Thread Number: 26063
Speed Queen Washers (current models) |
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Post# 400102   12/16/2009 at 17:10 (5,237 days old) by mrb627 (Buford, GA)   |   | |
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I understand a few members have purchased new Speed Queen top load washers in which the water level seemed a little low. An adjustment can be made to increase the water level to what a normal user would expect to see. My question is how low was the lowest water level before the adjustment was made? How much did the lowest water level rise after the adjustment? Malcolm |
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Post# 400109 , Reply# 1   12/16/2009 at 17:16 (5,237 days old) by danmantn (Tennessee)   |   | |
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What I would have considered a "medium" load. It was...I would guess 1/4" below the top fabric softener port (discharge on side of agitator post). After, it's about a 1/4" above the port...a total increase of 3/4" to 1" of water (including the length of the port). It took 2.5 turns of the adj screw on my model to get it up that high, I'm just thankful that I could adjust it; I wouldn't have been very happy otherwise. I purchased the TOL AWN542.
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Post# 400121 , Reply# 2   12/16/2009 at 17:38 (5,237 days old) by danmantn (Tennessee)   |   | |
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Post# 400139 , Reply# 3   12/16/2009 at 18:03 (5,237 days old) by mrb627 (Buford, GA)   |   | |
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Post# 400143 , Reply# 4   12/16/2009 at 18:14 (5,237 days old) by danmantn (Tennessee)   |   | |
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I have used the "lowest" setting after adjustment and it comes above the agitator fins barely. I'm not certain what it was before that. I would guess 1/2 inch lower. Speed Queen calls this "mini" so I would imagine it's super low. Having said that, Speed Queen specifically states in it's manuals for "hand wash" and "delicate" cycles to use lots of extra water (even a ex large amount for a small load) in order to provide the greatest protection for delicate fabrics. I've washed some sweaters on hand wash and the delicate cycles and it's very gentle. On slow, the agitator creates almost a hand like back-and-forth motion in the tub (105 degrees each way of course!). Very gentle. The possibilities are endless it seems...infinite water levels, manual command of spin/agitation speed with the "Fabric" selector and normal cycle selected - or if you choose "Delicate" or "Hand Wash", then the washer determines the speed and also dictates intermittent agitation (Delicate gets normal speed, int and Hand Wash gets slow speed, int). Speed Queen only lists fabrics on the switch, not what they do--so I made a handy chart. I have timer charts from Speed Queen if you need 'em. |
Post# 400145 , Reply# 5   12/16/2009 at 18:19 (5,237 days old) by danmantn (Tennessee)   |   | |
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When I was researching the SQ, I was quite concerned about the 3.3 cu ft tub. I have a 2003 Whirlpool elsewhere that I always considered huge at 3.5 cu feet. I was really suprised on how big the SQ tub was! The agitator on the SQ is much more narrow that the WP corkscrew giving a LOT more room, also the agitator in the SQ is near-flush with the tub. Both of these create a very roomy interior, so on even the smallest setting, I would imagine great turnover. Just wanted to add that. I've been in classic TL heaven since the day I bought it. I have nothing left to wash in the condo. :(
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Post# 400213 , Reply# 7   12/16/2009 at 22:49 (5,237 days old) by danmantn (Tennessee)   |   | |
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Post# 400216 , Reply# 8   12/16/2009 at 23:03 (5,237 days old) by danmantn (Tennessee)   |   | |
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Pic 1 of the washer control with Red inserts. The knobs were VERY hard to remove (had to eventually use pliers covered with protective cover) and Speed Queen instructions failed to mention how the timer knob removes (reverse screw off rather than pull). The inserts are paper-thin plastic inserts (knob disassembles) and scratched easily during installation. The reverse side is white. I'm certain a call to SQ will have new ones quickly on the way, but I haven't had a chance to do that yet. A bit pricey for what you get ($11 for 4 inserts). Having said all that, it does jazz up the washer a good bit and matches colors that are in the kitchen. I have two new (still sealed) sets (8) green ones if anyone is interested--I ended up liking red enough to not remove the knobs again. They come in green, red, blue and black from SQ.
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Post# 400217 , Reply# 9   12/16/2009 at 23:04 (5,237 days old) by danmantn (Tennessee)   |   | |
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Post# 400218 , Reply# 10   12/16/2009 at 23:05 (5,237 days old) by danmantn (Tennessee)   |   | |
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Post# 400219 , Reply# 11   12/16/2009 at 23:12 (5,237 days old) by danmantn (Tennessee)   |   | |
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Although I had seen a lot of picturs of the SQ control panel, I was suprised to see it does have a quite of bit of detail to it when I finally received it (I purchased from the hardware store over the phone). The lines shown are textured ripples and the SQ word is highly reflective. Link to company that produces the graphics. Hope the info helps someone else who may have had the same questions I came across.
CLICK HERE TO GO TO danmantn's LINK |
Post# 400223 , Reply# 12   12/16/2009 at 23:29 (5,237 days old) by rp2813 (Sannazay)   |   | |
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The shape of the control panel (not the graphic design or knobs but the entire console) combined with the "extra rinse" switch have a scarey resemblance to my dreaded Raytheon Amana machine. It's comforting to know that these SQ's are not the problem machines the Amanas were, even though the resemblance is still there. From what I've read on this site, the SQ's are the modern day Maytags and if I were in the market for a new TL, that's probably what I'd buy.
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Post# 400229 , Reply# 14   12/16/2009 at 23:48 (5,237 days old) by rp2813 (Sannazay)   |   | |
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Post# 400232 , Reply# 15   12/17/2009 at 00:01 (5,237 days old) by danmantn (Tennessee)   |   | |
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Thanks to the info on this board, I called SQ headquarters in Ripon, WI when I was researching and asked them if this was just a rebadged Amana, he assured me it wasn't and that when SQ had returned to the home market, they kept "only the good stuff" and re-engineered the rest. I have had no experience with Amana's, but wanted to check anyway. Time will tell if that is true, but from everything that I have experienced so far, the quality is there. If it only lasts the 3 years that it's under warranty, then I got a better value than my Whirlpool Cabrio of just over 1 year. But I really doubt that will be in the case. As I visit the laundromat 1x a month (Speed Queen laundromat of course) to wash the king comforter, I hear the TLs kick on and they sound exactly like my home model. A few calls to SQ post-purchase has been nothing less than stellar. The last person I spoke to had been in the laundry business in some form or fashion for over two decades! They know their stuff! He even provided his company e-mail address if I had any further questions (he sent me tech docs on the units). It is refreshing. It's a bit odd - it's like purchasing a NEW piece of history. I just hope that TLs can hange around a few more years. I still have the '03 Whirlpool TOL TL that is in perfect order - hopefully it will die before SQ quits making TLs. The lady that owns the SQ laundromat said they were heavily pushing FLs (she only has 3 TLs now). The lady at the hardware store said that her SQ salesman was encouraging her to stock more FLs. I'm just not a FL guy yet. I guess I'm young-old school. :) I would imagine that if TLs continue, then they will go to the version of the commercial TL where it uses less water by partial rinsing and other tricks. One thing mine does is a slow cold/hot fill. Instead of a waterfall, I get trickles. SQ states this is now government mandated flow restriction--I cannot see HOW that would save the planet, but oh well. Who knows...get a TL while you can. |
Post# 400239 , Reply# 16   12/17/2009 at 05:24 (5,237 days old) by mrb627 (Buford, GA)   |   | |
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Post# 400255 , Reply# 17   12/17/2009 at 08:19 (5,237 days old) by danmantn (Tennessee)   |   | |
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Yep, that "cutaway" is also online at SpeedQueen.com - see link. The transmission only has like 6 moving parts.
CLICK HERE TO GO TO danmantn's LINK |
Post# 400256 , Reply# 18   12/17/2009 at 08:45 (5,237 days old) by mrb627 (Buford, GA)   |   | |
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Post# 400257 , Reply# 19   12/17/2009 at 08:53 (5,237 days old) by peteski50 (New York)   |   | |
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Post# 400259 , Reply# 20   12/17/2009 at 09:10 (5,237 days old) by jetcone (Schenectady-Home of Calrods,Monitor Tops,Toroid Transformers)   |   | |
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Post# 400289 , Reply# 21   12/17/2009 at 11:32 (5,237 days old) by rp2813 (Sannazay)   |   | |
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Good to know you got the info that your machines are not just rebadged Amanas. To their credit, my machines lasted 9 years, but they were frustrating ones. The washer was on its 4th belt when I unloaded it, the belts were not simple to replace, and the dryer sounded like a bucket of bolts from day one. "Commercial Quality" indeed. The repair man advised about the dryer, "it's just tin" and that the solid and quiet performance I was getting from my little HOH dryer before it was a thing of the past. Those Amanas cost me more than what I bought them for, because out of fear I kept renewing the extended warranty on them. I did get my money's worth out of that, but the point is, I shouldn't have had so many repairs in the first place. I finally gave up on those machines when I saw a great deal on a Duet pair at Lowes, and dumped the Amanas on CL. As for TL vs. FL, I've reached the conclusion that TL's are much better for doing a load of towels, at least when compared to my pathetic Affinity washer that is far too skimpy with its water levels. I wish my current laundry room would have accommodated my Duets. I had no complaints about those machines. |
Post# 400307 , Reply# 22   12/17/2009 at 14:37 (5,237 days old) by mrb627 (Buford, GA)   |   | |
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Post# 400320 , Reply# 23   12/17/2009 at 16:12 (5,236 days old) by mrb627 (Buford, GA)   |   | |
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Post# 400358 , Reply# 24   12/17/2009 at 19:17 (5,236 days old) by strongenough78 (California)   |   | |
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Do the new Speed Queen machines, either home or commercial, have a full length first spin cycle? I went to a laundromat that I know has Speed Queens to wash some work clothes and a blanket. Now when I used this place a month ago I didn't really notice but this time I payed attention. And for the first spin cycle, it spun for all of 15 seconds, if that long. Stopped and started to fill for the rinse cycle, and there was still like half of the wash water left in there. Can laundromat owners make adjustments to the machines like wash cycle length, spin cycle length and so on? I won't be going back there which sucks cause I like the Speed Queens, but I had to run them through another cycle without soap to assure they got a proper rinsing. Oh and I forgot to mention, they were top loaders.
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Post# 400362 , Reply# 25   12/17/2009 at 19:41 (5,236 days old) by danmantn (Tennessee)   |   | |
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It continues for I believe 30-40 minutes (continues to tumble without heat). I would believe this to be much easier on the motor - my 03 WP stops and restarts the dryer (lights dim) for 1 min then stops and cycles over. The signal sounds every 10 minutes. Note on the signal, although you can adjust it, it is still quite loud on the min setting for a condo (if you're near it), but it can get really loud for a basement option. The buzzer is interesting--it will buzz for end of cycle about 15 seconds before tumbling stops...reverse of what normal dryers do. And while we are on the subject of dryers, the SQ has some interesting qualities. The very first thing I noticed was that the door seemed flimsy as I tried to close it gently on the corner...well, I was being too gentle, it's really ment to be closed with a good swing--after that, never had any concerns as I get a good quality THUNK. Just use to my old WP shelf design which is quite heavy. The door reversing is ubber simple. Being use to the WP, sometimes I miss not having the "shelf" door when I'm at the condo, but the swing out on the SQ is nice too as it's easier just to scoot the basket right under the door opening (which is HUGE). The interior is galvanized steel - no tin here - just like in the laundromat, it gets very hot, and the auto sensing settings (avg about an hour) are all that I use...too lazy to figure out time settings. I seem to have best luck out of the "delicate" heat setting, which seem to produce the least wrinkles. The "Auto Wrinkle Out" feature is awesome - runs about 30 mins with cool down and is for anyone (like me) who believes the dryer is an iron in disguise. I've been very impressed with how it works--much better than the "Tumble Press" option I have on the WP. I am attempting to learn how to do better laundry from being educated by the owner manuals. No more towels and sheets...towels stay wet, sheets dry as a desert...at first I thought it was the dryer, then I realized it's me. I dry most everything 1/2 way between "More Dry" and "Less Dry". The interior light is brighter than most and located above the lint filter. The lint filter is an interesting beast. It has a protective grate on top that comes out, it's secured with a screw and is a small design...which actually forces you to clean it after each load like you should. Sometimes the lint can be tricky to get out--a simple 1" paint/pastry brush is perfect--works like a charm to get thin lint out after a load. After the education, I find the design much better and safer than an "out of sight" version. The drum rolls the opposite direction of my WP. As with all SQs, most all of the items can be serviced from the front. The dryer is as quiet as my WP TOL, but will get a bit noisey with zippers on the galvanized steel. Just to revisit Amana's...I just visited my aunt today who has fairly new Amana's (not sure of the date). It had a VERY flimsy design and a bizzare straight-vane agitator that was quiet tall and spikey looking fins on the agitator. THe dryer was very flimsy as well. I'm guessing this was post SQ production and before they got out of the TL business. I did consider the FLs, but for 3 loads a week max, I'll never justify the purchase. I would suggest anyone go to a laundromat (as I did) and give them a spin--just be sure it's new like the current models as they have changed drastically over the past 10 years. I would love to hear anyone's comments on their FL experience with SQ. Luckily my local laundromat had the new FLs. I called SQ (during the Amana call) and the guy said that any FL will vibrate...and unless it was a concrete floor, he would not recommend the purchase. I have seen people at Lowe's buying FLs for mobile homes. I can't imagine the trouble. SQ suggests a bolt down kit for those types of installations. For the price of the FL, I got both TOL washer and dryer. I paid like 570 for the washer and like 470 for the dryer...very good prices for SQ, most other areas are higher. Please ask any questions you would like--I'm an open book. Like I've said before, I spent 6 months researching. |
Post# 400370 , Reply# 26   12/17/2009 at 19:51 (5,236 days old) by danmantn (Tennessee)   |   | |
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My SQ home machine has the following spin cycle on regular: 1st Spin is 3 mins Spin and Spray, 25 sec Continued Spin for 2m 35 sec Agitate/Rinse for 3 minutes Spin Out for 6 minutes Sounds like they are using the new "Eco" version from Speed Queen Commercial - video interview with SQ in the link. CLICK HERE TO GO TO danmantn's LINK |
Post# 400371 , Reply# 27   12/17/2009 at 19:53 (5,236 days old) by danmantn (Tennessee)   |   | |
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Post# 400372 , Reply# 28   12/17/2009 at 19:56 (5,236 days old) by supremewhirlpol ()   |   | |
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Can someone say Amana? Now boys and girls repeat after me:AAAAMMAAAANNNAAAA. |
Post# 400373 , Reply# 29   12/17/2009 at 19:58 (5,236 days old) by strongenough78 (California)   |   | |
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Ahhhhh ok. That makes sense. Concidering they charge $1.75 per load which is pretty pricy compared to $1.25 here at the apartment and another laundromat near by with Whirlpool products. I wonder if I should mention it to someone. But until then I'll go to the other laundromat or use the ones here. I'm not gonna pay 50 cents more for clothes to comeout half-assed rinsed. I sometimes like to get out of the house for a while which is why I venture around at laundromats to do my wash.
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Post# 400374 , Reply# 30   12/17/2009 at 19:59 (5,236 days old) by strongenough78 (California)   |   | |
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Post# 400375 , Reply# 31   12/17/2009 at 20:00 (5,236 days old) by strongenough78 (California)   |   | |
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Post# 400376 , Reply# 32   12/17/2009 at 20:00 (5,236 days old) by danmantn (Tennessee)   |   | |
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Post# 400378 , Reply# 33   12/17/2009 at 20:04 (5,236 days old) by supremewhirlpol ()   |   | |
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I was referring to the picture of the Amana set above, not the Speed Queens. |
Post# 400382 , Reply# 34   12/17/2009 at 20:54 (5,236 days old) by strongenough78 (California)   |   | |
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Post# 400383 , Reply# 35   12/17/2009 at 21:02 (5,236 days old) by supremewhirlpol ()   |   | |
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StrongEnough78, No worries, it was meant as a fun observation. |
Post# 400384 , Reply# 36   12/17/2009 at 21:38 (5,236 days old) by mrb627 (Buford, GA)   |   | |
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Post# 400385 , Reply# 37   12/17/2009 at 21:45 (5,236 days old) by danmantn (Tennessee)   |   | |
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Post# 400386 , Reply# 38   12/17/2009 at 21:45 (5,236 days old) by pulsator (Saint Joseph, MI)   |   | |
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Post# 400387 , Reply# 39   12/17/2009 at 21:47 (5,236 days old) by danmantn (Tennessee)   |   | |
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Post# 400396 , Reply# 40   12/17/2009 at 23:27 (5,236 days old) by strongenough78 (California)   |   | |
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Kenmore/Whirlpool came out with the Permanent Press with "Cool Down Care". What that would do is on the PP cycle, after the first wash cycle the machine would then do a partial drain, pause for a couple of minutes, then refill with cooler water and agitate at a slower speed to reduce wrinkles. That would happen twice before the first spin cycle then resume as normal. That's how the Whirlpool models did it, the Kenmores would do a partial drain, then agitate for about a minute while filling, it would then stop agitating, fill the rest of the way, and agitate at a slow speed. This would also happen twice before the first spin cycle, then resume as usual.
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Post# 400397 , Reply# 41   12/17/2009 at 23:28 (5,236 days old) by strongenough78 (California)   |   | |
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Post# 400422 , Reply# 42   12/18/2009 at 04:19 (5,236 days old) by dadoes (TX, U.S. of A.)   |   | |
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There have been several variations of the cool down sequence amongst Whirlpool and Kenmore models over the years. Very early "wash-n-wear" models did not agitate during the cool down, they simply did repeated partial drains and refills through a couple timer increments. As noted, a variation on Kenmore involved a partial drain (until the water level pressure switch reset), then fill and agitate simultaneously (at low speed) for the remainder of the drain increment until the timer advanced to the next increment. If the target water level hadn't been reached (which was the usual case, except perhaps in cases of very high water pressure), then agitation stopped on the 2nd increment until the fill level was reached at which point agitation resumed for two minutes. Repeat the sequence for a two-stage cool down, then continue with drain/spin/rinse/spin. Whirlpool's Knit cycle (which was separate from Gentle) had a one-stage cool down. I don't know Kenmore history that well, if they carried a Knit cycle with cool down. Perm Press was cut back to a single-stage cool down later in belt-drive production when conservation became a concern. Our LDA7800 originally had a double-cool on Perm Press, a replacement timer was revised for single. The original timer had the shift to low speed agitation at 4 mins for the remainder of the cycle including rinse. IIRC the replacement did shift to low for the last 4 mins of wash, but the cool down and rinse may have been at high speed. Far as I'm aware, direct-drive units always had a single-stage Perm Press cool down, with no separate Knits cycle. Spin-drain models drained almost completely until pressure switch reset due to the water kicking up. |
Post# 400457 , Reply# 43   12/18/2009 at 09:45 (5,236 days old) by rayjay (Carteret, New Jersey)   |   | |
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Hey Jetcone..... Let us know when it is delivered and how you like the Spped Queen Front loader with the heater. I was wondering if you can adjust the water level on this one too??? Thanks Ray |
Post# 400461 , Reply# 44   12/18/2009 at 10:09 (5,236 days old) by danmantn (Tennessee)   |   | |
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Post# 400511 , Reply# 45   12/18/2009 at 13:45 (5,236 days old) by mysteryclock (Franklin, TN)   |   | |
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Post# 400536 , Reply# 46   12/18/2009 at 16:30 (5,235 days old) by mrb627 (Buford, GA)   |   | |
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I will be going shopping tomorrow if the weather improves. Might be putting my order in for an FL with a heater. I wonder why the "Imperial" model doesn't have it. They went as far as to upgrade the galvanized dryer drum to stainless steel, but no boosted heater. If I thought I could live without the heater, I would go for the Imperial set for SURE! But no heater? Strange... Malcolm |
Post# 400541 , Reply# 47   12/18/2009 at 17:31 (5,235 days old) by danmantn (Tennessee)   |   | |
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Post# 400577 , Reply# 48   12/18/2009 at 20:37 (5,235 days old) by mysteryclock (Franklin, TN)   |   | |
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I was sort of puzzled too why their obviously TOL Imperial didn't have a heater. At that price point (and who they are competing with at that $ range) it really is a glaring omission. My only real beef with the SQ FLs in general are the simplicity of the cycles / lack of advanced options. The build quality seems tremendous for a home machine, but they are really almost oversimplified. It makes me wish someone would offer a mod kit to replace the control panel with an iPod Touch that could offer a variety of built-in cycles, full-control options for us geeks and a killer GUI. |
Post# 400585 , Reply# 49   12/18/2009 at 21:08 (5,235 days old) by mrb627 (Buford, GA)   |   | |
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Post# 400674 , Reply# 50   12/19/2009 at 11:01 (5,235 days old) by mrb627 (Buford, GA)   |   | |
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Post# 400675 , Reply# 51   12/19/2009 at 11:09 (5,235 days old) by appnut (TX)   |   | |
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Post# 400680 , Reply# 52   12/19/2009 at 11:35 (5,235 days old) by mrb627 (Buford, GA)   |   | |
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Post# 400691 , Reply# 53   12/19/2009 at 12:41 (5,235 days old) by toploader1984 ()   |   | |
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wow! congrats malcom!! i am looking forward to some videos and pics of it, there aren't many pics or movies of the speed queen FL. |
Post# 400693 , Reply# 54   12/19/2009 at 14:17 (5,235 days old) by mrb627 (Buford, GA)   |   | |
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I totally agree. There aren't enough videos of these beauties online. The Speed Queen video channel on YouTube is okay, but needs to be more informative. The first SQ dealer I went to this morning had a complete cutaway of a top loader on the sales floor. It was surrounded by plexiglass. I didn't ask him if it was operational, but it looked like it would have done dry agitation if it had been plugged in. The second dealer that I went to had the front loader on the sales floor. The pricing they offered beat all other quotes. The salesman said they have been selling the hell out of the SQ's as a whole. Pretty amazing for a company that has virtually no marketing department. I certainly hope the delivery goes off without a hitch as it has already been a week since I have done any washing. I may have to hit the local laundry mat tomorrow. Actually, I have a spare TL in the garage. I will probably hook it up tomorrow and do some washing tomorrow night. Malcolm |
Post# 400696 , Reply# 55   12/19/2009 at 14:57 (5,235 days old) by mark_wpduet (Lexington KY)   |   | |
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Post# 400806 , Reply# 57   12/20/2009 at 05:41 (5,234 days old) by mrb627 (Buford, GA)   |   | |
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I have been a long time advocate of the Speed Queen brand. I have convinced quite a few people to evaluate them. Unfortunately, I have not been as successful in convincing anyone to go for the front load set yet. So, I am more than HAPPY to take the plunge myself. Counting down the minutes till they are delivered and installed. |
Post# 400895 , Reply# 58   12/20/2009 at 15:49 (5,233 days old) by danmantn (Tennessee)   |   | |
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Post# 400899 , Reply# 59   12/20/2009 at 16:36 (5,233 days old) by mark_wpduet (Lexington KY)   |   | |
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they use more water than the LG! I also HATE the deciding to spin routine on my Duet! It would be so nice for it to drain and just ramp up. That would save so much time! Sometime it takes ten min's to decide to spin. I can't wait to see vids of this thing. My Duet is almost 5 years old, when it dies, I think I'm getting a SQ FL
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Post# 401005 , Reply# 60   12/21/2009 at 08:27 (5,233 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401023 , Reply# 61   12/21/2009 at 09:55 (5,233 days old) by mtn1584 (USA)   |   | |
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Malcolm, Trust me, you won't be downgrading if you get the TL. I know you prefer a FL, but I really think you will like the TOL TL by SQ. Either way good luck, let us know what happens. Mike |
Post# 401024 , Reply# 62   12/21/2009 at 09:59 (5,233 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401038 , Reply# 63   12/21/2009 at 10:39 (5,233 days old) by rayjay (Carteret, New Jersey)   |   | |
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Malcolm. Sounds great, but you could have waited. Unless you do not have a machine now??? I had a chance to get the model with the heater for 1365.00 where I live. |
Post# 401055 , Reply# 64   12/21/2009 at 12:12 (5,233 days old) by aldspinboy (Philadelphia, Pa)   |   | |
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Post# 401057 , Reply# 65   12/21/2009 at 12:13 (5,233 days old) by aldspinboy (Philadelphia, Pa)   |   | |
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Post# 401058 , Reply# 66   12/21/2009 at 12:14 (5,233 days old) by mrb627 (Buford, GA)   |   | |
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I could have waited, but then I would have to have paid off the credit card before I took delivery. And even the first week in Feb wasn't a guaranteed date. I could have opted for the one without the heater, but for the cost difference, the heater seemed to be the obvious choice. Six weeks is a long time to ask somebody to wait for a major appliance. I don't care what appliance. Malcolm |
Post# 401059 , Reply# 67   12/21/2009 at 12:15 (5,233 days old) by aldspinboy (Philadelphia, Pa)   |   | |
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Post# 401060 , Reply# 68   12/21/2009 at 12:15 (5,233 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401061 , Reply# 69   12/21/2009 at 12:18 (5,233 days old) by aldspinboy (Philadelphia, Pa)   |   | |
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Post# 401063 , Reply# 70   12/21/2009 at 12:21 (5,233 days old) by aldspinboy (Philadelphia, Pa)   |   | |
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Post# 401064 , Reply# 71   12/21/2009 at 12:22 (5,233 days old) by aldspinboy (Philadelphia, Pa)   |   | |
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Post# 401065 , Reply# 72   12/21/2009 at 12:23 (5,233 days old) by aldspinboy (Philadelphia, Pa)   |   | |
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Post# 401066 , Reply# 73   12/21/2009 at 12:25 (5,233 days old) by aldspinboy (Philadelphia, Pa)   |   | |
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Post# 401068 , Reply# 74   12/21/2009 at 12:27 (5,233 days old) by aldspinboy (Philadelphia, Pa)   |   | |
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Post# 401073 , Reply# 75   12/21/2009 at 12:45 (5,233 days old) by aldspinboy (Philadelphia, Pa)   |   | |
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Malcolm are ther any other dealers beside the current buisness your dealing with...That is truly a long wait... My former job would had have them for you in three days or no longer then a week. Nomally they can't do that loner washer deal because of insurence ressons more moving parts, we could give you a loner fridge because of bad food and that is only for three days at my former job and other white goods buisness practices. I know it sucks for you...even when i had to tell my customers the same thing. I could talk to one of my reps to see if there anything closer for you ? Darren k. |
Post# 401081 , Reply# 76   12/21/2009 at 13:17 (5,233 days old) by mrb627 (Buford, GA)   |   | |
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I was told that they checked with the Regional Sales Manager for the Southeast Region and the distribution centers in Dallas and Orlando were out of stock as well. I am sure if they could have found one, they would have. No they have lost 800+ in revenue. I talked to another salesman on Saturday and was told that he would check on availablility on Monday (today) and call me if they had them. I haven't heard from him so I assume he found the same information. Perhaps they have sold a number of these machines in the past 60 days, but being backordered from the factory seems unusual. Malcolm Malcolm |
Post# 401083 , Reply# 77   12/21/2009 at 13:27 (5,233 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401087 , Reply# 78   12/21/2009 at 13:54 (5,233 days old) by aldspinboy (Philadelphia, Pa)   |   | |
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Post# 401089 , Reply# 79   12/21/2009 at 14:14 (5,233 days old) by danmantn (Tennessee)   |   | |
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Wow using the above calculation and my average of three loads per week, my TOL TL should last me 67 years! :) I doubt that, but I would imagine at least 15-20. Malcom, have you called Speed Queen directly? Makes me wonder what new versions are coming. I was told in Oct that there were no plans to alter the TOL TL anytime soon since it was redone in Jan 09. But for the most part, was just panel design changes. |
Post# 401092 , Reply# 80   12/21/2009 at 14:36 (5,233 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401093 , Reply# 81   12/21/2009 at 14:37 (5,233 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401095 , Reply# 82   12/21/2009 at 14:40 (5,233 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401096 , Reply# 83   12/21/2009 at 14:40 (5,233 days old) by danmantn (Tennessee)   |   | |
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Hmmm, odd. I had to call SQ to check on my dryer rack (you have to send in the postcard). I mentioned the difficulty in getting that model, etc. They guy placed me on hold and spoke to someone in sales. He stated that they ARE making them, NO major changes are coming (other than necessary tweaks, if any), and that there should be no problems in ordering. (??) You may wanna dig deeper Malcom if that's the one you really, really want.
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Post# 401097 , Reply# 84   12/21/2009 at 14:43 (5,233 days old) by danmantn (Tennessee)   |   | |
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Post# 401117 , Reply# 85   12/21/2009 at 16:20 (5,232 days old) by mrb627 (Buford, GA)   |   | |
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Well, I called the above phone number and only waited 2 or 3 minutes. That was surprising. Anyway, here is what I have found out. 1) There are no plans to replace the model with the Boosted Hot anytime soon. 2) There are 7 available in the factory warehouse. 3) Speed Queen wont offer any more shipments until after the first of the year from the centralized warehouse. 4) Generally, a local retailer has to go through a regional distributor for product. The RD may be out of stock on a particular item but only place an order with the factory on a monthly or bi-monthly basis. The must meet a minimal order to place a re-order. 5) The Boosted Hot model are not big sellers for SQ as they have been known to be service call generators. Mostly because the operator is uninformed of proper operation and they think the machine is not functioning properly due to the long idle pause during the heating session. So, because of this, sales people don't push the Boosted Hot model very often. 6) In a level of frustration, I called my salesman back and asked him to check on the availablility of the Imperial Models. The warehouse closed at 5 pm, so I will have to wait until tomorrow morning. However, the salesman said he expects they will be out of stock as well. I would rather move up to them Imperials than fall back to the TL. We will see. I suppose if they are out of stock on the Imperials as well, I may just cancel the entire order and shop around a bit. If I don't find something I like better, (like a Miele) I can always place my order for the Boosted Hot model towards the middle of January. Malcolm |
Post# 401142 , Reply# 86   12/21/2009 at 19:00 (5,232 days old) by aldspinboy (Philadelphia, Pa)   |   | |
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Post# 401147 , Reply# 87   12/21/2009 at 19:21 (5,232 days old) by mark_wpduet (Lexington KY)   |   | |
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Post# 401155 , Reply# 88   12/21/2009 at 19:45 (5,232 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401156 , Reply# 89   12/21/2009 at 19:48 (5,232 days old) by douglasdc6 ()   |   | |
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Be patient, Something this nice is worth the wait. |
Post# 401161 , Reply# 90   12/21/2009 at 20:26 (5,232 days old) by mtn1584 (USA)   |   | |
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Malcolm, So what are you gonna do? Do you want me to contact my New York dealer where I bought my SQ TL or are you going to wait? Either way dude, stick with SQ. Mike |
Post# 401171 , Reply# 91   12/21/2009 at 20:45 (5,232 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401186 , Reply# 92   12/21/2009 at 21:02 (5,232 days old) by coldspot ()   |   | |
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My dad order this washer from here. Free shipping since the only place around here was a rent type store. I bought a frig from them and it came in a1 shape no problems at all. CLICK HERE TO GO TO coldspot's LINK |
Post# 401199 , Reply# 93   12/21/2009 at 21:45 (5,232 days old) by danmantn (Tennessee)   |   | |
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Dude, get the Imperials (even if you have to wait) and can swing it. Just having a washer with the name "Imperial" is cool. :) I'm very curious about how they look "in real life" - they were on my list (and still are for my primary house, not the condo when the Whirly's go), so it would be nice to see them outside the brochure. I doubt that most dealers have models in the store to see on those. There are some obvious differences that only the Imperial have...but I can't really figure out the differences between that and the regular FLs...other than everything is stainless. I'm glad SQ was able to get the info for you. They are shockingly honest about their models if you ask them directly about reliability, vibrations, etc. |
Post# 401222 , Reply# 94   12/21/2009 at 23:02 (5,232 days old) by mark_wpduet (Lexington KY)   |   | |
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Post# 401226 , Reply# 95   12/21/2009 at 23:15 (5,232 days old) by danmantn (Tennessee)   |   | |
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Post# 401263 , Reply# 96   12/22/2009 at 03:47 (5,232 days old) by mark_wpduet (Lexington KY)   |   | |
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Post# 401264 , Reply# 97   12/22/2009 at 03:48 (5,232 days old) by douglasdc6 ()   |   | |
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:) |
Post# 401267 , Reply# 98   12/22/2009 at 04:37 (5,232 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401278 , Reply# 99   12/22/2009 at 06:42 (5,232 days old) by danmantn (Tennessee)   |   | |
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Post# 401302 , Reply# 100   12/22/2009 at 08:07 (5,232 days old) by rayjay (Carteret, New Jersey)   |   | |
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Hey Malcolm. Go for the front loader. You will be happier. Don't settle for something that you may not be happy with. Then you will always be saying to yourself that you should have got the front loaders. |
Post# 401304 , Reply# 101   12/22/2009 at 08:12 (5,232 days old) by rayjay (Carteret, New Jersey)   |   | |
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Hi Malcolm. I just sent you an email. Ray |
Post# 401305 , Reply# 102   12/22/2009 at 08:15 (5,232 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401373 , Reply# 103   12/22/2009 at 13:39 (5,232 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401375 , Reply# 104   12/22/2009 at 13:50 (5,232 days old) by danmantn (Tennessee)   |   | |
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Post# 401376 , Reply# 105   12/22/2009 at 13:51 (5,232 days old) by danmantn (Tennessee)   |   | |
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Post# 401378 , Reply# 106   12/22/2009 at 13:57 (5,232 days old) by rayjay (Carteret, New Jersey)   |   | |
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Hey Malcolm. So you got the Imperials? Does the washer have the heater also? |
Post# 401382 , Reply# 109   12/22/2009 at 14:04 (5,232 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401385 , Reply# 110   12/22/2009 at 14:13 (5,232 days old) by danmantn (Tennessee)   |   | |
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Post# 401387 , Reply# 111   12/22/2009 at 14:14 (5,232 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401395 , Reply# 112   12/22/2009 at 14:41 (5,232 days old) by danmantn (Tennessee)   |   | |
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Black is very nice with the stainless. I hope you get good installer. I downloaded the install manual and made a list of things to check for (like keeping the shipping materials, adding the 1st qt of water (TLs), and other little things like those miracle rubber caps on the legs that keep the machine at a standstill). I saw a post somewhere that the installer failed to remove some of the shipping bolts on a FL! Wow. My installer STILL over tightened the water hoses and didn't secure the vent well...those are on the to do list after the holiday. We can't wait for pictures/videos!! |
Post# 401398 , Reply# 113   12/22/2009 at 14:46 (5,232 days old) by aldspinboy (Philadelphia, Pa)   |   | |
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Post# 401410 , Reply# 114   12/22/2009 at 15:22 (5,232 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401431 , Reply# 115   12/22/2009 at 17:48 (5,231 days old) by mark_wpduet (Lexington KY)   |   | |
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Post# 401436 , Reply# 116   12/22/2009 at 18:02 (5,231 days old) by mrb627 (Buford, GA)   |   | |
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I think a big difference between these and the LG's and Duets is the true horizontal axis wash tub. More even water distribution. In the LG's with a full load, the stuff near the door flops around and never sees the pool of water. Can take a long time to soak down and saturate the load. I think that is why I noticed better results only filling the machine 1/2 to 2/3rds full of clothes. Malcolm |
Post# 401444 , Reply# 117   12/22/2009 at 18:28 (5,231 days old) by appnut (TX)   |   | |
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Post# 401528 , Reply# 118   12/23/2009 at 07:31 (5,231 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401533 , Reply# 119   12/23/2009 at 08:35 (5,231 days old) by danmantn (Tennessee)   |   | |
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Post# 401539 , Reply# 120   12/23/2009 at 08:58 (5,231 days old) by douglasdc6 ()   |   | |
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What a great way to start off the New Year : ) |
Post# 401554 , Reply# 121   12/23/2009 at 10:04 (5,231 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401568 , Reply# 122   12/23/2009 at 11:34 (5,231 days old) by danmantn (Tennessee)   |   | |
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Post# 401595 , Reply# 123   12/23/2009 at 14:46 (5,231 days old) by mysteryclock (Franklin, TN)   |   | |
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Post# 401608 , Reply# 124   12/23/2009 at 15:45 (5,230 days old) by mrb627 (Buford, GA)   |   | |
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Well, the delivery crew showed up at 11:30. The machines are installed and running as I type this. All I can say is WOW! Speed Queen makes no claims of how quiet their FL machines are, but these things are amazingly quiet. I can only say that the pump is as quiet as my Bosch dishwasher when it drains. I hear a slight hum and water going down the standpipe. There are four short pulse spins between each rinse. They appear to be quite affective as by the last one, there isn't a surge of water being pumped out. There is a spray nozzle above the door opening that saturates the clothes as well as sprays down the inside of the door. It appears to be controled by its own water valve as it seems to flow independent of the flow through the dispenser drawer. The rinse portions are short but functional. All the rinse needs to do is dilute the solution and then pump it away. And that is what appears to happen. By the third rinse, the water is suds free. Photos and video to follow. Malcolm |
Post# 401619 , Reply# 125   12/23/2009 at 16:49 (5,230 days old) by mark_wpduet (Lexington KY)   |   | |
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Post# 401642 , Reply# 127   12/23/2009 at 20:02 (5,230 days old) by mark_wpduet (Lexington KY)   |   | |
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Really? I don't think I've ever had a cycle not complete on my Duet! Sometimes it doesn't hesitate to spin, other times it take ten minutes (but always ultimately spins.) It's still annoying. I can't believe it's almost 5 years old and still running great! I'm waiting for something to conk out on it soon. We shall see. I'm thinking a SQ will be next if the Duet has any major issues.
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Post# 401649 , Reply# 128   12/23/2009 at 21:11 (5,230 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401651 , Reply# 129   12/23/2009 at 21:13 (5,230 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401652 , Reply# 130   12/23/2009 at 21:14 (5,230 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401653 , Reply# 131   12/23/2009 at 21:16 (5,230 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401654 , Reply# 132   12/23/2009 at 21:20 (5,230 days old) by norfolksouthern ()   |   | |
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Looking forward to your video, Malcolm! NorfolkSouthern |
Post# 401656 , Reply# 133   12/23/2009 at 21:37 (5,230 days old) by danmantn (Tennessee)   |   | |
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Post# 401662 , Reply# 134   12/23/2009 at 22:38 (5,230 days old) by mark_wpduet (Lexington KY)   |   | |
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Post# 401663 , Reply# 135   12/23/2009 at 22:55 (5,230 days old) by peteski50 (New York)   |   | |
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Post# 401699 , Reply# 137   12/24/2009 at 07:15 (5,230 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401701 , Reply# 138   12/24/2009 at 07:26 (5,230 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401702 , Reply# 139   12/24/2009 at 07:28 (5,230 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401712 , Reply# 140   12/24/2009 at 09:20 (5,230 days old) by vacfanatic ()   |   | |
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Very nice machines! I'm sure these will give you many entertainment hours sitting in front of the new set. I'm sure I'm not the only one who spends at least an hour or two a week watching the washer / dryer LOL. Andrew |
Post# 401716 , Reply# 141   12/24/2009 at 09:43 (5,230 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401717 , Reply# 142   12/24/2009 at 09:44 (5,230 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401723 , Reply# 143   12/24/2009 at 10:14 (5,230 days old) by danmantn (Tennessee)   |   | |
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..it IS relaxing! Going to the laundromat on a busy day is sensory overload. :) I go once a month for the king comforter...all those shiney new Speed Queens whirling away! Malcom, for the timer knobs on the washer - is it a racheting timer type, or flip to position type. The dryer looks just like my knob, the ratcheting type. The guy at SQ HQ said the dryer knob will turn in reverse, but to NOT do that. |
Post# 401728 , Reply# 144   12/24/2009 at 10:58 (5,230 days old) by pulsator (Saint Joseph, MI)   |   | |
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Post# 401729 , Reply# 145   12/24/2009 at 11:20 (5,230 days old) by cleanteamofny ((Monroe, New York)   |   | |
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Post# 401731 , Reply# 146   12/24/2009 at 11:37 (5,230 days old) by mrb627 (Buford, GA)   |   | |
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The washing machine's timer is a flip to position switch like the water temperature selector. The Hot wash is TAP HOT. No dumbed down temps here. I will try to make a full cycle video but my internet connection throttles my upload speed and makes it virtually impossible to get a large video uploaded in a timely manner. Malcolm |
Post# 401737 , Reply# 147   12/24/2009 at 12:28 (5,230 days old) by cleanteamofny ((Monroe, New York)   |   | |
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Post# 401740 , Reply# 148   12/24/2009 at 13:04 (5,230 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401757 , Reply# 149   12/24/2009 at 14:55 (5,230 days old) by mrb627 (Buford, GA)   |   | |
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Post# 401770 , Reply# 151   12/24/2009 at 17:11 (5,229 days old) by launderess (Quiet Please, There´s a Lady on Stage)   |   | |
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Indeed! Such beautiful machines! Congrats all round. Love the look of the new SQ "Imperial" series, but while browsing the owner's manual for the washing machines, cannot get over the lack of user controls. For instance according to the manual, bulky items such as blankets and duvets should be washed on "Delicate Cycle". Am wondering why, but SQ goes on to say because of the amount of water such things absorb it is better they spin on a lower speed. This boggles my mind as I always do my duvets and such on "normal" and spin at 1100rpms in the Miele. Like the "Boosted Hot" feature, but still no pre-wash or soak cycle. One could work around this suppose by starting a wash cycle, letting it get on a bit, then drain, perhaps short spin, then reset again for a normal wash cycle. On front loaders with no or weak heating power, like to run a warm or cool pre-wash first, then can go straight to a tap hot wash. Water from our taps comes out at >120F (higher during the colder months when the boiler is on), so that should give good results. Other than a these and a few other minor quibbles, really like the SQ washers. Though at almost 2K, would probably go for a large Miele instead, just to get more control over cycles. Still if one appeared on eBay or CL for a good price, *might* take a whack at it. Have a blast with your machines! L. |
Post# 401827 , Reply# 152   12/25/2009 at 06:36 (5,229 days old) by mrb627 (Buford, GA)   |   | |
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Laundress, There is an Outlet Center nearby that specializes in selling machines that come off of government contracts and the like. I first saw the Speed Queen washer with the rear control panel there. The owner/operator of the outlet was kind enough to hook one of these machines up and run it through a cycle for me. I was amazed by how quiet they ran for a "Commercial" machine. I wouldn't think they would care too much for noise level in a coin-op environment. The outlet had a football field sized warehouse out back full of these machines plus the Whirlpool Resource Saver machines. The SQ machines had come back from a military installation in Georgia. They were asking 300 for the washer and 550 for a matched set. At the time, I had my heart set on having the Boosted Hot option, so no sale. With the Imperial Machine, I just set it for a Hot Wash and start it. After it has filled, I let it tumble for about a minute then switch to spin only and pump the water out (I might let it do a single pulse spin). Then, I switch it back to the cycle and repeat the fill. This tempers the load and the interior of the machine to give a pretty hot wash. It also helps to flush loose soil from the clothes and machine. The wash action, which reminds me of an older Dexter, is splashy because the stainless baffles that are molded to the tub are kind of a-frame shaped and run the length front to back of the drum. The a-frame shape of the baffle tends to launch water into the air with the clothes as the tub revolves. I also noticed that the clothes dont just roll around on each other, they are lifted and dropped. At the end of the wash phaze, the pump out engages and the tub enters load distribution. While slowly revolving with the load balanced, the 25 second spray rinse is activated. The nozzle above the door sprays a fine spray in a fan like pattern back into the drum. The spray is an amazing suds killer. The extract is generally a four shot pulse spin. The load does not stop and redistribute after each pulse but rather slows down to distribution speed, which I would guess is between 80 and 100 rpms. The pulse spins come and go rather quickly and by the last one, the surge of water being flushed away is practically non-existant. Then, the first of three deep rinses begins. Bleach injection occurs in the first rinse. Each deep rinse is a brief 60 seconds. Then pump out and distribution repeats. Rinsing is quick and effective. ( They don't call them Speed Queens for nothing ) I like that once the load is distributed and pulse spins begin, redistribution does not repeat. Saving time. They sure are a well thought out design. |
Post# 401846 , Reply# 153   12/25/2009 at 09:52 (5,229 days old) by danmantn (Tennessee)   |   | |
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...and I agree...even the TL is very effective and efficient at a 30-35 minute cycle. Never been disappointed in cleaning results. Very, what's the word...dutiful in it's work. Get's the job done quickly in the simpliest form possible. As English philosopher William of Occam said "Entities should not be multiplied unnecessarily." - meaning that the process should be reduced to the fewest number of steps that produce the best results. :) |
Post# 401852 , Reply# 154   12/25/2009 at 10:38 (5,229 days old) by aldspinboy (Philadelphia, Pa)   |   | |
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Post# 401912 , Reply# 155   12/25/2009 at 17:10 (5,228 days old) by mark_wpduet (Lexington KY)   |   | |
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Post# 401973 , Reply# 157   12/26/2009 at 08:28 (5,228 days old) by mrb627 (Buford, GA)   |   | |
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I just finished filming a full cycle in the washer. Eight white bath towels. You will see there is plenty of room left in the machine for additional items. It's bigger than it looks. I do think having the tub on a true horizontal axis improves cleaning ability as well as capacity. I will begin film editing here shortly. Unfortunately, I probably wont get to upload to youtube until I get into the office next week. The upload speed is unlimited there and will go much quicker than here at home. Malcolm |
Post# 402031 , Reply# 159   12/26/2009 at 15:47 (5,227 days old) by mrb627 (Buford, GA)   |   | |
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My initial idea was to use the Rinse and Spin cycle for prewashing, but the rinse portion is only 60 seconds. Good for rinsing, not for prewashing. If I find I have a need for prewashing, I can simply start a main wash, let it run for as long as I like and then set it to spin cycle for pump out. Finally, I can reset it to the wash cycle, add chemicals and start. Malcolm |
Post# 402086 , Reply# 160   12/26/2009 at 20:31 (5,227 days old) by appnut (TX)   |   | |
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Malcolm, congratulations!! Very nice. Since the timer is the "flip-set" variety, the knob doesn't move at all during the cycle I gather. I thoroughly read through the manual right after you announced you were getting these. I think my only frustration would be the lack of adjusting wash times based on soil. Yes, the original 8 or 9 minute wash was wayyy too short. But the 24 minute wash is just toomuch overkill I think. Whites would be the only thing I'd want washing for 24 minutes. It's rare I wash anything other than whites for the 18 minutes in my Fridgemore. It's usually the 12 or 13 minute normal wash time and that's more than adequate. And the PP cycle doesn't lessen much, just down to 20 minutes. See if you can perceive any difference between the Normal & PP cycles other than the 4 shorterr minutes of wash time and the amount of time for the 1000 rpm spin speed of 2 vs. 3 minutse on PP vs. Normal, accoreding to the manual. Maybe subsequent versions will allow soil levels like on the top loaders. Just wish when you paused, advanced timer, and restarted it would "move" to that point in the cycle. Bob
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Post# 402098 , Reply# 161   12/26/2009 at 22:09 (5,227 days old) by yogitunes (New Jersey)   |   | |
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Post# 402157 , Reply# 162   12/27/2009 at 09:00 (5,227 days old) by mrb627 (Buford, GA)   |   | |
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Post# 402158 , Reply# 163   12/27/2009 at 09:04 (5,227 days old) by mrb627 (Buford, GA)   |   | |
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Yogi, I have yet to open her up to see what is in the control panel. Not sure that I will for a while, at least. I feel that there is more than enough water at the factory set level. I would almost say that there were some available adjustments in the control panel since these are commercial machines and the ones at the laundromat have cycle adjustments that can be made by the owner/operator. I would love to get my hands on a set of service manuals for this machine. Malcolm |
Post# 402169 , Reply# 164   12/27/2009 at 10:30 (5,227 days old) by danmantn (Tennessee)   |   | |
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Post# 402174 , Reply# 165   12/27/2009 at 11:10 (5,227 days old) by danmantn (Tennessee)   |   | |
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Mtn1584, here is a pic I found on my mobile phone that I had of the "Q" logo that I added myself to the washer. Sorry for the blurry photo, it's all I have until I get back to town. I'm not sure why SQ decided to eliminate that on the 09 models, but it's certainly been around for decades. I referenced old models and guessed the location by viewing recent pics on here. It also looked REALLY good on the washer lid (center, above lift handle area), but I figured it would experience water/wear there, so I went to the original location. The logo is a nice alluminum/metal of some sort. Shines great with "Sheila Shine" polish...which I use on the stainless steel tub occassionally. The dryer door is too large to put one on it like they use to do, so I just left it off as I couldn't find a spot that I liked. Interestingly, in the SQ videos on YouTube, SQ shows my model WITH the Q logo. Odd. |
Post# 402225 , Reply# 168   12/27/2009 at 16:42 (5,226 days old) by mrb627 (Buford, GA)   |   | |
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Post# 402250 , Reply# 169   12/27/2009 at 19:05 (5,226 days old) by danmantn (Tennessee)   |   | |
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Not sure about the wall color--hmm...something that would really go with the washer...stainless goes well with darker colors, but getting the right darker color is tricky in small rooms. There are NOT many SQ ads out there as SQ never has been much into advertising. The most I've found is from the 70s with actors of the day and Tide detergent. They seems to have advertised more in the 50s. Also have a few episodes of TPIR from the 70s where they gave them away (of course with stainless steel tub and drums). :) There is a run-down Speed Queen laundromat near my parents - I'm just itching to buy it and revamp it, but I keep controlling myself. They have a grand old "instructions" sign still hanging there from the 70s with the SQ logo on it (words, not the Q) I'll snap a pic of it sometime next week. This was actually the first place I evaluated a SQ. I took a queen comforter there and washed it in a 2.8 cu ft TL, the machine had excellent turnover...even for that size...been sold ever since. Note the classic "Q" on the front. :) The basic design of this machine (screw on front, lipped design in back, is still identical to my 2009 model. :) |
Post# 402269 , Reply# 170   12/27/2009 at 21:01 (5,226 days old) by danmantn (Tennessee)   |   | |
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And don't forget the required Speed Queen measuring glass. It actually holds up to 1 cup. They appear on eBay every so often from between $6 and $15. There is one on eBay now for a whopping $35! I would guess they are from the 50s/60s/70s...and have the same logo as the SQ wallpaper on here. I caught a deal at 2/$13 and have one on the SQ and the WP.
CLICK HERE TO GO TO danmantn's LINK |
Post# 402342 , Reply# 171   12/28/2009 at 09:32 (5,226 days old) by mrb627 (Buford, GA)   |   | |
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Yes, I have seen the measuring glasses on ebay several times. I have even lost auctions 2 or 3 times on them. I will keep my eyes out for them in the future. Currently, I am working on locating the sweet spot for setting the dryer so that it dries enough without overdrying. I actually prefer the thermostatic control to an electronic sensor. The electronic sensor will usually fail in drying a small to medium load while the thermostatic controlled system will function as normal. Dan, have you found the ideal setting for the dryer yet? Malcolm |
Post# 402349 , Reply# 172   12/28/2009 at 10:03 (5,226 days old) by rayjay (Carteret, New Jersey)   |   | |
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Malcolm.... Good luck with your new Speed Queens. What a beautiful set. Are you happy with the amount of water in the washer???? Do you think it is a little more than the other front loaders out there now? Are you happy with the washing ability? Please let us know. Ray |
Post# 402352 , Reply# 173   12/28/2009 at 10:21 (5,226 days old) by danmantn (Tennessee)   |   | |
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I usually park 95% of the loads between "More Dry" and "Less Dry" - with it leaning toward the more dry section. I'm still experimenting with it. I seem to be drying more and more on "Delicate" temperature...seems to produce less wrinkles and the clothes aren't stiff and doesn't seem to take any more time (I average 1 hour). I haven't used any dryer sheets yet...from the discussions on this board...SQ recommends only one sheet, if any. It's amazing it does as well as the WP with sensor, but doesn't have a sensor! I **LOVE** the Wrinkle Out cycle...does a great job, and is the next best thing to ironing. :) The SQ owners manual gives tips on which cycle to use based on load size - but it seems opposite to me? I was wondering if that was a typo. I've been drying most of my clothes on the "Regular/Delicate" cycle with "Delicate" heat. Perm Press doesn't seem to dry as well for whatever reason. Perhaps this is where the heat really gets hot on a SQ? Perhaps that will degrade over time. I guess I'm finally paying attention to how to do it properly, prior to the education of the SQ manual, I would throw it all in the Whirlpool dryer and just set it to "VERY DRY" and scortch everything for a hour. They were dry when they came out--which was my only criteria back then. :P Just curious--does your washer have an end of cycle buzzer/chime? The ones at the laundromat have a beep, my TOL does not have one, but the dryer has the traditional buzzer. My dryer rack is coming today (after UPS screwed up the delivery). Expect it about a month after you send your card in. |
Post# 402369 , Reply# 174   12/28/2009 at 11:19 (5,226 days old) by mtn1584 (USA)   |   | |
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Hey Dan, Check your e-mail. Mike |
Post# 402374 , Reply# 175   12/28/2009 at 11:30 (5,226 days old) by mrb627 (Buford, GA)   |   | |
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Yes, I am pleased with the amount of water used in the washer. The wash action created by having the paddles go from the front to the back of the tub increases the cleaning ability of the machine. Plus, the paddle is angled so that water is launched towards the center of the tub. I am not sure whether it is more water than other front loaders out there today, but because the drum is a true horizontal axis, the water is exposed to the entire depth of the drum. Malcolm |
Post# 402375 , Reply# 176   12/28/2009 at 11:32 (5,226 days old) by mtn1584 (USA)   |   | |
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Check your email Mike |
Post# 402376 , Reply# 177   12/28/2009 at 11:36 (5,226 days old) by mrb627 (Buford, GA)   |   | |
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In drying the few loads that I have done, I have been using all the cycles to see what works. I will need to focus on one particular cycle and identify the perfect setting for it. Then move on to the others. Like you, I too prefer to dry clothes on the delicate/low heat setting. In the last dryer I had that was thermostatically controlled, Maytag LDE412, setting on the PP cycle at the More Dry setting, drying was perfect whether you had one item or a full load. An electronically controlled dryer would shut off with a small load after not sensing the items right away. Furthermore, they would heat the interior and shut off without cooling down. So, perhaps using the low heat and setting the dryer to MOST DRY on the Regular cycle is gonna be my best choice. Malcolm |
Post# 402379 , Reply# 178   12/28/2009 at 11:38 (5,226 days old) by mrb627 (Buford, GA)   |   | |
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Post# 402380 , Reply# 179   12/28/2009 at 11:47 (5,226 days old) by danmantn (Tennessee)   |   | |
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I don't miss the end of cycle on the washer at all. The one on the WP is mostly ignored when it goes off...it's the dryer that usually determines when you need to do something (next batch is always hanging out in the washer). One of the things that I have been doing is getting the clothes 98% dry---just a tinge of dampness in them..then hagining them right out of the dryer...sure helps with wrinkles. According to the SQ manual, is also perfect for ironing at that point, if that's something you do. I REALLY wish mine had all large knobs on it for all functions like the Imperials. The small "flip" switches for extended tumble and extra rinse have no business on a TOL washer/dryer. Looks like a switch you would buy at RadioShack - and it interrupts the Swooosh pattern. A minor quibble, if any quibble at all--the buttons are very tactle though. |
Post# 402381 , Reply# 180   12/28/2009 at 11:50 (5,226 days old) by danmantn (Tennessee)   |   | |
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Post# 402583 , Reply# 182   12/29/2009 at 12:34 (5,225 days old) by danmantn (Tennessee)   |   | |
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Post# 402659 , Reply# 183   12/29/2009 at 18:10 (5,224 days old) by appnut (TX)   |   | |
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Also for wrinkle-free cottons and such as well as most casual clothing. that's how I've dried things for 45+ years. About the only thing I use the regular (yours regular/delicate) is for towels and whitse (underwear). Everything else gets dried on PP or Wrinkle-Free or "casual" cycle. The timer is the same for all cycles. The PP cycle simply has a longer cool-down phase and that's been the case for most dryers except for whirlpool products to some extent. On my Maytag, the regular cycle cooldown is between 4 and 6 miknutes. for PP, it's like 9 to 11 minutes before the extended tumble press care kicks in.
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Post# 402669 , Reply# 184   12/29/2009 at 18:44 (5,224 days old) by mrb627 (Buford, GA)   |   | |
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Post# 402754 , Reply# 185   12/30/2009 at 07:06 (5,224 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK)   |   | |
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Hi Malcolm, great looking laundry room set you have there, very intreagued to see the spray rinse in action, to me that would be one of the most effecient ways of dropping the sudz after a spin following a wash!!! So the baffles scoop up the water and shower it through the baffle holes?? does it have a pump trap that you can clean out??? Enjoy your new set, Cheers, Mike |
Post# 402762 , Reply# 186   12/30/2009 at 07:51 (5,224 days old) by mrb627 (Buford, GA)   |   | |
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Post# 402778 , Reply# 187   12/30/2009 at 09:19 (5,224 days old) by mrb627 (Buford, GA)   |   | |
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Post# 402853 , Reply# 188   12/30/2009 at 16:48 (5,223 days old) by mark_wpduet (Lexington KY)   |   | |
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Wow! That washer doesn't mess around! You can REALLY hear the water. There were quite a few suds in the wash, I was glad to see zero suds left. These are the ONLY videos on the internet of this front load washer in a full cycle finally! It was like some deep dark secret. I'm sure you don't regret this purchase
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Post# 402878 , Reply# 190   12/30/2009 at 17:48 (5,223 days old) by mrb627 (Buford, GA)   |   | |
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There is a clicking noise when the machine is pumping out the wash water. This, oddly enough, is the pvc drain line expanding at the encounter of hot wash water. The second clicking is in the suspension system. Both of which appear a lot louder on the video then they do in person. Wish I could figure out why. I expect the clicking of the suspension may lessen as the machine gets broken in. It is an amazing washing machine. It doesn't fool around with the task of rinsing. Saturate and extract, repeat. Seems to work quite well. I think a lot of the other machines hang around in the rinse agitate so that they can claim the wash cycle matches the dryer cycle. While I don't really think that dryers have gotten any faster over the years, wash cycles have just gotten longer so that it appears that the dryer is faster. Funny how the public's perception works that way. Malcolm |
Post# 402884 , Reply# 191   12/30/2009 at 18:16 (5,223 days old) by favorit ()   |   | |
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a true tank ! can't wait to be back home with the broadband to watch yor vids :) |
Post# 402893 , Reply# 192   12/30/2009 at 19:17 (5,223 days old) by launderess (Quiet Please, There´s a Lady on Stage)   |   | |
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So unlike wash cycles, they do not have to be very long, especially if the machine is doing more than one rinse. Ideally you want to get the wash saturated with fresh water, slosh it around a bit to force suds and muck out, then drain and spin. It is the last bits that really force the remaining soap and such out of laundry and down the drain. This is why, at least with front loaders, machines that do not spin between rinse cycles have more rinses than those that do. My Miele does five deep rinses, but only spins between the fourth and final, and there is one short "pulse" spin between the third and fourth. This system probably worked well with older detergents, but with modern Persil or even other good "HE" detergents the water is mostly clear after the third or fourth rinse. Thankfully this unit has a mechanical timer so one can skip rinses as required. L. |
Post# 402896 , Reply# 193   12/30/2009 at 19:41 (5,223 days old) by mysteryclock (Franklin, TN)   |   | |
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Interesting -- I thought the home machines clocked in at 45-minute cycles, but this one looks more like 33/35-ish. And I'm amazed at the rinsing prowess considering how short those parts of the cycle were and how many suds you had. Just curious -- what kind of detergent were you using? Nice to know the suspension clicking isn't as loud in person, because it was really pronounced in the video. Thanks again for posting this! Something tells me a dryer video would be extremely anti-climatic given the door style... ;-) |
Post# 402901 , Reply# 194   12/30/2009 at 20:45 (5,223 days old) by danmantn (Tennessee)   |   | |
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Post# 402905 , Reply# 195   12/30/2009 at 21:10 (5,223 days old) by danmantn (Tennessee)   |   | |
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Post# 402956 , Reply# 196   12/31/2009 at 06:46 (5,223 days old) by mrb627 (Buford, GA)   |   | |
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Actually, I think with the extra rinse enabled it is closer to 50 minutes. The reason this video is shorter is because it took me several minutes to get the camera situated. So, by the time I got everything setup, we were about 15 minutes into the wash cycle. Detergent in the video was Cheer Bright Clean HE. It is rapidly becomming a favorite in my house. I think the noises were louder on the video because the camera was in the laundry room and the door was closed. Also, I think my camera has some sort of auto sound leveling and it may have adjusted the sound up because the washing action is soo quiet. I need to investigate that to see if it can be disabled. Malcolm |
Post# 402964 , Reply# 197   12/31/2009 at 07:27 (5,223 days old) by rayjay (Carteret, New Jersey)   |   | |
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Malcolm, I always use the extra rinse on my machines too. Just want to know if you are happy with the way the machines clean. I mean have you washed any really dirty clothes and were happy with the results? Thanks Ray |
Post# 402974 , Reply# 198   12/31/2009 at 08:47 (5,223 days old) by mrb627 (Buford, GA)   |   | |
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Post# 402995 , Reply# 199   12/31/2009 at 10:36 (5,223 days old) by bwoods ()   |   | |
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Very smooth spin, Malcolm. Have you put a single towel, or a pillow, in there just to see how it handles an unbalanced? Barry |
Post# 403008 , Reply# 200   12/31/2009 at 12:01 (5,223 days old) by mrb627 (Buford, GA)   |   | |
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Post# 403053 , Reply# 201   12/31/2009 at 17:33 (5,222 days old) by mark_wpduet (Lexington KY)   |   | |
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Yeah Malcolm That would be something you could try. I actually washed a brand new Nike hoodie by itself in my Duet, it washed (tried to spin 5 times) gave up, filled with rinse water, drained (tried 5 times to spin 5 times) gave up, filled with extra rinse water, drained, (on the final spin; it spun as smooth as silk) how weird is that. I suspect you won't have this problem with your SQ but you never know. Let us know what happens with a single item if/when you get a chance. |
Post# 403582 , Reply# 202   1/3/2010 at 12:36 (5,220 days old) by jeffg ()   |   | |
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Mark, I've washed heavier single items (e.g. a thick cotton bath sheet) in our SQ TL and it's never flinched. |
Post# 403703 , Reply# 203   1/4/2010 at 01:56 (5,219 days old) by alr2903 (TN)   |   | |
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Wow, great vid Malcolm and Thank you. F/L technology appears to have matured to a user friendly point. Does it have a bulky cycle? Thanks for a great video, I could see how it really works. Best of luck with your new set. arthur |
Post# 403715 , Reply# 204   1/4/2010 at 08:21 (5,219 days old) by mrb627 (Buford, GA)   |   | |
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Post# 403821 , Reply# 205   1/4/2010 at 18:33 (5,218 days old) by mrb627 (Buford, GA)   |   | |
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Post# 403924 , Reply# 207   1/5/2010 at 09:04 (5,218 days old) by danmantn (Tennessee)   |   | |
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Post# 403937 , Reply# 208   1/5/2010 at 10:20 (5,218 days old) by mrb627 (Buford, GA)   |   | |
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Post# 404026 , Reply# 209   1/5/2010 at 16:39 (5,217 days old) by launderess (Quiet Please, There´s a Lady on Stage)   |   | |
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Post# 404044 , Reply# 210   1/5/2010 at 17:36 (5,217 days old) by nmassman44 (Brooksville Florida)   |   | |
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Launderess ya beat me to it hun! The Speed Queen Frontload AFB50R was ranked 40 out of 43 front loaders. My Miele 4800 was ranked at #18. Speed Queen's AWN542 was ranked #30 out of 33 top loaders. You know I wonder who the hell at CU decides that?!? My Speed Queen AWN311 does a great job washing. Doesnt pussyfoot around with a load and gets the job done. My Miele 4800 does an incredible job washing and an awesome job with extraction. And they knock it for gentleness. The Speed Queen toploader was rated good for washing,energy and water use yet was fair at capacity. Well yeah it would be when the water level goes only from the 3rd to the top holes. Not enough water for a full load. Thats why I had to raise the water level in my Speed Queen. It was also good for gentleness and noise. vibration was excellent. A Samsung WF448AA was rated #1 for frontloaders. I had that POS Maytag/Samsung Neptune washer that I wouldnt wish on my worst enemy. I did notice that this time around they printed the whole ratings on the washers...not that damn Select Ratings. But they did that for the dryers. And they wonder why I dont subscribe to them anymore. |
Post# 404049 , Reply# 211   1/5/2010 at 17:48 (5,217 days old) by danmantn (Tennessee)   |   | |
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After this year, my subscription will be perm cancelled. Simply suppliers of mis-information. They didn't even get the warranty right on my SQ TL...or the fact that it had a bleach dispenser...HELLO!?!?! I took their cherished advise on the Cabrio set for my mom/dad. That mistake cost me $1,500. Never again, as a minor reference ONLY. Crawling around the web searching for info seems to be more reliable than CR. Sad though, most people will never bother to investigate SQ as it's not "flashy", not in every store - there has to be a concerted, knowledgeable effort to even find them. And having CR's stupid ratings - those less imformed lemmings will just flock to Sears/Lowes/THD and buy whatever they can on their Sears charge @ 30% interest. Sad, so sad. If CR would factor in reliability, how the machines are built, and add "points" for USA built, true measures of repair history, the results would be different. OK, off the soap box, heading to the gym. :D |
Post# 404189 , Reply# 213   1/6/2010 at 10:09 (5,217 days old) by mrb627 (Buford, GA)   |   | |
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Post# 404262 , Reply# 215   1/6/2010 at 16:51 (5,216 days old) by danmantn (Tennessee)   |   | |
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Perhaps that's what my new high-efficiency Whirlpool Gold dishwasher is doing. The new design takes 3-4 hours to wash dishes. No kidding! It's very quiet though and of the 5-10 loads I've done in the last 6 months they are usually pretty clean. It relies heavily on Jet Dry agent...even mandatory to use it. Not to get on a dishwasher kick in the washer forum...just thought that was pretty wild.
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Post# 404283 , Reply# 216   1/6/2010 at 17:57 (5,216 days old) by danmantn (Tennessee)   |   | |
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Post# 404286 , Reply# 217   1/6/2010 at 18:12 (5,216 days old) by mtn1584 (USA)   |   | |
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Yes my SQ TL has stopped indexing. I love hearing the sound of gunk gunk gunk gunk as the brake holds the tub in place during a load of towels. Mike |
Post# 404304 , Reply# 219   1/6/2010 at 20:19 (5,216 days old) by mysteryclock (Franklin, TN)   |   | |
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< Rant > The first thing I don't understand is how an organization that bills itself as being thorough and rigorous could get simple facts like length of warranty and availability of a bleach dispenser wrong, and let that get all the way into the print issue! Doesn't anybody proofread this stuff before it hits the presses? Second, I can't fathom how an unchanged product can vary so much year-over-year in the rankings. For instance, IIRC one year SA8 detergent got something like a 99 (or ninety-something) % rating -- fabulous by any standard. Next year the same unchanged formula got like a 60%. You would think if their testing methodology was that scientific and repeatable you wouldn't see such big variances in ratings with the same product. < /Rant > |
Post# 404309 , Reply# 220   1/6/2010 at 20:58 (5,216 days old) by danmantn (Tennessee)   |   | |
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Post# 404311 , Reply# 221   1/6/2010 at 21:00 (5,216 days old) by danmantn (Tennessee)   |   | |
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Post# 404312 , Reply# 222   1/6/2010 at 21:00 (5,216 days old) by mtn1584 (USA)   |   | |
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I like it Dan, MIKE |
Post# 404403 , Reply# 224   1/7/2010 at 11:08 (5,216 days old) by mrb627 (Buford, GA)   |   | |
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Dan, I haven't had any issues with the lint filter in the dryer. Seems easy enough to clean. I will look closer to see if there is lint underneath it. I don't think it has ever been completely full after dryer a load. I expect the pedestal delivery to be delayed due to the weather moving in tonight. If they cancel, I will have to postpone installation until after the 20th. Malcolm |
Post# 404658 , Reply# 225   1/8/2010 at 16:18 (5,214 days old) by danmantn (Tennessee)   |   | |
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Post# 404746 , Reply# 226   1/9/2010 at 06:54 (5,214 days old) by mrb627 (Buford, GA)   |   | |
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Post# 404864 , Reply# 228   1/9/2010 at 16:50 (5,213 days old) by mrb627 (Buford, GA)   |   | |
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Post# 404884 , Reply# 229   1/9/2010 at 20:24 (5,213 days old) by mysteryclock (Franklin, TN)   |   | |
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Post# 404891 , Reply# 230   1/9/2010 at 20:47 (5,213 days old) by mrb627 (Buford, GA)   |   | |
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Post# 404954 , Reply# 232   1/10/2010 at 05:38 (5,213 days old) by mrb627 (Buford, GA)   |   | |
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Post# 405048 , Reply# 233   1/10/2010 at 11:40 (5,213 days old) by mysteryclock (Franklin, TN)   |   | |
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Malcom is right -- if the item doesn't fit easily in the FL then don't force it. I'm ~still~ in the doghouse for washing our Pottery Barn comforter in our Bosch Nexxt washer... which ended up abrading away a (small) hole in it when it went into a spin and a bit rubbed against the plastic thingy that sticks down from the front-top of the tub. I'd washed our king-sized quilt in there without any problems but the comforter just didn't compact down as much, obviously. From now on, it is duvet-covers for me! Now if I can get over the "ick factor" of laundromat machines....I think when I eventually have to take it there I'll probably run a hot/bleach empty load first just to clean out the gunk first! (And you would know that by the time of the incident above PB had discontinued that pattern and it was out of stock... dang.) |
Post# 405834 , Reply# 234   1/13/2010 at 15:48 (5,209 days old) by mrb627 (Buford, GA)   |   | |
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The pedestals were delivered and installed today. Unfortunately, I had to get to work so I didn't have time to run them. In fact, the shipping supports are still in the washer. I'll need to get them out and make sure the machine is balanced. They really lift the machines up quite a bit. And they are BOLTED to the machines from inside the machine cabinet. Not sitting on top and held with double sided tape like the LG's. Pics will be coming by the weekend. Malcolm |
Post# 405836 , Reply# 235   1/13/2010 at 15:59 (5,209 days old) by danmantn (Tennessee)   |   | |
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Post# 405969 , Reply# 236   1/14/2010 at 01:27 (5,209 days old) by askomiele (Belgium Ghent)   |   | |
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they reinstalledt he shipping support to be able to lift the machines in order to place them on top op the pedestals? |
Post# 406010 , Reply# 237   1/14/2010 at 07:08 (5,209 days old) by mrb627 (Buford, GA)   |   | |
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Post# 406146 , Reply# 238   1/14/2010 at 20:18 (5,208 days old) by jetcone (Schenectady-Home of Calrods,Monitor Tops,Toroid Transformers)   |   | |
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end of the month. I ordered through ALCO Appliance and they take there time. I was going for the all stainless cabinet model but they don't offer the heat boost in that machine, very odd since it is their top top line model! I used Jeff L's machine this summer with the heat boost and that is what sold me! When I arrived in 92 degree DC heat July 2nd, the dark chocolate bar that was getting me down 95 melted all over my white truck towel! What better way to test heat boost. When the SQ was done there was ABSOLUTELY no trace of chocolate or any darkness on the bone white cotton! Can't wait, will post a video when I get my camera too! OH I have had the FL Horizon in my Apt for 10 years now and it is still a great performer! |
Post# 406160 , Reply# 239   1/14/2010 at 21:19 (5,208 days old) by danmantn (Tennessee)   |   | |
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Post# 406966 , Reply# 240   1/17/2010 at 19:25 (5,205 days old) by mrb627 (Buford, GA)   |   | |
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It is with great sadness that I have decided to return the speed queen set. After having the pedestals installed, the washer has developed an unusual wobble during spin such that the vibration of the spin as front to back as well as side to side. This causes the door to vibrate against the front of the cabinet. I thought with persistance, I could get them balanced perfectly and this shuddering would stop. But before I could complete the task, the dryer gave up the ghost. Yep, stopped about 30 minutes into a load of towels. I expected that it stopped on hi temp overload on the motor, but when you push the start button it will run, but when you release the button it stops. Anyway, I just got home from the laundromat and even though I have calmed down a bit. I am still pretty aggravated that both machines are giving me the finger. I will contact my salesperson tomorrow. Luckily, I think they might also be a Miele dealership. Maybe I'll swap them out for Miele's. Stay tuned. Malcolm |
Post# 406971 , Reply# 241   1/17/2010 at 19:43 (5,205 days old) by qsd-dan (West)   |   | |
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Post# 406973 , Reply# 242   1/17/2010 at 19:46 (5,205 days old) by mrb627 (Buford, GA)   |   | |
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Post# 406974 , Reply# 243   1/17/2010 at 19:47 (5,205 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada)   |   | |
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Post# 406975 , Reply# 244   1/17/2010 at 19:53 (5,205 days old) by mrb627 (Buford, GA)   |   | |
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I may try to have them swapped. Not sure. I would expect the thermal overload to reset within an hour. Well, it has been almost 5 hours and it still wont operate. I looked at the dealers website. They don't carry Miele, unless the website ir outdated. This may be the case, copyright shows 2006. They do list Bosch and Asko, but no Miele. I'll call tomorrow and see what my salesman says. Malcolm |
Post# 406985 , Reply# 245   1/17/2010 at 20:29 (5,205 days old) by danmantn (Tennessee)   |   | |
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Post# 406993 , Reply# 246   1/17/2010 at 20:44 (5,205 days old) by appnut (TX)   |   | |
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Malcolm, I'm sorry. I'm kinda surprised myself. I was hoping they'd work out. I've been investigating the new bosch Vision 8000 series. It's their new one that has true horizontal tub angle, not tilted 5 degrees. And it's stackable. I also like them because, other than Miele and Asko, they're the only machines which heat to the specified set temp for the particular cycle and don't time out like the other U.S. branded brands. Also, the stain treat option heats from cold water and goes up from there. I've studied the user manual and they're pretty flexible.
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Post# 407003 , Reply# 248   1/17/2010 at 21:15 (5,205 days old) by danmantn (Tennessee)   |   | |
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Most electronic failures occur in the first 30 days. I don't think Malcom has had them that long yet. I would get on the horn to SQ HQ in the morning if nothing else to put a buzz in their ear...perhaps something can be done with the pedestals or a common problem may exist that can be easily corrected?
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Post# 407011 , Reply# 249   1/17/2010 at 22:38 (5,205 days old) by eddy1210 (Burnaby BC Canada)   |   | |
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Sorry to hear about the problems with your new SQ set. You know, that's a heavy washer with that cast iron weight inside, I can see it not doing well on a pedestal. I can't imagine my Huebsch on one. I fell in love with your new set when I saw it, then I found my older model on Craigslist shortly after. Hope you get things worked out.
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Post# 407096 , Reply# 250   1/18/2010 at 10:56 (5,205 days old) by mrb627 (Buford, GA)   |   | |
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This morning, I decided I would approach SQ about having it fixed. Perhaps the tech might have some pointers for the washer balance problem. They are difficult to level without some help and enough room around the machines. Unfortunately, I forget to bring the model and serial number with me this morning. I'll try to call this afternoon when I get home. Wish me luck. |
Post# 407106 , Reply# 251   1/18/2010 at 11:18 (5,205 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada)   |   | |
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Post# 407159 , Reply# 252   1/18/2010 at 13:53 (5,205 days old) by mtn1584 (USA)   |   | |
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You can't send your machines back, it's like adopting children, and then changing your mind, ahh forgettaboutit I'll give em back!!! These machines are your babies, and they need you!!!lol |
Post# 407187 , Reply# 253   1/18/2010 at 16:09 (5,204 days old) by mrb627 (Buford, GA)   |   | |
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Well I contacted a Speed Queen Servicer. Oddly, there are 11 service companies within a 30 mile radius of my address. The provider I called is less than 4 miles away. Service appointment is tomorrow between 1 and 3. They will call my cell number 1 hour before arrival. Can't beat that kind of service with a stick! Malcolm |
Post# 407195 , Reply# 254   1/18/2010 at 16:33 (5,204 days old) by danmantn (Tennessee)   |   | |
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It's amazing how many people are trained on Speed Queen. Let us know how it goes...at this point it's up to the quality of the person/company servicing the machine--hope they are a good company. The 'knocking' sound that you were experiencing before any of this is interesting...may need some type of slight adjustment...may want to mention that when they come. I noticed out of 30 SQ FLs at the laundromat (just like yours), two were doing that...the owner said she hasn't had time to get them out to fix it, but she's confident they would fix it quickly. Keep us posted--it will be interesting to see how it pans out. Sorry that you have had the issue, but hopefully the servicing company will make it right! |
Post# 407196 , Reply# 255   1/18/2010 at 16:38 (5,204 days old) by mrb627 (Buford, GA)   |   | |
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I suppose flipping the machines on their sides to install the pedestals wasn't all that great for either of the machines even though the shipping brace was put back in the washer. Perhaps I'll have him take a look at the washer suspension when he gets here. Hope he knows what he is doing. Wonder what the training cost to become an authorized servicer... Malcolm |
Post# 407200 , Reply# 256   1/18/2010 at 16:52 (5,204 days old) by danmantn (Tennessee)   |   | |
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I have very little trust for any servicer/installer. I try to self educate enough to at least know what to look for. I usually watch 'em like a hawk and ask a lot of annoying questions to at least feel good about what they're doing...I'm sure they hate that. The service guy that came out from Sears to fix a squeaky treadmill reaked of alcohol and just randomly started taking out screws...said they 'always put too many in at the fact'ry'. ARGH. 4 years later, my treadmill still squeaks, sans 5 screws. Having said all that, you're still within a 30 day window...if you're not satisfied with the fix/repair/correction, perhaps SQ would trade. You are, afterall, an Imperial customer. |
Post# 407219 , Reply# 257   1/18/2010 at 18:40 (5,204 days old) by launderess (Quiet Please, There´s a Lady on Stage)   |   | |
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One must remember these domestic SQ laundry appliances, especially the washing machines are almost exactly like commercial machines sold by Alliance. Given SQ's dominance in the laundromat,commercial laundry, apartment buildings and such, it should come as no surpise that there are lots of service persons around. They probably always were there, but stuck to commercial or retail service calls. |
Post# 407331 , Reply# 258   1/19/2010 at 07:00 (5,204 days old) by mrb627 (Buford, GA)   |   | |
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Launderess, I never really thought of it that way, but you are right. I would imagine the SQ service team would be pretty responsive to any service call given that fact. It is just market saturation of a service department. I also got an email from SQ service last night with possible solutions/causes for this machine behaviour. Email response was less than 3 hours after my query. I like that... Malcolm |
Post# 407422 , Reply# 259   1/19/2010 at 13:39 (5,204 days old) by mrb627 (Buford, GA)   |   | |
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Post# 407444 , Reply# 260   1/19/2010 at 14:41 (5,204 days old) by danmantn (Tennessee)   |   | |
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Post# 407456 , Reply# 261   1/19/2010 at 15:30 (5,203 days old) by mtn1584 (USA)   |   | |
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Good luck! Mike |
Post# 407468 , Reply# 262   1/19/2010 at 16:57 (5,203 days old) by mrb627 (Buford, GA)   |   | |
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Well, the service man came and went. He was on the phone with SQ tech support in Ripon. They confirmed his diagnosis. He has ordered a new motor and a new timer. The timer was order because he didn't like the noise it made when it was running without the actual dryer running. He didn't think you should be able to hear the little motor powering the timer. Parts are expected to be in by Thursday, but in the event of a backorder issue it could be longer. He remarked that the only time he ever had a delay on parts was for a replacement transmission. He says that he has only ever had to replace a transmission in a TL SQ once. He said that there are more SQ machines around than the average shopper might think. Several hotels and vets have them in N. Georgia. He also services Bosch dishwashers. Sub-Zero refrigerators. And ice machines. He was a nice guy. Funny, he asked me why I chose Speed Queen. I told him 1) great warrantee 2) built like tanks 3) built in the USA 4) laundry equipment is all they do, so they must be doing something right 5) SQ's are a no-nonsense get the job done washer and dryer. I told him that they needed to be better marketed to the public. Most of their residential sales are due to the purchaser having encountered the machines in the past. Hoping that Thursday will bring parts and a working dryer. I would hate to have to go back to the laundromat to dry a weeks worth of laundry. Malcolm |
Post# 407603 , Reply# 264   1/20/2010 at 06:32 (5,203 days old) by mrb627 (Buford, GA)   |   | |
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Post# 407752 , Reply# 265   1/20/2010 at 16:02 (5,202 days old) by pulsator (Saint Joseph, MI)   |   | |
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A friend of mine got a Whirlpool Duet Sport set on pedestals and the washer walked liked crazy! He had the idea, however, to go out and by some sand bags and put them in the pedestal which solved the problem completely! Granted, I know that the SQ pedestals do not have a drawer, but is there a way to access the inside of the pedestal? Whether it be a panel on the back or turning it on it's side, perhaps something heavy like sand bags or bricks could be fixed in there to weigh it down and keep the machine steady during the spin?
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Post# 408127 , Reply# 267   1/21/2010 at 17:00 (5,201 days old) by mrb627 (Buford, GA)   |   | |
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Post# 408135 , Reply# 268   1/21/2010 at 17:34 (5,201 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada)   |   | |
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Post# 408140 , Reply# 269   1/21/2010 at 17:41 (5,201 days old) by mrb627 (Buford, GA)   |   | |
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Post# 408381 , Reply# 271   1/22/2010 at 12:37 (5,201 days old) by mrb627 (Buford, GA)   |   | |
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Well, it appears the parts wont be in till the middle of next week. And worse, I called the store where I purchased the washer and dryer and was given attitude. (Not by my salesman, he is on vacation) The guy I talked with claimed that SQ does not have a buy back policy with their resellers and the store didn't wanna be stuck with a non-working dryer. I think I need to contact SQ directly. Malcolm |
Post# 408391 , Reply# 272   1/22/2010 at 12:57 (5,201 days old) by danmantn (Tennessee)   |   | |
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Post# 408414 , Reply# 273   1/22/2010 at 13:58 (5,201 days old) by mrb627 (Buford, GA)   |   | |
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Post# 409639 , Reply# 275   1/26/2010 at 10:49 (5,197 days old) by mrb627 (Buford, GA)   |   | |
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Post# 409702 , Reply# 276   1/26/2010 at 14:45 (5,197 days old) by ronhic (Canberra, Australia)   |   | |
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....that service here (from anyone) was only 'OK'....but reading this experience makes me think differently.. I don't quite 'get' the parts being shipped to you Malcolm and then it is up to you to contact the firm again to organise a time.... To me, that isn't service at all. The last time I had something done to a machine was the suspension replaced. I contacted the service agent for Electrolux in Canberra - Mayner and Cochran and made an appointment for first thing in the morning. You can only choose first appointment in the morning, before 12 or afternoon. The tech arrived at 8.00am on the dot. Diagnosed the problem and said he would order the parts. They should take 3-5 days to get here and I would then get a call from the office to arrange a time. Sure enough, on day 5 I got a call to arrange a time to fit. Afternoon was agreed and I got a phone call at work 45m-1hr before the tech would arrive. He arrived an hour after the call. ....and this is for a machine 2yrs outside of warranty. |
Post# 409734 , Reply# 277   1/26/2010 at 16:10 (5,196 days old) by mrb627 (Buford, GA)   |   | |
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it is just dumb luck that I have had such trouble getting this machine serviced. I have called the service provider but got an answering machine. I left a message to call me back about my service call. No callback today. It's pretty sad. As for the parts, that is a effort by Speed Queen corporate to make things right. I cannot fault them for that. Actually, SQ corporate has been the only player that has been responsive to my satisfaction. Of course, I still have a dead dryer in my house. Malcolm |
Post# 409736 , Reply# 278   1/26/2010 at 16:17 (5,196 days old) by ronhic (Canberra, Australia)   |   | |
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Post# 409737 , Reply# 279   1/26/2010 at 16:17 (5,196 days old) by danmantn (Tennessee)   |   | |
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Post# 410022 , Reply# 280   1/27/2010 at 16:36 (5,195 days old) by mrb627 (Buford, GA)   |   | |
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Post# 410029 , Reply# 281   1/27/2010 at 16:52 (5,195 days old) by danmantn (Tennessee)   |   | |
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Post# 410048 , Reply# 282   1/27/2010 at 18:06 (5,195 days old) by mtn1584 (USA)   |   | |
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Buona Fortuna (ITALIAN) MIKE |
Post# 410602 , Reply# 283   1/29/2010 at 14:12 (5,194 days old) by mrb627 (Buford, GA)   |   | |
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Well, at 8:45 last night, my dryer was restored to working order. Took several hours to get there though. We replaced the motor and the timer and still, the dryer would stop running when the start button was released. The tech and I pulled out the wiring schematic and went through several components making sure all thermostats and relays were in the normally open or closed positions. Then, we started checking wires and found a badly crimped with on the back of the timer. By this time, it was just after 8 o'clock last night. The tech rummaged through his tool box and found a piece of wire with a crimped spade on the end of it. He spliced into the bad wire and WALLAH! Dryer operation restored. The tech will return next week to replace the patch job repair with a proper connector. But at least I have the dryer back in operation. Thank God! Malcolm |
Post# 410615 , Reply# 284   1/29/2010 at 15:10 (5,194 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada)   |   | |
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Post# 410644 , Reply# 285   1/29/2010 at 16:59 (5,193 days old) by danmantn (Tennessee)   |   | |
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Post# 410742 , Reply# 286   1/29/2010 at 20:07 (5,193 days old) by appnut (TX)   |   | |
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