Thread Number: 28321
Consumer Reports: Dishwasher Brand Reliability
[Down to Last]

automaticwasher.org's exclusive eBay Watch:
scroll >>> for more items --- [As an eBay Partner, eBay may compensate automaticwasher.org if you make a purchase using any link to eBay on this page]
Post# 433149   5/4/2010 at 22:04 (5,095 days old) by Frigilux (The Minnesota Prairie)        

frigilux's profile picture
The June issue arrived today and in it is a chart for reliability of dishwashers, by brand. I've noticed that nearly everyone at AW with an LG dishwasher (or who knows someone with one) has had trouble with it. My LG is two years old and so far (knock on wood) it has worked flawlessly, despite very heavy usage.

While the reliability of LG washing machines has improved greatly, not so with their dishwashers. They're at the bottom of the chart, with an astounding 23% of them needing repairs. Not encouraging news for an LG owner, especially given the complaints about their service. My local mom 'n' pop LG dealer does their own repair work, but I've read that getting parts, etc., is often a frustrating experience for dealers.

While Kenmore dishwashers are made by various manufacturers, the "mother brands" scored within a point or two of each other, so I suppose the Kenmore ranking is pretty accurate.

Information comes from "more than 113,000 subscribers who bought a dishwasher between 2005 and 2009."

Hotpoint and Whirlpool: only 8% needed a repair
Kenmore and Miele: 9%
Bosch: 10%
GE and Amana: 11%
JennAir and KitchenAid: 12%
Frigidaire and Maytag: 13%
Asko: 14%
Fisher & Paykel: 18%
LG: 23% (!!!)





This post was last edited 05/04/2010 at 22:26



Post# 433152 , Reply# 1   5/4/2010 at 22:20 (5,095 days old) by cfz2882 (Belle Fourche,SD)        

my 2000 vintage KM dishwasher has not needed a single repair
-runs about twice a week


Post# 433165 , Reply# 2   5/5/2010 at 00:35 (5,095 days old) by favorit ()        
meaning of "vintage"

So you mean that a 10 y.o. dishwasher is a vintage one ?? :o
That is the minimum expected lifespan here, less than ten years is assumed as a disposable appliance .....


Post# 433195 , Reply# 3   5/5/2010 at 02:20 (5,095 days old) by PassatDoc (Orange County, California)        

No, because "vintage" was used after the date, not as an adjective before the date. In this context, "vintage" means "approximate year of manufacture" and serves as a modifier of "2000".

"my vintage 2000 KM dishwasher" = the dishwasher is a vintage machine.

"my 2000 vintage KM dishwasher" = 2000 is the year of manufacture or purchase.

Often in this context, when "vintage" applies to the year (as a modifier), it is written with a hyphen, i.e. "my 2000-vintage dishwasher" to avoid confusion and to show that vintage is a modifier of 2000 and not an adjective to describe the dishwasher.

English is a complex language....

I agree with you, a DW should last a minimum of ten years. So should a clothes washer! My 2001-vintage Bosch DW works perfectly after 8 1/2 years of use, two loads a week.



Post# 433198 , Reply# 4   5/5/2010 at 02:46 (5,095 days old) by Frigilux (The Minnesota Prairie)        

frigilux's profile picture
How do you guys get by running the dw only twice a week?! Mine runs at least once a day, and on big cooking days (weekends, generally) I'll do up to seven loads.

I made pasta with Alfredo sauce, chicken and vegetables for six (plus a green salad, homemade French bread, and a lemon layer cake) for dinner last night and ran three cycles---two of pots/pans, etc., and one of dishes/serving items.

This is typical a couple of times during the week. Other days, I'll run at least one load; occasionally only a half-load if I've not done any cooking.

BTW, I'm loving the edit-your-post feature, Robert!





This post was last edited 05/05/2010 at 02:56
Post# 433211 , Reply# 5   5/5/2010 at 03:40 (5,095 days old) by favorit ()        

@ Jim : thank you so much, was not aware of that !

@ Eugene : you wrote you usually cook for SIX person, it makes a lot of sense to run the DW after each meal. In my household we're in 2 and we run the DW every 3rd meal. I guess you have very big pots (two loads of pots...) otherwise you don't load properly/underload the DW. In my experience when we are in 10-12 around the table one load is for tableware and a couple of small pots, then there is almost another load of pots left.


Post# 433214 , Reply# 6   5/5/2010 at 04:21 (5,095 days old) by logixx (Germany)        

logixx's profile picture
Thanks for the ratings! I really have to wonder about ASKO. Their dishwashers look so sturdy and have so many interesting (and useful) features. Yet, they don't seem to score very well.

English is a complex language....

*lol* No, it ain't. It's wonderfully easy to learn. I can't imagine how hard it would be for someone to learn German - it's so complex. Oh wait, I can! I study French! C'est vraiment difficile...


Post# 433231 , Reply# 7   5/5/2010 at 07:18 (5,095 days old) by countryguy (Astorville, ON, Canada)        

countryguy's profile picture
Frigilux,

How many people in your household? You sometimes run the dishwasher up to 7 times a day? Incredible. Now that I am single again, mine is usually run 2-3 times a week. Mind you the only meal I am cooking is supper as I'm not home at lunch and only have a cup of coffee at breakfast. When there were 2 of us in the house then it was run about every 2nd day.

Gary


Post# 433239 , Reply# 8   5/5/2010 at 07:42 (5,095 days old) by Combo52 (50 Year Repair Tech Beltsville,Md)        
CONSUMER REPORTS APPLIANCE RELIABILITY RATINGS

combo52's profile picture
While thier ratings can be helpful in letting you know the chance of repair in the first five years of life they don't help you much when it comes to selecting the appliance that will last the longest or be cheap & easy to repair. The first thing they need to do is throw Kenmore out of the ratings. In all major appliance categories the KM brand is made by more than Co. In DWs alone in the time period in the report DWs were made by WP GE frigidare & Bosch. They also need to go back at least 20 years as many machines do last that long. Even the wonderful older KAs most of us love never were more than average in CRs ratings. THE GEs were usually topping the list in the 1960s & 1970s because they didn't break much in the early years but the tanks rusted out in less than 10 years and were dropped from the ratings charts while the KAs were going strong @ 20 years of age. They do the same thing with cars and its always nice to get off to a good start with an expensive product but if you keep things for the long haul as I do I try to a look a lot farther than CRs ratings.

Post# 433258 , Reply# 9   5/5/2010 at 08:52 (5,095 days old) by PassatDoc (Orange County, California)        
@logixx

Keine Schwierigkeiten, Deutsch zu lernen. Aber man muss fleißig studieren und ARBEITEN!!!

Bitte, wiederholen: aus, ausser, bei, mit, nach, seit, von, zu (brauchen immer Dativ). Nächste, durch, für, gegen, ohne, um (brauchen immer Akusativ). Wenn man auswendig lernen kann, so kann man Deutsch lernen. ;)

Na, ich habe Deutsch vor 30 Jahren an der Uni gelernt. Heute schreibe ich "auf Deutsch", und nicht mehr "auf deutsch", und "man muss" und nicht mehr "man muß". Langsam lerne ich die neue Rechtschreibung, aber was war los mit dem ALTEN Rechtschreibung??? Mindestens ist fleißig noch fleißig und nicht fleissig.

Und für die, die weitere Arbeit brauchen, kann ich herzlich "German in Review" von Sparks und Vail empfehlen. Ich habe die erste Ausgabe an der Uni gelesen. Jetzt habe ich auch die vierte Ausgabe gekauft. Arbeit, Arbeit, Arbeit.


CLICK HERE TO GO TO PassatDoc's LINK




This post was last edited 05/05/2010 at 12:03
Post# 433306 , Reply# 10   5/5/2010 at 12:01 (5,095 days old) by PassatDoc (Orange County, California)        
ps @logixx

English as you know is a Germanic language, but it has the most Latin influence of any language in the Germanic family, due to the Norman/French invasion of Great Britain. The result is a huge vocabulary, something like 500,000-800,000 words, though well educated persons use perhaps 10,000-50,000 at most. No one ever knows all the vocabulary, so learning words is a lifelong process, even for native speakers of English. Most of the time in English, one can use a word of German origin or of Latin origin to express the same meaning....which doubles the vocabulary.

Even something like "vintage 2000" versus "2000 vintage" having different meanings, it can be quite complex with all of the exceptions. I always found German to be more regular and not filled with so many exceptions....as long as you could memorize all of the rules!!

I know that the world predominance of English as the current "lingua franca" has further diminished the foreign language skills of Americans and Anglophone Canadians, not that those skills were great before the rise of English (Anglophone Canadians usually have at least basic French proficiency, which is far more than one can say for average Americans). However, learning French, Spanish, or German for North Americans should be made easier by the fact that some of the vocabulary words are cognates. Now for a German to learn French or vice versa, THAT would be tough because of the lack of cognates. It's as if every word to be learned is foreign or unrecognizable.


Post# 433310 , Reply# 11   5/5/2010 at 12:22 (5,095 days old) by Frigilux (The Minnesota Prairie)        

frigilux's profile picture
Gary-- It's just me in the household, but I have people in for dinner (or supper as we call it in rural MN) a couple times a week. Having people over is pretty much the extent of my social life these days, LOL.

I bring food to the lounge every Monday morning, so on Sunday I'll bake 2 or 3 coffeecakes, some muffins, cinnamon rolls, or cookies and occasionally a huge chafer pan of egg bake.

I've also been taking food to a friend of mine who is on bed rest for the remainder of her pregnancy. She and her husband are trying to keep things going (with a 4-year old, no less) during this difficult time. So I bring them a roast, mashed potatoes, dinner rolls, and dessert for Sunday dinner (noon meal). Then I'll make a couple of casseroles or something and divide them into GladWare containers so they can microwave them for suppers during the week.

I cook for myself and make all my own breads and rolls. At any rate, the kitchen at my house is always rockin', so the dishwasher gets continual usage.

One of the reasons I chose an LG dishwasher (besides it being available locally), is that it's very, very quiet. It's nice not to hear the dishwasher when you're in the kitchen for hours at a time.


Post# 433311 , Reply# 12   5/5/2010 at 12:23 (5,095 days old) by AndrewInOrlando ()        

Eugene,

One thing I do find about the LG9810 DW is that it is a remarkably easy machine to work on. And the parts are not expensive, and not hard to get at all. You can find most of them on RepairClinic.com ready for immediate shipment if you ever need. The whole inner workings of the 9810 - pump, motor, drain motor, heater, sensor and sump - the whole works, costs only $147. By contrast, a KA pump costs $185, and that's just for the pump. It literally snaps out of the bottom of the machine and is replaced in whole by the replacement module - a single piece encompassing all of the working parts of the machine. No fuss, no muss!! Very easy machine to fix. The door comes apart very easily for access to the controllers. And it's got about the best racking configuration and quality racks anywhere...far superior to Whirlpool's.

THey are, however, very delicate machines, and care must be exercised when working on them. I broke mine trying to fish a screw out of the pump that accidentally fell in (bull in a china shop syndrome), so it is currently sitting in the garage awaiting repair. I'm currently using a new Superba series KA dishwasher in it's place, and I can honestly say, the LG is a far superior cleaning dw than the KA, especially on the top rack.


Post# 433313 , Reply# 13   5/5/2010 at 12:27 (5,095 days old) by Frigilux (The Minnesota Prairie)        

frigilux's profile picture
Andrew, I don't know if I ever thanked you for sending me the repair manual for the LG. I have it ready to go if it's ever needed.

I love the 9810; It's easily the best-cleaning dishwasher I've ever owned, and I love the silverware/cutlery rack. It leaves the bottom rack completely open for pots/pans.

Maybe I'm lucky and I have one of the few LG's that won't need repairs for awhile!


Post# 433335 , Reply# 14   5/5/2010 at 13:25 (5,094 days old) by laundromat (Hilo, Hawaii)        
MOP---

laundromat's profile picture
---is that because most owners of dishwashers that use them do the bad thing.They rinse everything off before loading then they use way too much dishwasher detergent.Because the chemicals need to break down,the food particles and sauces left on the dishes help to do that but will eat away at the different plastic,rubber and metal parts because the food they need to have which helps to break them down has been rinsed off before loading.I NEVER PRE RINSE ANYTHING OFF. I just scrape and load.I never had any issues of repairs that stemmed from not pre rinsing.

Post# 433343 , Reply# 15   5/5/2010 at 14:10 (5,094 days old) by 1972lkdishwash ()        
new dishwasher purchase for MOM

Please advise as to what is the best purchase for a portable going to be built in PLACE for her USE and convenience...due to portable cabinet and place machine sits, next to Stove...our plumber can do this....it is the best situation, when a prtable works in the kitchen space but she cannot move it around, she is 93 and is weak with her legs....Have big account and open at SEARS, how about this new kenmore 1774, or should I purchase another brand portable, she wants a new one, for the warranties and my many 8 collectables, are very vintage and she wants the ease of a new one for loading, big tub....etc. Please advise...Harold. doing this tomorrow afternoon for Mother's Day present.

CLICK HERE TO GO TO 1972lkdishwash's LINK


Post# 433344 , Reply# 16   5/5/2010 at 14:37 (5,094 days old) by countryguy (Astorville, ON, Canada)        

countryguy's profile picture
With all that cooking how do you find time to do anything else?

Gary


Post# 433348 , Reply# 17   5/5/2010 at 14:53 (5,094 days old) by Frigilux (The Minnesota Prairie)        

frigilux's profile picture
Gary---What? You mean there's life outside my kitchen?! I seem to find time to work a lot...and that's about it. OK, I'm going to stop before this gets any more pathetic, LOL!


Harold---Your link didn't work for me, but I have a photo of the interior of the portable Kenmore model 1774. It looks like a Whirlpool-made machine, so my inclination is to say it's a worthy dishwasher. You want to stay away from the Frigidaire-made Kenmores, but this does not look like one of them.

They're rated high for cleaning and reliability at Consumer Reports, but that shouldn't necessarily be your only input. I use CR as a guide and have had good luck with their recommendations, but others at this site have had quite the opposite experience.

Any owners of new Whirlpool dishwashers care to chime in?


Post# 433354 , Reply# 18   5/5/2010 at 16:06 (5,094 days old) by AndrewInOrlando ()        

Our own Appnut (Bob) has the Kenmore Elite model, similar to the above, which he stuffs regularly with good results. I have a 8 month old KitchenAid Superba, which is basically the same model, and I really don't care for it. Fortunately it was deeply discounted, but it will be relegated to the garage once I get the LG fixed and running again...cause I love that damned dishwasher. Easily the best cleaning machine along with the old GE tall tub I used to have. Funny thing is the LG doesn't take any longer to wash the dishes then does the KA, washing one rack at a time, but it does a whole lot better of a job.

Eugene, I have two friends who have LG dishwashers with no problems. I had no problems with mine until I took it apart to remove that nasty screw that dropped in there, and it was never the same again after I broke the diverter valve control.


Post# 433357 , Reply# 19   5/5/2010 at 16:35 (5,094 days old) by mrcleanjeans (milwaukee wi)        

I remember our beloved old KitchenAids scoring well above aveage in the reliability ratings. When the 18 series came out, it dipped somewhat and never went to the top of the reliability charts in CU again.

Post# 433358 , Reply# 20   5/5/2010 at 16:39 (5,094 days old) by laundromat (Hilo, Hawaii)        
GLD4400

laundromat's profile picture
GE tall tub dishwashers are the best and aren't overly priced.

Post# 433377 , Reply# 21   5/5/2010 at 18:46 (5,094 days old) by mark_wpduet (Lexington KY)        
English language

mark_wpduet's profile picture
I always get affect and effect confused. Back when I took medical transcription we had a grammar course to refresh your grammar. I thought, "this is going to be easy." It wasn't! My aunt sent me an email and used the word "gold" when she meant "goal" and I hate to say it, but I don't think it was a typo.

Oh, and my WP dishwasher is 5.2 yrs old and not a repair yet. Knock on wood. It runs about 3 to 4 times per week.


Post# 433409 , Reply# 22   5/5/2010 at 22:29 (5,094 days old) by PassatDoc (Orange County, California)        
affect and effect

As nouns:

affect--personality/mannerisms (e.g. patient had a depressed affect)

effect--a change in an object or person as the result of a direct action on that object/person (pizza had an adverse effect on Steve's weight loss efforts)


As verbs:

affect---an action that causes an effect (noun) on an object or person. (Sunlight affects the skin of sensitive person, causing sunburn)

effect--arrange for or facilitate a change or event. (as principal of the school, Mr Adams effected several changes in the course offerings).


Post# 433416 , Reply# 23   5/5/2010 at 23:24 (5,094 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
My daily-driver dishwasher is 6 years 8 months old, no repairs thus far.

My KUDS22 which is now living at my sister's house is 18 years old, no repairs.


Post# 433439 , Reply# 24   5/6/2010 at 04:27 (5,094 days old) by logixx (Germany)        

logixx's profile picture
Well, woah.

Quite a lecture, there (as in formal speech, not criticism). ;)

The reason why I think English is rather easy to learn is because, as an example, verbs are much easier to conjugate. Take "walk" as an example:

to walk: I walk, you walk, he/she/it walks, we walk, you walk, they walk
laufen (German): ich laufe, du läufst, er/sie/es, läuft, wir laufen, ihr lauft, sie laufen
aller (French): je vais, tu vas, il/elle/on va, nous allons, vous allez, ils/elles vont

Another thing with French is: when you say "I think that" you use present tense, if you say "I do not think that" you use subjunctive... Just one example.

I find the English sentence structure easier, too. One of my lecturers, he's from Seattle, always says that English/American people don't like waiting. They want the action, the verb, right at the beginning of the sentence. He said, this is one thing that drives him crazy about German news articles: it's blah, blah, blah until the verb comes somewhere at the very end of an endless sentence. But long and complex sentences are rather common for us.

Another problem is that nouns in German have a gender. It's always "the" in English. On top of that, the noun's gender, or rather the article, can change just like that, depending the particular use of the word. Take Waschmaschine as an example.

DIE (fem.) Waschmaschine
THE washing machine

Hast du die Wäsche aus DER (masc.) Waschmaschine genommen?
Did you remove the laundry from the washing machine?

I know there is grammar to help you but it's easier to just use "the" for everything, instead of der/die/das.

Unfortunately, for me, French nouns also have a gender and, of course, a masculine noun in German can be a female noun in French!

Besides my own subjective opinion above, it is actually fact that way more people fail French-German translation classes at my university than the English-German ones. So in that aspect, English wins over French. It's also a fact that most of our university's staff, the native English speakers, still make quite a few mistakes in German - regardless of whether they have lived here for decades or are professors. So that's another win for the English language.

So that's my opinion. The opinion of someone who passed all his GER-ENG translation classes with flying colors... but failed the GER-FR classes numerous times. ;-)


Post# 433449 , Reply# 25   5/6/2010 at 07:07 (5,094 days old) by countryguy (Astorville, ON, Canada)        

countryguy's profile picture
Frigilux,

Since you cook for friends a couple of times a week I wish I lived closer so I would have to cook 2 times less every week LOL

Gary


Post# 433469 , Reply# 26   5/6/2010 at 11:12 (5,094 days old) by PassatDoc (Orange County, California)        
German grammar

Yep, German has declension of articles/adjectives, which disappeared from English hundreds of years ago. Because German was my second foreign language, after Spanish, I already had a systematic way of organizing the grammar in my head. What linguists call "mature language skills". Declension made perfect sense to me, even though it took some memorization.

What was harder was memorizing gender and plural each time I learned a new noun. The feminine nouns are easy to spot, but distinguishing between neutral and masculine can be difficult if one has never encountered the noun before. And, as you pointed out, sometimes genders don't make sense. "The girl" is "das Maedchen" which is neutral (sorry the board isn't supporting umlauts today). Mark Twain summarized it best, in his famous essay, see link below.

My first foreign language was Spanish, which was required in California schools (makes sense). Spanish has a fairly simple grammar. The hardest thing, as you pointed out, was to realize that we "do" conjugate verbs in English, except the endings are all the same except third person singular. Most people who grow up speaking English don't know what conjugations are, and they think the third person singular is just an irregular spelling exception (that's what I thought until age twelve....).

German was at university, which required competence in German, French, or Russian for all candidates for a science degree. They didn't care if you could speak or write the language, but they wanted you to be able to read a scientific paper in one of those languages (this was in the 1970s, before "everything was written in English"). There were two ways to meet the requirement:

1. take a normal course that taught all four skills: reading, writing, listening, speaking.

2. take a special "reading only" course that only taught one to read.

I chose to take the normal course, as it seemed more practical for travel or other non-academic reasons. Only one year of study was required, but I earned high marks and opted to continue for two more years. I won an award sponsored by the German Consulate in Boston (and paid for by your parents' tax money!!). It was a set of books, not money. No, Helmut Schmidt did not personally present the award.

I should add that because most of my university classmates were from the Midwest or Northeast, most of them met the French, German, or Russian requirement since they had studied one or more of those languages in secondary school. The students mainly affected by the requirement were from the Southwest (Texas, California), where the study of Spanish was more prevalent. At the time, French was the most commonly studied language in the USA, but Spanish has since replaced French as #1.

I have enormous respect for anyone from Germany, Holland/Belgium-Flemish, or Scandinavia who masters French or Spanish. Even more so if they attempt it before learning English. ALL of the words are "foreign" in this case. At least English speakers recognize half the words when they study either Germany or Spanish or French. As you alluded, this may explain why fewer Germans attain proficiency in Romance languages versus English.

Another phenomenon I have noticed is in Sweden. I have friends my age (50-ish) who were taught in Sweden to emulate an OxBridge pronunciation (Standard Received Pronunciation heard at Oxford and Cambridge). To some degree, this form of English is still the goal in Germany (in NRW, if you use American spellings in secondary school, you are marked incorrect). In Sweden, kids grow up watching non-dubbed movies and tv in English. There were some US tv programs in Sweden when my friends were kids, but maybe once or twice a week. Now the airwaves are saturated with US television and movies. The result is that my friends' kids all speak with American accents, even ones who have never set foot in North America. They have acquired American pronunciation from movies and television.

Then again, Americans who study German are taught "Hochdeutsch" or "Buhnenaussprache"(stage German). This is wonderful for watching television news or documentaries on German tv. However, outside of Hannover, we are painfully aware that no one in Germany actually speaks like this, so out on the streets, where people don't enunciate every word without a dialect, like the tv announcers, it's an entirely different world.

I still remember running some errands in Straubing-an-Donau with my friends' very young daughters (six and five years old). The shopkeepers could understand my questions, but I had no idea what they were answering back to me, and I think they were TRYING not to use dialect (i.e. that WAS their version of Hochdeutsch). The two little girls, who spoke Hochdeutsch at home with their NRW-born parents, would translate the answers from dialect into Hochdeutsch, and then I understood.


CLICK HERE TO GO TO PassatDoc's LINK


Post# 433470 , Reply# 27   5/6/2010 at 11:13 (5,094 days old) by sudsman ()        
Not suprised that LG is at the BOTTOM of the list

It s been at the BOTTOM of my list for a LONG time!

Post# 433523 , Reply# 28   5/6/2010 at 13:59 (5,093 days old) by mrb627 (Buford, GA)        
Me Too

mrb627's profile picture
I am not overly impressed with LG with the exception of their styling. They do get an A for looks. But it pretty much stops there.

Malcolm



Forum Index:       Other Forums:                      



Comes to the Rescue!

The Discuss-o-Mat has stopped, buzzer is sounding!!!
If you would like to reply to this thread please log-in...

Discuss-O-MAT Log-In



New Members
Click Here To Sign Up.



                     


automaticwasher.org home
Discuss-o-Mat Forums
Vintage Brochures, Service and Owners Manuals
Fun Vintage Washer Ephemera
See It Wash!
Video Downloads
Audio Downloads
Picture of the Day
Patent of the Day
Photos of our Collections
The Old Aberdeen Farm
Vintage Service Manuals
Vintage washer/dryer/dishwasher to sell?
Technical/service questions?
Looking for Parts?
Website related questions?
Digital Millennium Copyright Act Policy
Our Privacy Policy