Thread Number: 10333
Neptune - fix or fling |
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Post# 189817 , Reply# 1   2/9/2007 at 15:40 (6,256 days old) by toggleswitch (New York City, NY)   |   | |
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Post# 189818 , Reply# 2   2/9/2007 at 15:59 (6,256 days old) by peterh770 (Marietta, GA)   |   | |
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Post# 189859 , Reply# 3   2/9/2007 at 20:43 (6,256 days old) by gadgetgary (Bristol,CT)   |   | |
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Post# 189977 , Reply# 6   2/10/2007 at 16:27 (6,255 days old) by khodabear ()   |   | |
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Sorry- It was Jeff that I spoke with - not Ken. Very helpful guy - I certainly recommend him Info@neptunewaxmotor.com |
Post# 190029 , Reply# 7   2/10/2007 at 21:52 (6,255 days old) by sudsmaster (SF Bay Area, California)   |   | |
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The liquid filled ring is tuned, as I understand it, to come into play at about 800 rpm. So if the machine is not getting up to more than a few hundred rpm I think the liquid ring isn't the issue. You can chcek on this anyway, by turning the drum when it's empty. If you hear liquid sloshing around, chances are the ring is still filled. A broken 3 point support is serious and could lead to massive failure during a spin. It would be best not to use the washer if that is the case. Another possibility is that the drum bearings are shot. If the drum doesn't turn easily, that could be the problem. Broken springs should be relatively easy to discover, just pull front and top. As I recall, there are two (maybe four?) springs at the top, and two shocks at the back (front?). It's been a while. The door lock light staying on all the time may indicate a controller problem. Not sure about that. If the door does lock and won't unlock, there's a little pull string under the detergent dispenser that you can pull to release the door. I watched a repair person replace both the motor and the three-point support on my Neptune 7500 (under extended warranty). It is certainly do-able but I'd get a factory service manual from Maytag first (about $10 if you call them). The trickiest part seems to be reinstalling the wire loop that holds the door boot in place. You'll also need allen wrenches to remove the paddles to get at the support bolts, as well as other various wrenches and drivers. If you pull the drum and the bearings are ok, it would be a good idea to replace the seal. If the bearings are shot, you'll need a new outer tub (the bearings are cast into the outer tub). We didn't pull the outer tub because the bearings were ok and you don't need to pull the outer tub to replace the three point support. |
Post# 190229 , Reply# 9   2/11/2007 at 12:23 (6,255 days old) by sudsmaster (SF Bay Area, California)   |   | |
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What prompted the replacement of the three-point support (I call it the "spider") on my Neptune was that the machine would make a funny squeak when it was doing a wash tumble with a heavy load of, say, bath towels. It would squeak at the start of each tumble. I thought it was a slipping belt, but replacing the belt twice didn't fix the problem. I also seem to recall it had more difficulty getting up to full spin speed than after the spider was replaced. The service person seemed to know instantly that the squeak was due to a cracked support. When he took it out, neither one of us could see a crack, but the replacement spider fixed both the squeaking and the spinning problem.
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Post# 190276 , Reply# 10   2/11/2007 at 17:28 (6,254 days old) by khodabear ()   |   | |
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Well, this is good news. Squeaking is one thing I don't have going on. perhaps the three point mount isn't my issue. Peter Processing the Eliminations in Denver |
Post# 190305 , Reply# 11   2/11/2007 at 19:22 (6,254 days old) by sudsmaster (SF Bay Area, California)   |   | |
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Well, I would err on the side of caution. I didn't mean to imply that squeaking is the only symptom of a broken support, only that it was the symptom for my machine. But anyway I'd pull the front and top and check out the springs and shocks to see if any of them are obviously broken or detached. If not, then I'd suspect the support. |
Post# 190367 , Reply# 12   2/11/2007 at 22:22 (6,254 days old) by khodabear ()   |   | |
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If only opening it up were that easy. As I mention in the opening post - I have a stack :~( Peter |
Post# 190661 , Reply# 14   2/12/2007 at 22:18 (6,253 days old) by khodabear ()   |   | |
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Another photo |
Post# 190683 , Reply# 15   2/13/2007 at 00:20 (6,253 days old) by sudsmaster (SF Bay Area, California)   |   | |
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Post# 190917 , Reply# 17   2/14/2007 at 00:32 (6,252 days old) by exploder3211 ()   |   | |
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How did one get half of the unit?? Curious |