Thread Number: 29195
AEG OKO Lavamat 72640 Jet Pump 		[Down to Last]

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Post# 444358   6/25/2010 at 08:54 (5,044 days old) by aeg03 (London, UK)        

Hi all, a while back I posted an intermittent problem with my AEG making a horrible noise. It wasn't all the time, only on small loads, now it seems to just be doing it all the time.

I suspect that this excellent machine needs a new pump fitting in it but I do not know whether to get a Service Force Engineer to do it or whether to just buy the part and try and do it myself.

Does anyone know if it is easy to exchange parts in AEG-Electrolux-Zanussi machines and how much does someone think it would call if I was to get an engineer out.

Really like this machine and it has been a strong reliable appliance since 2002, it has plenty life left in it.




Post# 444378 , Reply# 1   6/25/2010 at 10:32 (5,044 days old) by FL1012 ()        
Independent Repairer?

 Hey

Im assuming it's the recirculation pump that's potentially at fault? Not quite sure how much the pump would cost to buy, though Electrolux Distriparts would probably be able to tell you if you have the relevent part number.

I think Service Force charge a fixed amount (am thinking £70 ish) just to come out to look at the machine. Whether that includes the labour for the repair aswell i'm not sure.

I was thinking why not try a local independant? I can see youre only in High Wycombe so i dunno if the guy that's worked on my Zanussi FL1012 and my Parents Zanussi Essential would travel to High Wycombe. Am sure his call out charge wouldn't be as much as Service Force, though whether Service Force guarantee the work as an additional benefit, i'm not sure. If you'd like his details let me know on here or by email.

Alternatively i'm sure there would be other independent repairers in the Bucks area if you don't feel too confident about carrying out the repair yourself.

One word of warning though - on Zanussi machines if the Jetsystem pump gets clogged or has a problem, continued use can fry the PCB & render the machine useless. Might not be the same on AEGs but probably wise if possible to select programs that don't use the recirculation pump until it's repaired.

Liam.

Post# 444434 , Reply# 2   6/25/2010 at 13:26 (5,044 days old) by Whirlpolf ()        
DIY

 hi there,

here is some (hopefully) useful info:
LAV72940 (AEG's internal model code)
PNC should be 914002304 (can be found close to the tub bellows behind the door)
Link for user manual: www.serviceforce.co.uk/pdfs/U2247...
Link for spare parts, explosion views and availability:
electrolux.co.uk/node305.aspxQUES...

I would do it myself, the pump is just next to the lint filter/ items trap. No big deal. Undo the bottom plinth, tilt machine backwards to rest it on its back and work from the bottom.

for that AEG / Electrolux webpage: If your PNC is different, just enter a new search. Often pumps can be found on ebay, at least over here they usually go for about 20 € or so. They may be identical to other Lavamat models' pumps, but I am not sure. Some of these local second hand machines restorers might give it to you for a crate of beer or a twin pack of espresso coffee, ask around...

Good luck!
Joe


Post# 444435 , Reply# 3   6/25/2010 at 13:32 (5,044 days old) by Whirlpolf ()        
PS: forgot something

 have just called the free service line of AEG Germany, redoing the pump (along with PCB test routine would be about 150-170 €), so you can do the math ;-)

The pump is just mounted with a few screws and reclamping the in and out hose is not what I call rocket science... *g*

Post# 444441 , Reply# 4   6/25/2010 at 14:05 (5,044 days old) by bertrum ()        
Independent engineer

 Yes as Liam says calling out service force they will charge at least 70 pounds labour excluding parts. For a competant independent this job will present no challenge and save you at least 50.
Good luck with whatever way you decide to go.

Post# 446110 , Reply# 5   7/1/2010 at 14:31 (5,038 days old) by aeg03 (London, UK)        

Hi All,

Further to the above. Someone in the house today washed the mats in the downstairs toilet. These mats have that horrible yellow rubbery backing on it which starts to crumble with age and wear. Anyway, I decided to put the machine on a quick rinse to wash out the drum and tub for my big wash load tomorrow (dont want bits all over the wash) when it was doing the jet, the water was just trickling down the door and then it came to pumping out, the machine just took ages and ages to pump out the water. I took the drain pump cover (coin trap) out at the front to check for lint build up but everything seemed ok, only the odd bit from that matt.

It seems that I am going to be unable to use the machine until an engineer has come to look at the machine, I will need to call someone tomorrow.

It appears that the whole pump assembly is either blocked up or starting to fail which is why I have encountered the problems with all the noise and now the slow draining.

Post# 446133 , Reply# 6   7/1/2010 at 16:00 (5,037 days old) by Whirlpolf ()        
hard to tell without seeing it

 but it sounds like something is stuck between drum and pump, somewhere on the path down.
can you post a video?
and when does the strange sound occur?
have you tried to look at things inside the machine yourself?

Post# 446192 , Reply# 7   7/1/2010 at 19:22 (5,037 days old) by FL1012 ()        
Definately don't use it.

 Hi fella

I'd agree, definately don't use it until an engineer has looked at it. I did think they had seperate pumps for the water jet and draining but accept i could be mistaken.

Either way i'd say you run a big risk of the PCB throwing a wobbly if you use the machine as it currently. Whilst i've not experienced it personally, i have heard of the circuit board blowing when the pump fails. On our last machine (an Electrolux), the motor failed and the PCB fried at the same time, so be warned!

Hope it does get repaired anyway. I wouldn't imagine a pump would be costly if that is where the problem lies.

Liam.

Post# 446348 , Reply# 8   7/2/2010 at 12:00 (5,037 days old) by aeg03 (London, UK)        

Hi FL1012,

Today a service team were called. This is an independent company who were going to charge £90 call out charge! Anyway, the lady told us to try 'rinsing' the machine through a few times. This was done (I was not at home) and apparantly there was a loud thud and then all of a sudden the machine started draining! So it seems that the machine had debris blocking it somewhere, its now fixed in that respect. The only problem remains is with the recirculation pump making that awful noise. I will see if I can take a look at it but I would rather an engineer check it out, I can live with the noise but am just worried as you have described what could happen if the pump is at fault.

Post# 446509 , Reply# 9   7/2/2010 at 21:32 (5,036 days old) by FL1012 ()        
£90?!

 Hey.

Christ, i thought Service Force were steep with their prices but even they don't charge THAT much! No wonder people are so hasty to scrap machines rather than repair them :(

I can give you a number of the guy who's worked on my Zanussi FL1012 and my Mums Zanussi Essential? He never charged us anywhere near £90 to look at our machines but is based here in Oxfordshire, so i dunno if fuel costs to get to High Wycombe would push his prices up for you. He's a decent guy though, supplies and fits ISE machines amongst other things.

Don't feel like you have to stop using the machine, it may work for months without any further issue, but i thought i better tell you about the PCB failing as i've seen it happen on our last machine (albeit when the motor went, not the pump) and i've heard stories of it happening to other people when the pump goes.

I just think it's better to leave it unused until everything's been checked out, as there's obviously something not quite right & with a £90 call out charge, you don't really wanna end up needing to buy a new PCB aswell!

Best of luck,
Liam

Post# 446571 , Reply# 10   7/3/2010 at 06:57 (5,036 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        
Call Out Charges

 launderess's profile picture
MieleUSA charges well north of $170 (comes to nearly $200 after taxes), for a repair call.

Note the above rate is just to have the man come to your home. Labour and parts add more to the tab.




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