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Thread Number: 10243
Rant about LG |
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Post# 188418 , Reply# 1 2/4/2007 at 02:35 (6,284 days old) by sudsmaster  (SF Bay Area, California) |
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Wow, I think you've set some sort of record, not for ranting about LG (Peteski still holds that honor ;-) but for longest run-on sentences in one post :-). Anyway, I have a Neptune 7500 and while it had a spate of major failures at the 2 year mark, Maytag did an excellent job of fixing them under the extended warranty and it's been trouble free since then. I had no problems dealing with Maytag customer support or service. I did have to wait a couple of weeks for a new motor/controller but that was more or less understandable. I can drive a couple of miles and get just about any part for the Maytag. Don't know about LG parts. | ||
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Post# 188431 , Reply# 3 2/4/2007 at 08:14 (6,284 days old) by paulg (My sweet home... Chicago) |
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Building the plane in the air
I read recently about the concept of "modern" manufacturers who "build the plane in the air". I'll explain as I see it. A company called "XYZ" wants to make a product - let's say a freezer. They slap together some pretty box that freezes food. It works but perhaps is imperfect in its manufacture and support. The manufacturer knows it. Off it goes to the market. People rush to buy it because of the trendy allure of the name and appearance. The manufacturer knows that a scary percentage of the public will be disappointed with it. However, after the first sales bonanza they'll refine, refine, refine,refine every aspect of it until the product and support is good. Unfortunately the early purchasers are stuck with the products of the manufacturer's first efforts. Not a good thing. So when it comes to durable goods I tell all my friends... If you want to buy something AND the manufacturer ISN'T someone who you have heard of making that product for the last several decades. Don't buy it. The product produced by the manufacturer in question will likely get better in the decade ahead - that is so long as the manufacturer continues pursueing this product line. Heaven forbid that manufacturer figures out that they are an unsuccessful freezer manufacturer - then drops the line entirely. You'll then get support for a very short time and then its over kiddo. There is SO MUCH TRUTH to NOT BUYING THE FIRST of anything. | ||
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Post# 188590 , Reply# 6 2/4/2007 at 23:52 (6,283 days old) by volvoguy87 (Cincinnati, OH) |
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Baby boomers and repairs...
I disagree that Gen-X people are willing to have apliances repaired. My parents are baby-boomers and their opinion is why fix it when we can throw it away and get a new one, because newer is ALWAYS better, right? Baby boomers have taught their children the same beliefs. They now realize that the appliances they buy are crap, and have become accustomed to, and accept, failure. It's like watching a child in nice clothes (think Easter outfit, or something similar) sitting in a big mud hole, covered from had to toe in filth, just smiling from ear to ear. You cannot make them understand that their action is wrong. The biggest difference is that while children in mud puddles can be considered "cute" people in their mid 50s generally are not considered "cute" under the same terms. I think that generation X and Y know no better than disposable appliances and get what they expect. In the 1950s-1970s, major appliances were much more expensive than they are today, adjusted for inflation of course. A huge concern for me is that while one can still purchase a cheap top loading washing machine for a few hundred bucks, a front loader is much more expensive and will likely not last as long. A new fromt loader may reprisent a more expensive disposable item than has been seen in the last century, aside from computers, of course. Just my little rant, Dave | ||
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Post# 188698 , Reply# 8 2/5/2007 at 14:05 (6,283 days old) by rp2813 (Sannazay) |
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Throwaway Boomer Society?
I'm a boomer and both of my parents lived through the depression. NOTHING ever got thrown out, it got fixed. This is why my mom's '49 Westinghouse electric range is still her daily driver. If anything ever did get replaced, the old item was saved for parts. I'm afraid I've been afflicted with this pack rat approach for broken stuff, and I'm working to correct it! These days, things like TV's are definitely made to throw away. A 20" color set costs a fraction of what a big bulky early 50's cabinet model B&W set did, with maybe a 12" screen. That 50's TV cost a fortune in comparison and got fixed instead of thrown out in most cases. Not so with the modern day set. It would cost more to fix it than replace it. Seems lots of manufacturers are now making throw-away appliances. That's one issue. The other is, washers, like cars, have become more complicated and have expensive components such as electronic panels that require replacement instead of repair like an old mechanical timer. That's just one example. This I would assume is a result of market research. So now when you call for service on your washer, you can brace yourself just like you do for repairs to that car you're not even done paying for yet. Modern technology comes with a price, it seems, and there is definitely some truth to the situation around people being resigned to having trouble with products, thanks mainly to our buddy Mr. Gates. Too bad that these days if you buy a low priced washer in hopes of getting something simple, basic and reliable without a lot to go wrong with it, what you're really ending up with is cheap junk that was not built to last. Somebody could make a lot of money if they could get the rights to the old Maytag design and put that old center-dial technology back on the market. People who were fed up with the fancy schmancy gimmicky quirky and unreliable newer machines would come back home to the old workhorse technology of your basic old Maytag in droves. | ||
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Post# 188775 , Reply# 10 2/5/2007 at 21:19 (6,282 days old) by sudsmaster (SF Bay Area, California) |
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Junk is timeless
Junky products have been made for as long as there has been human commerce. It's just that the junk doesn't last more than a generation, if that, so the stuff that survives to be "classic" is usually the best stuff. Hence we get a skewed idea of what the broad selection of products really were in "the good old days". At the same time, it is true that American manufacturers have tended to commoditize their products, in response to consumer expectations. In the 1950's, for example, an automatic washer cost about $350. Today, a typical top loader costs about $350. Clearly, inflation would dictate that the same 1955 washer should cost something like $3000 today, if not more. How has the price been kept low? By eocnomizing wherever possible. Thinner sheet metal, less porcelain coating, more plastic, more modular easy-to-assemble components (but expensive to purchase as replacement parts), and a shorter expected lifespan. | ||
| Post# 189166 , Reply# 11 2/7/2007 at 08:11 (6,281 days old) by laundromat (Hilo, Hawaii) | ||
I sell LG appliances all day long and their problems or flaws are far lower than GE or Maytag products I sold.The main reason of product failyer is consumer ignorance which usualy stems from the salespeople not giving proper information or the consumer's failing to either read or follow the use and care guide.the persentage of people failing to read the instructions far exceeds that of faulty products.One of the example's that really pisses me off is the one where the customer complains of mildew forming inside the washer(front loaders)and causing a horrible smell.Now guys,I am sure if these idiots were to turn off a cold refrigerator to go home from their vacation "palace"they would absolutely leave the refrigerator door ajar to keep mold and mildew from forming and smelling awful.Why then are these insecure,ignorant fools not leaving the washer doors ajar knowing they won't be doing laundry for another few days???????? Hello!!!!
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Post# 189184 , Reply# 12 2/7/2007 at 09:34 (6,281 days old) by gansky1 (Omaha, The Home of the TV Dinner!) |
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LG washer doors
Speaking of that, I have a client who would like to leave the door ajar on their LG TROMM washer, but the door is spring loaded and once released from the latch, opens completely. This is a fine feature for loading and unloading the machine easily, but in a laundry room that also serves as a passageway to a garage or in a hall or bathroom closet there is no way to leave the door open. Perhaps LG would suggest a little duck tape to hold the door from opening all the way??
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Post# 189211 , Reply# 13 2/7/2007 at 10:46 (6,281 days old) by peteski50 (New York) |
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LG
Hi Greg, I have the same objection about my LG where the door springs open all the way and I cannot keep it ajar slightly like with most other front loaders. After I usually wipe the boot and leave the door open for a few hours to dry, than close it and I don't have the meldew problem. (I am just afraid I will have the leaking problem again) After all my experiences I will never buy another LG product again. I learned that if a company doesn't stand by a product and give good service it's useless no matter how good the product is. I just wish American companies would make a combo. Peter | ||
| Post# 189507 , Reply# 14 2/8/2007 at 10:16 (6,280 days old) by oxydolfan1 () | ||
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Any more leaking issues since you last reported, Peter? Or at least bad enough that you could bring it up to the company? (Who ever heard of an "acceptable" leak? In vertical housing, there IS no acceptable leak!) | ||
| Post# 189537 , Reply# 15 2/8/2007 at 11:06 (6,280 days old) by cbosch () | ||
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appliance chucking It may be sady that things are not meant ot last but if you had the same machine for 20 years it would get boring! Better to change every couple of years for excitement and variety | ||
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Post# 189547 , Reply# 16 2/8/2007 at 11:35 (6,280 days old) by peteski50 (New York) |
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LG | ||
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Post# 1196880 , Reply# 17 1/10/2024 at 15:26 by GELaundry4ever (Nacogdoches, TX, USA) |
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the trend continues Here we are in 2024 and the trend continues. | ||
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