday from 8:00 a.m. to 11:00 p.m., Eastern Time. For more information regarding the maintenance and care of your vehicle, please visit www.mygmlink.com.... This free online service offers vehicle and ownership-related information and tools tailored to your specific Chevrolet vehicle. Again, thank you for contacting General Motors. Sincerely, The General Motors Consumer Support Team General Motors supports Buckle Up America. I encourage you, your family and your friends to always Buckle Up. #Subject=GM Corporate Information

Post# 147549 , Reply# 2 8/7/2006 at 23:50 (6,463 days old) by tlee618 ()
Checkrate/Likes Hi Steve, that was a very interesting and nice letter that you got back. Thanks so much for sharing it with us. Terry

Post# 147865 , Reply# 3 8/10/2006 at 00:27 (6,461 days old) by kevinpreston8 ()
Checkrate/Likes *I will tell you this....* My parents got a Frigidaire side by side fridge and their dishwasher in stainless steel. They now have had them in the new home they bought 7 years ago. They have not had one problem with either of them. In addition, I looked at the website in your reply letter and they speak of easy clean stainless steel. I can attest that my parents stainless on these two items stays very nice indeed. This was the reason we wanted stainless. But no, we had to go "upscale" and go KitchenAid. Besides the fact that it's a nightmare to clean the stainless on the dishwasher, one drawer already broke in the "Sucrapa" fridge, and another feels like it is about to. Not to mention I had to lube the door to make it stop squeaking (new, after only 5 months) and the ice maker jams up once or twice a month forcing me to evacuate and clean the whole system. My parents don't have these problems. I don't know if these units are made in the US, one can only hope.