Thread Number: 26649
Hotpoint Re-call Thousands of 18 Series Washers!
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Post# 409313   1/25/2010 at 13:22 (5,176 days old) by electron1100 (England)        

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Hotpoint have had to re-call thousands of 18 series washing machines due to metal fatigue on the rear backplate, several customers have suffered serious injuries due do to pieces of metal ending up in their clothes. Mrs Scragg from Droylsden said she was horrified to find out that the rash between her legs, was not due to her husbands personal hygene habits but was caused by tiny bits of metal from the back plate getting impregnated into the material of her re-inforced gusset

Hotpint Service Department were unable to comment, they have however sent out a service bulletin and a pack of liquid metal to engineers showing pictures of the backplates and how to repair them, We spoke to a Hotpoint engineer a Mr Shark (who also told us he designed the De-havilland Comet airliner)said this sort of thing can happen but the public should not worry

Here are some copies of the pictures showing metal fatigue on a Hotpoint 18370





Post# 409337 , Reply# 1   1/25/2010 at 14:36 (5,176 days old) by gpo746 (Hull)        

Bloody hilarious! Mrs Scragg, and Mr Shark..sounds like a script out of the goons or the goodies.

I think it was Mr Shark who designed a dodgy aircraft for Dehavilland , I remember seeing a documentry some years ago, apparantly he was trying to lighten the aircraft further so made the alloy for the skin of the aircraft about half of the normal thickness, I seem to remember one of the factory workers commenting on how they had to stretch the sheets to keep the whole lot together , they compared it to 'tin foil'.
What idiot employed him at Hotpoint after that fiasco? They both need taking round the back for a kicking! How the hell did this fool get his engineering degree????


Post# 409362 , Reply# 2   1/25/2010 at 16:08 (5,176 days old) by richukbristol ()        

Your so funny. There's nothing worse than a rash between one's legs.

Post# 409364 , Reply# 3   1/25/2010 at 16:10 (5,176 days old) by richukbristol ()        

Are you sure they haven't been using that new Ariel Actilift.

Post# 409366 , Reply# 4   1/25/2010 at 16:24 (5,176 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK)        
Lol....

chestermikeuk's profile picture
Well all I can say is it would never happen with a Servis..!!! all that lovely enamel and cast iron,
It would take a bit more than "OwnBrand" to eat away at their stuff...and as the add says,
"Sold on Superiority Throughout The world"..well ya cant argue with that , can ya!!!


Post# 409678 , Reply# 5   1/26/2010 at 13:34 (5,175 days old) by hotpoint95622 (Powys)        
hotpoint 95622

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I have been told by an engineer that this is not a new problem, it been going on for years on the old alloy back plates of 18 series machines, especial in hard water areas, he says that’s why you will probably only fined some surviving in soft water areas today!!

Shocking photos, just think of that flying apart at 800rpm of faster!!!


Post# 409682 , Reply# 6   1/26/2010 at 13:43 (5,175 days old) by electron1100 (England)        
Metal fatigue

electron1100's profile picture
Well i was shocked to find that was the reason for the leak on this machine...........i thought it was the pump.

IT is the worst i have ever seen............but Mr Liquid metal to the rescue (until another backplate comes along)

The first picture is what i initially saw, a bad attempt to repair this with i think araldite


Post# 409684 , Reply# 7   1/26/2010 at 13:51 (5,175 days old) by electron1100 (England)        
Mr Metal

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After i had gotten the glue and tons of dried washing powder out of the holes i cleaned them and filled them with liquid metal, that should sort it out.

This is a soft water area so it is surprising to see this, but these machines might have moved here with their owner from a hard water area (Droylesdon ?)...........
When I lived in London kettles etc became fosselised within a year........but down here nothing





Post# 409687 , Reply# 8   1/26/2010 at 14:05 (5,175 days old) by aquarius1984 (Planet earth)        

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Droylsden perhaps???

Thats not far from me in Manchester.
Soft water there! LOL


Post# 409689 , Reply# 9   1/26/2010 at 14:13 (5,175 days old) by electron1100 (England)        
ooop norf anyway

electron1100's profile picture
yerr thas it..........ah well if not the water then maybe its.....its.........dare i say it..............Hotpoints Sh.t qaulity control LOL *grin*.......:-)

I dont mind i suppose it is a different fault compared to the usual faults i come across........plus i like the machine so it is no problem


Post# 409692 , Reply# 10   1/26/2010 at 14:16 (5,175 days old) by electron1100 (England)        
Rich an his Rash

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Hello Rich hope the rash gets better soon.

Tell me what is "Ariel Actilift" sounds like a paint stripper

Ive never heard of it, we only have ACDO down ere :-)


Post# 409694 , Reply# 11   1/26/2010 at 14:18 (5,175 days old) by hotpoint95622 (Powys)        
hotpoint 95622

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So why should hard water do this, dose it contain more acids?


Post# 409697 , Reply# 12   1/26/2010 at 14:22 (5,175 days old) by electron1100 (England)        
HArd water

electron1100's profile picture
To be honest i do not know why hard water will cause this........i have seen it on other backplates (not as bad).......i think it is more to do with the washing powder, aluminium and surfactants i think dont mix well......i remember trying to clean my bike engine with alloy casings with ariel yrs ago and they went dark and stained.......bad mistake



Post# 409717 , Reply# 13   1/26/2010 at 15:20 (5,175 days old) by matchboxpaul (U.K)        
The pictures here are far too graphic!

Not a nice sight, that old backplate.

Will keep an eye out on our trawls for a replacement one for you.

Cant wait for to see some piccies of your matched set lineup. I still reckon that the 17450 came from the same property as your 18370. Visual condition is just too similar and them both turning up at the same tip, withing weeks of one another.
We shall never know for sure, but its nice how you managed to save them both.

Myself and Rob now have ourselves an 18371, after our long trip 'darn sarth' at the weekend. Will get some pics this weekend.
Hopefully the backplate wont look like your 18370s, however . Rob does report that there appear to be scorch marks on its module!
Wonder what is better - structural defect or electrical defect? Think you maybe got the better end of the stick, this time round Gary.

Congrats on the repair and fingers crossed for water tight success.

Paul


Post# 409781 , Reply# 14   1/26/2010 at 18:59 (5,175 days old) by rolls_rapide (.)        
Ariel 'Actilift'

I saw the new advert the other night on one of the UKTV satellite channels ('GOLD' or 'Watch').

Same style of short advert: shows the bottle sitting on a surface, Samantha Bond voice-over goes on about it being even more "brrrilliant", or words to that effect.


Post# 409873 , Reply# 15   1/27/2010 at 05:12 (5,174 days old) by hotpoint95622 (Powys)        
hotpoint 95622

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Paul,

If the module is damaged you could try the two companies I use to source reconditioned modules.

www.qer.biz...

www.emwelec.co.uk...

If one doesn’t have one the other most likely will.

Lee


PS. Don’t forget modules bite!! If live.


Post# 409874 , Reply# 16   1/27/2010 at 05:16 (5,174 days old) by hotpoint95622 (Powys)        
hotpoint 95622

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Forgot to say, both normal work on an exchange basis, send the faulty one and they send you a repaired one, or you can pay extra and keep faulty unit.




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