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Thread Number: 15517
KDS 20 Rust! |
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| Post# 261002 , Reply# 1 1/21/2008 at 17:25 (5,936 days old) by toploader55 (Massachusetts Sand Bar, Cape Cod) | ||
Did it say... | ||
Post# 261012 , Reply# 2 1/21/2008 at 18:36 (5,936 days old) by gansky1  (Omaha, The Home of the TV Dinner!) |
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They will honor the warranty - and offer you a replacement of the newest Superba model. You can go get it and then write your Craigslist ad ;-) Well, by the terms of the warranty you purchased along with the machine, you're entitled to it and it's your business what you do with it. Donating it to a charity organization would be a nice gesture too. You should be able to pull up on the stainless heater cap - try twisting it slightly if it seems stuck. Now you can get a better look at the stack around the base to see how bad the damage is. I've fixed one of my KDS-18 boo-boo chips with JB Weld and it worked perfectly. I would advise pulling all the bubbled rust away and cleaning it as best you can before putting anything on it. Since the JB stuff is good to up to 600 degrees, you might consider removing the machine and pulling the heater box out and repairing the porcelain from the underside of the tank as well - just to be sure. Be sure to post pics of your new dishwasher ;-) | ||
| Post# 261018 , Reply# 3 1/21/2008 at 19:31 (5,936 days old) by danemodsandy (The Bramford, Apt. 7-E) | ||
Long Warranties...
In 1978, I purchased a TOL Kenmore sewing machine with a 25-year warranty on the head. 24-1/2 years later, an internal cam broke, so I called Sears. They were incredulous, and asked me to fax a copy of the warranty. I did. They then asked me if I had proof of purchase (probably figuring that would end the matter on something two-and-a-half decades old). I did. They asked if I'd fax that. I did. They ended up having to make arrangements with a sewing machine repair centre to repair the cam at their expense- it had been a long time since they'd offered a warranty like that, much less had to honour it, much less had the ability to repair it in-house. | ||
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Post# 261173 , Reply# 6 1/22/2008 at 21:15 (5,935 days old) by jetcone (Schenectady-Home of Calrods,Monitor Tops,Toroid Transformers) |
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Hi Bobby | ||
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