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Thread Number: 33693
Hoover Spin Noise |
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| Post# 506471 , Reply# 1 3/24/2011 at 13:15 (4,632 days old) by Haxisfan (Europe - UK / Italy) | ||
Impressive stability!
I spoke to Aldo (the owner of this 10kg Hoover Dynamic) about that as I was shocked to see a modern Hoover spinning so unbalanced (knowing that mine never does, but only on very low rpm) and he said that he was washing some large and heavy blankets: he actually got frightened himself to see the machine spin like that... however, he assured that the washer was astonishingly glued to the floor the whole time as the cabinet did not make a hint of a movement albeit such a heavy load.
I posted a link below where you see a Miele doing its bit and presenting similar imbalance symptoms. Like the Hoover, the cabinet does not move but only the inner tub shakes and hits every corner of the inner chassis. Some people might see this as quality... perhaps it is, as the machine did not disintegrate after such a bad imbalance (as mine probably would), but I feel like asking someone... why have the balance sensors been invented? Isn't it much nicer to hear a smooth operation rather than all that banging about? For that Hoover is perhaps more complicated because that model has a larger drum and the unbalance tends to be greater with a higher amount of laundry, also, these larger components are still contained by the same size cabinet as a standard machine. CLICK HERE TO GO TO Haxisfan's LINK | ||
| Post# 506483 , Reply# 2 3/24/2011 at 14:33 (4,632 days old) by solsburian (SE Northumberland) | ||
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My Hoover will spin worse then that without the OOB kicking in. For the last engineer visit (number 5), the guy said the PCB would probably need be reprogrammed - perhaps that 10KG Dynamic may need the same thing. | ||
| Post# 506495 , Reply# 4 3/24/2011 at 15:19 (4,631 days old) by Haxisfan (Europe - UK / Italy) | ||
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@nrones
Hi there... I just wanted to say quickly... I'm not sure the noise comes from the rubber triangle nor from the cabinet... it seems to me that it comes from the suspension itself reaching the end of the allowable play and producing a hitting sound. This is the case in both machines. Still, when the Hoover ramps up to higher speed the noise tends to disappear as the heavy blankets become lighter as they're rid of the water absorbed... the Miele instead keeps part of the noise due to the harder suspension.
There's also some noise from the springs in the Hoover... admittedly they're lower quality compared to the Miele's which in fact cannot be heard... but it's still stunning the fact that it manages such perfect stability given the odds... and it's very daring from a machine which is definitely not meant to compete with neither the quality nor price of the Miele in question. | ||
| Post# 506502 , Reply# 5 3/24/2011 at 15:40 (4,631 days old) by solsburian (SE Northumberland) | ||
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nrones... I think it would be up to someone who knows what they are talking about (i.e. an Engineer) to decide if it needs reprogramming, I can only go on what I was told. My Hoover does frequenlty move when spinning, balanced or unbalanced. | ||
| Post# 506520 , Reply# 7 3/24/2011 at 16:58 (4,631 days old) by Haxisfan (Europe - UK / Italy) | ||
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@solsburian
That's a laugh an a half... a Hoover engineer that knows what's talking about!
According to what you said in an older thread, he was just trying to shut you up (not in these very words)... now you suddenly decided to accommodate a different point of view so you can condemn yet again another Hoover. Out of those 5 engineer's visits how many times has your machine really been repaired? The point remains, the machine is meant to spin like that in the same way as the beloved Miele is... otherwise it wouldn't be able to cope with it without banging the cabinet out of place! Yet, This happens only during some interim spins (as confirmed by the owner)... it will never perform an unbalanced final spin as he will device typical OOB control techniques, and only in desperate situations will abort the spin cycle. My Hoover has aborted the final spin cycle only once through the 6.5 years of its life as it always somehow manages to balance the load reasonably, and I'm pretty sure this model is just the same. | ||
| Post# 506528 , Reply# 9 3/24/2011 at 17:21 (4,631 days old) by nrones () | ||
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think your electronics are fine... They finally accepted to change the whole drum? How intelligent... I mean when you rotate the drum, and hear strange noise, it can"t be the draining pump, or anything else but drum :O | ||
| Post# 506531 , Reply# 10 3/24/2011 at 17:29 (4,631 days old) by Haxisfan (Europe - UK / Italy) | ||
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@solsburian
This machine is not having issues with balancing as the balancing system will intervene with different parameters on the final spin and as I said earlier the machine proves stable at every opportunity.
I'm glad to hear that they've finally agreed to change something in your washer... are you getting it done free of charge? 5 year parts warranty I know... but... do you have to fork out labour charges? I wish wholehartedly that your machine could get sorted out once and for all ;-) | ||
| Post# 506536 , Reply# 12 3/24/2011 at 17:45 (4,631 days old) by Haxisfan (Europe - UK / Italy) | ||
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OK... good luck with that!
I wonder what they'll do with that offending machine afterwards... repair it and sell it... or just sell it? Although I used to think they usually return them to the manufacturer. Anyway, I'm sure that won't be your concern. Only I was thinking of my experience of buying a new product which had previously been returned by another customer :-( | ||
| Post# 506539 , Reply# 13 3/24/2011 at 17:50 (4,631 days old) by solsburian (SE Northumberland) | ||
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Well I was at another Currys last weekend and they a used example of my machine on the shop floor for sale with £50 off, stating "Customer Return" on the ticket. The Drain cover flap was broke and the spin speed selector button was not flush with the facia. The drum was wisper quiet though! | ||
| Post# 506547 , Reply# 15 3/24/2011 at 18:29 (4,631 days old) by SamsungFl (United Kingdom/London ) | ||
Nice Thread :-)
Funny this thread should appear on the forum, I was watching the videos of the 10kg Hoover the other evening, and was very impressed to see how it handled spinning like that, esspecially with the larger drum.
Would seem that there have been some improvements on these machines maybe? My hoover Vision 8kg from a few years ago had an awful suspension and wouldnt of had a hope in hell spinning a load like that without literally jumping/banging around, so seeing these videos was a nice suprise :-) The second video which has been posted it actually, my very own Miele :-) Its impressive to see machines handle spins like that, as esspecially at the lower spin speeds its very difficult to control the movement of the drum, seems to be a hit and miss with brands today, some machines can handle it, some cant I find :-) I do find imbalance sensors however, in post cases go towards making a machine run in a smoother manner, for example in the Miele video thats how it will spin as a "last resort" i.e if it has had to balance twice beforehand which is a nice touch, as the sensor which measures how umbalanced the machine is, is much more sensitive the first two goes, I do myself perfer a balanced spin in all honesty :-) I did recently find out though that the Miele, as well as using electronics through the motor, also uses the Load Sensor to detect how imblalanced the drum is which I find quite interesting, in the sense that it really does actually know how much the drum is moving. The Hoover creaking noise in the video is something I'd say is nothing to worry about to be honest, our Hoover used to make similar noises and ive some very similar Hoover Vision's do the same, it must just be their suspension design. A suspension will always make noise now and again, even my Miele does and its obviously more apparent when you have such a quiet induction motor which the Miele and Hoover both have :-) Keep posting guys, nice to hear differing views on here! Rich | ||
| Post# 506550 , Reply# 16 3/24/2011 at 18:40 (4,631 days old) by Haxisfan (Europe - UK / Italy) | ||
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"right to use quality second hand components..."
That doesnt agree with me either! I trust that was a short lived campaign... if they didn't want to be short of customers! Still, we can hardly say that Hotpoint don't sell... especially in the UK.
My experience was with the Hoover washer I purchased from Currys... my chosen model was in fact slightly different from the one I currently have... it was silver and had less specs, however the door frame had a small scratch which kept enlarging by the minute, it looked awful and my brand new machine looked as if it was coming from the tip. They readily exchanged it but the replacement model was much worse... not only it showed a similar scratch on the door frame, but it also had a gouge on the side of the cabinet... there's more... the transit bolts had already been taken out (also the machine dripped water all over the place while the delivery ppl were pushing it about). Anyway... they never admitted that it was a return from another customer but what else could it have been? In the end I settled for another Hoover in white as the silver version was not longer available. That was spot on... and it still is now... phewww :-) | ||
| Post# 506555 , Reply# 17 3/24/2011 at 18:49 (4,631 days old) by Haxisfan (Europe - UK / Italy) | ||
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| Post# 506567 , Reply# 19 3/24/2011 at 19:13 (4,631 days old) by Haxisfan (Europe - UK / Italy) | ||
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How cunning... | ||
| Post# 506652 , Reply# 20 3/25/2011 at 06:49 (4,631 days old) by nrones () | ||
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Ex Aqualtis They are deffinatley doing it! Now I know where my Aqualtis gone LOL Solsburian, I hope your Hoover will be repaired, and I"m really sorry due to your bad luck :( | ||
| Post# 506659 , Reply# 22 3/25/2011 at 07:20 (4,631 days old) by aeg03 (London, UK) | ||
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Drum hitting glass at 1.42. Despite this happening, there appears to be plenty room internally for the tub to move about. CLICK HERE TO GO TO aeg03's LINK | ||
| Post# 506668 , Reply# 23 3/25/2011 at 08:14 (4,631 days old) by Haxisfan (Europe - UK / Italy) | ||
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@aeg03
At the point you specified the machine is actually hitting the cabinet in exactly the same way as nrones' Candy but it does not go into spin as the OOB control intervenes... it does it again later for a few seconds and then it disappears when the machine ramps up to a faster but still reasonably slow spin.
Your AEG seems to shake a bit... does it actually move? I mean, do you find yourself having to push it back into place from time to time? I wonder when this competition better/worse or Miele/Hoover will end!! I know I was the one to post the link to show the Miele but I was only providing an example of a comparable scenario without offering gratuitous pieces of judgement... I was merely stating some facts without saying... this is better... that is worse... duuuh. | ||
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