Thread Number: 18116
Ominous rumblings |
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Post# 294814   8/5/2008 at 13:52 (5,739 days old) by newwave1 (Lincoln, United Kingdom)   |   | |
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Hmm my hotpoints began making a ominous knocking noise on spin! & its bloody loud, i think the bearings are on there way out! The suspension squeeks and the drum wobbles in an anticlockwise tumble too!! Im wondering weather to get hotpoint out to it now, as the 12month guarentee runs out in oct. thing is i really want rid of it. But financially i dont thinks happening unless i sell maybe my newwave and the hotpoint. Would you guys get them out now? Or should i wait for it to get abit worse. Opinions appreciated! Darren |
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Post# 294816 , Reply# 1   8/5/2008 at 13:55 (5,739 days old) by seamusuk (Dover Kent UK)   |   | |
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Post# 294817 , Reply# 2   8/5/2008 at 13:58 (5,739 days old) by newwave1 (Lincoln, United Kingdom)   |   | |
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Post# 294827 , Reply# 3   8/5/2008 at 14:39 (5,739 days old) by dyson2drums (United Kingdom)   |   | |
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Post# 294828 , Reply# 4   8/5/2008 at 14:45 (5,739 days old) by toggleswitch2 ()   |   | |
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Have THEM fix it, under warranty. Then one can sell it when funds repelish and allow for a new toy! Let us know what happens! |
Post# 294861 , Reply# 5   8/5/2008 at 16:16 (5,739 days old) by dyson2drums (United Kingdom)   |   | |
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Post# 295084 , Reply# 6   8/6/2008 at 13:25 (5,738 days old) by robm (Buxted)   |   | |
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Post# 295129 , Reply# 7   8/6/2008 at 15:56 (5,738 days old) by newwave1 (Lincoln, United Kingdom)   |   | |
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Post# 295136 , Reply# 8   8/6/2008 at 16:09 (5,738 days old) by samsungfl (United Kingdom/London )   |   | |
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Hey Darren! I think you should get them to fix it! Or you could argue hell out of them until they give in and replace it with one of the new models LOL! Ive a strong feeling the bearings are going if its getting warm after a cycle! My neighbours Beko gets really hot after the two 1400 spins it does for the final spin now and the bearings are sounding awful, it makes that roaring sound when spinning now! Keep us posted on what you decided to do :D! Rich |
Post# 295140 , Reply# 9   8/6/2008 at 16:20 (5,738 days old) by newwave1 (Lincoln, United Kingdom)   |   | |
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Hey Rich! I've bin puttin it off as i think maybe there not bad enough for a repairman to come out. Its gonna have to wait til my next satdy off as i work 9-6 everyday. The warmth after the spin has been goin on a while now...The drum is getting auidible when turned too. When its spinning about 1200 theres a little rattling and knocking noise, which i can't decide weather its the suspension or the bearings, and the background there is a very deep sounding whirr. bearings i believe. Interesting. i think i'm going to get them to replace it. Hopefully a double hit of bearings and suspension should sort that out! Darren |
Post# 295145 , Reply# 10   8/6/2008 at 16:39 (5,738 days old) by samsungfl (United Kingdom/London )   |   | |
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Good idea Darren! Leave it to get worse for a month or so then spring it on em'!! Its always annoying when you can hear things going wrong but you know if an engineer was to hear/see it they'd say its not worth fixing yet! I had the same problems with my Zanussi, it always made a slight roaring sound when turned by hand but I knew if I called them out they'd leave it to get worse, then probably charge me a call out fee for wasting time LOL Hopefully the new Hotpoints will be better! I had a look at one in Currys today, the new door looks a lot better I think :) Rich |
Post# 295677 , Reply# 11   8/9/2008 at 15:16 (5,735 days old) by newwave1 (Lincoln, United Kingdom)   |   | |
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ok so tonight, i did a 5kg fast wash with no real problems except for noise and endless balancing. Now. For the ultimate test, the new 8kg ultimas (though they have the same drum as mine) have the bed and bath cycle, i decided to do a little bed and bath cycle of my own. Bathrobe, set of sheets and a couple of towels. The machine has aborted every spin so far. the one after the wash and the 1st rinse. adding 10minutes at a time. The drum just wobbles more and more out of balance! Its bloody ridiculous! Doesn't this just ooze cheapness? I'm wondering how our very own mr washyboy2005 is gettin along with his ultima?! Back to the drawing board i feel. Darren |
Post# 295752 , Reply# 14   8/10/2008 at 04:20 (5,735 days old) by newwave1 (Lincoln, United Kingdom)   |   | |
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Hey Dan! That is interesting! lol! My machine spins out of balance too sometimes! And makes the weirdest suspension noise! I saw the new range when i went to peterborough for the product launch! I Like the look and the new door. But the lack of extra rinse was abit concerning. I'll have to get a video of it so you can compare it and hear it! Yes some of the plastic lugs are fiddley! I replaced a suspension leg on a co worker at the co-ops wd420 and those plastic clips are a bugger! I'm hoping to get it repaired/replaced. and moved on. Darren |
Post# 295764 , Reply# 15   8/10/2008 at 05:27 (5,735 days old) by newwave1 (Lincoln, United Kingdom)   |   | |
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Hey guys! Heres a video of the offending unit, spinning the bed and bath load as i've rerinsed it as it aborted every spin up to the final one. Turn your sound up and here it clunking and clackin! Darren CLICK HERE TO GO TO newwave1's LINK |
Post# 295805 , Reply# 16   8/10/2008 at 12:25 (5,734 days old) by robm (Buxted)   |   | |
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Post# 295808 , Reply# 17   8/10/2008 at 12:29 (5,734 days old) by newwave1 (Lincoln, United Kingdom)   |   | |
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Hey rob! Will have to find time to have a chat over the phone soon, yea doesn't sound good, I'm wonderin weather they would replace it with a double hit of bearings and suspension?! Hotpoint usually have a 3fold policy before replacing, they have to repair it 3 times before they will. Though when i give them a call i shall give it the big. I've worked in electrical retail for the last 7years i've sold many of your products garb! Should bag me a new one! lol Darren |
Post# 295839 , Reply# 19   8/10/2008 at 14:44 (5,734 days old) by newwave1 (Lincoln, United Kingdom)   |   | |
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Hi Paul! Sound advice, i may just do that. Theres a 2nd hand shop that sells loads of the redesigned WM's, Would be nice to pick a WM75 up with infobubble display! It is a shame how the design and quality control seem to have gone down the drain with some companys. It is such a hyprocrital thing as were being pushed to conserve and be more economical but our appliances aren't manufactured to carry these values! Unless you pay through the nose for the pleasure! Theres only 2...soon to be 3 of us that i'm washing for! And i fill it to its stated capacity. It won't get sorted for a few weeks yet. Til i'm off on a satdy. Hows the New gen doing? Would love to see some more cottons rinse vids! Darren |
Post# 295840 , Reply# 20   8/10/2008 at 14:48 (5,734 days old) by newwave1 (Lincoln, United Kingdom)   |   | |
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Post# 297077 , Reply# 21   8/16/2008 at 05:35 (5,729 days old) by newwave1 (Lincoln, United Kingdom)   |   | |
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Hey Guys, So lastnite i ran a jam packed 7kg load in the hotpoint, and the almighty wacking sound was loud enough for my g.f to finally admit it was knackered, instead of saying "it sounds fine to me". So i'm calling them today, I want this thing exchanged, the bearings are going, if they say its not bad enough yet, then the machine will die out of guarentee. So im thinkin of heading into the conversation with the "i've worked in electrical retail for 7years etc, this is not exceptable. I want this exchanged, if you exchange it i willeven take the extra cover for £5 a month. tc etc. What do you think? I'm in the middle of filmin the super deafenin 1600rpm for you guys to hear & see! would love some exchange gaining hints from you guys! Darren |
Post# 297137 , Reply# 23   8/16/2008 at 12:05 (5,728 days old) by newwave1 (Lincoln, United Kingdom)   |   | |
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Hey pedro! Yea lookin back i was the same! I tried my hardest for the people who'd had a bad time with their appliances, i was thinkin of goin back to my old supervisor at the co-op where i bought it from and see what he'd do. I no they will have to come out 1st to check it is faulty, but then i suppose i should say i don't want it fixing. I will call them tomorrow as they've closed now and i've been out all afternoon! Darren |
Post# 297363 , Reply# 25   8/17/2008 at 06:14 (5,728 days old) by newwave1 (Lincoln, United Kingdom)   |   | |
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Post# 298205 , Reply# 28   8/20/2008 at 14:47 (5,724 days old) by newwave1 (Lincoln, United Kingdom)   |   | |
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Post# 301034 , Reply# 29   9/3/2008 at 05:40 (5,711 days old) by newwave1 (Lincoln, United Kingdom)   |   | |
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Hey Guys! So today was the day for the hotpoint to be repaired! I know the repair guy from when he used to come into my old store and fix display units! He was chatty and we talked about allsorts to do with hotpoint and old models etc! I told him i'd in a act of foolishness, sold my WM43. Which i'm sorely missing and he fondly said "ahh they were great machines those" I was like. Please don't say that. Because i know i made a very grave error lol. SO...onto the machine. The tub weights were loose, which is a very common fault on this range he said. He knew straight away what it was! He said that should sort it and began putting it back together... Though i wasnt happy with that diagnosis and when it got to the 1200 stage of the spin there came the knocking again, he tried balancing the machine and holding it down to stop the noise. he thought it was the pipes knocking! So when he dragged it out and found the noise was still present, he told me i was right and that he will replace the suspension when he gets new parts. He also told me what parts of the wt960 were hotpoint and what were indesit. The only real hotpoint parts are the cabinet, dispenser and drum! Mine is a split tub model so the bearings are still changable, but the 6kg's are definately sealed drums! We had a chat about my models and machines he used to repair. he was particularly fond of the colston washer/dryers before ariston took them over! I don't know much about them but he sang their prases! Good experience all in all. Though i do still want it gone. There are too many things i don't like about it. Though that will be easier said than done!!! Darren |
Post# 301036 , Reply# 30   9/3/2008 at 06:01 (5,711 days old) by robm (Buxted)   |   | |
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Hi Darren Great to hear he took you seriously! At least it will be repaired. Maybe a sell on ebay with a reserve would be the thing but I understand money is tight! I must admit having had 2 of these machines (WD640 and Aqualtis) Electrolux is preferable. I think Indesit cut too many corners and rely on the OOB too much. I think these machines would smash to bits without the sensor. Let me know when you are around for a chat. Rob |
Post# 301043 , Reply# 31   9/3/2008 at 06:54 (5,711 days old) by newwave1 (Lincoln, United Kingdom)   |   | |
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Hi Rob! I'm on holz this week! Doing jobs at home like painting our babyboys room before he arrives! Yea i think the electrolux machines are prefferable. I just don't like that if you press extra rinse or activate Rinse + as it is on my mums AEG you get your 4 rinses, but slow interm spins! Wouldn't it be better to have high spins and extra water for THE best rinse!? Yea i think your right an ebay special, maybe have to sell the newwave aswell pick myself a cheap neat machine up and put some money away for the youngster! Hope to hear from you soon Darren |
Post# 301148 , Reply# 32   9/3/2008 at 15:40 (5,710 days old) by zodawash (Lincolnshire,United Kingdom)   |   | |
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Darren i'm glad its getting sorted and hope u don't have to keep it too long. I went into that 2nd Hand shop the other week in Lincoln. Interesting mix in there. Must keep my eye out. Hope u get sumthing tough if you do change the Hottie to cope with all the baby stuff! I've got myself an Asko which i'm fixing at the mo. Pics n vids will be done wen i get it finished. Take care. Steve |
Post# 304477 , Reply# 33   9/18/2008 at 14:37 (5,695 days old) by newwave1 (Lincoln, United Kingdom)   |   | |
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Suspension was replaced today! With the new rod suspension as in the top models of the new WMD's & aqualtis's! To be fair i'm happy as it span on the 1st distribution on the wash spin and spin after the 1st rinse! The spin after the 2nd rinse it had to distribute about 10 times thats because the load only consisted of teeshirs, shirts underwear and one pair of light trousers and jeans. Time will tell. Its okay. FOR NOW! lol Darren |
Post# 304581 , Reply# 36   9/19/2008 at 10:17 (5,694 days old) by dyson2drums (United Kingdom)   |   | |
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Post# 304742 , Reply# 37   9/20/2008 at 09:15 (5,693 days old) by newwave1 (Lincoln, United Kingdom)   |   | |
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Hi dyson2drums! I'm not sure what the rod suspension is like as i got my mum to housesit for me! The new suspension is very ridgit from the first run! it balanced straight away for two of the spins! I was in shock! lol It is completely different to the old suspension which when i shook them side to side they rattled allover! there knackered! Darren |
Post# 304753 , Reply# 38   9/20/2008 at 11:45 (5,693 days old) by dyson2drums (United Kingdom)   |   | |
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Post# 304759 , Reply# 39   9/20/2008 at 14:11 (5,693 days old) by newwave1 (Lincoln, United Kingdom)   |   | |
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