Thread Number: 15653
Problem with Kitchen Aid Dishwasher |
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Post# 262981   2/2/2008 at 19:57 (5,899 days old) by countryguy (Astorville, ON, Canada)   |   | |
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A friend of mine just bought a new Kitchen Aid from Sears and had it installed in their new home. It is the exact same model that I bought 6 months ago. It has worked superbly for me but not so for my friend. The first load worked fine but then yesterday she did a load and when done, the bottom of the dishwasher was full of water. I looked at it today, turned on the rinse cycle, it rinsed but did not drain. The dishwasher turned off and it was still full of water. She had her plumber check everything yesterday and he said there are no blockages in the lines. It can't be food getting stuck because all she has done is washed the dishes after unpacking them. She has a repair call in with Sears but any suggestions in the meantime? Gary |
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Post# 262999 , Reply# 2   2/2/2008 at 22:59 (5,899 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Nope, she hasn't done anything under the sink. I had a look. The hose wasn't looped up high enough so I fixed that. According to the plumber, the drain pipe is not plugged...and the sinks drain fine. So the problem lies with the dishwasher and/or the drain line. When I selected the Rinse/hold cycle I heard the machine running but I did not hear the pump draining so I'm thinking that there is something wrong with the dishwasher itself. Gary |
Post# 263001 , Reply# 3   2/3/2008 at 00:03 (5,898 days old) by appnut (TX)   |   | |
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Post# 263041 , Reply# 4   2/3/2008 at 09:54 (5,898 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Post# 263046 , Reply# 5   2/3/2008 at 10:38 (5,898 days old) by appnut (TX)   |   | |
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Sounds like apossible defective drain motor. These have 2 pummps, one for circulation and the other for drain. If it's brand new, Sears should simply replace the whole machine. I love my kenmore Elite version!!! I wish I had a camera. It washed a load of dishes I'd been accummulating for 12-14 days, oatmeal sitting encrusted on some bowls all that time. It's a BobLoad. Every set of tines is filled in the bottom rack and all 5 rows in top rack are filled with mugs & glasses (actually the middle row has glasses on either side on the tines, so it's six rows of glasses & mugs). Everything is bone dry, including the two large margerine tubs sitting on their sides in the back right & left corners. I'm using Jet Dry Turbo, I love the stuff. And I'm not using sani-rinse to help with drying, just Smart Wash & heated dry. Mugs come out dryer in this dishwasher than my old GSD1200 PotScrubber run on PotScrubber & heated dry.
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Post# 263095 , Reply# 6   2/3/2008 at 19:05 (5,898 days old) by sudsmaster (SF Bay Area, California)   |   | |
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Post# 263104 , Reply# 7   2/3/2008 at 19:36 (5,898 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Post# 263182 , Reply# 8   2/4/2008 at 07:00 (5,897 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Post# 263201 , Reply# 9   2/4/2008 at 12:02 (5,897 days old) by toggleswitch (New York City, NY)   |   | |
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If there is a garbage disposal to which this is connected, it is imperative that the drain-plug to which the hose attaches (in the disposer) be removed before connecting DW drain hose. Another scenario, but not probable: I am guessing that if there is a gargabe disposer it has been run just prror to running the DW. If it were full of muck the water would usually leave the machine, but end up in the sink. |
Post# 263223 , Reply# 10   2/4/2008 at 14:32 (5,897 days old) by countryguy (Astorville, ON, Canada)   |   | |
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Post# 263539 , Reply# 11   2/6/2008 at 07:24 (5,895 days old) by countryguy (Astorville, ON, Canada)   |   | |
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I've been trying to come up with an answer (Sears repair guy has still not been there) and was wondering if there could be some kind of air lock in the drain which prevented the dishwasher from draining. At the time my friend had water in both sinks as she was washing some stuff by hand so no air would be getting into the pipes that way, but then isn't that what the plumbing vent stack is for? I don't know if when it drained properly the first time whether she had the sink stoppers in place or not.
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Post# 263968 , Reply# 13   2/8/2008 at 16:19 (5,893 days old) by countryguy (Astorville, ON, Canada)   |   | |
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The problem is solved! The Sears repairman was out today - turns out that the plumber did NOT remove the knockout plug on the dishwasher connection tee under the sink! (don't know what kind of plumber he is if he didn't remember to do that since he is the one that just put all the plumbing in the new house!) As for the first cycle working OK, it must not have...my friend admits that she didn't notice that there was water in the bottom the first time. Thanks for all the suggestions! Gary |