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Thread Number: 8566
Maytag Neptune front loader questions |
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| Post# 161581 10/20/2006 at 17:43 (6,389 days old) by rickr (.) | ||
Hi all! First time that I have posted in the Deluxe section. My brother has a Maytag Neptune front loader. I do not know anything about these machines, other than the reputation is not very good. This machine is about three years old. If the drum is turned when the machine is off, is it normal to hear water sloshing around? It will do this if the machine is not used for a week, or if it was just used. Is this a normal condition? Is it even worth repairing? I may tell him to replace the set with new Whirlpool front loaders. Any input please? Thank you, Rick | ||
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| Post# 161584 , Reply# 1 10/20/2006 at 18:27 (6,389 days old) by westytoploader () | ||
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Hi Rick, The sloshing you hear in the Neptune is just the liquid-filled balance ring; a normal characteristic of these machines. What you really need to watch out for is a smell of mold in or around the tub opening. | ||
| Post# 161589 , Reply# 3 10/20/2006 at 19:15 (6,389 days old) by rickr (.) | ||
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Thanks Austin, I knew someone here would have the answer. Do many modern front loaders use a liquid as a balance ring? I can recall when my older brother and his wife bought this Neptune set. They had a new home built,and wanted a new washer and dryer to replace the MINT set of late 1980s Maytags. I told them to take the old Maytags with them, but they decided to "leave them for the new people" that bought their old home. The 1980's Maytag set was TOL and was SPOTLESS as my older brother and his wife have no children at home, and travel back and forth to Europe all the time. So they had very little use, and really were like brand new. They have had trouble with these Neptunes a few times already. And as I said, their washer and dryer do not get much use. Too bad they didn't hang on to the old "Tags" | ||
| Post# 161590 , Reply# 4 10/20/2006 at 19:21 (6,389 days old) by rickr (.) | ||
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| Post# 161592 , Reply# 5 10/20/2006 at 19:27 (6,389 days old) by brettsomers () | ||
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i clearly remember being so impressed and hopeful when the Neptune first appeared. they seemed so deluxe with their Maytag crest and stainless drum. Maytag, why did you do me that way? | ||
Post# 161650 , Reply# 8 10/21/2006 at 04:51 (6,389 days old) by foraloysius  (Leeuwarden, Friesland, the Netherlands) |
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I remember that the Neptune was introduced in 1997, I had just found my way to the internet and to the websites with the American washers. There was a video with Old Lonely introducing the Neptune. I found it an intriguing machine. As for the newer Neptunes, they still seem to have lots of repair issues. Epinions is full of horror stories. And although some of the people with older Neptunes place their review under the wrong model number there are enough reviews to conclude that the newer ones are repair prone too. And because the newer models aren't subject of the class action law suit, the consumer has to pay. | ||
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Post# 161701 , Reply# 10 10/21/2006 at 09:10 (6,388 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands) |
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These reviews involve the newer types with the windowless doors. Indeed lots of problems with the control board. One customer was offered a check of $100.- but the repair was somewhere between $350.- and $450.- IIRC. It made me think of the coil spring of my car that had to be replaced. After the five year warranty period had expired for more than six months it was still done under warranty. Maytag could learn a lot from that. Maybe Whirlpool...
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Post# 161755 , Reply# 11 10/21/2006 at 12:27 (6,388 days old) by gansky1 (Omaha, The Home of the TV Dinner!) |
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Don't forget the seal issues!
I have a 5500 in the garage that needs a motor control board, sad too because the machine is in mint condition otherwise. I'll eventually fix it and install it at my "late model washer proving ground" - my sister's house. She loved the 3000 I had here for a while - after I replaced the outer tub and control boards. I used the 3000 for a while here then sold it to a very nice older couple who absolutely love it. I worked on their Neptune gas dryer about a year or so later and they couldn't say enough good things about the washer.
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| Post# 161756 , Reply# 12 10/21/2006 at 12:42 (6,388 days old) by rickr (.) | ||
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Just talked to my brother Greg on the phone. He said that his wife recalled something in the owners manual about the noise from the balance ring. They had just forgot about it. The last time this machine was worked on, Greg was told by the service man that when this machine breaks down again, he should just purchase replacement machines. I told him that Maytag is no more and he said, "Good! They deserve it" He said they may just go out and purchase a new Bosch set. He just hates stuff of poor quality. (and so do I)
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Post# 161780 , Reply# 13 10/21/2006 at 17:19 (6,388 days old) by frigilux (The Minnesota Prairie) |
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Post# 161786 , Reply# 14 10/21/2006 at 17:44 (6,388 days old) by gadgetgary (Bristol,CT) |
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Aug '97
Got my Neptune. Never had a problem till Sept '05...circuit board and wax motor. Repair cost $350+...Maytag would not do anything since it was way past the class action lawsuit. I still love my original repaired Neptune, but am looking forward to it's new cousin, a Dependable Care TL, joining by its side. | ||
| Post# 161997 , Reply# 15 10/23/2006 at 04:22 (6,387 days old) by irishwashguy (Salem,Oregon.............A Capital City) | ||
I miss my Neptunes 4000 and the 3000
I did like my old machines when they were new. I did have alot of people working on them from the get go. When I took it out of the box( the 4000) it did not work and needed a repair before I could wash.I sold my set about three and a half years after I bought them and now have Miele. i love them. I could not do the top loader thing. I do not feel like all of the soap comes out with those except for my very old Unimatic, those did the job very well.
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Post# 162086 , Reply# 16 10/23/2006 at 14:51 (6,386 days old) by goatfarmer (South Bend, home of Champions) |
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| Post# 162097 , Reply# 17 10/23/2006 at 15:52 (6,386 days old) by peterh770 (Marietta, GA) | ||
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| Post# 162099 , Reply# 18 10/23/2006 at 15:54 (6,386 days old) by irishwashguy (Salem,Oregon.............A Capital City) | ||
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What you are saying is true.
I would say for postarity perhaps. As my friend Cathy quoted "Your going to miss me when I am gone!!" And we do at work. Same thing with the Neptunes .they are a little bit of a pain. The ergenomic element on those machines are great.They are really easy to open and close. i did not have to bend over to open the door. If you get one, just make sure you have spare parts for it; stock up now while there are lots on hand to save;, for it sounds like new parts could will dry up when Whirpool does away with Maytag. I did like the dryer really well. I could always have just about any load in 40 minutes.My favorate dryer of all time was the Halo of heat that I grew up with DE 307.Everything was dry in that thing. The Neptune 3000 dryer was the same way.
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Post# 164013 , Reply# 19 10/30/2006 at 20:06 (6,379 days old) by neptunebob (Pittsburgh, PA) |
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It hurts me to say this!...
Neptunes may not be a good buy used, but not because of the sloshing sound, which is perfectly normal and becuase it is sealed, has nothing to do with the mold. I think ours will go early to the curb because it is noisy and replacing the bearing cost as much as a new machine. Frigemores are even worse about this.
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