Thread Number: 3011
Expert Advice Needed
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Post# 79013   8/18/2005 at 12:11 (6,823 days old) by Hometechdoc ()        

Hello fellow appliance gurus. This is my first post; however, I did attend the Omaha Convention and have visited Roberts (Unimatic 1140) in MN. Glad to know so many of you exist. I thought I knew alot about washers until I met some of you.

Let me give you a little background about myself before I get down to business. I direct the Home Technology Laboratory and the Consumer Resource Center at the California State University Northridge. For those of you not familiar with the area, Northridge is in Northern Los Angles in the San Fernando Valley – think earthquake.

I teach courses in consumer law, housing, and household technology. My background is in marketing, family and consumer law, and household technology with degrees in each of these fields. Anyway, I do a great deal of consulting for the appliance industry. I primarily work in residential energy management, product evaluation, and consumer marketing - particularly marketing to high-end consumers. I am often utilized by various entities as an expert witness in cases involving appliances or kitchens. This is the purpose for this post.

I have been called upon to work on a very interesting case and thought I would ask some of you to assist. The background of the case follows. A homeowner (wealthy condo dweller on the Miracle Mile of Wilshire Blvd) left her front loading washer (American brand of European design) running while she left. There was a mechanical failure of some sort and the inlet water did not shut off. The result is water and other damages claimed in excess of $500,000. Four million dollar plus units were affected. As you can imagine in our southern California litigious society there have been multiple lawsuits filed. I have been asked to witness for one of the defendants.

My question that I am looking for a response to is.

“Is it reasonable to assume that you can leave your automatic clothes washer to operate unattended?

I am looking to compile your responses as part of my testimony. No ones identity will be revealed without their permission. Initial depositions do not require that level of specifics and it will be determined at that time what testimony will be admitted as evidence. It is conceivable that some of the attorneys might want to talk with specific respondents and it is possible that some of you might be called upon to give testimony, as well. It is also possible that opposing sides may want to use you as an expert.

This post is intentionally vague, but I would like to hear your thoughts. Feel free to ask any questions for more specifics.

Allen Martin, Ph.D.
HomeTechDoc





Post# 79015 , Reply# 1   8/18/2005 at 12:26 (6,823 days old) by jaxsunst ()        

Yes and no. Yes, you can assume you can turn the machine on and walk away. No, because mechanical failures do happen, if you leave while it is running and the machines fails and you are not home to catch before damage is done, that is your fault.

I would assume if you leave with it running, and it causes damage, you would have a homeowners insurance claim and no reason to sue the manufacturer of the washer.


Post# 79016 , Reply# 2   8/18/2005 at 12:26 (6,823 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)        

foraloysius's profile picture
Hi Allen,

Yes, I remember you from the convention. I assume this is a rather new machine? Since we are talking European design here, perhaps it is good to tell that overhere in Europe quite a lot of people are used to starting the washer and then leave for work or so. I do that very often too. Ofcourse sometimes accidents happen, but until now I haven't heard of advices not to turn on the washer when you leave the house. One of the reasons to start the washer when you leave for work are the longer cycles of the European machines. I assume the washer we are talking about also has long cycles?

Just out of curiosity, are we talking about a Kenmore HE or Whirlpool Duet here? I don't know if it's possible to give that kind of information.

If you want to know more, just ask!

Louis


Post# 79017 , Reply# 3   8/18/2005 at 12:43 (6,823 days old) by hoovermatic (UK)        

Given that automatic washing machines have been around for so long and people have been turning on their machines and leaving the home to go to work/shopping/ collecting kids from school, I would say that it is most definately reasonable to assume that you can leave the machine unattended. At the end of the day, this is one of the reasons that people buy them, they are automatic and require no intervention by the user. You could turn the machine on and go upstairs and it could flood and you wouldn't necessarily be aware of it until you went to the laubdry room/kitchen/wherever.

No one can contend that you should remain in the room or pop back every five minutes to check if it's alright? Perhaps if they saw a way to get rich through litigation they would. I wonder if they sit with their machine, perhaps with a nice book?


Post# 79018 , Reply# 4   8/18/2005 at 12:44 (6,823 days old) by tlee618 ()        

Hi Allen, Good to see you posting. It was great to meet you at the convention. I have to agree with others, it would seem that we could assume that we could leave our homes with the washer running. Would I do so, probably not. First because it is to much fun to watch but then I know that most out there couldn't understand that.LOL I have almost never started either the washer or dryer and left home. My units are 20 years old so that would also play on my mind. I assume that these units you are talking about are rather new? I think it all boils down to the fact that this was an accident. Isn't that what we have insurance for? I also feel that the appliance company would need to shoulder part of this expense if the units were indeed new. There is a fine line to all of this. Please do keep us posted as to the progress. Terry

Post# 79019 , Reply# 5   8/18/2005 at 12:56 (6,823 days old) by Hometechdoc ()        
respons to orginal pos

Since the manufacturer of the machine is one of the litigants in at least one of the cases, I can not disclose the manufacturers name. However, it is not to difficult to figure out.

Yes, water damage is usually covered by most insurance policies such as an HO-2 Named perils policy, which covers 18 listed perils. It is available and somewhat common in some parts of the country to have an HO-1 policy that only includes 11 namce perils of which water leakage from plumbing devices is not covered.

This being a condo, there is an HO-6 policy which covers the 18 listed perils.

One of the lawsuits is originating from the insurance carrier


Post# 79021 , Reply# 6   8/18/2005 at 13:15 (6,823 days old) by chachp (North Little Rock, AR)        

chachp's profile picture
I run my washer and dishwasher regularly when I am not home. I purposely selected a dishwasher with a delay feature and a washer with a clock for this purpose. My washer can take upwards of 1 1/2 hours to run through a high temp wash so I regularly set the timer and go to work. It starts itself in time to just finish as I come in the door at the end of the day. I also put clothes in before I go to bed and set the machine to finish about the time I plan to get up.

I might start the dryer and leave but typically I don't because I want to be there when the cycle finishes so I can hang the clothes. I am not a fan of ironing LOL!

So, yes, I would assume the reason these appliances have these features is to be run unattended. Now I suppose someone out there will come up with some definition of unattended that means somewhere within eyesight of the machine. Well if that's the case, then what's the point of having or paying for the feature?


Post# 79023 , Reply# 7   8/18/2005 at 13:33 (6,823 days old) by Unimatic1140 (Minneapolis)        

unimatic1140's profile picture
Hi Allen, nice to hear from you again. I never, ever leave any appliance with the exception of the refrigerator operating when I leave the house. I've seen a few of my machines fill and start to agitate and keep filling because of water valve failures. I've always been there to catch it before it did any damage to the machine or worse yet the house.

I have had arguments with my spouse over this, sometimes he wants to leave the house for dinner or other reasons and I refuse to go because I know what can happen. While an accident of these sorts is extremely rare, it can and does happen. Waiting another 15 minutes or stopping the machine in mid-cycle certainly isn't a big deal compared to the damage a malfunctioning water or heat using appliance can cause. The Washer/Dryer/Dishwasher/Range are all appliances that must be completely off, with exception of their fluorescent panel lights when I leave the house, even for just a 1/2 hour.


Post# 79025 , Reply# 8   8/18/2005 at 13:47 (6,823 days old) by Spiraclean (UK)        

spiraclean's profile picture
Hi Robert,
I totally agree with you, I personally would never go out of the house and leave any washer or dryer running. I have seen machines over fill before and I am sure if no one was at home the damage this could cause would be extensive. I have also seen tub drain hoses holed by articles left in pockets and on one occasion this damage was caused by the u shaped metal from an under wire bra.
Better safe than sorry.

All the best.
Hugh


Post# 79027 , Reply# 9   8/18/2005 at 14:32 (6,823 days old) by PeterH770 (Marietta, GA)        

peterh770's profile picture
Hey Allen! Good to see you posting. Great talking with you in Omaha.

Yes, it is completely resonable. Take dishwashers, for instance. Many of them have a delayed start option to take advantage of lower utility rates during off peak hours, most notably at night. A dishwasher could easily fail while the homeowners are at home and asleep, causing just as much damage before the owner wakes. Ovens have a delayed start, so that items can begin cooking while the homeowner is still at work. How many crock-pot/slow cookers work all day unattended and don't burn the house down? Robert already mentioned refrigerators. Dehumidifiers, air conditioning, heating, water heaters. Even telephones with those little transformers on the end that tend to get quite toasty. Totally reasonable.

There are thousands of unattended coin laundries out there. Thousands of washers and dryers running with no one watching them. Big equipment, lots of water, lots of gas, lots of electric, big heavy things with lots of motion momentum. Unattended. I myself have 107 of them right now. Perfectly reasonable.

All modern appliances have enough built in protectors to reasonably allow them to operate unattended. "Unattended" may be defined as "without the owner's attention at all". Damage may occur, albiet much less, even with an inattentive homeowner at home.

"Unattended" is too nebulous a term. No one is at my house right not watching that everything plugged in at home doesn't fail. There aren't enough hours in the day!

However, in cases like this, the cause of the failure must be identified. "Inlet water valve did not shut off." Why? Which safety feature, if any, failed? Bad water valve or connections, bad water level control or connections, bad timer, bad electrical connections, etc. I guess it is the washer geek in me that wants to know this, but in the answer to this question is where the basis of the lawsuit ultimately lies. If I were a judge, I would want to know if this was a fluke accident, a manufacturing defect, or something they knew would fail,a nd I would throw out the "unattended" part as frivilous.


Post# 79028 , Reply# 10   8/18/2005 at 14:34 (6,823 days old) by PeterH770 (Marietta, GA)        

peterh770's profile picture
Oh and I would be remiss without saying this:

What a great topic for the Super forum!


Post# 79030 , Reply# 11   8/18/2005 at 15:00 (6,823 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
The short answer from me is: Yes.

The long answer is: Yes, but with understanding of potential risk.

I think, that being it is an automatic washer, the consumer expects that the machine can be started and left running unattended to finish processing the washload, and that there are reasonable safeguards in the mechanical/electrical design to protect against malfunctions -- IE an overheated motor or an off-balance spin. However, the consumer must also understand there is an inherent risk of unforseen malfunction that is beyond the machine's ability to control, such as a sudden gross failure or destruction of the machine's water pump ... or water inlet valve ... that could result in a flood condition.

I don't profess to know anything about the law, but with the above being said, my intuition / gut feeling is that if I accept the risks of running an appliance unattended and something goes wrong that results in property damage, the manufacturer is not at fault. Unless there is evidence of manufacturer defect that faciliated the failure. One failed water valve is bad luck and does not a lawsuit make.

I had a situation some years ago in which the fill tube in one of my toilet tanks split in such a way that water was spraying full-force up against the tank lid and spewing out on the adjacent bathroom wall. It happened just minutes before I was leaving for work. A few minutes later and it would have been a terrible disaster, I wouldn't have been back for at least 12 hours. Did I sue the toilet and valve manufacturer? Of course not! It was an accident. Do I shut off all my toilets now when leaving the house? Nope.


Post# 79031 , Reply# 12   8/18/2005 at 15:09 (6,823 days old) by fnelson487 (Palm Springs, CA)        
I Suppose It Depends On Where The Machine Is

fnelson487's profile picture
I know contractors who will not install a clothes washer on on upper floor without putting a drain pan under it. If the machine is in the basement and near a drain or on a drain pan plumbed to the house drain on an upper floor, a catastrophe could be avoided. I don't think it is unreasonable to leave the house when a machine is running, but if something happens you pay the price. This also goes for a hose break when you haven't turned off the water valves when wash-day is done. Recommended by most and done by few (including me I am ashamed to say).

I know that area of LA (I lived in Encino for 21 years). I would venture to guess that someone is going to pay. It will be interesting to see how it comes out.



Post# 79034 , Reply# 13   8/18/2005 at 15:18 (6,823 days old) by pumper (SE Wisconsin)        

pumper's profile picture
I have a delayed start on my front loader & my dishwasher but I have never and would never use them, and I certainly would never leave home with my dryer running. I may be overly cautious, but I think you have to be especially when you live in a condo type setting where your decisions could impact the other tenants. Insurance looks good on paper, but see what happens after you make a claim. Either your premium will shoot up or you will be cancelled, and that claim will follow you for years. Like the others, I like to pull up a pillow and plop down in front of my washer as though I were watching TV, but I often do other things around the house, as you can usually hear water overflowing or smell smoke and can stop the machine before causing major damage. Like I said, I may be overly cautious, but then I have a big dog house in my back yard to deter burglars, even though I don't own a dog!

Post# 79037 , Reply# 14   8/18/2005 at 15:36 (6,823 days old) by veg-o-matic (Baltimore, Hon!)        

veg-o-matic's profile picture
I think the instructions that came with my FL Frigidaire say not to leave the house with the machine running. I know for a fact that my condo association C&R say not to leave the washer, dryer, or dishwasher running if you're not at home.

Which is not to say that I've never done it...

veg



Post# 79040 , Reply# 15   8/18/2005 at 16:04 (6,823 days old) by Hometechdoc ()        
keep it coming

You guys are giveng me exactly what I need. Keep the thoughts coming. I need as many arguments for and against leaving the machines unattended.

Post# 79042 , Reply# 16   8/18/2005 at 16:25 (6,823 days old) by westtexman (Lubbock, Texas)        
I agree with Glenn....

As an automatic washing machine is "automatic", one could reasonably expect that you should NOT have to "baby-sit" the washing machine while it is in use.

That said, it is not a good idea to leave ANY machine (other than refrigerator, heater, water heater) on while you are not at home. For years my parents have taught me NOT to leave the dryer running while I am not at home. The same with the stove, blender, mixer, washing machine, dishwasher, etc.

Although a washing machine is "automatic", there ia always room for malfunction. I personally own a "European Style" front-loader with a STRONG internal water heater. Although I have been tempted to leave it one while I am not home due to the long cycle times, I have made a point NOT to do so. This is for several reasons:

1. There are mechanical parts moving by electricity, which can overheat and cause fire.
2. Since my washer has a heating element to heat the water (up to 200*F, I might add), it is certainly not smart to leave it on while one is away due to possibility of fire.
3. When dealing with water, there is ALWAYS a possibility of flood. Especially when you are dealing with an appliance that turns the water off and on automatically.

Using "European-style" washing machines is a fairly new concept in the United States. As a result, many do not know how to use them properly. I'm not saying that is was user error that caused the flood, but I wonder if she would have been as inclined to sue Whirlpool or Maytag if she had TL machine that did the same thing?

Just some points to consider....

Tex

P.S. The instruction manual for my washing machine clearly says that the water valves should be turned off when the machine is not in use. Obviously for that much damage to occur, the machine had to have been left for qutie a while for it to flood 4 condos. If she turned the machine on at 7:00 am when she left for work, and let's say the machine had a 2 - 2 1/2 hour cycle time, more than likely the machine was not in use for several hours while the valves were still on. Not that I turn off my valves when I leave the house, but if I have a flood, I sure won't be suing the washing machine manufacturer for my own ignorance.





Post# 79048 , Reply# 17   8/18/2005 at 16:46 (6,823 days old) by geoffdelp (SAUK RAPIDS)        

I personally do not leave my automatic washer operating if I am not at home and "try" to remember to turn off the water valves after use.

HOWEVER ... I don't believe I have ever read anything in the manuals of my automatic washers about leaving them unattended. In fact, I have read a couple of manuals that have stated the great thing about their machines was the operator's ability to do other tasks while the washer was operating. The machines would even turn themselves off if the load became unbalanced.

Every manual I've seen does indicate to close the water valves after use.

Sounds like this case is going to be "splitting hairs".

Geoff


Post# 79052 , Reply# 18   8/18/2005 at 17:05 (6,823 days old) by petek (Ontari ari ari O )        

petek's profile picture
I always remain in the house or yard when the washer/dryer/dishwasher are running. I don't do periodic checkups either but if something went awry I'm sure I'd notice it soon enough, certainly a lot quicker than if I'd been away at work or elsewhere. Also I know that if the washer/dryer leak or overfill that there is a floor drain close by. That being said I know that many people do regardless of any warnings highlited in the owners manual advising against it and that is a big gray area in my mind.
Does the owners manual specifically state not to leave the machine unattended?
Does the manufacturer warn that the machine is to be installed in a location with proper drainage?
Does the manufacturer offer other white goods with "delay" features.
Does the manufacturer allude to in their advertising or sales personell that the appliance is "care free" or similar things such as "set it and forget it"

PK


Post# 79057 , Reply# 19   8/18/2005 at 17:29 (6,822 days old) by maytagbear (N.E. Ohio)        
Fascinating question! -and-Hello, Allen.

I can't leave my washer, dryer, dishwasher, or stove running when I leave the house, even if it's just to dash to the corner for the newspaper or a jug of milk.

I have done it in the past, but I was so very uneasy by it, the mental toll was too high.

I now live in a multi-family building, and to me, I have responsibilities towards the other occupants.

I don't always shut off the water when I am done washing clothes for the day, although I *should*--when my landlord put in the connections, he put in the single lever water valve. I DO turn off the water when I am going to be away from home for more than 8 hours.

I think installed dishwashers should have easily accessible valves, as well.

My best male friend has a newer Whirlpool top loader, and when I was visiting his family in January, I noticed that the lid said that they recommended that the inlet hoses be replaced every five years.

While I'm here--does anyone think that the braided stainless steel inlet hoses are worth it?

Flooding does not happen frequently, but nor is it unheard-of, though most cases seem to be due to hose failure than to machine failure.


Lawrence/Maytagbear


Post# 79061 , Reply# 20   8/18/2005 at 17:52 (6,822 days old) by Washaholic ()        

Hi Allen,

I am a new member. I would have to say that you should never leave your washer or dryer unattended. I have an employee whose son's house caught on fire while he was sleeping because of his dryer. He barely escaped with his life. When I bought my front loader the manual says that you should never operate the machine when not at home and you should turn off the water when not in use. I hope this helps you.


Post# 79063 , Reply# 21   8/18/2005 at 18:10 (6,822 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
In regards to unattended operation of appliances, many dryers nowadays have a 'wrinkle guard' feature that either continuously or intermittently tumbles the load for a period of time after the drying cycle ends, in an effort to minimize wrinkling of clothes that would otherwise be sitting stationary in the drum. I would imagine the companion dryer for the washer in question in this case has such a feature. My Fisher & Paykel dryer tumbles intermittently for up to 24 HRS if the option is selected, which to me infers that the feature is INTENDED for situations in which the machine will be left alone for a period of time and can't be unloaded immediately after the drying process ends. I've used it many times. If the dryer happened to malfuction in some way, well, I don't expect that to happen, but it's the risk I take, which I feel outweighs the convenience of the feature. My F&P washer also has a delay start, ranging from 15 mins to 18 hrs.

Post# 79066 , Reply# 22   8/18/2005 at 18:29 (6,822 days old) by chachp (North Little Rock, AR)        

chachp's profile picture
I guess I feel a lot like Dadoes does in that I know there is a risk invloved, but it appears to be minimal.

Why would my washer have a delay feature if it wasn't intended to be operated on it's own? Mine is such that I pick the cycle and select the time I want the wash finished. The washer does the math and starts in time to be finished by time I selected. Does this sound like a feature that was intended to be used by someone who is at home watching the machine?

I have always felt that the machine had the necessary safeguards built in to it to overcome most machine failures. I may be living under some kind of false sense of security. But I have to ask, how often do these machines really fail and cause the issues you are all afraid of?

I'm one of those people who always does the research and makes my decision based on facts. If the cold hard facts are that these failures are not all that common, then I doubt I'll change my ways. I, too, have a machine with a heater and sometimes those machines take a long time. I can't imagine just sitting around waiting for the washer to finish.


Post# 79067 , Reply# 23   8/18/2005 at 18:33 (6,822 days old) by roto204 (Tucson, AZ)        
I agree with veg

roto204's profile picture
If the manufacturer states in the instructions not to leave the machine unattended, then I'm thinking that might play into things insofar as a legal determination would go.

Post# 79072 , Reply# 24   8/18/2005 at 19:05 (6,822 days old) by pumper (SE Wisconsin)        

pumper's profile picture
Hmmmm....perhaps I will leave my appliances unattended!

Post# 79073 , Reply# 25   8/18/2005 at 19:16 (6,822 days old) by appnut (TX)        

appnut's profile picture
Oh, thre ARE appliances in that picture. Who'da'thunk!! Almost missed them.

Post# 79074 , Reply# 26   8/18/2005 at 19:22 (6,822 days old) by appnut (TX)        

appnut's profile picture
Allen, it's good to see you posting. I hope you'll be involved when subject/time allows.

Anyway, I've never gone off while the washer & dryer are running and I turn the taps off when I'm finished cuz I don't do laundry every day or even every week.

I've gone outside a couple of times to mow the yard but I feel guilty about that. So pretty much, I'm around the house, and prefer to be on the same side of the house as the laundry room. I've heard of a couple of instances where dryers have burned up becauze the heating element didn't shut off at the end of the cycle. So I check my dryer once it's finished. My mom also never went off with the laundry stuff goping. If she had to, she'd turn everything off before leaving the house. S I learned all that from her. Bob


Post# 79115 , Reply# 27   8/18/2005 at 23:20 (6,822 days old) by powerfin64 (Yakima, Washington)        
My answer: Yes.

powerfin64's profile picture
yes it is resomeable to assume that a automatic washer CAN be left unattended.
BUT, leaving ANY APPLIANCE unattended has a risk. Period. No appliance of ANY KIND, is completely Fail-proof, new or old. Failures of any sort can AND will happen to any electrical machanical machine. That has been proven MANY times over, in the world everyone lives in. Think about it.

Rich


Post# 79119 , Reply# 28   8/18/2005 at 23:52 (6,822 days old) by thirtyater ()        

No, it just isn't wise to leave while the machines are running. I have done this a very few times and ONLY when I will be returning VERY shortly. I would NEVER leave to go to work or the like when a machine is running. It is also very wise to turn off the valves when finished too but I must confess I never do that. I am sure there will be a time when I wish I had though! I too live in a condo and It always comes to mind when I step out briebly that I will be responsible for any damage I cause leaving the washer unattended.

Post# 79132 , Reply# 29   8/19/2005 at 00:50 (6,822 days old) by brisnat81 (Brisbane Australia)        
Unless the Machine has guarentee's

Hi,

Most high end european appliances come with a leak protection system, usually with one of many various names.

For example, Our old and current dishwasher had a drip pan in the bottom with a float valve, and active monitoring of the water level via rate of flow during the wash, and an electronically metered fill, so once there were 4.5L of water in there, no more would enter regardless of what happened.

When one of the above conditions was triggered, the machine would immediately activate the drain pump, disable the inlet valve, and keep the drain pump running until the water level was at 500ml. The inlet solenoid is mounted at the tap end of the hose, and if the water level in the machine isnt satified in 2 minutes, the water will shut off also.

In that instance, with this those safeguards, I would expect to be able to leave the machine running with no risk of damaging leaks.

If a machine does claim to be water proof and have antiflood protection built in, then I would not say that it is reasonable to expect to be able to safely leave the machine unattended.

For example: www.miele.com.au/products/view_pr...

This page under the safety features section
www.miele.com.au/products/view_pr...

www.whirlpool.com.au/Productgroup...

www.whirlpool.com.au/Productgroup...

Asko has the 6-fold Aqua Block System
www.asko.com.au/ASKO/brandsite/ma...

In short, if the appliance has Active monitoring, then you should expect it to be leak proof, if it doesnt then its something you do at your own risk. Common sense could be a good word.

Regards

Nathan


Post# 79142 , Reply# 30   8/19/2005 at 01:22 (6,822 days old) by frontaloadotmy (the cool gay realm)        
I don't know the origin of this


or if the wording is exact: "Expect the Unexpected!"
I don't turn off the water on my washing machine when
not in use as manufacturers recommend, but I never leave
anything in operation if I'm going to be gone more than an hour. Glenn's first post was the definition of succint!


Post# 79147 , Reply# 31   8/19/2005 at 01:37 (6,822 days old) by CleanteamofNY ((Monroe, New York)        

cleanteamofny's profile picture
In all the years of doing laundry, I have never worry about leaving the washer or dryer running while I'm doing errands!
I was the one who installed the units and faithfully check all connections three times a year because of cleaning behind and underneath the units.

Since this a problem with a washer, usually a water valve will go bad during the fill part of a cycle after several years of usage's (more or less between 5-20 years in general) while the machine is on. Normally in most cases it happens while you are home doing one or two loads consecutively. Now if the valve fails when the washer is not in use, sometimes we may see this problem as for slow or long fill times or water in the basket the next washday, so that's like a warning sign to seek for service.

In all manuals that comes with every washers, they tell us to turn the water off after use to to relieve pressure on hoses and valves!
(This is from one of my Kenmore Manual from 1982).

Good words of wisdom but who really follow these instructions?

(In my 1996 Kenmore Manual it says for Non-Use or Vacation care to unplug or shut the power off and turn off the water supply to the washer. This helps avoid accidental flooding (due to a water pressure surge) while you are away)!

Now get this, it did not give that same instructions to turn the water off after every washday, so I see this as an potential problem on the valve itself if the consumers constantly turning the water valve on and off causing the water valve on the washer to wear prematurely!!

So in a real perspective, the MFG's has a problem on how to address this issue correctly so they will not be liable for a claim because of water damages in someone(s) home......


Post# 79149 , Reply# 32   8/19/2005 at 01:53 (6,822 days old) by petek (Ontari ari ari O )        

petek's profile picture
The problem in cases like this is that it's not always what is clearly written by the manufacturer but what is the general publics perception of right or wrong in the operation. Obviously there are two camps, will not leave, will leave, regardless of what the instructions say and an arbitration judge might consider that split in his judgement.



Post# 79150 , Reply# 33   8/19/2005 at 02:01 (6,822 days old) by kenmore1978 ()        
extra precautions

I have no qualms about leaving dishwasher, washer or dryer running while. I feel secure in doing this becaue I have 5 roommates and it's rare noone is home or arrriving shortly.

I regularly vacuum out the dryer and have the steel braided fill hoses on the washer. If I lived in an apartment or condo or had the laundry on the second floor I'd definately have the washer sitting in one of those drain pans. I've also seen a device that shuts off the water if a hose bursts.


Post# 79194 , Reply# 34   8/19/2005 at 08:11 (6,822 days old) by toggleswitch (New York City, NY)        

toggleswitch's profile picture
Allen,

HI DOC...

W E L C O M E !!!!



Actually the FF in the picture above is probably saying "This is NOT baking soda, it's detergent" amd furthermore goes on to say "where is the next wash-in? Big flamers don't bother me at all, I rather like them."


Post# 79196 , Reply# 35   8/19/2005 at 08:25 (6,822 days old) by toggleswitch (New York City, NY)        

toggleswitch's profile picture
My appliances are generally relatively new (2002 or later.) I frequently let them run unattended.

I am so bad as to allow the elctric stove to use a timer to shut itself off, if I am in the garden, or running to the supermarket for a minute. (Of course one should NEVER broil unattended, IMHO). Usually I have my excursions timed in my head so I get back before the timer runs out. the timer is "just in case".


In terms of the dryer I NEVER use any dryer softener sheets (they are permanently banned, LOL) which I believe are highly dangerous in that they pour out wax into the machine which rusts it, and attracts lint to stick. NO NO NO NO.

But in terms of the vintage GE from the early 90's (which sounds like it has been an abused child.. BANG BANG BANG goes the inner tub against the brake.) I keep an eye on that one. Too much risk IMHO. I have gone so far as to hook it up to a faucet so that I am sure there is no constant water pressure in the hoses.


Post# 79197 , Reply# 36   8/19/2005 at 08:35 (6,822 days old) by toggleswitch (New York City, NY)        

toggleswitch's profile picture
There is a flood protection system that shuts off the main water line if there is a fast-moving stream of water that runs for a given period of time.

Of course fire-protection and outside water hose-cocks should be fed from BEFORE this device. (Sorry can't find a web-site).


Post# 79199 , Reply# 37   8/19/2005 at 08:38 (6,822 days old) by toggleswitch (New York City, NY)        

toggleswitch's profile picture
Allen, sorry to have gone off on tangents, and to have hi-jacked your first thread. :-(

Here is another tangent.


CLICK HERE TO GO TO toggleswitch's LINK


Post# 79200 , Reply# 38   8/19/2005 at 08:41 (6,822 days old) by toggleswitch (New York City, NY)        

toggleswitch's profile picture
Getting warmer, but not the one I referenced earlier.

CLICK HERE TO GO TO toggleswitch's LINK


Post# 79201 , Reply# 39   8/19/2005 at 08:54 (6,822 days old) by veg-o-matic (Baltimore, Hon!)        
Unattended vs leaving the house

veg-o-matic's profile picture
Hmmm. We seem to be getting into some very fine points here. I think it's okay to leave a washer/dryer/dishwasher unattended. After all, we bought these appliances because they get the job done automatically, with no intervention on out part. Though I enjoy watching my washer toss the togs, I'm not going to sit by and babysit it.

That said, I think it's wrong to leave the house with an appliance running, especially if one lives in a multi-family building. If my washer were in the basement of a single family house, yeah, I'd leave it running and take off. As it is, I have neighbors beneath me, and I don't want to be responsible for damaging their unit.

I think it's just plain common sense, which, unfortunately, many people seem to be lacking nowadays.

Remember: Doodoo occurs.

veg


Post# 79221 , Reply# 40   8/19/2005 at 10:19 (6,822 days old) by Mayken4now (Panama City, Florida)        
It Happens All The Time.

mayken4now's profile picture
Hi I am Steve and yes I will testify and please use these as evidence!

As being a member of this club, I have never brought up the bothersome very expensive occurances of this issue with my machine!

Is it reasonable to assume? Ok just what word is displayed on my machine? "DELAY", and the manufacture says "RUN the cycle while you are not at home by using this feature", "and your clothes will be DONE when you get home".!

1st post


Post# 79223 , Reply# 41   8/19/2005 at 10:23 (6,822 days old) by Mayken4now (Panama City, Florida)        
2nd post

mayken4now's profile picture
Ok now look at this. It happens all the time.

Sometimes the valve is more open (meaning more water enters the machine) than others. This was just a trickle, but I have seen more volume coming in while the machine is off.

And how much did I pay for the HE3T's? Yea over two thousand!

SO it is very reasonable one could assume quality.

Sue the manufacture.

Steve


Post# 79233 , Reply# 42   8/19/2005 at 12:21 (6,822 days old) by toggleswitch (New York City, NY)        

toggleswitch's profile picture
See, now in my case I really liked my downstairs neighbors and we had keys to each-other's apts, for just such eventualities.

Electricity was part of the monthly maintenance charges, and unmetered to the co-op owners There was a surcharge per appliance of:

$5 washer
$5 dishwasher
$10 dryer
$15 per A/C (Every month all year 'round)

for the above "optional appliances"
...so I allowed them to use my dryer. (their place had a W but no D) a 70's Westy F/L no less!, but I digress.

One day I got home early and started cooking dinner. The stove was right next to the dryer. (I had an undercounter Frid-Ge-More with a Sears badge and a SS drum). There was a clunk-clunk clunk sound coming frm the running dryer. So I opened the dryer door and found two bullets in there!

Remember references to my downstairs neighbor the cop?

All laundry priviledges were permamently suspended.

I coulda gotten my jingle-bobs shot off!



Post# 79244 , Reply# 43   8/19/2005 at 14:36 (6,822 days old) by westtexman (Lubbock, Texas)        
Delay Start Feature

Although I haven't read up on this feature on the Hetties, this has been an option on many dishwashers for quite some time now. IIRC, the dealy-start feature (at least back in the day) was marketed to the consumer in a different manner. When I have heard references to the "delay start" feature, it is to program the machine to run during the night, when some power companies decrease their rates during "non-peak" times, as well as allow the machine to run while you are sleeping so you won't be bothered with the noise during the day.

Has anyone seen this option marketed to let the machine run while one is not at home? Just some food for thought.

Tex


Post# 79245 , Reply# 44   8/19/2005 at 14:38 (6,822 days old) by PeterH770 (Marietta, GA)        
That Home Site

peterh770's profile picture
And check this out. It appears valve issues on these guys are a bit more wide spread.

CLICK HERE TO GO TO PeterH770's LINK


Post# 79261 , Reply# 45   8/19/2005 at 16:34 (6,822 days old) by toggleswitch (New York City, NY)        

toggleswitch's profile picture
...and silly me, I thought that water-oulet valves were pretty standard and normally outsourced. Yyou mean they wern't perfected by the late 60's? TSK TSK.

But then again send the work south y "Hecho en Mexico" results in such "small problems"

When I sold appliances for Sears, they were having the grates (for gas stoves) made there. The heat was melting off the paint/finish. I SO KID YOU NOT. Product testing anyone?


Post# 79285 , Reply# 46   8/19/2005 at 20:50 (6,821 days old) by kenmore1978 ()        
water valves outsourcing

Typically, Dole or Eaton

Post# 79290 , Reply# 47   8/19/2005 at 21:18 (6,821 days old) by angus (Fairfield, CT.)        

It is beyond my comprehension how anyone could go to work in the morning and leave a washer, dishwasher or dryer on. There are just too many possibilities for flooding or fire. I have experienced two instances of flooding with two separate relatively new machines. If I had not been home when this occurred, the damage could have been much worse. I am not advocating babysitting the machines, and yes, I have run a quick errand with the appliances running. But never would I go out for the day and leave them on. I believe in good old fashioned responsibility and common sense.

One of my neighbors years ago went to work and left the dryer on because it had "only a few minutes left on the timer". Eight hours later she returned home to smoldering clothes.

I guess I look at it this way. The instruction manuals do not warn against going out for the day while washing, etc... But would you go out and leave the stove or the iron on?


Post# 79303 , Reply# 48   8/19/2005 at 22:16 (6,821 days old) by tolivac (greenville nc)        

I too am from the school of not running things like washers,dishwasers,dryers,etc while not home-esp while at work.Even if the machine has the electronic features or electronic timers and delay starts.These may be cool-and convenient-but in a thunderstorm prone area such as mine-don't want the lightening "accidently" starting a machine causing a home disaster.I don't even like recharging my razor while not at home-one time the plug in transformer melted down-leaving a puddle of plastic on the floor!Very glad it wasn't worse!That is the big reason why I like my vintage KA dishwasher over the WP newer one-the cycles are shorter and more effective-and less waiting time.I think the manufactuers put the warnings in the literature on your machines for "Liability" on their part-pointing out a "risk" of letting appliances run while you are not home.

Post# 79349 , Reply# 49   8/20/2005 at 07:33 (6,821 days old) by burpalator ()        

I have been told that it's illegal in California (at least in L.A. County) to run the dishwasher when no one is at home due to fire hazard. Someone told me this in the early 80s and I have since made it a practice not to run my dishwasher and clothes washer and dryer for the fire safety reason unless I'm home. I suppose the same argument could be made about the refrigerator and water heater but, statistically, I think they pose less of a risk.

Post# 79354 , Reply# 50   8/20/2005 at 07:49 (6,821 days old) by Mayken4now (Panama City, Florida)        
Ok guys

mayken4now's profile picture
The question is about being reasonable to assume you can leave your "AUTOMATIC WASHER". The different opinions are all personal and are certainly accepted. A new washer malfunctioning weather you are home or not is not the question.

How many of you folks multi-tasks? Ya know that's the thing this day and time. One could only wash clothes, then dry them etc. Then mow the yard, then run the hoover, then wash the car, and clean the house, then by midnight perhaps we can go to the grocery store, and catch a movie - NOT, too tired had to babysit the washer all day!

Refer to PeterH770's comment #79027 in this posting. "AINT ENOUGH HOURS IN ONE DAY"

Steve


Post# 79360 , Reply# 51   8/20/2005 at 08:55 (6,821 days old) by gizmo (Victoria, Australia)        

It seems to me that this is the wrong question - not is it ok or normal to leave the machine unattended, but is it normal to expect that the machine may flood or otherwise malfunction occasionally? Also, whether the machine is European, American or of any other origin is immaterial. American top loaders flood too.

I personally rarely leave my machines running when I'm not home, but my machines are all second hand and rescued from the recycler. I still do it on rare occasions but my house is freestanding and a real old dump, when we move to the new house I will be much more strict.

Really we all need to accept that things go wrong from time to time and we should take steps to mitigate any consequences. Otherwise every machine will have to incoroprate many layers of failsafe technology and the cost of machines will be inflated both to pay for the extra tech, and to allow for lawsuits...like this one.

Here is Australia there are varying requirements in the building codes in different states. In New South Wales, new houses are required to have wet area floors which slope towards a floor waste outlet so any flood water would just go down the drain. Here in Victoria they are not required. My new house will not have one but if I had my time over I probably would. It is a concrete slab floor so it's too late now.

I can certainly imagine that in an expensive and recently built condo complex, floor waste outlets should have been incorporated from the design stage. They would provide substantial protection at minimal cost. Where water from a failure or flood (including plumbing failures too, not just appliance faults) has the potential to fall downstairs and affest other units, then I would have thought that at least some degree of "floodproofing" should have been incorporated into the building design.

Many modern washers have so called fail safe systems which turn off the fill and turn on the pump but if the outlet hose fails, or a hose bursts when the power is off, then there is nothing the machine can do, there is going to be water everywhere.
It is NOT reasonable to assume that nothing will ever go wrong.

Chris.





Post# 79364 , Reply# 52   8/20/2005 at 12:12 (6,821 days old) by burpalator ()        

I think the original concept behind the automatic was that it would do all the work itself -- set it and leave it -- so the basic inference is that it doesn't need an attendant. Just my opinion but it makes sense to me.

Post# 79395 , Reply# 53   8/20/2005 at 18:46 (6,820 days old) by gansky1 (Omaha, The Home of the TV Dinner!)        
Bendix Said it Best...

gansky1's profile picture
The Automatic Washer - Protector of charm and beauty...

Leaving an automatic washer to do the dirty work isn't just convienence, it's a birthright!


Post# 79396 , Reply# 54   8/20/2005 at 18:48 (6,820 days old) by gansky1 (Omaha, The Home of the TV Dinner!)        
1939

gansky1's profile picture
Set yourself FREE!!

Post# 79398 , Reply# 55   8/20/2005 at 18:59 (6,820 days old) by gansky1 (Omaha, The Home of the TV Dinner!)        

gansky1's profile picture
BTW, the first scan (birthright) is from a 1937 Bendix brochure touting the washer before it was even available for sale!

With advertising like that, who could argue? Perhaps some are lulled into a somewhat false sense of security having done countless loads of wash in their machines, time after time, the washer completes it's cycle and turns itself off without fail. The one time something does go wrong it's the manufacturer's fault? Always has to be someone else's fault... Sometimes bad things just happen, that's life and we should try to stop finding someone to blame for every bad thing that happens. (except the price of gas!)


Post# 79419 , Reply# 56   8/20/2005 at 23:02 (6,820 days old) by petek (Ontari ari ari O )        

petek's profile picture
Is that the Queen Mum in that ad, the one with the big hat? LOL
BTW I don't own a Bendix but have always considered myself fresh, free and radiant


Post# 79434 , Reply# 57   8/21/2005 at 08:10 (6,820 days old) by Andrewinorlando ()        

The question here really is SHOULD you leave an appliance running unattended. There is no reason why you can't do so, after all, it is automatic. There is most likely nothing in the instruction manual that says that you cannot or should not (is there??) Did the owner violate the manufacturer's instructions in any way by leaving the machine running without being physically present? Depends on what instructions are contained in the owner's manual.

I have been the victim of defective water valves on both my washer and my dishwasher. The dishwasher, fortunately was a GE Potscrubber, so when the valve failed, the overflow protection took over and the pump swtitched to drain mode to dump the excess water that was coming in. This went on for about 40 minutes till I came back inside. Fortuntely, the machine took care of the problem for me, otherwise the consequences would have been ghastly. My washer, also a GE FilterFlo was, fortunately, located in the basement. The water ran for about 3 hours (I was actually home, upstairs, asleep). It did a lot of damage to the basement, and everything down there had to be thrown out that couldn't be dried out. It was a mess. Washers (except for maybe Miele) have no such overflow protection, unless they are mounted in a pan with a drain connected, as that machine probably should have been if it was on an upper floor of the condo.

So, should you leave these machines running when you leave the house? NEVER. Not unless you can guarantee that nothing will ever go wrong with them. And no manufacturer can, or does, make any such guarantee. In this case, the manufacturer should have NO liability unless it can be shown that this is a regular and known defect that the manufacturer has been unwilling to remedy. Equipment failures happen (don't we all know that!!), it has to be up to the user to exercise good judgement in how that equipment is used or allowed to be used by others.

Just my humble opinion (and experience).


Post# 79478 , Reply# 58   8/21/2005 at 14:29 (6,820 days old) by super32 (Blackstone Massachusetts)        
reasonable to assume?

super32's profile picture
Im with other who have posted, it is an automatic washer. You are suppose to be able to put the clothes in and go do other things. With alot of safety features on todays newer appliances there is no reason to have to babysit. I do use the delay on the washer to finish as im comming home or getting up in the morning. I use the delay so I dont have wet clothes in the machine all night or day.

I have seen refrigerators catch fire, 2 certain brands of TV's have recalls because of fire, people have parked their cars in the garage got out went in to the house and the car catch on fire. True story, I had a radio in my bedroom, it was about 2yrs old at the time. I turned off the lights to go to bed and smelled something burning. I turned on the light and got up to find the cord on the radio going up in smoke. The radio was not on.

My point like others on this forum, there are other appliances, lights, radios etc.... that we leave pluged in and not turned on that can start a fire or leak when we are not home. I dont know anybody that shuts all the power and water off when they are not home.


Post# 79483 , Reply# 59   8/21/2005 at 15:39 (6,820 days old) by Barry3333 ()        
Bosch Dishwasher overlow

I have a Bosch Dishwasher which has a protective device
that is at the bottom that stops the flow of water in overflow
condition. That is the theory however my inlet valve developed
a large lime deposit that prevented the water valve from turning off completely. I was present when this happened and was able
to stop the overflow. Of course the shut off valve for the hot
water supply did not fully close . So had to shut the whole house down. So beware of the safeguards. My washer is in the basement with a sump pump. So if the washer and the sump pump failed
there could be a problem. I never leave the house with the
dryer on. There are whole house water supply monitors that
are supposed to be able to detect leakage and turn off
the water supply. They should be required in condos as well
as drains for laundry rooms.


Post# 79766 , Reply# 60   8/23/2005 at 12:10 (6,818 days old) by Hometechdoc ()        
Thanks again

You huys have given us a lot to work with. You are an invaluable resource. The website reference wa a real help

Post# 79952 , Reply# 61   8/24/2005 at 06:58 (6,817 days old) by gizmo (Victoria, Australia)        

so can you tell us...

Which side of the dispute are you a witness for?

Chris.


Post# 80822 , Reply# 62   8/29/2005 at 16:06 (6,812 days old) by hometechdoc ()        

I am working for attorney representing the HOA who is being sued by the homeowners insurance company.

Post# 80826 , Reply# 63   8/29/2005 at 16:35 (6,812 days old) by Toggleswitch (New York City, NY)        

toggleswitch's profile picture
Keep us posted..

It would be great to see how this resolves itself..


Post# 81148 , Reply# 64   9/1/2005 at 08:32 (6,809 days old) by gizmo (Victoria, Australia)        

what is a HOA?

Post# 81161 , Reply# 65   9/1/2005 at 10:29 (6,809 days old) by westie2 ()        
HOA

Home Owners Association. All the owners of the condo's.

Post# 81185 , Reply# 66   9/1/2005 at 14:29 (6,809 days old) by toggleswitch (New York City, NY)        

toggleswitch's profile picture
With a Long Island accent that sounds like a party-girl!

Post# 81197 , Reply# 67   9/1/2005 at 17:20 (6,808 days old) by hoover1060 ()        
I've often done this...

I've often gone away leaving my washing machine running, and never thought twice abaout it. I trust my machine implicitly...
These days though I'm more apt to throw some clothes in to wash right before bed, start the machine and then hit the hay.

The dryer is another story. If I am leaving or going to sleep, the dryer goes off and finishes when I am awake and able to be around.

Only ever had one "incident" with leaving and the washer. I remember once when my parents were gone on vacation I put a load of towels in Mom's Maytag A-608 and left to go to the movies. My parents live in a 1959 cookie cutter ranch with no basement, their washer/dryer are right next to the kitchen. When I got home from the movies I couldn't open the back door, as the washer was blocking it. I was freaking out as I went around to the front of the house, as I was trying to figure out who would break in my house and move the washing machine! well it was nobody... the poor washer had gone off balance, and NOT shut off... and it walked out of its stall as far as its hoses would allow. The cycle was finished. Thank goodness the hoses held, or it could have been bad!



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