Thread Number: 20824
R.I.P Hotpoint
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Post# 330247   2/14/2009 at 07:27 (5,521 days old) by hooverkeymatic (England)        

Our 8 year old Hotpoint WM53 sadly passed away.The circuit board has broke.I tried to do a load of whites and it started to make a funny noise and tried to spin full of water.When i tried a different program, it wouldn't move.

So a very sad goodbye to our old and faithful Hotpoint WM53 P


Details:

AAC rated
5kg load
1200rpm spin speed
WM 53


Goodbye old friend(sniff,sniff)





Post# 330250 , Reply# 1   2/14/2009 at 07:58 (5,521 days old) by hotpoint9534 (UK)        

Please check the brushes first! Failing that the motor tacho magnet could be loose, it does not necessarily mean the circuit board has gone!

Tom


Post# 330252 , Reply# 2   2/14/2009 at 08:08 (5,521 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada)        

pierreandreply4's profile picture
Or maybe its only the motor that burn out i know because i add a 1993 inglis superb 2 washer and the motor burn out I Know because i did a load and when i went to put the clothe in the dryer the washer was still full of water and i add to empty the washer by hand.

Pierre


Post# 330253 , Reply# 3   2/14/2009 at 08:14 (5,521 days old) by hooverkeymatic (England)        
Sorry hotpoint9534

It is completely broke.One of the suspension arms has gone aswell.I am very sad.We could get it fixed but i doubt it.

Keep the comments comin


Post# 330254 , Reply# 4   2/14/2009 at 08:19 (5,521 days old) by hotpoint9534 (UK)        

You still haven't checked the brushes though have you?

Of course it can be mended, the WM series construction was based on the original 70s liberators and were designed to be repaired easily.

I give up!


Post# 330256 , Reply# 5   2/14/2009 at 08:21 (5,521 days old) by hooverkeymatic (England)        
...

We need a bigger capacity and faster spin speed anyway.I would love to keep though.I will take some pics of the inside and outside(panel,drum etc..).

Post# 330257 , Reply# 6   2/14/2009 at 08:28 (5,521 days old) by hotpoint9534 (UK)        

So you want to keep it yet you don't. You don't want to answer my question and you don't want to be helped really!

Faster spin and bigger capacity is the same poor excuse too many people come up with.



Post# 330259 , Reply# 7   2/14/2009 at 08:43 (5,521 days old) by hooverkeymatic (England)        
Hang on...

We have tons of washing and if we keep overloading it, it would break anyway.You never know,we might get it repaired.

Post# 330262 , Reply# 8   2/14/2009 at 09:00 (5,521 days old) by askomiele (Belgium Ghent)        

Okay EASY GUYS!!!!!
First of all. Maybe just check if it can be repaired. And if it is possible (well it's always possible), just think about if it's useful to spend money on a reparation (or what's the word), or just buy a new machine. If it's a simple repair, why not do it yourself and sell the machine, if you want faster spinning and bigger capacity!


Post# 330264 , Reply# 9   2/14/2009 at 09:06 (5,521 days old) by hooverkeymatic (England)        
Askomiele...

Thankyou for understanding!

Unfortunately,it looks like a big fault.Now the drum wont turn on 1 program and the motor doesn't do anything either.I know its not the brushes because it tumbled fine until this morning and when you turn the drum,it sounds fine.


Post# 330295 , Reply# 10   2/14/2009 at 12:01 (5,520 days old) by electron800 ()        
the brushes went on my Ecologic

and in 2 loads it went from being fine to not tumbling whatsoever and the drum will still sound fine when turned by hand if the brushes are broken. If it does tumble then it will make a crackling sound as the brushes are sparking.
As far as I know these machines don't have much in the way of electonics so it seems unlikley for it to be the circuit board.

If its not draining the water out, perhaps the pump has jammed. Our WM52 had a replacement pump within a year.

It would be a very cheap and very easy fix in these machines.

Also what do you mean by one of the suspension arms is broke? That would be the more serious fault!

If it's never needed new brushes in it's life I'm very impressed, our WM52 went through 2 sets in 4 years!

Matt


Post# 330309 , Reply# 11   2/14/2009 at 14:10 (5,520 days old) by bertrum ()        

Shame to get rid of this machine as they are very repairable, this machine is so much better than the latest hotpoint (Merloni)machines with large capacity drums and huge spin speeds.

Your loss really saying goodbye to this good machine without getting a pro to look at it.


Post# 330347 , Reply# 12   2/14/2009 at 20:14 (5,520 days old) by hotpointwf220 ()        

was it the 1200 first edition model, i had one and it was fantastic so i can see why ur sad i was sad because we upt to the 6kg aquarious wf220, as seen on my youtube as crushu2D which was useless.

Post# 330350 , Reply# 13   2/14/2009 at 21:36 (5,520 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada)        
What sadens me

pierreandreply4's profile picture
Hello,

my sympati for your broken washer but if there is 1 thing that saddens me is why can't they make today ' s washers last like the vintage washers of 1960 and up made to last???

Pierre


Post# 330404 , Reply# 14   2/15/2009 at 03:39 (5,520 days old) by hooverkeymatic (England)        
electron800,

It did make a strange noise when it was tumbling.What i mean when i say the suspension arm has broke is that it makes a very loud (next door can hear it!)metallic banging noise sometimes when it spins at 1200.

I dont think it is the brushes because when we tested it,it got to a certain point when the timer wasn't moving either and when it stopped last week,i turned it off and on again and it tumbled fine.It was fine until the final spin.



Post# 330405 , Reply# 15   2/15/2009 at 03:40 (5,520 days old) by hooverkeymatic (England)        
Hotpoint WF220

Yes it is the Hotpoint First Edition 1200 model.

Post# 330424 , Reply# 16   2/15/2009 at 07:33 (5,520 days old) by electron800 ()        
well personally I think it sounds like it would be worth get

I'm sure it's nothing too drastic. As for a metallic banging noise ours did this from new. From my experience these machines are utterly useles at balancing and mine shook itself to bits on spin. I remeber seeing on Watchdog when these machines were being sold that customers were having a great deal of trouble with deafening noise on spin with some machines, and Hotpoint were telling them there was nothing wrong with it!

Some of them seem to spin ok but I think it's luck of the draw, sounds like you got a noisy one like we did. May be worth getting it checked out if you call someone in to look at the other fault.

Hope you do get it sorted, these are very fun machines and full of character, even if they do rattle themselves to bits on spin :)

Matt


Post# 330425 , Reply# 17   2/15/2009 at 07:46 (5,520 days old) by hooverkeymatic (England)        
electron800...

To be honest,i really love this machine.For me it is better than logics and electrons.Sadly,i think its time is up.

However there is a spark of hope that we could get it fixed.



Post# 330453 , Reply# 18   2/15/2009 at 11:11 (5,519 days old) by hooverkeymatic (England)        
We have decided...

The Hottie is going.(sniff sniff)

I will take pics of the inside and outside and upload them here.So....


GOODBYE HOTTIE!


Post# 330460 , Reply# 19   2/15/2009 at 11:48 (5,519 days old) by dyson2drums (United Kingdom)        

dyson2drums's profile picture
what you getting now?

Post# 330475 , Reply# 20   2/15/2009 at 13:22 (5,519 days old) by hooverkeymatic (England)        

Could be a Graphite Hotpoint Aquarius (new one)

Looking forward to it.Still cant beat the Wm 53 though.

P.S:Are the new Hotties any good?



Post# 330477 , Reply# 21   2/15/2009 at 13:32 (5,519 days old) by electron800 ()        
Don't get a new Hotpoint

They're pretty cheap and crappy.

If you must buy a new washer, go for Bosch or Zanussi if you can't afford a Miele. See the "New Washer" thread, that pretty much applies to anyone buying a new washer I'd say.

Matt


Post# 330659 , Reply# 22   2/16/2009 at 12:58 (5,518 days old) by hooverkeymatic (England)        
Can't afford it...

I'd kill for a Miele or Bosch but i dont have the money.The Hotpoint we are getting is the Hotpoint Aquarius in graphite.I am hoping to use the shirts cycle!


Does anybody know what the cycles do?


Post# 330662 , Reply# 23   2/16/2009 at 13:52 (5,518 days old) by electron800 ()        
But you can get a much better Zanussi for less

and the Hotpoints are just awful in comparison in terms of reliability and build quality.

Even a Beko would be more reliable than the Hotpoints.

Matt


Post# 330667 , Reply# 24   2/16/2009 at 14:34 (5,518 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK)        
Hottie

chestermikeuk's profile picture
If you`re getting a new machine, make it quick, most prices have gone up dramatically between 5 & 15%, retailers are holding prices while stocks last...then up they will go!!!

"Dont Get a Hotpoint"..."CHEAP & CRAPPY"... Matt that might have applied to the first gen of indi-merl appliances , but the latest series are proving well...the modules & drums from Aqualtis (which appears to be having a good track record) are appearing in the WMD machines....Hotpoint machines are one of our best sellers, both by customer own choice and functionality, price & after sales service by me!!!


CLICK HERE TO GO TO chestermikeuk's LINK


Post# 330669 , Reply# 25   2/16/2009 at 14:45 (5,518 days old) by hooverkeymatic (England)        
electron800

It has to be silver and under £300.Thats why we didnt choose them.I do like them though.

Chestermikeuk-I thought they were doing well.I havent heard any complaints about the new lot.Do you know what happens on any of the cycles.Oh and how long to they spin at top speed?


Post# 330674 , Reply# 26   2/16/2009 at 15:11 (5,518 days old) by dyson2drums (United Kingdom)        

dyson2drums's profile picture
My cosin got married and got a house and got a black bosch frige/freezer and a hotpoint wmd940k but i havent been yet but hoping to go this week.

He said its great and his shirts are very well cared and cleaned for on the shirts cycle.

BTW- people dont usually look at their washing machines except when starting and at the end, so they're not bothered about balancing etc as long as it gets the job done, thats what ive heard from people. And everyone near me only used to buy hoovers and hotpoints, its like a tradition where i live. lol. My family also only had hoovers and hotpoints. Now people are slowly starting to get washing machines from LG and Zanussi (but they like hotpoints better after using parents or bropthers or sisters)

If i'd get a hotpoint i'd get a wmd960graphite to match my lcd fridge/freezer which is graphite and 3 years old or 4, or otherwise the aqgd169s aqualtis.


Post# 330675 , Reply# 27   2/16/2009 at 15:15 (5,518 days old) by dyson2drums (United Kingdom)        

dyson2drums's profile picture
The ultima above in graphite or the aqualtis below is my reccomendation and the aqualtis is on special offer at www.thewashingmachineplace.co.uk...

Is that Mike's (chestermikeuk)website and business?

Hope it goes well with the decision!


Post# 330678 , Reply# 28   2/16/2009 at 15:25 (5,518 days old) by bertrum ()        
hottie

I have heard alot about the price increase in white goods. Yet to see it on the high street but I can well belive it.

Chestermikeuk - Well thants the first I've heard about indi-merl appliances improving on their welded drums and modules! wow!

Are you sure the low failure rate in the Aqualtis range is not because of there limited sales.
Have you been in Comet/ Currys recently and seen how many of the Aqualtis range they have?

Do yourself a favour and avoid this rubbish . . .


Post# 330689 , Reply# 29   2/16/2009 at 17:08 (5,518 days old) by hotpoint9534 (UK)        

I seem to be the only person who thinks the Aqualtis looks really ugly!

As far as the current Hotpoint range goes I think I'll just have to bite my tongue and go and do a load in my 1989 Zanussi...

Tom


Post# 330692 , Reply# 30   2/16/2009 at 17:47 (5,518 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK)        
Hhmmm

chestermikeuk's profile picture
Hi Bert , can only comment on sales the past year myself, (yes The Washing Machine Place is my business), feedback I`ve seen on here, some very interesting national sales figures and the fact that the factory build is always on catch-up.....similar with Hoover visions.....big seems to be what people want........so hardly limited sales one thinks!!!

Not sure what you mean about the Aqualtis range in the C`s....r u saying they dont have any on display??? probably because ther`yre all sold!!! they still carry all the stock lines...all available on-line!!

As far as company service goes you would be hard pressed across all laundry manufacturers to find what Hotpoint do as far as customer satisfaction goes;

From warehouse stock to home delivery within 3 days
Delivered by Hotpoint crew & vans, smart gear, clean vans
Delivery teams arrange time slots to suit customers
Customers phoned & txted afternoon before to confirm times
Can install & remove old machines
Register on-Line
Book service calls on-line/phone/mail
Download Instruction Manuals
Optional service warranties

Believe you me you would go a long way with a lot dearer machines to get the service levels that I`ve seen & appreciate of late!!!

Are you an engineer or sales perhaps?? would love to know more about you and your collection!!!...Cheers, Mike






Post# 330707 , Reply# 31   2/16/2009 at 19:30 (5,518 days old) by ronhic (Canberra, Australia)        
Having never owned one....

ronhic's profile picture
...I have to be guided by what owners and consumer magazines report...

There are obvious fans for various brands here...and my belief is that is a good thing. If a machine does its' job well for you, then that is what matters.

When we look to replace a machine, we look at options that suit and normally start with the brand we are replacing if we have been happy with it.

The Aqualtis range are sold here badged as Aristons and from what I can tell, there are more and more Hotpoints in the UK (the HVL241 and BWM129 are 2) that are machines I would recognise also as Aristons.

I have avoided Ariston in Australia for several very very good reasons.

- I know 3 people who have had nothing but trouble with their Aristons. One has been replaced under warranty.
- Only sold through one supplier...Harvey Norman/Domayne
- Service is poisonously expensive
- Our consumer Magazine - Choice - based on owner feedback have Ariston at 77% reliability (Bosch 97%) meaning that 23% of all people with Ariston washers who reponded have had to have it looked at in the previous 12months.
- only 62% 'would buy again'. 29% said 'too expensive to repair'. This compares to Miele at 97%

Both the above statistics are the lowest on the list.

I like the look of the machines and they appear to do a good job, but from my point of view, I could not ignore those statistics/feedback.


Post# 330762 , Reply# 32   2/17/2009 at 04:03 (5,518 days old) by hooverkeymatic (England)        
I didnt know they sold Ariston in Australia!

The only reason why we are not getting the Aquatlis is because there is more to go wrong but i really like it.

Post# 330778 , Reply# 33   2/17/2009 at 08:45 (5,518 days old) by bertrum ()        

Hi Chestermikeuk
I was not disputing Hotpoint's customer service and after sales service comitment.

Having worked for one of the big C's (as you put it) the sales of Aqualtis compared to the others in the range is small.

Quite honestlty as a service engineer if you think the latest crop of inde-merloini appliances are well engineered compared to others in the market then you obviously can't have a lot of engineering knowledge yourself or are just wanting to get a sale and I wont waste my time trying to pursuade you otherwise. landfill.

Anyway on a different note, I have a small collection of appliances which I have collected and I will upload as and when I sort out my digi-cam. Have you any pics of those you listed?.
regards
bertrum


Post# 330791 , Reply# 34   2/17/2009 at 10:23 (5,518 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK)        
Hotties...!!!

chestermikeuk's profile picture
Just for clarification what I said was that the latest range of Aqualtis & WMD machines are proving more reliable than the previous models such as the WT & Aquarius ranges!!! Hotpoint that is....simply offer good value for money at the moment!!!

Well engineered domestic washing machines today would be V-Zug, Miele & MaytagAsko, a different build quality altogether!!!would you have experience of these brands as an engineer, we are always very interested in hearing all opinions and issues arrising with service calls etc...

"Have you any pics of those you listed?." not sure what you mean??

Looking forward to seeing the appliance pics and hearing more about the service calls you do!!! possibly after you`ve dropped the attitude, filled in your profile to give us a better understanding of what you like & collect, and found time to sort out your digi cam!!!




Post# 330809 , Reply# 35   2/17/2009 at 12:47 (5,517 days old) by bertrum ()        
Hotties!

"Have you any pics of those you listed?." = I meant the machines you have.

"possibly after you`ve dropped the attitude!!"

I don't have an attitude thanks Mike and I didn't join this site to get into a confrontation with charliechesteruk about the merits of the latest range of Hotpoint washers.

You may think Hotpoint are good value for money at the moment but most informed people working in the service trade know different.

As for looking at Miele and Asko, yes I regulary look at these appliances, looked at an Asko today in fact,(never looked at a V-Zug appliance).





Post# 330823 , Reply# 36   2/17/2009 at 14:22 (5,517 days old) by dyson2drums (United Kingdom)        

dyson2drums's profile picture
Personally i would say hotpoint are good value for money! Its a well trusted brand, many of my cosins and relatives have got hotpoints, such as the wma76, wf540, wt540 wma32, wf541, wf860, wt 960 x2, wf740, wf640, wt761. many more. Everyones is happy with theres so far, and i'm sure will be. I've got the wma 58.

Everyone is happy and so far had no problems except minors like filter needs cleaning etc.


Post# 330825 , Reply# 37   2/17/2009 at 14:25 (5,517 days old) by paulinroyton (B)        
My Baby

This is my Hotpoint Aqualtis AQXXF149PM. I bought it when they first came out. It does live up to its name, super silent. You can hardly here it spin even on the 1400rpm. The only downside is, it takes 2.23mins to complete a 60c wash, 2.07 when you use time saver, 2.39 when you use extra rinse. The coloureds 40c takes 1.35 mins, or 1.23 with time saver. It has a 30c quick wash, I would prefer 40c for this.

Post# 330826 , Reply# 38   2/17/2009 at 14:28 (5,517 days old) by paulinroyton (B)        
Hotpoint Aqualtis AQXXF149PM

My Baby

Post# 330829 , Reply# 39   2/17/2009 at 14:33 (5,517 days old) by paulinroyton (B)        
Hotpoint Aqualtis AQXXF149PM

My baby

Post# 330830 , Reply# 40   2/17/2009 at 14:34 (5,517 days old) by paulinroyton (B)        
Hotpoint Aqualtis AQXXF149PM

My Baby

Post# 330831 , Reply# 41   2/17/2009 at 14:36 (5,517 days old) by paulinroyton (B)        
Hotpoint Aqualtis AQXXF149PM

My Baby

Post# 330832 , Reply# 42   2/17/2009 at 14:37 (5,517 days old) by paulinroyton (B)        
Hotpoint Aqualtis AQXXF149PM

My Baby

Post# 330833 , Reply# 43   2/17/2009 at 14:38 (5,517 days old) by paulinroyton (B)        
Hotpoint Aqualtis AQXXF149PM

My Baby

Post# 330842 , Reply# 44   2/17/2009 at 15:05 (5,517 days old) by dyson2drums (United Kingdom)        

dyson2drums's profile picture
A perfect example of how good the hotpoints are, i really like it now that i've seen propa pics of it. Nice big roomy drum but the times are not ridiculous as my Lg takes 2hours 8 minutes on cottons 40oc.

I like ur quality of pics and ur machine still looks great.
So how old is it now?


Post# 330859 , Reply# 45   2/17/2009 at 15:55 (5,517 days old) by newwave1 (Lincoln, United Kingdom)        

newwave1's profile picture
I have to say......I wish i'd never sold my WM43 for a current hotpoint...and i loved my wt960g so much that i replaced it with a 12year old bosch!:D

I've heard the current WMD models are better. They replaced the suspension on the WT960 with that of the current WMD960 the first spin on the first load after the repair it span first time! I was impressed. But then it went back to its 20million throw around distributions as they do.

I think for the price. The bosch classixx & Zanussi essentials are the way to go.

The hotpoint service is still acceptable and as mike says they do offer alot. However naturally as indesit have more influence its not as good as genuine hotpoint ever was:-)

Darren


Post# 330988 , Reply# 46   2/18/2009 at 09:10 (5,517 days old) by paulinroyton (B)        
My Hotpoint

Hi Dyson 2 Drums, sorry I don,t know ur first name. I love this machine to bits. The shirt programme is ace. It fill up almost have way up the door with nice soapy water, has a vigerous was action, but rinses are more gentle.

The only bad point is the cotton cycle, but it really does clean very well. I am not normally a lover of hotpoint and I ordered this one by mistake, so glad I kept it now.

The door reminds me of a Bendix 7147 machine, the glass door on these machines use to slope. Loading and unloading is great to.

Regards

Paul


Post# 331000 , Reply# 47   2/18/2009 at 11:17 (5,516 days old) by dyson2drums (United Kingdom)        

dyson2drums's profile picture
Yes the aqualtis is good but long wash times are pretty much on every machine nowadays, i think in the future hotpoint will add their 6o minute and 15 minute washes on their hotpoint aqualtis range. I also saw a vid on youtube, that had steam function and it had shirts hooking thingies.
Have u seen the video by any chance?

Thanks for ur reply.


Post# 331012 , Reply# 48   2/18/2009 at 12:33 (5,516 days old) by hooverkeymatic (England)        

Look on the new thread!

Post# 331014 , Reply# 49   2/18/2009 at 12:38 (5,516 days old) by paulinroyton (B)        
Hotpoint

Hi,

No I have not seen the video yet. It does sound interesting. Have u any photos of bendix machines in the 1970s. My aunty had a bendix. It was the same size as the home laundry machines, with the soap dispenser on the top. It had one dial for selecting the wash programmes, and a button she would hold in to select the wash time. It had lights for wash, rinse, spin. The programme stage was like a reel of paper that would go through, wash, rinse spin.

I would love to see a photo of this machine.

Paul


Post# 331016 , Reply# 50   2/18/2009 at 12:46 (5,516 days old) by dyson2drums (United Kingdom)        

dyson2drums's profile picture
i aint got any pics of old washers except the ones i found on aw.org such as the hotpoint 9534.
sorry.



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